ArkarTech V1 User manual



Distributed by ARKARTECH Direct

Website: http://www.arkartechmall.com

Email: [email protected] 



Product Introduction

Thank you for purchasing our products.

Please read this user manual carefully

to ensure you can use the product in a correct way.

Product Introduction 1

Pre-Introduction 1

How to Connect With PC or Laptop 2

How to Connect With PS4 3

How to Connect With Switch 4

Main Speciﬁcation 6

Packing List

After-Sales Service

How to Connect With Xbox 65 ~

Troubleshooting ( FAQ) ~

Pre-Introduction

1. Two plugs : 3.5mm plug is 2 in 1 for both Mic and earphone, while USB plug

is only for power supply to the LED lights. Glaring LED lights designed on the

ear-cups can highlight the game atmosphere. Ignore the USB interface or use

a mobile USB charger if this cable is not long enough for your device.

(The headset can be used without connecting the USB interface.)

2. Compatible with: PS4, Xbox One, PC, Laptop, Switch, Nintendo 3DS, PSP,

Tablet, iPad, Mac, smartphone or any other gaming equipment which support a

3.5mm plug. If you use the headset with mobile, Xbox and Switch, sorts of

equipment which do not have a USB jack, then you need to plug the USB plug

to any extra charger for providing power to the LED lights.

3. There is a small mute button attached to the volume control, which can be

released before using the microphone.

4. Generally, the cable end or microphone end is designed on the left-side, so

wear the cable end or microphone end on the left ear.

① 50mm High-quality Driver ② Ear pads ③ Adjustable Headband

④ LED Light ⑤ Microphone ⑥ Volume gear

⑦ Microphone Mute Button

⑨ USB connector（Only to give power for the LED lights）

⑧ 3.5mm plug(audio+mic)

How to Connect With PC / Laptop

USB

1) Connect the 1-to-2 splitter cable (included in package) with the 3.5m plug

for this headset to work on the PC/Laptop that has separate port for audio

output and mic input.;

2) Make sure insert the right jack (the pink for the microphone, while the green

for the earphone);

3) Make sure none of the microphone function are disabled or muted.

Please ﬁnd the “Speaker" icon in the computer taskbar, and double-click to

enter the volume control for settings. And enter the “Voice" for setting on the

“Control Panel"; Control Panel < Sound < Recording < right click and select

“Show Disabled Devices"< Microphone should appear in the box now < click

on Microphone and select “Enable";

4) Try disabling “Front mic" on recording devices. Update the Sound Card

Drivers. Adjust or rotate the 3.5mm interface until both sides of the

headphones have smooth sound output;

Operation Steps :

(3.5mm plug + 1-to-2 splitter cable)

Operation Steps :

1. Firstly, directly plug the 3.5mm headphone jack into the PS4 game console.

2. Secondly, follow the setting steps below: PS4 host settings → external device

setting → audio setting → output to headphones → select all audio.

* Select “Audio Device" in “External Devices" on the setting screen to open

the setting. The “input device" at the top is the microphone setting, and the

“output device" is the headset setting.

3. Next, adjust the sound output from the earphones. The sound output of the

earphones can be adjusted through “Volume Adjustment".

USB plug is only for LED light

How to Connect With PS4

Note：

There is a small mute button attached to

the volume control, which can be released

before using the microphone.

Any USB charger

1. Please directly connect the 3.5mm plug of the headset to the 3.5mm jack of

the Switch game console.

2. The setting method of Switch is as follows:

In the upper right corner of the homepage, go from the setting (gear shape)

to the setting page, and then swipe the screen down to open and close the

chat. After conﬁrming that the voice chat function is turned on, check

whether the voice chat volume is too low or not. Please temporarily set it

to 1.00.

Operation Steps :

Note：

There is a small mute button attached to

the volume control, which can be released

before using the microphone.

USB

USB plug is only for LED light

Any USB charger

How to Connect With Switch How to Connect With Xbox

Note：

There is a small mute button attached to

the volume control, which can be released

before using the microphone.

