Arris RUCKUS SmartZone 100 User manual

Ruckus SmartZone 100

Quick Setup Guide

This Quick Setup Guide provides basic instructions for setting up

the Ruckus SmartZone 100 (SZ100) on the network. For

information on advanced conguration and management

options, see the SmartZone 100 Getting Started Guide and

SmartZone 100 Administrator Guide, which are available for

download from the Ruckus Support website:

https://support.ruckuswireless.com/documents

This Guide in Other Languages

请从以下网站获得该指南的简体中文版 https://

support.ruckuswireless.com.

Vous trouverez la version française de ce guide à l'adresse

suivante https://support.ruckuswireless.com.

このガイドの日本語版は https://support.ruckuswireless.com でご

覧ください。

이 가이드의 한국어 버전은 웹 사이트 (https://

support.ruckuswireless.com) 에서 확인하시기 바랍니다.

Veja a versão em português (Brasil) deste guia em https://

support.ruckuswireless.com.

Puede ver la versión en español (América Latina) de esta guía en

https://support.ruckuswireless.com.

Licensing Information

The SZ100 comes pre-shipped with 1000 temporary AP Capacity

Licenses, which are valid for a period of 90 days from when the

SZ100 is congured via the initial setup conguration. For

operation beyond 90 days, you MUST buy permanent AP

Capacity licenses. The purchased Licenses MUST be activated for

them to become valid.

The management of the AP Capacity Licenses and the ability to

activate the permanent License will be through the Ruckus

Support Portal (https://support.ruckuswireless.com). An email

will be sent to the User that is identied on the Purchase Order

and full instructions as to how to activate the Licenses is included

in the email. As a guide, full instructions can be found at https://

support.ruckuswireless.com/activate.

Using the LiMAN (license management) portal on the Ruckus

Support website, you can assign licenses to or from a SZ100 or

move them to another SZ100 (see a summary of LiMAN features

in Table 1). To physically manage the distribution of licenses from

the Support website to the actual SZ100, do one of the following:

•Connect the SZ100 directly to the Internet.

•Deploy a Ruckus Local License Server (LLS) within your

network. The LLS must be able to communicate with your

SZ100 and it must be connected to the Internet.

–LLS should rst synchronize with the license server in the

cloud to get the required license (as per the SZ100 serial

number)

–Remove licenses from one SZ100 to add to another

NOTE: NOTE: In the event that the SZ100 is not connected to

the Internet and you have not deployed an LLS, you can

download the actual licenses from the Support Portal and

manually upload to the specic SZ100.

For step-by-step instructions on how to activate the SZ100’s

licenses, see Step 5: Activate the SZ100’s Licenses on page 2.

NOTE: The default temporary switch licenses is 100 per node,

and 90 days for the temporary switch license period.

TABLE 1 LiMAN features and how to activate them on the SZ100

LiMAN Features SZ100 Online

(Connected to

the Internet)

SZ100 Oine

(Disconnected

from the

Internet)

•Register SZ100

controllers,

licenses,

support

entitlement

•Add capacity

licenses to

SZ100

controllers

•Remove

licenses from

one SZ100 and

add to another

No action

required. The

SZ100 syncs with

LiMAN

automatically

within 24 hours

and applies the

appropriate

licenses.

Three steps

required:

1. Download the

license le

from LiMAN.

2. Log on to the

SZ100, and

then upload

the license

le from

LiMAN.

3. Download the

license

response le

from the

SZ100, and

then upload it

to LiMAN.

Before You Begin

Before deploying Ruckus Networks products, please check for

the latest software and the release documentation.

•Release Notes and other user documentation are available at

http://support.ruckuswireless.com/documents.

•Software upgrades are available at http://

support.ruckuswireless.com/software.

•Software license and limited warranty information are

available at http://support.ruckuswireless.com/warranty.

Package Contents

•One SmartZone 100 appliance with one AC/DC power supply

unit and power cord

•One console cable

•One rack mount kit

•Service Level Agreement/Limited Warranty Statement sheet

•Regulatory Statement sheet

•This Quick Setup Guide

What You Will Need

•An administrative computer (admin PC) with a connection to

the local area network

•A web browser, such as Internet Explorer, Mozilla Firefox,

Google Chrome or Apple Safari

•The IP address, netmask, gateway and DNS server addresses

assigned to the SZ100 —if it has a static network address

(recommended)

Step 1: Connect the SZ100 to the Network

1. Connect the SZ100 to a convenient power source, and then

press the power switch on the rear panel. The Alarm LED

shows a ashing red light as the SZ100 starts up. When the

SZ100 has started up successfully, the Alarm LED turns to a

solid green light.

