AT&T Definity Generic 3 User manual

AT&T

DEFINITY® Communications System

Generic 1 and Generic 3 and System 75

8434 Voice Terminal

Quick Reference Guide

AT&T 555-230-766

Comcode 107177016

Refer to the procedures on this card to use the

features on your 8434 voice terminal. The features

here are listed in alphabetical order. In the spaces

provided, write the feature access codes for your

system. For more information about any of these

features, see your system manager or refer to the

DEFINITY® Generic 1 and Generic 3 and System 75

8434 Voice Terminal User’s Guide, 555-230-765.

USING THE SOFTKEYS

You can display any of the softkey features by

pressing [ Menu ]. If the feature you want to use is not

on the bottom line of the screen, press [ Next →→ ] or

[ ←← Prev ] until you see the feature you wish to access.

To use the feature, press the softkey below the feature

abbreviation. When the feature is active, an arrow

appears above the feature name. (However, if the

feature requires you to dial a telephone number or

extension, such as Call Forwarding, you will

temporarily see the digits you are dialing, rather than

the arrow, above the feature name.)

ABBREVIATED DIALING (AD)

To program or reprogram an AD button

1Pick up handset.

NOTE: For speakerphone users, press a call

appearance button or press [ Speaker ].

2Press softkey below Prog (if shown on the display)

or Press [ Program ]

or Dial AD Program access code .

3Press AD button to be programmed.

Dial outside number, extension, or feature access

code you want to store (up to 24 digits).

NOTE: You may be able to use the softkeys to add

special functions such as Pause, Mark, Wait, or

Suppress into the telephone numbers programmed

on the AD button.

Press [ #].

Repeat Steps 3 through 5 to program additional

buttons.

Hang up.

To place an AD call

1Pick up handset or press [ Speaker ].

2Press selected AD button.

To program or reprogram an outside number,

extension, or feature access code into a

personal list

Pick up handset.

NOTE: For speakerphone users, press a call

appearance button or press [ Speaker ].

Press softkey below Prog (if shown on the display)

or Press [ Program ]

or Dial AD Program access code .

Dial Personal List number (1, 2, or 3).

Dial list item (1, 2, 3...).

Dial number you want to store (up to 24 digits).

NOTE: You may also be able to use the softkeys

to add special functions such as Pause, Mark,

Wait, or Suppress into the programmed telephone

numbers.

Press [ #].

Repeat Steps 4 through 6 to program additional

items on the same list.

Hang up.

To place a call using an AD list button or

access code

1Press [ Pers List ] or [ Grp List ] or [ Sys List ]

or Dial appropriate AD List access code:

●List 1

●List 2

●List 3

Note: An [ Enhcd List ] may also be available.

Dial desired list item (1, 2, 3...).

AUTOMATIC CALLBACK

To automatically place another call to an extension

that was busy, or did not answer

1During call attempt, press softkey below AutCB

(if shown on the display)

or Press [ AutoCallBk ].

Hang up.

●You hear a 3-burst priority ring when both you

and the called extension are idle.

3Pick up handset to be connected to call.

To cancel Automatic Callback

1While on-hook, press softkey below AutCB again

or Press [ AutoCallBk ] again.

BRIDGING/MANUAL EXCLUSION

To answer a bridged call

1Press [ xxxxx ] of bridged call and lift handset

or press [ Speaker ].

NOTE: If your terminal has Ringing Appearance

Preference, just lift the handset or press [ Speaker ].

To prevent other bridged terminals from entering a

call (on a per call basis)

1Press the softkey below Excl while active on a call

or Press [ Excl xxxxx ] while connected to the call.

NOTE: Pressing the softkey below Excl or

pressing [ Excl xxxxx ] again reactivates bridging.

CALL COVERAGE/CONSULT

To answer a call for a coworker for whom you are

a coverage point

1Press [ xxxxx ] of incoming call when ring begins or

green light flashes.

To talk privately with a coworker after answering a

redirected call

Press [ Transfer ].

●Call is put on hold.

Press the softkey below Cnslt (if shown on

the display)

or Press [ Consult ]

or Dial coworker’s extension.

Discuss call, if appropriate.

If coworker is not available, press the fluttering

[ xxxxx ] to reconnect to the call

or Press [ Transfer ] again to send call to coworker

or Press [ Conf ] to make it a 3-party call.

CALL FORWARDING ALL CALLS

To temporarily redirect all calls to an extension or

outside number

Press softkey below CFrwd (if shown on the

display)

or Press [ Call Fwd ]

or Dial Call Forward access code .

Dial extension or number where calls will be sent.

Hang up.

To cancel Call Forwarding

1While on-hook, press softkey below CFrwd again

or Press [ Call Fwd ] again

or Dial Call Forward cancel code .

CALL PARK

To park a call at your extension (for retrieval at any

extension)

NOTE: Press the softkey below CPark (if shown on

the display) or press [ Call Park ] and hang up; otherwise

do this:

1Press [ Transfer ].

2Dial Call Park access code .

3Press [ Transfer ] again.

4Hang up.

To retrieve a parked call from any extension.

1Dial Answer Back access code .

2Dial extension where call is parked.