Any USB charger

USB plug is only for LED light

Operation Steps :

1. USB plug only for the power supply for LED light；

2. Connect the 3.5mm plug to the Xbox device directly. To increase/decrease

the volume, turn the volume adjustment knob. To mute/unmute the

microphone, slide the microphone mute switch up or down；

3. If you want to connect to the old version Xbox One, you need a Microsoft

adapter (not included, you need to buy it separately)；

4. Adjust or rotate the 3.5mm interface until both sides of the headphones have

smooth sound output；

5. Ignore the USB interface or use a mobile charger if this cable is not long

enough for your device. (The headset can be used without connecting the

USB interface.)

Information for Xbox One User

Controller has a headset port:

Headset Adapter Not Required

Controller has no headset port:

Microsoft Stereo Headset

Adapter Required

Works straightly

out of the box

Requires

Microsoft Adapter

(not included)

Packing List

1) Gaming Headset ×1

2) 1-to-2 Splitter Cable ×1

3) User Manual ×1

Main Speciﬁcation

Driver 50 mm

Impedance

2.2 KΩ

Directivity

Cable Length

Sensitivity 102+/-3db Mic Sensitivity -42 +/-3db

25Ω ± 15%

Omnidirectional

2.1M+/-5%

Microphone

impedance

Frequency

response 20Hz ー 20KHz

Microphone size

DC5V ± 5%

Working current

Headset Plug USB plug for LED power

3.5mm 4 Pin plug

Φ6 * 5.0mm

≤200mA

LED drive voltage

Troubleshooting ( FAQ)

If you encounter any problem when using this product, please

conﬁrm whether it belongs to the following situations

A：1. Make sure the mic mute button has been turned oﬀ.

2. Make sure your PS4 setting are conﬁgured correctly. If your Microphone

was detected on the Adjust Microphone Level screen, then the headset and

Mic are working with the PS4 properly.

If other players still cannot hear you, check your network connection or

in-game chat setting.

Q: Mic Not Working on PS4

3. Review your PS4 setting to make sure they are conﬁgured as following:

(1) Go to “Settings" > “Devices " > “Audio Devices"

(2) Set “Input & Output Device to Headset "Connected to Controller

(3) Set “Output to Headphones" to “All Audio"

(4) Set “Volume Control" (Headphones) level to maximum

(5) Select “Adjust Microphone" Level and follow the on-screen instructions to

calibrate your Microphone

4. Plug the headset into a mobile phone and try making a call. If someone is

able to hear you in the call, then the headset and microphone are working

properly.

2) For more information, please search for the following headings on Google/

yahoo: [Cannot use the microphone when playing Fornite on swtich]

A：1) First, follow the steps ①-② in “How to Connect With Switch" above to

set up.

If the voice chat is still not possible, please press and hold the “power button"

at the top of the switch for 3 seconds. When the power menu is displayed,

select “Power Options". Then select “Restart".

Q: Mic Not Working on Switch

1) Make sure that the headset is plugged securely into the headphone jack;

There should be no loose connections. Adjust or rotate the 3.5mm interface

until both sides of the headphones have smooth sound output.

2) Turn the in-line volume gear up to increase the headset volume.

On PS4

1) You MUST use the 1-to-2 3.5mm plug splitter cable to ensure that each jack

is connected properly and securely plug in.

2) Disconnect the splitter cable, and then connect the headset to a device that

does not require a splitter cable to check if you can hear sound from both

sides.

If the Issue is resolved, with the splitter cable disconnected, the splitter

cable is the reason. You should buy a new 1-to-2 3.5mm plug splitter cable.

On PC

A: Please distinguish using on which device below, try to do the troubleshooting

accordingly；

Q: One Side of Headset Not Working

A：Is the microphone enhancement function set up when using on a computer?

The following steps will help to solve the problem

1. Open the control panel

2. Double-click the sound and audio setting

3. Click the “Recording" option

4. Click the “Volume" item

5. Adjust the microphone enhancement function.

Q: The Mic Sound Too Small on PC / Laptop

2) A proven solution: the speaker and microphone can be changed from steam

streaming microphone to realtek high deﬁnition audio. If it is not recognized,

we recommend uninstalling the driver from the computer and then reinstalling.

If there is still no sound, please do not hesitate to contact us.

