AT&T MDW 9010 Quick start guide
AT&T
TransTalk™ 9000
Digital Wireless System
MDW 9010 Wireless Telephone
Installation and Use
Copyright © 1996 AT&T
All Rights Reserved
Printed in U.S.A.
AT&T 503-801-141
Comcode 107723710
Issue 1
January 1996
Notice
Every effort was made to ensure that the information in this booklet was complete and
accurate at the time of printing. However, information is subject to change. The pictures in
this booklet are for illustrative purposes only; your actual hardware may look slightly
different.
Federal Communications Commission (FCC) and Industry Canada (IC) Information
For details, see Appendix B.
Security
Toll fraud, the unauthorized use of your telecommunications system by an unauthorized
party (for example, persons other than your company’s employees, agents, subcontrac-
tors, or persons working on your company’s behalf) can result in substantial additional
charges for your telecommunications services. You are responsible for the security of your
system. There may be a risk of toll fraud associated with your telecommunications system.
You are responsible for programming and configuring your equipment to prevent unautho-
rized use. Your system administrator should read all documents provided with this product
to fully understand the features that can introduce the risk of toll fraud and the steps that
can be taken to reduce that risk. AT&T does not warrant that this product is immune from
or will prevent unauthorized use of common-carrier telecommunication services or facilities
accessed through or connected to it. AT&T will not be responsible for any charges that
result from such unauthorized use.
Trademarks
TransTalk is a trademark of AT&T and PARTNER, MERLIN, MERLIN LEGEND, DEFINITY
and SYSTIMAX are registered trademarks of AT&T. Supra is a registered trademark of
Plantronics, Inc.
Warranty
AT&T provides a limited warranty for this product; see Appendix A.
Ordering Information
The order number for this booklet is 503-801-141. The order number for the MDW 9010
Wireless Telephone Quick Reference is 503-801-142. To order additional copies of these
reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and accesso-
ries, see “Ordering Replacement & Optional Parts” in Chapter 4.
Customer Support
In the continental U.S., call 1 800 628-2888 if you need assistance when using your
wireless phone with a PARTNER, MERLIN, or MERLIN LEGEND system. Consultation
charges may apply. For all other systems, follow the procedure you normally use to get
support for your communications system.
Outside the continental U.S., contact your AT&T Representative or local Authorized
Dealer.
Contents
1
Introduction
1-1
■
About the MDW 9010
1-1
Privacy Information
1-2
■
Parts List
1-3
■Additional Parts
1-4
2
Installing the MDW 9010
■Important Safety Instructions
Additional Safety Instructions for Installation Personnel
■Radio Modules and Carriers
Key Components
Positioning a Single Radio Module or Carrier(s)
Installing a Single Radio Module
Setting the Power Level
Setting the Control/Expansion DIP Switch
Installing a Single Carrier on a Shelf or Desk
Installing a Single Carrier on a Wall
Installing Multiple Carriers
Installation Self-Test
■Battery Charger
Positioning the Battery Charger
Installing the Battery Charger
Inserting a Battery Pack Into the Fast Charge
Compartment
Removing a Battery Pack from the Fast Charge
Compartment
■Handset
Inserting and Removing the Handset’s Battery Pack
Testing the Handset: Local Test Mode
Wireless Test Mode
Filling Out Labels
2-1
2-1
2-2
2-4
2-5
2-7
2-9
2-11
2-13
2-14
2-17
2-20
2-25
2-26
2-26
2-26
2-29
2-30
2-31
2-31
2-32
2-32
2-34
i
3
Using the MDW 9010
■
Important Safety Instructions
■The Handset
Handset Controls
Handset Display
Line Status Indicators
Call Alerter
Handset Range Indicators
Using the Carrying Holster
Using a Headset
■The Battery Charger
Low Battery Indicator
Extending Battery Life
3-1
3-1
3-4
3-4
3-5
3-5
3-5
3-6
3-7
3-8
3-10
3-11
3-11
4
Maintaining the MDW 9010
4-1
■Important Safety Instructions 4-1
■Removing a Radio Module from the Carrier 4-4
■Swapping Extensions 4-5
■Ordering Replacement & Optional Parts 4-6
5
Troubleshooting
5-1
■Procedures 5-1
Installation Problems 5-1
Handset Problems 5-2
Battery Problems 5-4
Fast Charger Problems 5-5
Voice Quality Problems 5-6
ii
6
MDW 9010 Compatibility
6-1
■Programming and Call Handling Instructions 6-1
■Entering Station Programming Mode 6-1
■Programming System Features 6-2
PARTNER Systems
6-2
MERLIN Systems
6-3
System 25
6-5
System 75, System 85, and DEFINITY Systems
6-6
A
Warranty and Repair Information
A-1
B
Regulatory Information
B-1
C
Specifications
C-1
IN
Index
IN-1
iii
1
About the MDW 9010
Introduction
Congratulations on the purchase of your new TransTalk™ 9000 Digital Wireless System
MDW 9010 Wireless Telephone. MDW stands for Multi-line Digital Wireless. This product
was designed to AT&T’s high standards for innovation, reliability, and convenience.
