ATCOM AT-620 User manual

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
AT-620 User Manual
ISSUE 2.0
2011-01-12

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
1st、AT-620’s Network Features.........................................................................................4
1、The View........................................................................................................................ 4
2、Interfaces...................................................................................................................... 4
3、Electricity characteristic.......................................................................................... 4
4、Software........................................................................................................................ 4
5、Network......................................................................................................................... 5
6、Management and Maintenance.............................................................................5
7、Protocol.......................................................................................................................... 6
8、Compliant Standard.................................................................................................. 6
9、Operating Requirement........................................................................................... 6
10、Packing List................................................................................................................ 7
11、Installation................................................................................................................. 7
2nd、Feet installation instruction.......................................................................................7
3rd、Keypad of IP Phone.................................................................................................... 10
4th、Menu Operation........................................................................................................... 11
5th、Basic functions and operations.............................................................................. 16
1、Answer the calls....................................................................................................... 16
2、Make Call.................................................................................................................... 17
3、Speed dial.................................................................................................................. 17
4、Multiple line dial-up................................................................................................ 18
5、Hang up the phone................................................................................................. 18
6、Call Transfer.............................................................................................................. 18
7、Call Hold...................................................................................................................... 19
8、3-Way Conference Calls........................................................................................ 20
9、Call History................................................................................................................ 20
10、Call pickup............................................................................................................... 21
11、Join call..................................................................................................................... 21
12、Redial/Unredial...................................................................................................... 22
13、vport.......................................................................................................................... 22
14、Click to dial.............................................................................................................. 23
15、SMS function...........................................................................................................23
16、Preload Password.................................................................................................. 24
17、Check the Phone’s IP........................................................................................... 24
6th、Web settings................................................................................................................. 24
1、Current state............................................................................................................. 25
2、Network....................................................................................................................... 25
2.1. Wan Config........................................................................................................ 25
2.2. LAN Config.........................................................................................................28
3、VoIP.............................................................................................................................. 28
3.1. SIP1..................................................................................................................... 28
3.2. SIP 2.................................................................................................................... 32
3.3. Iax2 Config....................................................................................................... 35
4、Advance...................................................................................................................... 36
4.1. DHCP Server..................................................................................................... 36

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
4.2. NAT....................................................................................................................... 37
4.3. Net Service........................................................................................................40
4.4. Firewall............................................................................................................... 40
4.5. Qos....................................................................................................................... 42
4.6. Digital Map........................................................................................................ 43
4.7. Stun..................................................................................................................... 44
4.8. Call Service....................................................................................................... 45
4.9. MMI Filter........................................................................................................... 46
4.10. Audio Settings............................................................................................... 47
4.11. VPN.................................................................................................................... 48
5、Dial Peer...................................................................................................................... 49
6、Config Manage.......................................................................................................... 51
7、Update......................................................................................................................... 52
7.1. Web Update...................................................................................................... 52
7.2. FTP/TFTP Update............................................................................................ 52
7.3. Auto Provisioning............................................................................................ 53
8、System Manage........................................................................................................54
8.1. Account Manage.............................................................................................. 54
8.2. Phone Book....................................................................................................... 56
8.3. Multi Line Set................................................................................................... 56
8.4. Syslog Config................................................................................................... 57
8.5. Time Set............................................................................................................. 58
8.6. Call Log............................................................................................................... 59
8.7. Language Set................................................................................................... 59
8.8. Logout................................................................................................................. 59
8.9. Reboot................................................................................................................. 60

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
1st、AT-620’s Network Features
1、The View
2、Interfaces
¾Power: Output Power: 12VDC, 500mA.
¾WAN: RJ45 port.
¾LAN: RJ45 port.
3、Electricity characteristic
¾Specialty of electric: output 12V 500mA DC
¾The network connects: 2 RJ45 connect, a WAN, a LAN
¾Headset jack : RJ9 jack * 2
4、Software
¾Sip 2.0 (RFC3261)
¾Two lines SIP, support IAX2
¾STUN
¾Jitter Buffer(200ms),VAD,CNG
¾G.711A/u, G722, G.723, G.726-32, G.729 Codec
¾G.168 compliant 96ms echo cancellation

