AUTOMATED EQUIPMENT RAM 280-F Technical Document
Copyright © 2011 Automated Equipment LLC All rights reserved.
2 80 - F
Frozen Fry Dispenser
Equipment Manual
English (Rev H)
P/N 293511
Manufactured By
Automated Equipment LLC
5140 Moundview Drive
Red Wing, MN 55066 U.S.A.
For Warranty Service & Technical Support:
US & Canada call: 1 (800) 248-2724
International call: 1 (651) 385-2273
Sales Fax: 1 (651) 385-2166
Service Fax: 1 (651) 385-2172
http://www.autoequipllc.com
Business Hours:
Monday – Friday: 8:00 AM to 5:00 PM CST
(excluding. holidays)
After hours, your call will be handled by a voice mail
paging service. The on-call technician will be paged and
will return your call.
Table of Contents
Introduction .............................................................................................................................................1
Unpacking & Installation ........................................................................................................................1
Intended Use ...........................................................................................................................................1
Specifications..........................................................................................................................................1
Warranty ..................................................................................................................................................2
Service Information ................................................................................................................................3
Equipment Safety....................................................................................................................................4
Dispenser Assembly (Models prior to s/n 28FR0802B0249)...............................................................6
Dispenser Assembly (Models after and including s/n 28FR0802B0249) ...........................................9
Disassembly, Defrost & Cleaning........................................................................................................12
Dispenser Startup .................................................................................................................................13
Operation ...............................................................................................................................................14
Daily Opening and Closing ..................................................................................................................15
User Function Menu Structure ............................................................................................................18
Manager Function Menu Structure......................................................................................................19
Diagnostic Function Menu Structure ..................................................................................................20
Error Detection......................................................................................................................................23
Troubleshooting....................................................................................................................................24
Calibrations and Adjustments .............................................................................................................27
Part Identification..................................................................................................................................30
Refrigeration System............................................................................................................................40
Electrical Diagram – Two Temperature Probe Configuration...........................................................44
Electrical Diagram – Single Temperature Probe Configuration .......................................................45
Copyright © 2011 Automated Equipment LLC All rights reserved.
The information in this manual is subject to change without notice.
IN NO EVENT WILL AUTOMATED EQUIPMENT LLC BE LIABLE FOR TECHNICAL OR
EDITORIAL OMISSIONS MADE HEREIN, NOR FOR DIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE,
OR USE OF THIS MATERIAL.
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may
not be copied, in whole or part, without the written consent of Automated Equipment LLC.
Product names mentioned herein are for identification purposes only, and may be trademarks
and/or registered trademarks of their respective companies.
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved. 1
Introduction
This manual contains important information on
the proper installation, operation, and care of
the RAM 280-F Frozen Fry Dispenser.
Following the instructions and procedures in
this document will ensure that your dispenser
provides years of reliable service. If any
problems with the dispenser arise, this manual
will also provide troubleshooting tips and
service information.
Unpacking & Installation
Remove all packing material from Dispenser.
Open Cabinet Door. Disassemble, clean,
sanitize and dry the Hopper and Accumulator
assemblies. Clean, sanitize and dry Fry
Baskets. (see pages 6-12 for assembly,
disassembly & cleaning). Reassemble all
components (see pages 13-17 for startup and
operation).
Intended Use
The Frozen Fry Dispenser is intended to
maintain and dispense frozen fries from two
independent hoppers. Each is capable of
dispensing different volumes of fries.
All product should be removed daily for
cleaning and maintenance of the dispenser.
The performance of the system requires that
recommended procedures for storage and use
of the dispensed product be followed closely.
HAZARD COMMUNICATION STANDARD:
Hazard Communication Standard (HCS)
Procedures in this manual may include the use
of chemical products. These chemical products
will be highlighted with boldface letters followed
by the abbreviation (HCS) in the text of the
procedure. See the HCS Manual for the
appropriate Material Safety Data Sheets
(MSDS).
SERIAL NUMBER: The information on the
serial number identification label is as
follows:
Examples: 28FR0711A00183 LONR0803C00294
Model 28F LON
Manufacturing
Facility R R
Year 07 08
Month 11 03
Revision Level A C
Sequence
Number 00183 00294
Specifications
Electrical Requirements:
Domestic:
•120 Volts a.c., 60 Hertz, 8 Amps, 1Φ
International:
•220 - 240 Volts a.c., 50 Hertz,
3.3 Amps, 1Φ(Revisions A, B, C)
•220 - 240 Volts a.c., 50 Hertz,
3.7 Amps, 1Φ(Revision D)
Internal Circuit Breaker: 15 Amps
Dimensions:
•28" wide, 29" deep, 75" high
(712 mm x 737mm x 1905mm)
Recommended Operating Dimensions:
•30” wide, 31” deep, 79” high
(762 mm x 788mm x1930mm)
Weight: 440 lbs (200 kg)
Hopper Capacity:
•60 lbs(27.3 kg) fries, 30Lbs(13.6 kg) per
Hopper, weight may vary with product.
