ATCOM A20 User manual
A20/A21/A20W/A21W
Quick Start Guide
Version 2.0
2015-12-25
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
Content
1Installation and access...............................................................................................................2
1.1 Connection..........................................................................................................................2
1.2 Installation instruction.........................................................................................................2
2 Configuring phone ......................................................................................................................8
2.1 Configuring via keypad.......................................................................................................9
2.2 Configuring via Webpage....................................................................................................9
2.2.1 Login to web ............................................................................................................9
2.2.2 Configure phone to register SIP account................................................................10
2.3 Wi-Fi (A20W only)...........................................................................................................12
2.3.1 Configure the wifi on the phone.............................................................................12
2.3.2 Configure the wifi on the WEB..............................................................................12
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
1Installation and access
1.1 Connection
Set up A20/A21/A20W/A21W as below:
1.2 Installation instruction
1. Desktop installation
A. Put the bottom side of the IP phone upside and press the plate into the slot,
please refer the picture as below:
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
B. Press the other plate into the slot according to the direction of the arrow
C. It is the right picture after fixing the feet below:
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
D. Disassemble the feet:
Push the plate and pull the feet according to the direction of the arrow. When the
plate is pulled out of the slot, you can take off the feet
2. Wall-hung Installation
A. Put the bottom side of the IP phone upside and press one-side joints of
wall-hung stand bracket into the slot, please refer the picture as below:
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
B. Press the other side joints into the slot according to the direction of the arrow
C. After install the wall-hung stand bracket, press one-side joints of stand
bracket into the slot, please refer the picture as below:
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
D. Press the other side joints into the slot according to the direction of the arrow
E. Knock in nails or screws on the wall according to the proportion of the
distance between the hanging holes as below:
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
F. It is the right picture after fixing the stand bracket below:
G. Disassemble the stand bracket:
Push the spring joint of stand and pull the stand according to the direction of the
arrow.
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
2 Configuring phone
A20/A21/A20W/A21W
A20/A21/A20W/A21W Quick Start Guide
ATCOM TECHNOLOGY CO., LIMITED
2.1 Configuring via keypad
Language Setting: The default language of the phone is English, it supports
Chinese, Russian, Arabic, German, French, Portuguese, Turkish, Spanish,
Hebrew, Hungarian, Italian.
Press Menu- input default password 123- Preference- Language to edit the
language list, choose the one you‟d like to set on the phone.
Note: The available language maybe different, it depends on the language
packs currently loaded to the IP phone.
Network Setting:
Press Menu- input default password 123- Network- modify connect type
mode/ check IP address/VLAN/Web server to enter the internet related
configuration page.
Or review its current IP address by pressing key when it is powered on and
connected to the network.
Account Setting:
Press Menu- input default password 123- SIP Account- Enter to configure the
account setting. You can refer to the bellow „Configuring via Web page‟for
the parameter details.
2.2 Configuring via Webpage
2.2.1 Login to web
Modify your computer‟s IP address to the same network as
A20/A21/A20W/A21W. Enter A20/A21/A20W/A21W‟s IP address in the web
browser and press Enter, then you will access to A20/A21/A20W/A21W's user
webpage without password.
Click „admin‟ which is on the right corner to enter administrator webpage.
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