A：1) Please reconﬁrm whether the interface of the headset is correctly connected

to the audio output and input interface of the computer. If the connection is

correct, but there is still no sound, please conﬁrm whether the audio device

is recognized in the audio setting.

Q: Mic Not Working on PC

A: Follow the below steps：

1. Please note that there are two connectors at the very end of the wire of the

headset, the 3.5mm plug is for Mic and headset and the USB plug for LED

light power only.

2. Make sure your device's USB port can work properly.

3. Plug the USB interface into your devices, and there should be no loose

connection to make sure you can use LED light properly.

4. The working voltage of the LED is the international standard 5V, please plug

it into the USB port of the PC, or USB charger, or USB battery, etc. to light up.

Please note that the USB interface voltage of PS4 and switch controller is less

than 5V, so the headset will not light up when connected to PS4 and Switch.

Q: LED Not Working?

Method 1 :

1. Reconnect the headset on the computer

2. Noise from headphones is usually caused by incorrect connection to the

computer. Especially when you hear continuous low-sounding noise, make sure

that the headset is properly connected to the computer.

In addition, the following conditions can also cause noises:

3. The plug is not fully inserted

4. Wrong plug

5. A part of the speaker cable is unplugged

* Please pay attention to the above points, unplug the cable connected to the

computer, and reconnect it.

A：If the headset makes noise when using on computer, try as below;

Q: Headphone Having Noise

Method 2 :

1. Clean the audio plug

As dust and dirt adhere to the audio plug, additional electrical signals may be

generated and noise may be heard. So please try to clean the audio connector

that the device is connected to.

2. In addition, when reconnecting, make sure that the cable is correctly inserted into

the interface.

Method 4 :

1.Lower the volume appropriately

2.Adjust the volume of the computer and headphones. If the volume is too high,

the sound will be distorted and broken. So please adjust the volume of the

computer and earphones.

Method 3 :

1.Use headphones away from home appliances

If the headset itself or the cable connected to the computer is near other

household appliances, the electrical signals generated by the household

appliances may aﬀect them.

2.To determine the inﬂuence of electrical signals in the surrounding environment,

turn oﬀ your home appliances and check whether the earphones are noisy. If the

cause of the noise comes from home appliances, it is recommended to keep the

earphones and cables away from other home appliances as far as possible.

A: It may caused by temporary failure or any other setting problem, please try the

following operation to ﬁnd out the proper reason;

1. Clean up the interface

Dirt or rust may lead to poor connection. The headphone jack may not work

properly. Try to rotate the jack, clean the interface and other operation to

improve the poor contact and then reconnect it. Check “Microphone Volume",

“Headphone Output" and “Volume Control" from the audio device page.

2. If the other party cannot hear the sound, or the sound is severely ripped, it is

likely that there is a problem with the “microphone volume". Increase or

decrease the volume of the microphone until the microphone input audio

remains at the “appropriate" value. If you cannot hear your own voice,

please check the “Volume Control". When the volume is too low, you may not

hear any sound. In some cases, please try to switch the "headphone output"

to set not only chat audio or listen to all audio.

3. Restart PS4 again, much error can be ﬁxed by restarting.

Q: When Voice Chatting Not Allowed

After-Sales Service

1. If you still can not solve your problem after the above operation guide, please

contact our after-sales team, We provide 6 Months Quality Warranty, We will

refund or resend a new one depending on the situation. Notes: If the product

defective caused by Man-made damage or else another non-original quality

issue, it is out of our warranty, thanks.

2. Product speciﬁcations are subject to change without further notice.

If disassemble the headset without authorization, we will not guarantee

the quality.

3. Attention

1) Do not accept on-site replacement / repair requests.

2) Except for some spare parts, we do not sell individual components.

3) The Y-shaped 1-to-2 3.5mm plug splitter cable is included as a free gift

and is not covered by the warranty.

4) We will have the right to update or modify this regulation at any time, and the

after-sales service is subject to the latest regulation. For updated information

about this regulation, please see the publisher's homepage of our company's

Amazon store.

4. Still other issues, please contact us by following steps：

Get help with order--->Other issues--->Write an email to us.

Oﬃcial email: [email protected]

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