Operating Temperature:
•-2°F to 10°F (-19°C to -12°C)
(Recommended Ambient Operating
Temperature of 75°F (24°C))
•ST (Sub Tropical)
Refrigeration:
Domestic:
•R-404A: 14.75 oz,
International:
•R-404A: 420 g -1250-2640 kPa
Maximum Operating Altitude & Safe Tilt:
•Maximum Altitude: 7000 ft (2,134
meters), Maximum Tilt = 10 degrees
Noise Emissions: < 70 dB (A)
FCC STATEMENT
WARNING: This equipment generates, uses,
and can radiate radio frequency energy and,
if not installed and used in accordance with
the instruction manual, may cause
interference to radio communications.
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved.
2
Warranty
The terms "we", “us”, “our” or “factory” hereinafter refer to Automated Equipment LLC. We warrant the
purchased product to be free from manufacturing defects in material and workmanship under normal
use and conditions for the period and component specified below. Warranty is part only unless
otherwise specified.
Components Covered Term is located on dispenser
Electronic Circuit Board Assemblies See Serial # / Warranty Label
Electrical and Mechanical Moving Parts See Serial # / Warranty Label
Structural frame work or enclosures
Refrigeration Compressor
See Serial # / Warranty Label
See Serial # / Warranty Label
Crew removable components:
Baskets
Basket Rack and Guides
Drip Tray
Power Cord
Hoppers, Fry Diverters & Drums
Flap Doors
Accumulator Doors & Housings
(no labor, part only)
90 days
90 days
90 days
90 days
90 days
90 days
90 days
The Warranty period commences on the date of shipment of the RAM 280-F Frozen Fry
Dispenser (hereinafter “Product”) from our manufacturing facility.
EXCEPT AS OTHERWISE PROVIDED HEREIN WE MAKE NO OTHER WARRANTIES, EXPRESSED
OR IMPLIED AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
We shall not be liable for any direct, indirect, consequential damages (including damages for loss of
business profits, business interruption, loss of business information and the like) arising out of the use
of or inability to use the Product.
THIS WARRANTY IS VOID IF THE PRODUCT IS NOT FUNCTIONING CORRECTLY DUE TO
ABUSE OR NEGLECT BY THE PURCHASER, ITS EMPLOYEES, AGENTS, OR OTHER
REPRESENTATIVES EITHER BY BREAKING, BENDING, MISUSE, ABUSE, DROPPING,
ALTERATION, IMPROPER MAINTENANCE OR ANY OTHER FORM OF NEGLECT OR IMPROPER
USAGE. THIS WARRANTY DOES NOT COVER DAMAGE TO THE PRODUCT CAUSED BY
NATURAL CAUSES SUCH AS LIGHTNING, ELECTRICAL CURRENT FLUCTUATIONS, FLOOD,
FIRE, TORNADOES, OR OTHER ACTS OF GOD. WE WILL INVOICE PURCHASER FOR REPAIRS
MADE NECESSARY BY THE HEREIN LISTED CAUSES.
This warranty is governed by the substantive laws of Minnesota, U.S.A., without giving effect to the
conflict of law provisions.
This warranty is non-transferable and applies only to the original Purchaser.
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved. 3
Service Information
Warranty Service
Warranty service must be initiated by calling our Technical Support Hotline at 1-800-248-2724
(U.S./Canada) or 651-385-2273 to establish all warranty requests.
Our Technical Support personnel will determine the cause of failure and provide appropriate resolution.
Any required replacement parts will be provided by us or by an authorized Service Support
Center/Parts Distributor.
Our Technical Support personnel will make all reasonable efforts to perform such repairs during normal
business hours, and will not be responsible for any after-hours or holiday charges.
Non-Warranty Service
Service is normally conducted by customer appointed personnel, or by contracting a local service
agent. The service person must be licensed in refrigeration to troubleshoot, open, or repair refrigeration
and related systems.
Service fees are in accordance with industry standards.
Replacement parts are available through local Service Support Center/Parts Distributors or direct from
us by calling 1-800-248-2724 (U.S./Canada) or 651-385-2273 in the event a local distributor is not
available.
Our Technical Support Hot Line is available for telephone assistance providing product technical
support, parts and parts information, and service agent referral.
Contact our Technical Support Hotline at 1-800-248-2724 (U.S./Canada) or 651-385-2273.
Record the following information for your records:
Date of Installation
Service Agency Telephone
Serial Number
When repairing this unit, use only replacement parts supplied by us, or supplied by our Factory
Authorized Parts Distributor. Use of replacement parts other than those supplied by us or by our
Factory Authorized Parts Distributor will void the warranty.
All shipping charges are F.O.B. factory, and are subject to change without notice. Prices will be those in
effect at the time of shipment.
Automated Equipment LLC. reserves the right to make suitable substitutions in materials, depending
upon their availability.
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved.
4
Equipment Safety
•Turn the Power Switch off and disconnect the Dispenser Power Cord from the wall outlet
before cleaning, moving or servicing the Dispenser.
