Archos 9 pctablet Installation guide

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About ARCHOS 9 PCtablet

General

How do I activate the webcam?

It is activated by default and it

automatically turns on when using an

application that uses the webcam such

as Skype™.

How can I install my applications on the ARCHOS 9?

If you own software CDs or DVDs, check

their compatibility with Windows® 7

Starter Edition. Connect a USB CD or

DVD drive to ARCHOS 9 and follow the

on-screen instructions to install your

applications.

Are the ARCHOS accessories compatible with the ARCHOS 9? What are

the compatible accessories?

The ARCHOS 9 is a Netbook. So you

won’t be able to use the accessories

designed for the ARCHOS portable

video players. You can however

purchase the Port Replicator(to add

more connectors to your ARCHOS 9)or a

protective pouch from the ARCHOS web

site.

Can I connect USB devices to my ARCHOS 9 (external hard drive, USB

stick, etc)?

Yes, you can. Since the ARCHOS 9 is a

Netbook, it is compatible with most USB

devices for Windows®. Check the

compatibility of your USB device.

Where is the leg stand?

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The leg stand is located at the back of

the product, on the top right. This

adjustable-length leg stand will allow

your ARCHOS to stand by itself on a flat,

stable surface.

Do I need a stylus to use the touchscreen? Where is it?

To use the touchscreen, you can use

either your finger or the stylus that

came with your product. To store the

stylus, slide it into its dedicated slot, at

the back of the product, at the bottom

left. To select an item on the screen,

tap on it. To open it, tap twice on it

(rapidly). To drag an item or select an

area, simply slide your finger on the

screen.

Where can I get help using Windows® 7?

If you have questions related to the use

of Windows® 7, you can display the

Windows® Help by clicking on the

“Start” menu (at the bottom left of the

screen), then “Help and Support”.

Can I connect a mouse or keyboard (Bluetooth® or USB)?

Yes you can. Connect your USB device

to the USB port of the ARCHOS 9. For a

Bluetooth® mouse or keyboard, make

sure it is compatible with Windows® 7.

You will need to activate the

Bluetooth® connection by holding on

the “A” button and pressing on the top

mouse button (on the left side of the

device).

Since the device does not include a physical keyboard, how do I type

text?

To display/hide the ARCHOS virtual

keyboard, press the “Keyboard” button

(left side of the product, second button

from the top). Tap inside a text field to

select it, then type in your text using

the virtual keyboard. During the

Installation wizard (first time usage),

the virtual keyboard is not displayed.

Tap on the “Ease of access” icon

(bottom left of the screen), then select

“Type without the keyboard (On-Screen

Keyboard)” to bring up the Windows®

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keyboard.

How can I disable the Bluetooth® while I’m using the WIFI and vice-

versa (to save battery power)?

It is not possible. Holding on the “A”

button and pressing on the top mouse

button (on the left side of the device),

activates/deactivates the Bluetooth®

and WiFi connections simultaneously.

How can I get the best battery life for my ARCHOS 9? Is it best to keep it

connected to the charger as often as possible or should I allow it to

discharge naturally once it is completely charged?

The best way to keep the battery life is

to disconnect the charger once the

ARCHOS 9 is fully charged. Out of the

box, it is best to do at least three full

charge/discharge cycles (that is, do not

recharge the battery until it is

completely empty). Avoid using the

ARCHOS 9 as a desktop computer,

meaning, connected with the charger all

the time.

Can I connect a 3G or DVB-T USB stick to the ARCHOS?

Yes, it is possible, just like on a regular

PC. Make sure that it is compatible with

Windows® 7. For a 3G stick, check the

required parameters with your telecom

provider.

Can I upgrade the RAM memory of my ARCHOS?

No, the RAM is soldered in place.

Opening the product will void the

warranty.

Can I change the internal Hard Drive of my ARCHOS 9?

No, this will void the warranty.

However, it is possible to connect an

external hard drive to the USB port of

the ARCHOS.

How can I add more connectors (USB, Ethernet, VGA, etc) to the

ARCHOS 9?

The Port Replicator accessory, available

on the ARCHOS website, allows you to

add extra ports to your ARCHOS: an

Ethernet connector, 2 extra USB ports,

a VGA output, as well as microphone

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and headphone connectors (useful to

connect a headset). You will connect

this accessory to the connector located

on the bottom of the product.

Can I make a right-click (to get item properties or other options) on the

touch-screen without pressing the physical button on the left of the

screen?

Yes. The touch-screen will make a right-

click when you keep your finger held

down - without moving, on the icon or

item. You can set this touch-screen

function to be activated or deactivated

by running the screen control program

eGalaxTouch (on the desktop). Go to

Settings > Options > enable auto right

click and check or uncheck it.