2. Obtain an Ethernet cable. Connect one end of the Ethernet

cable to one of the LAN ports (port 1 or 2 recommended) on

the SZ100, and then connect the other end to your network’s

switch or router. DHCP server should be available in the

connected LAN environment for SZ100 to get the IP address.

NOTE: The SZ100 is a Universal Plug and Play (UPnP)

device. Once you connect it to the network, it will

automatically congure itself, obtain an IP address, and

make its presence known to other devices on the network.

3. Go to the admin PC and verify that the SZ100 is now

discoverable on the network. On Windows 7 and Windows 8,

go to Control Panel > Network and Internet > View

network computers and devices, and then locate the

Network Infrastructure section. The SZ100 should appear

there. In such scenarios, SZ100 and a system (laptop or a PC)

should have cross-over connection and the system should

have an IP address in the same subnet as SZ100. Congure

SZ100 MGMT and CONTROL interface and add it to the new

LAN connection. Use the new IP address to access SZ100.

NOTE: If you prefer not to use UPnP, you can type the IP

address of the SZ100 into a web browser instead. In case

there is no DHCP server on the network, the default IP

address and URL of the SZ100 is https://192.168.2.2:8443

with a network mask of 255.255.255.0. Otherwise, an IP

address is assigned automatically from your existing

DHCP service.

Published October 2019, Part Number 800-72271-001 Rev E

FIGURE 1 The SZ100 appears in the Network

Infrastructure section

4. Double-click the SZ100 that appears in the Network

Infrastructure section to start the SZ100’s Setup Wizard.

A web browser loads and the SZ100’s Setup Wizard appears,

displaying the Port Conguration screen.

FIGURE 2 The Port Conguration screen of the Setup

Wizard

Step 2: Complete the Setup Wizard

1. When the Setup Wizard appears, complete the following

screens:

• Port Conguration: If you want to combine the

management, AP control, and AP tunnel trac on a single

interface (recommended for simple setup), click One Port

Group. If you want to separate the management and AP

control trac from the AP tunnel trac, click Two Port

Group.

NOTE: If you clicked Two Port Group, verify that the

admin PC is connected to either port 1 or port 2 of the

SZ100.

• IP Setting: Congure the IP address settings of the SZ100

interface or interfaces either by assigning addresses

automatically (if a DHCP server exists on the network) or

manually:

–If you clicked One Port Group on the previous screen,

congure the SZ100’s IP address settings on the IP

Setting screen.

–If you clicked Two Port Group, congure the IP address

of the management and AP control interface on the

Port 1 screen, and then congure the IP address of the

AP tunnel data interface on the Port 2 screen.

• Cluster Information: Select whether you want to create a

new cluster with this SZ100 or to join an existing cluster on

the network. If you want this SZ100 to join an existing

cluster, you must type the cluster IP address and admin

password in the boxes provided.

2. When the Conrmation screen appears, verify that all the

settings displayed on the screen are correct.

If you need to make a correction, click Back until the

appropriate setup screen appears, then make the changes.

3. If they are all correct, click Finish to apply the settings and

activate the SZ100 on the network.

A progress bar appears and displays the progress of applying

the settings, starting the SZ100 services, and activating the

SZ100 on the network.

When the process is complete, the progress bar shows the

message “100% Done.” The page also shows the IP address

through which you can access the SmartZone web interface

to manage the appliance.

NOTE: Take note of this IP address. You will need this later

to log on to the SZ100’s web interface.

FIGURE 3 Take note of the IP address of the web

interface

Step 3: Connect the SZ100 to the Network

1. Connect Port 1 to the router or switch.

2. Connect Port 2 to another router or switch to which other

SmartZone appliances (if present) are connected.

NOTE: Depending on your network setup, you may also

connect Port 2 to the same router or switch to which Port

1 is connected.

Step 4: Connect the APs to the Network

1. Distribute the APs around your worksite.

2. Record each AP’s Ethernet MAC address (printed on the

bottom of every AP), and note each device’s exact worksite

location.

3. Connect the APs to a local power source.

4. Using an Ethernet cable, connect the APs to the switch or

router on the same network as the SZ100.

NOTE: Some APs are PoE-capable. If connected to a Power

over Ethernet switch, the APs can draw power through the

Ethernet cables.

When the APs are powered on, they will automatically

discover the SZ100 on the network.

NOTE: If an AP is already running a SZ image then auto-

discovery on same LAN/IP subnet will not work. It only

works if the AP is running a SZ/universal LWAPP based

image.