•Inspect the Dispenser on a regular basis to identify potential problems before they occur.
•Keep the Dispenser clean.
•Keep hands away from the Accumulator Doors and Dispenser Drums while the Dispenser is
operating.
•Fry Baskets may be hot. Pick them up by the handles only.
•Do NOT roll the Dispenser to the back sink for cleaning, this will cause unnecessary wear on
the Dispenser.
•If the Power Cord is damaged it must be replaced by the manufacturer or its service agent or
a similarly qualified person in order to avoid a hazard.
•Use only the Power Cord that came with the Dispenser. Do NOT use an extension cord.
•Do NOT modify the Power Cord
•In a safety emergency, immediately disconnect the Dispenser Power Cord from the wall
outlet.
•Do NOT obstruct access to the wall outlet or place pressure on the Power Cord.
•Only trained and/or qualified personnel should service the electrical system.
•DO NOT SPRAY THE DISPENSER WITH LIQUID OR SOLVENTS.
It is not sealed against jetting fluids and contamination may get into sensitive components.
Spraying the dispenser may void the warranty.
•Use caution when handling heavy parts such as back and top panels.
•Always reinstall service panels when maintenance is complete.
•Do NOT drill or otherwise puncture cabinet walls or top.
•Keep unit upright at all times.
CAUTION!
Only trained and/or qualified personnel should perform service on this
equipment.
Only trained and/or qualified personnel, licensed in refrigeration, should
perform service on the refrigeration systems of this equipment.
Service functions described in this manual could cause irreversible damage to
the equipment and/or injury to personnel if performed improperly.
If the power cord is damaged, it must be replaced by the manufacturer, or its
service agent, or a similarly qualified person in order to avoid a hazard.
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved. 5
Equipment Safety Cont.
Label is located on the rear access panel and
applies to each of the drum motor and
accumulator assemblies within the enclosure.
CAUTION, MOVING PARTS.
DO NOT OPERATE WITH PANEL
REMOVED
Label is located on Top Cover and Rear Access
Panels.
INDICATES HAZARDOUS VOLTAGE
WITHIN
Label is located near Power Cord inlet.
CAUTION, RISK OF ELECTRIC SHOCK.
DISCONNECT POWER BEFORE
SERVICING UNIT.
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved.
6
Dispenser Assembly (Models prior to s/n 28FR0802B0249)
Note: Before assembling the Dispenser it is recommended that all parts be cleaned, sanitized,
dry, and handled in a sanitary manner. Refer to the Cleaning Procedures (Page 12) for more
information.
Open the cabinet door. Install the left and right flap door assemblies as shown above.
Accumulator Door Assembly Accumulator Housing Assembly
Install the left and right Accumulator Doors by first inserting the rear of the doors onto the Accumulator
Motor Shafts, then slide the Chucks forward and rotate the chucks clockwise until finger-tight. Install
the left and right Accumulator Housings over the Accumulator Doors.
Accumulator
Motor shaft
with Chuck
Accumulator
Door
Accumulator
Housing
Accumulator
Doors
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved. 7
Dispenser Assembly Cont.
Note: Accumulator Housings, Drums, and Fry Diverters are universal to left, and right, positions
within the cabinet. The Hoppers are NOT universal to the left, and right, positions within the
cabinet.
Fry Diverter Assembly Drum and Hopper Assembly
Install the Fry Diverters in the Hoppers by sliding the Fry Diverters into the slot located on the inside
Hopper walls. Install Drums into the Hoppers making sure the square opening in the drum is pointed to
the rear of the Hopper. Repeat assembly for left and right hopper. Install the hopper assemblies into
the cabinet by sliding them onto the hopper supports. DO NOT force the drum on to the shaft. Rotate
the drum in the hopper until the square opening meshes with the drum motor shaft, then slide the
hopper assembly back until it drops into place.
Basket Tray Assembly Drip Tray assembly
Once the Accumulator Housings and Hopper Assemblies are in place, close the Cabinet Door.
Assemble Basket Tray and Drip Tray to lower dispensing area. Basket Trays are not universal to the
left and right positions.
Fry
Diverter
Hopper
Basket
Trays
Drip Tray
Drum
Hopper
RAM™ 280-F Frozen Fry Dispenser
Copyright © 2011 Automated Equipment LLC All rights reserved.
8
Using the Hash-brown Rack
The RAM 280-F cabinet can be used to store frozen hash-browns while serving breakfast. To use the
cabinet for hash-brown storage, properly assemble the dispenser (pages 6-11), then install the hash-
brown rack accessory as shown in the diagram below. The rack will serve as a shelf inside the
refrigerated cabinet for hash-brown storage.
Note: The hash-brown racks should be removed during normal operation.
Caution: Do not store hash-browns on the drum below the rack, this can damage the dispenser.
Insert the four rods of the hash-brown rack into the holes in the side of the hopper then lower the rack
onto the fry diverter.
Hash-brown rack installation
Hash-brown rack
PN: 293966
(shown with
Hopper PN:
293139)
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