Avaya G450 Manager Instruction sheet

Installing and Upgrading the Avaya

G450 Media Gateway

03-602054

Issue 5

November 2009

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full legal page information, please see the complete document,

Avaya Legal Page for Software Documentation,

Document number 03-600758.

To locate this document on the website, simply go to

http://www.avaya.com/support and search for the document number in

the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

additions, or deletions were performed by Avaya. Customer and/or End User

agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web

sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

within them. We cannot guarantee that these links will work all of the time and

we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

Except where expressly stated otherwise, the Product is protected by copyright

and other laws respecting proprietary rights. Unauthorized reproduction,

transfer, and or use can be a criminal, as well as a civil, offense under the

applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site:

http://www.avaya.com/support

Issue 5 November 2009 3

About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Downloading this book and updates from the Web . . . . . . . . . . . . . . . . . 11

Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . 11

Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Within the US. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Sending us comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 1: Before you install . . . . . . . . . . . . . . . . . . . . . . . . 17

Before going to site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preparing required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Equipment required for installation . . . . . . . . . . . . . . . . . . . . . 17

Equipment required for mounting . . . . . . . . . . . . . . . . . . . . . . 17

Equipment required for installing an S8300 Server . . . . . . . . . . . . . 17

Equipment required if you are not installing an S8300 Server . . . . . . . 18

Obtaining the G450 serial number . . . . . . . . . . . . . . . . . . . . . . . . 18

Obtaining RFA access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Checking license file and Avaya Aura™ Communication

Manager versions for a Local Survivable Processor (LSP) . . . . . . . . . . 19

Downloading CM license and authentication files to your laptop . . . . . . . 19

Running the Automatic Registration Tool (ART)

for the RAS IP address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Obtaining the RAS IP address and password . . . . . . . . . . . . . . . . 20

Downloading recent firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Obtaining the Electronic Preinstallation Worksheet (EPW). . . . . . . . . . . 21

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Environmental verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Power verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Grounding verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

G450 package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Removing power supply units . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Unpacking and checking package contents . . . . . . . . . . . . . . . . . . . 24

Chapter 2: Installing the Avaya G450 Media Gateway . . . . . . . . . . 25

Step 1: Mounting the G450 chassis . . . . . . . . . . . . . . . . . . . . . . . . . 25

Mounting the G450 in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Brackets without cable guides . . . . . . . . . . . . . . . . . . . . . . . . 26

Contents

4 Installation and Upgrades for the Avaya G450 Media Gateway

Brackets with cable guides . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Attaching each mounting bracket to the G450. . . . . . . . . . . . . . . . 27

Before mounting the G450 . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Mounting the G450 in the rack . . . . . . . . . . . . . . . . . . . . . . . . 28

Mounting the G450 on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Attaching brackets to the G450 for wall mounting . . . . . . . . . . . . . 29

Fastening the G450 to the wall . . . . . . . . . . . . . . . . . . . . . . . . 29

Placing the G450 on a table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Step 2: Installing the Power Supply Units . . . . . . . . . . . . . . . . . . . . . . 30

Step 3: Installing the media modules . . . . . . . . . . . . . . . . . . . . . . . . 30

Before inserting media modules into the G450 chassis . . . . . . . . . . . . 31

Combination limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Allocating slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Inserting the S8300 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Inserting media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Attaching ground conductors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

General grounding requirements. . . . . . . . . . . . . . . . . . . . . . . . . 37

Installation location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Ground conductor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Ground block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Restricted Access Location. . . . . . . . . . . . . . . . . . . . . . . . . . 38

Approved grounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Connecting the safety ground . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attaching the ground wires . . . . . . . . . . . . . . . . . . . . . . . . . . 40

PWR LED indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Step 5: Connecting power to the G450. . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3: Connecting devices. . . . . . . . . . . . . . . . . . . . . . . 43

Step 1: Connecting data and voice devices . . . . . . . . . . . . . . . . . . . . . 43

Connecting a switch or a network data port . . . . . . . . . . . . . . . . . . . 43

