Avaya G650 Instruction Manual

Installing the Avaya G650 Media

Gateway

Release 4.0

03-300685

Issue 2

February 2007

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full support information, please see the complete document,

Avaya Support Notices for Hardware Documentation, document number

03-600759, and the complete document

Avaya Support Notices for Software Documentation, document number

03-600758.

To locate these documents on our Web site, simply go to

http://www.avaya.com/support and search for the document number in

the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

additions, or deletions were performed by Avaya. Customer and/or End User

agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web

sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

within them. We cannot guarantee that these links will work all of the time and

we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support.

Except where expressly stated otherwise, the Product is protected by copyright

and other laws respecting proprietary rights. Unauthorized reproduction,

transfer, and or use can be a criminal, as well as a civil, offense under the

applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site: http://www.avaya.com/support.

Issue 2 February 2007 3

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use this documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Downloading this book and updates from the Web . . . . . . . . . . . . . . 8

Sending us comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Preinstallation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

High-level overview of the installation process . . . . . . . . . . . . . . . . . . . 11

Installing the media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cabling the media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting the media gateways . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting to the customer’s network . . . . . . . . . . . . . . . . . . . . . 12

Installing and wiring telephones . . . . . . . . . . . . . . . . . . . . . . . . . 12

Completing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Testing the complete installation. . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2: Installing and cabling the G650 Media Gateway . . . . . . . 13

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Rack requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Preinstallation tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Checking the customer order . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unpacking and inspecting the G650 media gateway . . . . . . . . . . . . . . 15

Correcting shipping errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Precautions for AC power and ground . . . . . . . . . . . . . . . . . . . . . 17

Approved grounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the G650 Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . 18

Checking the ventilation and the G650 Media Gateway rack . . . . . . . . . 20

Setting the carrier address ID . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mounting one G650 Media Gateway . . . . . . . . . . . . . . . . . . . . . . . 22

Power supply fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Mounting two to five G650 Media Gateways . . . . . . . . . . . . . . . . . . 27

Installing the TN2312BP IPSI adapter . . . . . . . . . . . . . . . . . . . . . . 28

Approved ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting the G650 Media Gateway grounds and

other grounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting to AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chassis power source information for the G650 Media Gateway . . . . . 31

Connecting the power cords . . . . . . . . . . . . . . . . . . . . . . . . . 32

Required input current . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents

4 Installing the Avaya G650 Media Gateway

Testing the AC outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using an ideal 61-035 Circuit Tester (or equivalent) to verify ground . . . 34

Using a VOM in the US and countries that use 110-VAC

to 125-VAC power to verify voltage . . . . . . . . . . . . . . . . . . . . . 34

Plugging in AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Connecting to DC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

DC power layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . 38

Installing a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

G650 Media Gateway power switch . . . . . . . . . . . . . . . . . . . . . . . 39

Cabling the G650 Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Cabling two media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Cabling the third media gateway . . . . . . . . . . . . . . . . . . . . . . . . . 42

Cabling the fourth media gateway . . . . . . . . . . . . . . . . . . . . . . . . 42

Cabling the fifth media gateway . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing circuit packs in the G650 Media Gateway. . . . . . . . . . . . . . . . . 49

Chapter 3: Connecting to the customer’s network . . . . . . . . . . . . 53

TN799DP Control LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

TN2302AP IP Media Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

TN2602AP IP Media Resource 320 . . . . . . . . . . . . . . . . . . . . . . . . . . 54

TN801B MAP-D LAN Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

TN2501AP Voice Announcement over LAN (VAL) . . . . . . . . . . . . . . . . . 55

Important file specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Caveats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Chapter 4: Testing the complete configuration . . . . . . . . . . . . . . 57

Testing port network equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Checking PN status for each media gateway . . . . . . . . . . . . . . . . . . . . 58

Checking circuit pack configuration . . . . . . . . . . . . . . . . . . . . . . . . . 58

Testing the TN2312BP IPSl circuit pack . . . . . . . . . . . . . . . . . . . . . . . 59

Testing bearer duplication with the TN2602AP circuit pack . . . . . . . . . . . . 59

Testing the TDM bus for each PN . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Saving translations, if required . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Testing telephones and other equipment . . . . . . . . . . . . . . . . . . . . . . 61

Making test calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Testing the 302C attendant console . . . . . . . . . . . . . . . . . . . . . . . . . 62

Testing selector console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Contents

Issue 2 February 2007 5

Testing external ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Testing the queue warning indicator . . . . . . . . . . . . . . . . . . . . . . . . 63

Testing integrated announcement . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Recording an announcement . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Playing back an announcement . . . . . . . . . . . . . . . . . . . . . . . . . 64

Deleting an announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Testing music-on-hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Testing emergency transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Testing terminating trunk transmission . . . . . . . . . . . . . . . . . . . . . . . 65

Testing connectivity to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Telephone console LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Attendant console LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Terminal alarm notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents

6 Installing the Avaya G650 Media Gateway

Issue 2 February 2007 7

Chapter 1: Introduction

Use the procedures in this document to install a new Avaya G650 Media Gateway, connect it to

the customer’s network, and test the complete configuration.

The G650 Media Gateway provides card slots for up to 14 TN-type circuit packs, redundant,

hot-swappable power supplies, and AC or DC power. The backplane can support 14 circuit

packs, 2 power supplies, and provides monitoring of system fans, power supplies, and

temperature. Up to five G650 Media Gateways can be mounted in an EIA-310 standard 19-inch

(48 cm) rack.

