AudioCodes Mediant 500 User manual

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Mediant™ 500 Gateway and E-SBC

Quick Setup Guide

Welcome

Congratulations on purchasing your AudioCodes Mediant 500 Gateway and Enterprise Session Border

Controller (E-SBC), hereafter referred to as device!

This document is only intended to provide basic setup instructions for initial access to the device and

connecting it to your network. For advanced configuration and cabling, refer to the device's User's Manual and

Hardware Manual respectively, which can be downloaded from AudioCodes website at

https://www.audiocodes.com/library/technical-documents.

Before you begin, please read the Safety Precautions on page 7.

Package Contents

Make sure that the following items (in addition to any separate-orderable items that you may have purchased)

are included with your shipped device:

4 x anti-slide bumpers for desktop mounting

2 x mounting brackets for 19-inch rack mounting

Serial cable adapter

1 x AC power cable

Regulatory Information document

This document

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Physical Description

POWER /

STATUS

POWER LED

Green On

Power received by device

Off

No power

STATUS LED

Green On

Device is operational

Green Flashing

Initial rebooting stage or software upgrade (.cmp file) in

process

Red On

Boot failure

Off

Advanced rebooting stage

Reset pinhole button for resetting the device or restoring it to factory defaults. To

restore the device to factory defaults: with a paper clip or any other similar

pointed object, press and hold down the button for at least 12 seconds (but no

more than 25 seconds).

USB ports, which you can use for various functionalities such as storing the

configuration file on an external USB storage device.

CONSOLE

RS-232 serial interface port (RJ-45).

LAN

Up to four Gigabit Ethernet (10/100/1000Base-T) ports (RJ-45) for connecting IP

phones, computers, or switches. The ports support 1+1 Ethernet port redundancy

(active-standby), half- and full-duplex modes, auto-negotiation, and straight-

through or crossover cable detection.

Green On

Ethernet link established

Green Flashing

Data is being received or transmitted

Off

No Ethernet link

PSTN

Single E1/T1 port interface (RJ-48).

Green On

Trunk is synchronized (normal operation)

Red On

Loss due to LOS, LOF, AIS or RAI

Off

Failure or disruption in the AC power supply or no power

received by the device

Note: PRI interface is a separate-orderable item.

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Mounting the Device

You can mount the device in several ways:

Placing the device on a desktop using the four anti-slide bumpers (supplied), which you need to stick on

the grooves located on the underside of the device.

Mounting the device in a standard 19-inch rack by placing it on a pre-installed shelf (not supplied) in

the rack and optionally, securing it to the rack frame using the two mounting brackets (supplied).

Mounting the device on a wall in horizontal or vertical orientation, using AudioCodes wall-mounting

bracket (customer-ordered item).

For detailed instructions on mounting, refer to the device's Hardware Manual.

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Cabling the Device for Power

The device is powered from a standard alternating current (AC) electrical wall outlet.

1. Ground (earth) the device by connecting an electrically earthed strap of 16-AWG (minimum) wire to

the chassis' grounding screw that is located on the rear panel, using the supplied washer. Fasten the

wire securely using a 6-32 UNC screw. Connect the other end of the strap to protective earthing. This

must be in accordance with regulations enforced in the country of installation.

2. Connect the line socket of the AC power cord (supplied) to the device's AC power socket that is located

on the rear panel.

3. Connect the plug at the other end of the AC power cord to a standard electrical outlet.

4. Switch on the device by moving the power switch that is located on the rear panel, to I. When the

device receives power, the POWER LED turns on (green).

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Assigning an IP Address

Use the device's factory default IP address (192.168.0.2/24 and Default Gateway 0.0.0.0) to initially access the

device's Web-based management interface and then change it to suit your network's addressing scheme for

subsequent connectivity.

1. Using a CAT-5e/6 shielded twisted pair (STP) straight-through RJ-45 Ethernet cable, connect the

device's Ethernet port LAN GE 1 (front panel) to the LAN port of your computer.

2. Change the IP settings of your computer to correspond with the device's default IP address and subnet

mask.

3. On your computer, open a standard Web browser (for example, Google Chrome), and then in the URL

field, enter the device's default IP address; the Web Login screen appears:

4. Type in the default username (Admin) and password (Admin), and then click Login.

5. Open the IP Interfaces table (Setup menu > IP Network tab > Core Entities folder > IP Interfaces).

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6. Select the OAMP interface ('Application Type' with OAMP + Media + Control), click Edit, and then in

the dialog box, modify the device's OAMP interface.

7. Click Apply to submit your changes; your connection with the device becomes unavailable at the

default IP address (due to the new IP address).

8. Change the IP settings of your computer to correspond with the new OAMP IP addresses and subnet of

the device.

9. Access the device again, but at its' new IP address, and then on the Web interface's toolbar, click the

Save button; the new IP address is now saved to the device's flash memory.

10. Re-cable the device to the required network. You can now access the device's management interfaces

remotely, using the new IP address.

Obtaining Software and Documentation

If you have a maintenance and support agreement with AudioCodes, you can download the device's latest

software version from AudioCodes' Services Portal at https://services.audiocodes.com (registered users only).

You can also view and download documentation relating to the device (such as the User's Manual and

Hardware Manual)on AudioCodes website at https://www.audiocodes.com/library/technical-

documents?productGroup=1639&versionGroup=Version+7.2.

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Safety Precautions

The device must be installed and serviced only by qualified service personnel.

This device is an indoor unit and therefore, must not be installed outdoors.

Ethernet cabling must be routed only indoors and must not exit the building.

Do not open or dismantle the device.

Do not expose the device to water or moisture.

Make sure the device is installed in a well-ventilated location to avoid over heating of internal

components and subsequent damage.

Do not place any object on top of the device and make sure that sufficient clearance from the top and

sides are maintained to ensure proper airflow to avoid over heating of internal components.

Operate the device in an ambient temperature (Tma) that does not exceed 40°C (104°F).

The device must be installed only in restricted access locations.

Use only the supplied AC power cord for connection to the power source.

The device must be connected to an electrical socket-outlet providing a protective earthing connection.

Operate the device only from the type of power source indicated on the chassis.

Installation of the device must be in accordance with national electrical codes and conform to local

regulations.

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About AudioCodes

AudioCodes Ltd. (NasdaqGS: AUDC) is a leading vendor of advanced voice networking and media processing

solutions for the digital workplace. With a commitment to the human voice deeply embedded in its DNA,

AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified

communications, contact centers and hosted business services. AudioCodes’ wide range of innovative

products, solutions and services are used by large multinational enterprises and leading tier one operators

worldwide.

International Headquarters

1 Hayarden Street,

Airport City

Lod 7019900, Israel

Tel: +972-3-976-4000

Fax: +972-3-976-4040

AudioCodes Inc.

200 Cottontail Lane,

Suite A101E,

Somerset, NJ 08873

Tel: +1-732-469-0880

Fax: +1-732-469-2298

Website: https://www.audiocodes.com/

MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your

Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of

AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are

subject to change without notice.

Document #: LTRT-10803

Date Published: 02/04/2019

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