Connecting a computer to the Services port . . . . . . . . . . . . . . . . 43

Connecting an IP telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Connecting the telephone to the G450 . . . . . . . . . . . . . . . . . . . . 44

Connecting an ISDN BRI station . . . . . . . . . . . . . . . . . . . . . . . . . 44

Connecting one ISDN BRI station to one ISDN port. . . . . . . . . . . . . 45

Connecting two ISDN BRI stations to one ISDN port . . . . . . . . . . . . 45

Connecting an analog telephone . . . . . . . . . . . . . . . . . . . . . . . . . 46

Connecting a DCP telephone to an

MM712 or MM717 media module . . . . . . . . . . . . . . . . . . . . . . . . 48

Connecting an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Contents

Issue 5 November 2009 5

Analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Analog DID trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting an E1/T1 trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting an ISDN BRI trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting devices to the MM717 and MM716 media modules . . . . . . . . 51

Connecting the MM716 or MM717 front panel connector

to a punch down block. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Step 2: Installing circuit protection. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Step 3: Connecting to the Wide Area Network (WAN). . . . . . . . . . . . . . . . 53

Connecting a WAN to the G450. . . . . . . . . . . . . . . . . . . . . . . . . . 53

Connecting a WAN link to the MM342 media module . . . . . . . . . . . . 53

Connecting an E1/T1 WAN link to the MM340 media module. . . . . . . . 54

Connecting an Ethernet WAN link . . . . . . . . . . . . . . . . . . . . . . 54

Connecting an external router to the G450 . . . . . . . . . . . . . . . . . . . 54

Step 4: Installing the Coupled Bonding Conductor . . . . . . . . . . . . . . . . . 54

Installing the CBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Step 5: Installing the Avaya Partner Contact Closure Adjunct . . . . . . . . . . . 55

Installing the contact closure . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Connect the Avaya Partner Contact Closure adjunct box to the CC port on the G450 front

panel. Use a 24 gauge minimum telephone wire, no longer than 200 ft, with a standard four

wire RJ-11 connector.Step 6: Installing an 808A Emergency Transfer Panel and associated

telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Chapter 4: Connecting and enabling a modem for remote access . . . 59

Connecting and enabling a modem (G450 without S8300) . . . . . . . . . . . . . 59

Connecting and enabling a serial modem . . . . . . . . . . . . . . . . . . . . 59

Connecting and enabling a USB modem (G450 without S8300) . . . . . . . . 61

Testing the modem connection (G450 without S8300) . . . . . . . . . . . . . 62

Connecting and enabling a USB modem (G450 with S8300) . . . . . . . . . . . . 62

Maintenance web pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Changing the modem settings on the Configure Server Maintenance

Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connecting and enabling a USB modem (G450 with S8300) . . . . . . . . . . 63

Connecting and enabling the modem . . . . . . . . . . . . . . . . . . . . 64

Testing the modem connection (G450 with S8300) . . . . . . . . . . . . . . . 64

If a USB CD-ROM drive is required to download software upgrades . . . . . 65

Chapter 5: Configuring the G450. . . . . . . . . . . . . . . . . . . . . . 67

Configuring basic gateway connectivity. . . . . . . . . . . . . . . . . . . . . . . 67

Contents

6 Installation and Upgrades for the Avaya G450 Media Gateway

Chapter 6: After installation. . . . . . . . . . . . . . . . . . . . . . . . . 69

Step 1: Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Testing data connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Testing telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Testing trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

LSP failover testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Step 2: Removing the installation equipment . . . . . . . . . . . . . . . . . . . . 72

Chapter 7: Adding media modules and devices. . . . . . . . . . . . . . 73

Adding a media module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adding voice modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adding WAN modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adding a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Connecting the telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the telephone on the Communication Manager . . . . . . . . . . 74

Recording telephone information for software configuration . . . . . . . 74

Testing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Ordering the trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Special considerations when ordering an analog trunk . . . . . . . . . . 75