To configure the various pieces of hardware, you can use either of the following administration

interfaces:

●The Maintenance Web Interface

●A command line interface that uses either telnet or Native Configuration Manager

This installation document contains the following information:

●Preinstallation requirements on page 10

●High-level overview of the installation process on page 11

●Installing and cabling the G650 Media Gateway on page 13

●Connecting to the customer’s network on page 53

Audience

This documentation is for the following audiences:

●Trained field installers

●Technical support personnel

●Authorized Business Partners

Introduction

8 Installing the Avaya G650 Media Gateway

How to use this documentation

Use this documentation to install the G650 Media Gateway. For information about a particular

task, use the index or table of contents to locate the page number where the information is

described.

For an overview of the installation process, see High-level overview of the installation

process on page 11.

Use the remaining sections of the document in the sequence they are presented. If certain

components are not to be installed, skip the procedures for those components.

Downloading this book and updates from the Web

You can download the latest version of this documentation from the Avaya Support Web site

(http://support.avaya.com). You must have access to the Internet and a copy of Adobe Reader

installed on your personal computer.

Avaya makes every effort to ensure that the information in this book is complete and accurate.

However, information can change after we publish this documentation. Therefore, the Avaya

Support Web site might also contain new product information and updates to the information in

this book. You can also download these updates from the Avaya Support Web site.

To view any book, you must have a copy of Adobe Acrobat Reader.

Note:

Note: If you do not have Acrobat Reader, you can get a free copy at http://

www.adobe.com.

To download an electronic version of this documentation:

1. Access the Avaya Support Web site at http://support.avaya.com.

2. At the top of the page, click in the Search text box.

3. Type the documentation number 03-300685 and click the arrow button.

4. In the resulting list, locate the latest version of the document, and then click the document

title to view the latest version of the book.

Related resources

Issue 2 February 2007 9

Sending us comments

Avaya welcomes your comments about this book. To reach us by:

●Mail, send your comments to:

Avaya Inc.

Product Documentation Group

Room B3-H13

1300 W. 120th Ave.

Westminster, CO 80234 USA

●E-mail, send your comments to:

[email protected]

●Fax, send your comments to:

1-303-538-1741

When commenting, be sure that you mention the name and number of this book, Installing the

Avaya G650 Media Gateway (03-300685).

Related resources

You may need the information in the following documents to perform a complete installation of

media servers, gateways, and associated hardware and software. These documents are

included on the CD-ROM Documentation for Avaya Communication Manager, Media Gateways

and Servers, (03-300151). You can download the contents of this CD-ROM from the Avaya

Support Web site, http://support.avaya.com.

●Adding New Hardware for Avaya Media Servers and Gateways (03-300684). Provides

information on installing adjunct and peripheral equipment that an S8400, S8500, or

S8700-series Media Server supports.

●Electronic Preinstallation Worksheet (EPW). An Excel spreadsheet that provides the

customer network information that you need to configure the control network components

with the Avaya Installation Wizard. Get the completed EPW from the Avaya project

manager, Avaya software technician, or customer network administrator. A blank EPW is

available at the AIW Web site, http://support.avaya.com/avayaiw.

●Installing and Connecting the MDF and Telephones, (03-300686). Provides information on

how to install the main distribution frame (MDF), connect the media gateway to the MDF,

connect the MDF to stations and the public switched telephone network, install and wire

telephones and trunks, install and wire telephone power supplies, and test the complete

configuration.

Introduction

10 Installing the Avaya G650 Media Gateway

●Administrator Guide for Avaya Communication Manager, (03-300509). Provides user

information on how to administer trunks and telephones.

●Administration for Network Connectivity for Avaya Communication Manager,

(555-233-504). Provides information on network connectivity.

●Maintenance Commands for Avaya Communication Manager 4.0, Media Gateways and

Servers, (03-300431). Provides information on how to use command interfaces, command

syntax, and output from maintenance-related commands.

●Maintenance Alarms for Avaya Communication Manager 4.0, Media Gateways and

Servers, (03-300430). Provides information on how to use alarms, error codes, and tests

to diagnose and repair problems.

●Maintenance Procedures for Avaya Communication Manager 4.0, Media Gateways and

Servers (03-300432). Provides information on how to troubleshoot and replace various

components.

●Installing and Operating a 120A Channel Service Unit with Avaya Communication

Manager (03-601508). Provides procedures on how to install and use a 120A Channel

Service Unit, which may be used in some G650 configurations.

●The following job aids are also available on the CD-ROM Documentation for Avaya

Communication Manager, Media Gateways and Servers:

-Approved Grounds. Provides a description of all approved grounds.

-Connector and Cable Diagrams (Pinout Charts). Provides pinout information for various

components.

-Option Switch Settings. Provides settings for various components.

For all documents associated with the S8400, S8500, S8700-series Media Server, see the CD

titled Documentation for Avaya Communication Manager, Media Gateways and Servers

(03-300151).

Preinstallation requirements

The preinstallation team performs the following tasks. If these are not complete when you are

ready to start the installation, do not start the installation.

Verify that:

●The open, customer-supplied, EIA-310D or equivalent standard 19-inch (48-centimeter)

equipment racks are properly installed and solidly secured. Ensure that you also have the

screws that come with the racks.

●The rail kits, which are required to support the heavy UPSs, are installed on the rack or

available for installation. For how to install therails, see the documentationthat comes with

the rail kits.

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