There are some dead pixels (or pixels stuck) on my product. Can I get

my product replaced?

The pixel policy of the ARCHOS 9

PCtablet is as follows. ARCHOS will

replace your device free of charge if

any of the following are true:

a. More than one pixel is stuck on. An

“on” pixel is one that has 2 or 3

adjacent dots (R,G,B) which are always

on.

b. More than two pixels are dead. A

“dead” pixel is one that has 2 or 3

adjacent dots (R,G,B) which never

illuminate.

c. More than six isolated dots are either

stuck on or off. Reminder: a pixel is

composed of 3 dots (red, blue, green).

How can I increase/decrease the screen brightness?

To adjust the screen brightness, hold on

the 'Keyboard' button and press on the

mouse buttons (on the left side of the

device). You can also adjust the

brightness in the Windows® control

panel (Start Menu > Control Panel >

Appearance > Display > Adjust

brightness).

Included Software

When using the vTuner program, I can’t find my favorite radio station.

What can I do?

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Many broadcast FM radio stations also

broadcast over the Internet but some

do not. This may be your case.

I’m having problems using the included software, where can I get help?

See the application’s Help section (in

the top menu bar) or visit the website of

the software publisher.

Troubleshooting

There is a message "Missing operating system" when I start it up.

What’s wrong?

Verify that there is nothing connected

to the USB ports of the ARCHOS 9. It

may be trying to boot up from an

external hard drive or USB stick

connected to the product.

Windows® does not start properly or starts incorrectly. Can I reset the

computer to how it was when I first bought it?

Yes, you can. This recovery option

however is a last resort as this will

erase all the files you have saved on

your ARCHOS. ATTENTION: if you

recover your ARCHOS 9 to its original

state, Windows® will be reinstalled in

English. It is recommended that you use

the Security center tool (accessible

from the desktop) to create your own

restoration points, which will keep your

settings such as your user language. To

start a recovery procedure, make sure

your ARCHOS is connected to the power

cable and not running on battery power

alone. Start the ARCHOS 9, and press

the “keyboard” button

while the

Security center blue screen is

displayed. Follow the on-screen

instructions.

In the restoration and BIOS screens, the tactile function of the screen is

not available. What can I do?

In the restoration and BIOS screens, it is

normal that the touchscreen control is

not available. Use the trackpoint (right

side of the device) to move the on-

screen cursor or to move from one item

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to another. In the restoration screen,

use the top mouse button as the Enter

key, and the bottom mouse button as

the Escape key. In the BIOS screen, use

the “keyboard” button

as the Enter

key, and the “A” button as the Escape

key.

How can I access the BIOS configuration screen?

To access the BIOS, start the ARCHOS

9, and press the “A” button while the

ARCHOS logo is displayed. It is ok to

press this button a few times during the

start up as this screen appears for only

a short moment. Attention: BIOS

modifications can have irreversible

consequences for your product.

The ARCHOS 9 has problems connecting to the Internet.

First of all, verify that your modem or

router is on and functioning correctly.

Also check that there is a WiFi

connection (WiFi icon in the system

tray, in the bottom right corner of the

screen) or that the ARCHOS 9 detects a

WiFi signal. Make sure that the WiFi

module is turned on by holding on the

“A” button and pressing on the top

mouse button (on the left side of the

device). Also try to bring your ARCHOS

9 closer to the modem/router to make

sure that it is not a reception problem.

Verify that the key (WEP, WPA, WPA2,

etc.) you entered on the ARCHOS 9 is

the same as the one configured on your

WiFi modem/router. You can also try

connecting to the WiFi using a friend’s

laptop to see if it is your WiFi

modem/router or Windows® on the

ARCHOS 9 that is causing the problem.

For more details, check the

documentation that came with your

modem/router.

I tried to make a recovery point but the Security Center program said

that there is not enough disk space. What should I do?

To create a recovery point, you will first

need to delete the English language

recovery point (only if you are using

Windows® in a non-English language)

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that is already stored on the device,

then create a new recovery point.

To delete the English recovery point:

1)Make sure your ARCHOS is plugged

into the charger/adapter.

2)Restart your ARCHOS and during the

blue screen that shows the Security

Center, a message indicating to press

the keyboard button will appear. Press

the keyboard button on the left side of

the computer at this time. The Security

center program will start up.

3)Using the trackpoint and the mouse

buttons of the ARCHOS 9, select

'System Restoration' and then the 'Start

Rescue' button.

4)You will see the 'Full System Restore

Image' highlighted. Press on 'Delete'.

5)When finished, select 'Exit' to leave

the program and then select 'Restart' to

start up Windows®.