Connecting the trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring the trunk on CM . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Recording trunk information for software configuration . . . . . . . . . . 76

Testing the trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Adding a WAN line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Ordering the WAN line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Connecting the WAN line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring the WAN line on the G450. . . . . . . . . . . . . . . . . . . . . . 77

Recording WAN information for software configuration . . . . . . . . . . 77

Testing the WAN link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Adding an Avaya Partner Contact Closure Adjunct. . . . . . . . . . . . . . . . . 78

Chapter 8: Upgrading and replacing Field Replaceable Units . . . . . . 79

Adding or removing G450 main board modules. . . . . . . . . . . . . . . . . . . 79

Removing and inserting the G450 main board . . . . . . . . . . . . . . . . . 80

Adding or removing VoIP modules: MP20 and MP80 . . . . . . . . . . . . . . 80

Replacing the fan tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing a power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing the upgrade memory kit . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Contents

Issue 5 November 2009 7

Inserting or replacing a RAM card in the G450 . . . . . . . . . . . . . . . . . 87

Inserting a G450 1.x RAM card . . . . . . . . . . . . . . . . . . . . . . . . 88

Replacing the G450 2.x RAM card . . . . . . . . . . . . . . . . . . . . . . 89

Inserting or removing a compact flash memory card . . . . . . . . . . . . . . 90

Inserting a compact flash memory card . . . . . . . . . . . . . . . . . . . 90

Removing a compact flash memory card . . . . . . . . . . . . . . . . . . 91

Chapter 9: Upgrading the Avaya Aura

Communication Manager software . . . . . . . . . . . . . . 95

Upgrading the software using a CD-ROM drive . . . . . . . . . . . . . . . . . . . 95

Local configuration with S8300 Server. . . . . . . . . . . . . . . . . . . . . . 95

Performing the upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Chapter 10: Upgrading the G450 firmware. . . . . . . . . . . . . . . . . 97

Upgrading G450 firmware using Avaya Software Update Manager . . . . . . . . 97

Upgrading G450 firmware from the primary controller . . . . . . . . . . . . . . . 98

Upgrading G450 firmware using Gateway Installation Wizard (GIW). . . . . . . . 98

Upgrading G450 firmware using Avaya Installation Wizard (IW) . . . . . . . . . . 99

Upgrading G450 firmware using the CLI via FTP/TFTP . . . . . . . . . . . . . . . 100

CLI commands for upgrading G450 firmware via FTP/TFTP . . . . . . . . . . 100

Example upgrade via FTP/TFTP using the CLI . . . . . . . . . . . . . . . . . 101

Preparing installation worksheets . . . . . . . . . . . . . . . . . . . . . . . . 101

Entering values in Server Values worksheet. . . . . . . . . . . . . . . . . 102

Setting up a TFTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Downloading G450 firmware files to a local TFTP server. . . . . . . . . . . . 103

Installing firmware from the TFTP server on the S8300 Server. . . . . . . . . 104

Copying firmware files to the /tftpboot directory of an S8300 Server . . . 105

Upgrading G450 firmware using the CLI via a USB device . . . . . . . . . . . . . 105

CLI Commands for upgrading G450 firmware via a USB device . . . . . . . . 106

Example upgrade using the CLI via a USB device . . . . . . . . . . . . . . . 106

Downloading G450 firmware files to a local PC . . . . . . . . . . . . . . . . . 106

Chapter 11: Upgrading IP phone configuration and firmware files . . . 109

Administering the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Upgrading the IP telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

TFTP IP telephone upgrade examples . . . . . . . . . . . . . . . . . . . . . . . . 113

Upgrading the 4602SW and 4602D phones . . . . . . . . . . . . . . . . . . . 113

Upgrading 4620 IP phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Failure scenarios and repair actions . . . . . . . . . . . . . . . . . . . . . . . . . 116

Contents

8 Installation and Upgrades for the Avaya G450 Media Gateway

Upgrading considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Chapter 12: Backing up and restoring the G450 . . . . . . . . . . . . . 119