The MDW 9010 phone is wireless; the telephone line cord to the phone was eliminated. This
provides flexibility, so that you may not require additional telephone wiring when you move
into a new building, or change the phone’s location in an existing building. The phone can
be located as required. All you need is an electrical outlet, and a test check to make sure
that the handset is in range of its matching radio module.
The phone is portable, so there is no handset cord. This portability lets you move about
your work area or home with freedom, without giving up the features of a corded phone.
The handset communicates through a matching radio module, not the battery charger
where the handset sits for charging. Each handset can be used only with the radio module
packaged with the handset. The handset and the radio module each have the same unique
security code to identify the matching pair. And there is built-in and secure automatic
registration between the handset and radio module, so that your system is ready to use
after powering up.
A carrier (also known as a backplane) is required in order to use multiple wireless phones
within the same zone (area of coverage). Holding up to six radio modules, a carrier
synchronizes radio signals for proper operation of multiple phones, ensuring consistent
voice quality and range. Multiple carriers can be linked to support up to 18 wireless
phones in a single zone; linked carriers are automatically synchronized with each other.
As a special feature, a spare battery pack can be stored in the battery charger, allowing for
extended phone usage. For convenience, a headset can be connected to the phone to allow
hands-free conversation.
Introduction
1-1
This booklet describes MDW 9010 telephone installation. Also included with the phone is
a Telephone Quick Reference card that contains information about displays and controls
on the handset and the battery charger.
After you have installed your MDW 9010 phone and understand the controls and displays,
use the programming and call handling instructions that come with your communications
system; follow the user instructions for the phone type identified below:
For this communications system... Use the instructions for a...
PARTNER® MDW 9000 phone.
MERLIN®, MERLIN Plus, and MERLIN II 5-button phone.
MERLIN LEGEND® 10-button ATL set.
System 25 10-button ATL set.
System 75, System 85, and DEFINITY®* 7303s set.
NOTE:
The MDW 9010 phone is fully compatible with the PARTNER family of communications
systems. For the remaining communications systems, however, you must carefully
note the functional differences between your wireless phone and the phone type
identified in the table, as listed in Chapter 6, “MDW 9010 Compatibility.”
Privacy Information
The MDW 9010 phone is designed to protect the privacy and security of your voice
conversation. The set uses continuously changing radio frequencies and digital encoding
techniques to make it impossible for eavesdropping to occur through the use of commer-
cially available analog radio scanners.
* For DEFINITY G3V3 systems, you can administer the system for the MDW 9000 telephone (rather than a
7303s set) and follow the user’s instructions in the MDW 9000 Wireless Telephone User’s Guide, order
number 555-230-768.
1-2
Introduction
Parts List
Along with this booklet and the Telephone Quick Reference card, the box should contain
the items shown below. If it does not, call for customer support as described on the inside
front cover of this booklet.
Handset
Radio Module
Battery Pack
Wall Mounting
Plate
Battery Charger with
Mounting Base
Philips Head
Wood Screws (2)
Charging Cradle 11-foot (3.4 m)
Power Cord/Standard AC
Adapter
8-foot (2.4 m)
Telephone Line Cord Handset Carrying
Holster
Introduction
1-3
Additional Parts
The following parts may be necessary, depending upon your installation.
Kit of parts (order number D-182866) is required only when a single MDW 9010
phone is installed:
Rubber Feet (4)
Radio Module 11-foot (3.4 m) Philips Head Wall Mounting
Power Cord/AC Adapter Wood Screws (2)
Plate
Required when two or more MDW 9010 phones are installed:
Philips Head
Wood Screws (4)
Expansion Cable 6-foot (1.8 m)
for multiple-carrier installation
Carrier Assembly 25-foot (7.6 m)
Power Cord and Standard AC Adapter
Carrier
1-4
Introduction
Installing the MDW 9010
2
Important Safety Instructions
This booklet contains instructions related to safety labels on the product:
WARNING
indicates the presence of a hazard that can cause severe or fatal
personal injury if the hazard is not avoided.
CAUTION indicates the presence of a hazard that will or can cause minor
personal injury or property damage if not avoided.
Always follow these basic safety precautions when installing this product to reduce risk of
injury from fire or electric shock.
Make sure the radio module, carrier, and battery charger are unplugged
before you install them.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product.
WARNING:
Risk of Electric Shock
Failure to properly ground this product will result in a risk of electrical shock,
which can cause serious personal injury. This product requires a 3-prong AC
power receptacle for safe operation. You should have your receptacle checked
by a qualified electrician before connecting this equipment.
WARNING:
The rechargeable battery pack contains nickel and cadmium. Do not burn or
puncture the battery pack. Like other batteries of this type, if it is burned or
punctured, it could release toxic material which could cause injury. Do not
dispose of it in household garbage. For information about recycling or proper
disposal, consult your local solid waste (garbage) collection or disposal organi-
zation.
Installing the MDW 9010
2-1
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