To create a new recovery point:

1)From the Windows® desktop, start

the program 'Security Center'.

2)Select 'System Backup and

Restoration' and then select 'System

Backup'.

3)Enter a descriptive name such as

"Steve's Backup" and then select 'Next'.

4) The system will then save a

restoration point and if ever you need

to restore Windows®, it will do so in the

same Language.

The device won’t start.

This may happen if your battery is

empty. Connect the supplied power

cord to the ARCHOS 9 Power connector

and to a wall outlet. Hold the Power

button for 3 seconds to start the device.

The Power status indicator, on the left

side of the device will turn on.

The device freezes while using an application.

Press the “A” button (the equivalent of

pressing “Ctrl+Alt+Del” on a regular

keyboard) and select “Start Task

Manager”. Under the “Applications” tab,

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select the application you are having

problems with, and click on “End Task”.

If this does not work, you can try to

force the ARCHOS 9 to shut down by

holding the Power button until the

system turns off.

How can I restore Windows® in a language other than English?

If you have not created a restoration

point in the non-English language, it is

not possible to restore Windows in that

other language.

My WiFi router/modem is on and working, but it does not show up in the

list of wireless networks. What’s wrong?

First make sure the WiFi is enabled on

your ARCHOS 9. It could be that the

WiFi modem/router is hiding its SSID

(the name of the modem/router). This is

done for security purposes sometimes.

You can change this on the WiFi

modem/router (see its instructions) so

that it broadcasts its SSID (and then

you’ll see it in the list on your ARCHOS

9).

Every time I turn on the ARCHOS, the WiFi/Bluetooth® connection is off.

Why?

This is normal. To save energy, the

ARCHOS always starts up with the

WiFi/Bluetooth® set to off. You must

activate it manually by holding on the

“A” button and pressing on the top

mouse button (on the left side of the

device).

How can I install a printer on the ARCHOS 9?

When you purchase a printer, it usually

comes with an installation CD. The

installation software for your printer is

also downloadable from the web site of

the printer manufacturer. Alternatively,

you can purchase a standard external

USB CD-ROM reader which you can then

plug into the ARCHOS and install the

printer software from the CD.

Why does my hard drive show less than 60GB when I look at its

properties?

Part of the space on the hard drive is

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used for the hidden restoration

partition. That is, in the case that you

need to restore your ARCHOS

completely to its original factory state,

the ARCHOS will use this hidden

partition (which cannot be used

otherwise) to restore your device.

During the Installation wizard, the virtual keyboard is not displayed.

How do I type text?

During the Installation wizard, tap on

the “Ease of access” icon

(bottom left

of the screen), then select “Type

without the keyboard (On-Screen

Keyboard)” to bring up the Windows®

keyboard.

The device won’t shutdown.

If the ARCHOS cannot be shutdown via

the Start menu > Shutdown item, you

can force the device to shut down by

holding the Power button until the

system turns off.

Why is the restoration for Windows® only in English?

Some of the first models of the ARCHOS

9 have only an English Windows®

recovery. Later versions do not have a

recovery partition because including

recoveries for all languages would take

up the space of the entire hard drive of

the device.

I can’t change the wallpaper (background image) of my ARCHOS 9.

Why?

Windows® 7 Starter Edition does not

allow it.

When I tap twice rapidly on an icon, it doesn't always open the item.

What's wrong?

Open up the « eGalaxTouch » program

(from the desktop), select the “Setting”

tab, and increase the “Double Click

Area” parameter.

When I first started up the product, I selected the wrong language. How

can I change it?

As soon as you select your language

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during the installation wizard, it’s no

longer possible to change it back. The

restoration system allows you to

reinstall Windows® 7 Starter Edition

only in English.

The cursor on the screen doesn't align with my finger. What's wrong?

Open up the « eGalaxTouch » program

(from the desktop), select the “Tools”

tab, and recalibrate your screen.

Several calibration options are

available.

Some HD videos cannot play or stutter. What’s wrong?

In terms of HD video playback, the

ARCHOS 9 is compatible with the H264

HP (high profile) 1080p HD video

format. For optimal video playback, only

use the video players and the

Windows® 7 codecs that came with

your device. The video codecs included

by default with Windows® 7 allow one

to play most of the current video

formats.

It is difficult to slide the scroll bar on the right edge of the screen. What

can be done?

Open up the « eGalaxTouch » program

(from the desktop), select the “Edge

compensation” tab, and adjust the right

edge of the touch screen (“Right”

parameter) to give a wider area of

sensitivity. Adjust it to 120% or so. It is

also possible to adjust the sensitivity

area of the other screen edges.

Unique solution ID: #1275

Author: Admin FAQ

Last update: 2015-05-05 15:58

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