Chapter 13: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 121

One telephone stops working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Identifying the problem when one phone stops working . . . . . . . . . . . . 121

No power on the G450. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

CLI is not accessible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

NVRAM Init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Appendix A: Front panel description . . . . . . . . . . . . . . . . . . . 127

The front panel of the Avaya G450 Media Gateway chassis without media modules 127

Media module slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

USB ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Console port (Console) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Services port (Services). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Compact Flash Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Emergency Transfer Relay port (ETR) . . . . . . . . . . . . . . . . . . . . . . 130

Contact Closure port (CCA). . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Implement the Contact Closure feature . . . . . . . . . . . . . . . . . . . 130

Router ports (ETH WAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Switch ports (ETH LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Reset (RST) and Alternate Software Bank (ASB) buttons. . . . . . . . . . . . 131

Load firmware from a bank other than the default bank during startup . . 131

The front panel of the Avaya MM340 media module. . . . . . . . . . . . . . . . . 132

MM340 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

MM340 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

The front panel of the Avaya MM342 media module. . . . . . . . . . . . . . . . . 133

MM342 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

MM342 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

The front panel of the Avaya MM710B media module. . . . . . . . . . . . . . . . 134

MM710B ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

MM710B LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

The front panel of the Avaya MM711 media module. . . . . . . . . . . . . . . . . 135

MM711 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

MM711 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

The front panel of the Avaya MM712 media module. . . . . . . . . . . . . . . . . 136

Contents

Issue 5 November 2009 9

MM712 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

MM712 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

The front panel of the Avaya MM714 media module. . . . . . . . . . . . . . . . . 137

MM714 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

MM714 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

The front panel of the Avaya MM714B media module. . . . . . . . . . . . . . . . 138

MM714B ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

MM714B LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

The front panel of the Avaya MM716 media module. . . . . . . . . . . . . . . . . 139

MM716 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

MM716 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

The front panel of the Avaya MM717 media module. . . . . . . . . . . . . . . . . 142

MM717 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

MM717 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

The front panel of the Avaya MM720 media module. . . . . . . . . . . . . . . . . 144

MM720 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

MM720 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

The front panel of the Avaya MM722 media module. . . . . . . . . . . . . . . . . 145

MM722 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

MM722 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Appendix B: Technical specifications . . . . . . . . . . . . . . . . . . . 147

G450 Media Gateway specifications . . . . . . . . . . . . . . . . . . . . . . . . . 147

Power cord specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

USB modems supported by the G450 . . . . . . . . . . . . . . . . . . . . . . . . 148

USB modems supported by the S8300. . . . . . . . . . . . . . . . . . . . . . . . 148

Appendix C: Running the Avaya Installation Wizard (Avaya IW). . . . . 149

Appendix D: Running the Gateway Installation Wizard (GIW) . . . . . . 151

Running the Gateway Installation Wizard (GIW). . . . . . . . . . . . . . . . . . . 151

Performing a basic configuration of the G450. . . . . . . . . . . . . . . . . . 151

Connect a modem, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Connecting a serial modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Connecting a USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Test the modem connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Testing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Contents

10 Installation and Upgrades for the Avaya G450 Media Gateway

Appendix E: Power supplies and adjunct systems . . . . . . . . . . . . 157

Typical adjunct power connections . . . . . . . . . . . . . . . . . . . . . . . . . 157

Typical adjunct power connections end-to-end . . . . . . . . . . . . . . . . . . . 158

Avaya Aura Communication Manager messaging application . . . . . . . . . . 159

Call center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

About Avaya G450 announcement software . . . . . . . . . . . . . . . . . . 159

Appendix F: Information Checklists . . . . . . . . . . . . . . . . . . . . 161

Installer's Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Serial Number and Login Information . . . . . . . . . . . . . . . . . . . . . . . . 163

G450 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Quick Setup for G450 Media Gateway Processor (MGP) . . . . . . . . . . . . . . 164

Installation Site Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Appendix G: Equipment List . . . . . . . . . . . . . . . . . . . . . . . . 167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

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