CALL PICKUP

To answer a call placed to a member of your

pickup group

1Press softkey below CPkUp (if shown on the

display)

or Press [ Call Pickup ]

or Dial Call Pickup access code .

CONFERENCE

To add another party to a call (for a total of up to

six parties)

1Press [ Conf ].

2Dial number of new party and wait for answer.

3Press [ Conf ] again.

4Repeat Steps 1 through 3 for additional conference

connections.

To add a call you have put on hold to another call

to which you are connected to

Press [ Conf ].

●You are given a new call appearance.

Press call appearance button of call on hold

(first call).

Press [ Conf ] again.

To drop the last party added to a conference call

1Press [ Drop ].

DIRECTORY (display feature)

To search directory for a name

1Press the softkey below Dir (if shown on the

display)

or Press [ Directory ].

2Key in name with dial pad [last name, comma

(use *), first name or initial].

3Press [ Next Msg ] for next directory name you wish

to see.

EXIT/NORMAL (display feature)

When you are ready to leave Display or Softkey

Mode and return to Normal (call-handling) Mode

1Press [ Exit ].

HOLD

To put a call on hold

1Press [ Hold ].

To answer a new call while active on another

1Press [ Hold ].

2Press call appearance button of incoming call.

To return to held call

1Press call appearance button of held call.

LAST NUMBER DIALED

To automatically redial the last number you dialed

1Press softkey below Last (if shown on the display)

or Press [ LastDialed ]

or Dial Last Number Dialed access code .

LEAVE WORD CALLING (LWC)

To leave a message after dialing an extension

Press softkey below LWC (if shown on the display)

or Press [ LWC ] before hanging up.

To leave a message without ringing an extension

Press softkey below LWC (if shown on the display)

or Press [ LWC ]

or Dial Leave Word Calling access code .

Dial extension.

To cancel a Leave Word Calling message

1Press softkey below CnLWC (if shown on the

display)

or Press [ Cancel LWC ]

or Dial Leave Word Calling cancel code .

2Dial extension.

PRIORITY CALLING

To place a priority call (3-burst ring)

1Press the softkey below PCall

(if shown on the display)

or Press [ Priority ]

or Dial Priority Calling access code .

2Dial extension and wait for party to answer.

RESET SPEAKERPHONE

To adjust the speakerphone to the surrounding

room acoustics

1While on-hook, press [ Shift ] and then press

[ Speaker ].

●You hear a series of tones.

SELECT RING (and RINGER VOLUME)

To select a personalized ring

1Press [ Shift ] and then press [ Hold ].

●Current ring pattern plays, and pattern number

is displayed.

2To cycle through all eight ring patterns,

continue to press (and then release) [ Hold ]

(or press [ Next →→ ] or [ ←← Prev ] ).

3When you hear the desired ring pattern,

press [ Shift ] again.

To adjust ringer volume if necessary

(speaker is not active)

1To raise the volume, press the right half of the

Volume control button labeled [ ∧∧ ];

to lower the volume, press the left half of the

Volume control button labeled [ ∨∨ ].

SEND ALL CALLS

To send all calls (except priority calls) immediately

to coverage

1While on-hook, press softkey below SAC

(if shown on the display)

or Press [ Send Calls ]

or Dial Send All Calls access code .

To cancel Send All Calls

1While on-hook, press softkey below SAC again

or Press [ Send Calls ] again

or Dial Send All Calls cancel code .

SPEAKERPHONE

NOTE: To use this feature, your voice terminal must

be set for the Speakerphone (speak and listen)

feature.

To place or answer a call without lifting the

handset, or to use speakerphone with any feature

1Press [ Speaker ].

2Place or answer call, or access selected feature.

3Adjust speakerphone volume if necessary:

●To raise the volume, press the right half of the

Volume control button labeled [ ∧∧ ];

to lower the volume, press the left half of the

Volume control button labeled [ ∨∨ ].

To prevent the other party from hearing you

1Press [ Mute ].

●Red Mute light goes on.

2Press [ Mute ] again to resume talking to party.

●Red Mute light goes off.

To change from speakerphone to handset

1Pick up handset and talk.

To change from handset to speakerphone

1Press [ Speaker ].

2Hang up handset.

To end a speakerphone call

1Press [ Speaker ] again to hang up.

STORED NUMBER (display feature)

To see number stored on an AD button

1Press the softkey below View (if shown on the

display)

or Press [ Stored ].

2Press selected AD button.

TEST

To test the lights and the display on your voice

terminal

1Press and hold down [ Test ].

●Green Test light goes on.

●Button lights go on in four separate groups,

and display fills in all segments.

2To end test, release [ Test ].

TIME/DATE (display feature)

To see date and time

1Press softkey below TmDay (if shown

on the display)

or Press [ Time/Date ].

TIMER (display feature)

To see elapsed time

To start timer, press [ Menu ] and then the softkey

below Timer (if shown on the display)

or Press [ Timer ].

To stop timer, press [ Menu ] and the softkey

below Timer

or Press [ Timer ] again.

TRANSFER

To send present call to another extension or

outside number

Press [ Transfer ].

Dial number where call is to be transferred.

Press [ Transfer ] again.

Hang up.

AT&T

Prepared by

AT&T GBCS Product Documentation

Issue 1, May 1994 Printed in USA

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