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
¾Support SIP domain,SIP authentication(none,basic,MD5).
¾Support inbound audio, RFC2833 and SIP info , DTMF transmission way
¾SIP Call Forward、Call transfer、Call hold、Call waiting, 3-way talking
、Pickup、Join call、Redial、Unredial、Call Park、Vport、Click to dial
¾Dial without register
¾Support Hotline、DND(Do Not Disturb)、Blacklists、Call Limitation、DND
、Incoming list
¾Dial-peer calling rule, IP to IP call
¾SIP server conference
¾Phone book with 500 records, 100 answered call、missed call for each
¾Support HTTP、FTP TFTP updating the configuration and firmware
¾Syslog
¾Answering machine
¾Support SNTP client
¾Telnet, WEB visit terminal
¾Support different level user management
¾Support multi language ( LCD support Latin language system, web
support all languages)
¾soft button: soft button * 4
¾Support SMS
5、Network
¾WAN/LAN:Support bridge or route mode
¾Support base of NAT and NAPT
¾Support PPPoE,(ADSL,cable modem use for internet connecting)
¾Support VLAN(DATA VLAN and VOICE VLAN)
¾Support DMZ
¾Support L2TP VPN(OpenVPN optional)
¾WAN support Primary and Alter function
¾WAN support DHCP Client
¾LAN support DHCP Server
¾Qos support Diffserv
¾Support Network command tool: include ping, trace route, telnet
6、Management and Maintenance
¾Support safe mode and firmware updating under safe mode
¾Support different level user management
¾Configuration via web , keyboard and command
¾Support multi language (LCD support Latin language system, web
support all languages) and easy dynamic switch between different
languages

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
¾Firmware and configuration updating via HTTP , FTP and TFTP
¾Support system log and calling record
¾Firmware, firmware and configuration auto provision
7、Protocol
¾IEEE 802.3 /802.3 u 10 Base T / 100Base TX
¾PPPoE:PPP over Ethernet
¾SIP RFC3261, RFC 2543
¾TCP/IP: Transfer Control Protocol/Internet Protocol
¾RTP: Real-time Transport Protocol
¾RTCP:RTP Control Protocol
¾VAD/CNG
¾Telnet:remote host access protocol
¾DNS: Domain Name Server
¾TFTP:Trivial File Transfer Protocol
¾HTTP:Hypertext Transfer Protocol
¾FTP:File Transfer Protocol
8、Compliant Standard
¾CE:EN55024,EN55022
¾FCC part15
¾Comply with ROHS in EU
¾Comply with ROHS in China
¾
Explanation:
The letter “e” is the first letter of “environment: and “electronic”. The rim is
a round with two arrow, stands for recycle. The number 20 stands for the
years of environment protection. Please note the years of environment
protection is not discarding year nor usage life.
9、Operating Requirement
¾Operation temperature: 0 to 40° C (32° to 104° F)
¾Storage temperature: -30° to 65° C (-22° to 149° F)
¾Humidity: 10 to 90% no dew

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
10、Packing List
¾AT-620 IP phone
¾Power adaptor (output 12v ,500mA)
¾Manual CD
11、Installation
Use Ethernet cable to connect AT-620’s LAN port and your computer. Set
computer’s IP to the network 192.168.10.x or using dynamic obtain IP. Open
web browser and key in 192.168.10.1. Then user will see the logon page of
AT-620, the default username and password is admin/admin for administrator
and guest/guest for guest.
Set up page for VoIP user only:
2nd、Feet installation instruction
1、Desktop position:
A、Put the bottom side of the IP phone upside and press the plate with letter “PUSH”into
the slot, please refer the picture as below:

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
B、Press the other plate into the slot in accordance with the direction of the arrow
C、RepeatA and B. It is the right picture of putting on desk after fixing the two feet below:
D、Disassemble the feet:
Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the
plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet
2、On wall postion
A、Put the bottom side of the IP phone upside and push the plate with letter “PUSH”into
the slot, please refer the picture as below:

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
B、Push the other plate into the slot in accordance with the direction of the arrow
C、RepeatA and B. It is the picture of wall mounting after fixing the two feet below:
D、Disassemble the feet way:
Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the
plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet
Attention: Please rotate the hook to the position as in
picture with a coin or other tools

AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
3rd、Keypad of IP Phone
Describe of the buttons and Screen:
Soft buttons Press to select an feature shown in the soft button features
Soft button
features Shows available choices based on current phone function
displayed on the last line of LCD screen
Status Shows the phone status, if the phone is standby, the LED is
with light. If there is income calling, the LED will flicker.
¾If the phone is starting ,the LED is flicker
¾If the phone is standby, the LED is off
¾If there is income calling, the LED will flicker. The
frequency is 500ms off, 500ms on.
¾When have voicemail, LED shows red and flicker, and the
frequency is 1000ms off, 1000ms on.
¾If the phone not obtain the IP address, the LED is ON
LCD Screen Display screen for the phone: It shows the date, time, phone
number, incoming caller’s ID(if available),line/call status,
extension numbers and the soft button features.
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