Asante SmartBridge Use and care manual
SmartBridge Administrator Manual
Version 1.0
Asante Network.,
47436 Fremont Blvd.
Fremont, CA 94538
support@asante.com
http://www.asante.com
Contents
1. INSTALLATION...................................................................................................... 3
1.1. ACCESSING YOUR ASANTE WEB CONFERENCING APPLIANCE .......................... 3
2. CONFIGURING THE ASANTE WEB CONFERENCING APPLIANCE........ 5
2.1. CONFIGURE SERVER IP SETTINGS........................................................................ 7
2.2. SYSTEM SETTINGS ............................................................................................... 9
2.3. MANAGING YOUR SSL CERTIFICATE................................................................. 10
2.4. SCHEDULED MEETINGS AND ACTIVE MEETINGS................................................ 12
2.5. CUSTOMIZING THE MEETING START AND PROMOTION PAGES................................ 13
2.6. INTEGRATION..................................................................................................... 15
2.7. LICENSING ......................................................................................................... 17
3. CONFIGURING THE FIREWALL..................................................................... 18
3.1. BEHIND FIREWALL AND ACCESSIBLE BY USERS OUTSIDE FIREWALL................. 18
3.2. OUTSIDE THE FIREWALL .................................................................................... 19
3.3. BEHIND FIREWALL AND NOT ACCESSIBLE BY USERS OUTSIDE FIREWALL......... 21
4. MANAGE USERS .................................................................................................. 22
5. START MEETINGS............................................................................................... 23
6. REPORTING .......................................................................................................... 25
7. RESET APPLIANCE ............................................................................................. 26
SUPPORT CONTACT................................................................................................... 27
2
1. Installation
The Web conferencing server package includes:
SmartBridge-8, SmartBridge-16, appliance (or server)
Analog console cable
Ethernet crossover-cable
Power adaptor
1.1. Accessing your Asante Web Conferencing Appliance
There are two ways to access the SmartBridge-8, and SmartBridge-16 appliances: by using plug-and-
play or by using an Ethernet crossover-cable. In either way, an Internet browser needs to be used to
access and configure the server.
I. Plug-and-Play
This method requires that you have:
A DHCP server on your network
A computer with Microsoft Windows (98, 2000, XP or Vista)
It is important to follow the instructions below to start the server for initial setup:
1. Connect the server with an Ethernet cable (not the crossover-cable in the package) to
your network
2. Plug in the power cord to automatically power on the server
3. Wait for the ready light to turn green. This usually takes about 30 seconds.
Open a browser on your computer and type “http://myonlinemeeting”. The following page will be viewed.
Figure 1.1. Home Page
If the page does not display and you are familiar with your router, check the IP address your
router has assigned to the SmartBridge, which is named “myonlinemeeting”. Then input the
IP address in your browser and you can access the SmartBridge.
If the page does not display and you are not familiar with your router, go to the next initial
startup method as detailed below.
II Crossover-cable
The crossover-cable is used for the SmartBridge-8, and SmartBridge-16. Before you use the
crossover-cable method, configure your computer (in any operating system) with the following IP
setting:
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Next, do the following:
Disconnect your computer from any network including the wireless
Power on the SmartBridge-8, or SmartBridge-16, (as described above)
Wait for the ready light to turn green. This usually takes about 90 seconds
Connect the SmartBridge-8, or SmartBridge-16 to your computer using the included crossover-
cable or any Internet cable
Open a browser on your computer and type http://192.168.1.192. The home page
(Figure 1.1) should display.
Once you have accessed the meeting server, you are ready to configure the server. Do not
disconnect your computer from the meeting server before you complete the configuration
described in the next section. After the configuration, connect the SmartBridge-8, and SmartBridge-16, to
your network using a regular Ethernet cable (which is not included).
Note that after you change the system IP settings, the web page will hang. You will need to use
the new IP address to access the appliance.
4
2. Configuring the SmartBridge Appliance
After you accessing the appliance server home page (Figure 1.1), click the “Administrator Entry” link
and you will see the login page shown in Figure 2.1. Type
admin for the Email field
password for the Password field
To change the default administrator account, you use “Manage Users” (see Section 4) to change
the default email and password to your choice.
Figure 2.1 Login Page
After login, the System Management home page is displayed in Figure 2.2
Figure 2.2 Management Home frame
Fig 2.2
2.1. Configure Server IP Settings
Figure 2.3 Configure Server IP Settings
Note that if you chan
g
e the IP settin
g
s and submit the chan
g
es, your browser may han
g
because
the IP is changed. You should use the updated IP to access the appliance.
7
The following describes the fields in Figure 2.3.
Public IP Address
In order for users outside your LAN to host or join meetings, you have to assign a public
IP address. If you don’t have a fixed public IP address, you can go to
http://www.dyndns.com to set up a domain name and copy the domain information and
your DynDNS user account information to the meeting server configuration page. After
that, you can always access your SmartBridge by the domain name you set at
DynDNS.
Note that Asante offers the DynDNS client as a convenience to our customers. Asante is in
no way affiliated with DynDNS or responsible for their service. Any fees that you may
incur with DynDNS are between you and DynDNS and have nothing to do with Asante.
Authorized Public IP’s to Join Internal Meetings
If you have branch offices outside your LAN and you don’t have a VPN, use this setting
to allow employees from those branch offices to join an internal secured meeting hosted
in your LAN.
Current IP Settings
These are the IP addresses that the meeting server has currently.
Permanent IP Settings
The Permanent IP Settings refer to the desired IP settings you want your meeting server
to have. The permanent IP address can be the same as “Public IP Address” or different
from “Public IP Address“. If the permanent IP is a local IP address, it will be different
from the public IP address. In such a case, you will need to do port forwarding on your
firewall router to forward TCP traffic from the ports (80, 443 and 8889) at the public IP
address to the corresponding ports at the permanent IP address. See the next section for
details.
Carefully check that the DNS setting is correct. A wrong DNS setting will stop the
meeting server from connecting to the Asante Communications’ release servers for
automatic updates.
Note that after you change the permanent IP settings, the web page will hang because
the server IP address has been changed. You will need to use the new IP address to
access the appliance.
If you make a mistake in configuration, you need to reset the appliance. See Section 6 for
details.
8
Language
The language for the SmartBridge System Management UI can be changed to English,
Chinese (Simplified), Chinese (Traditional), Japanese or Spanish.
Time Zone and Time & Date
Set the correct time zone, time and date for the SmartBridge.
Enable auto update of system
The SmartBridge retrieves software updates automatically if this is enabled. . This is
done at 3 AM for the time set on the appliance.
Access this server only via SSL
By default, screen images during a meeting are transmitted with proprietary
encryption for efficiency. However, you can use SSL for encryption by enabling the
Access this server only via SSL option. See the section Manage Your SSL
Certificate about how to upload your own SSL Certificate.
Update System Now
This feature retrieves updated SmartBridge software from the Asante web site.
9
2.2. System Settings
In the left frame of the System Management page, under Configuration click the System
link. Figure 2.4 is displayed.
Figure 2.4 System Settings
The following describes the fields in Figure 2.4.
Settin
g
s
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2
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