FIGURE 4 Connecting the admin PC, SZ100, and APs to

the network

Step 5: Activate the SZ100’s Licenses

After you set up the SZ100 and verify that wireless clients are

able to associate with managed APs successfully, you need to

activate and assign the AP and Tunnel Licenses using the LiMAN

(license management) portal on the Ruckus Networks Support

site.

Before You Begin

You must have a Ruckus Support portal account (including user

name and password). You can use this account to access general

Support site content including software upgrades, knowledge

base articles and technical documents.

If you do not have a Support portal account, you will be required

to register one before continuing with your product and license

activation.

Every capacity and support license that you have purchased will

have its own unique activation code and each must be activated

for the license to become valid. You will receive the activation

code in a separate Support Purchase Acknowledgment (SPA)

email for each license/support license.

Depending on the product, you may receive up to three (3)

dierent SPA emails for all of your licenses. The rst three

characters of the activation code indicate the license type to

which the code is applicable.

• LIC: AP Capacity License

• LIC: AP Tunnel License

• SUP: Support License

Published October 2019, Part Number 800-72271-001 Rev E

Activating a SZ100’s License/Support License

1. Open the SPA email that you received from Ruckus

Networks.

FIGURE 5 The SPA email from Ruckus

2. Log on to https://support.ruckuswireless.com.

FIGURE 6 Ruckus Support portal logon page

3. Have the serial number of your SZ100 device ready.

4. Click the link in the SPA email.

5. Follow the onscreen instructions to activate the licenses

purchased. When required, you will be prompted for your

SZ100 serial number.

6. It is important that you repeat steps #1 to #5 above for all

licenses that you have purchased as this will simplify the

“+License” workow in Step 7 below.

7. After you nish activating all of your licenses, you need to

assign them to your LiMAN account. Click the LiMAN button,

which appears after a license has been successfully activated

(see Figure 7).

•If your device is listed, click its serial number and proceed

to Step 8.

•If your device is NOT listed, click the Register Smart

Device button (see Figure 8), enter your device's serial

number, and then click the Register Smart Device button

(see Figure 9).

FIGURE 7 Click the LiMAN button

FIGURE 8 Click the serial number of your device or click

FIGURE 9 Enter your device’s serial number and click

8. Click the + License button (see Figure 10), enter the number

of licenses to add in Qty to Add, and then click the Add

License button (see Figure 11). Repeat for all licenses.

FIGURE 10 Click + License

FIGURE 11 Enter the number of licenses to add in Qty to

Add and click Add License

You have completed activating a SZ100’s licenses.

Step 6: Sync the SZ100 with LiMAN

After you have activated the SZ100’s licenses on the Ruckus

Networks Support Portal, the SZ100 must be synced with the

Smart License server. This will enable the User’s ability to assign

licenses to and back from a SZ100 or assign them to another

SZ100.

To physically manage the distribution of licenses from the

Support Portal to the actual SZ100, do one of the following:

•Connect the SZ100 directly to the Internet. On the SmartZone

web interface, go to the Administration > License Servers

tab, and then click the Sync Now button to sync the SZ100

with the SmartLicense server.

Published October 2019, Part Number 800-72271-001 Rev E

FIGURE 12 Sync the SZ100 with the SmartLicense server

•Deploy a Ruckus Local License Server (LLS) within your

network. The LLS must be able to communicate with your

SZ100 and it must be connected to the Internet. Contact

Ruckus Wireless Support for information on how to setup an

LLS.

View the synced license details by navigating the controller's

web interface to Administration > License page > Installed

Licenses.

FIGURE 13 Installed Licenses

•In the event that the SZ100 is disconnected from the Internet

and you have not deployed an LLS, you can download the

actual licenses from the Support Portal and manually upload

them to the specic SZ100. See Syncing Licenses on an Oine

SZ100 on page 4.

You have completed activating the capacity or support license for

the SZ100 device.

Syncing Licenses on an Oine SZ100

1. On the Add License page of LiMAN, click the SZ100’s serial

number. The View Device page appears (see Figure 14).

FIGURE 14 The View Device page

2. Click Download License File. The license le is saved to the

client.

3. On the SZ100 web interface, go to Administration >

License . In the Upload License section (see Figure 12 on

page 4), click the Browse button, and then select the license

le from your client to upload it to the SZ100

4. On the SZ100 web interface, go to Administration >

License. In the Download License section, click the

Download button to download the license le from the

SZ100 to your client.

5. Go back to the LiMAN portal on the Ruckus Networks

Support website, and then do the following:

a) Go to the View Device page (see Figure 14).

b) Click Upload License File.

c) Click the Choose File button (see Figure 15), and then

select the license le from your client.

d) Click Send to complete the oine License

synchronization.

You have completed activating licenses on an oine SZ100.

FIGURE 15 Click the Choose File button

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