Angel Watch R Series User manual
SERIES R
USER GUIDE
22.04.AWR.NA
Angel Watch
FREE SIM CARD NOW INCLUDED!
SIM CARD PACKED SEPARATELY (USA ONLY). DON'T THROW IT OUT!
Angel Watch™ provides a secure, easy,
distraction-free way to monitor and connect
with your kids, and other vulnerable loved ones,
from anywhere through using cellular networks.
For US customers, your included Red Pocket
GSMT SIM card connects your Angel Watch™
using T-Mobile's powerful nationwide network.
Stay connected with contract-free, month-to-
month service for only $10; with no risk of
overage charges and free international calling!*
Please read this manual carefully to setup your
watch correctly and really get the most out of it.
HD Camera
Water-
Resistant SIM
Card Slot
Rear Magnetic USB Charging Dock &
Vital Sign Sensors
WELCOME TO ANGEL WATCH™
Flashlight
Power On &
SOS Button
Speaker
Angel Watch
Back Button
Microphone
Angel Watch
*USA Only. Red Pocket Mobile is a US wireless communications services provider.
Monthly cost correct at the time of printing. Pricing subject to change. Intl calls 80+ Included countries
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WiFi + 4G Cellular Internet Connectivity
GPS, WiFi and LBS geo-positioning
Current & Historic GPS Tracking & Geo-Fencing
Reliable Cellular SOS Emergency Calling
Control & Monitor from your Angel Watch app
Secure Parent-Controlled Phone Book
No Internet, Games or Social Media
Two-way Cellular + Video Calls
Pedometer, Calorie Consumption, Distance
Covered & Sleep Quality Monitoring
Remotely capture Body Temp, BP & Heart Rate
HD Photo and Video Camera
Voice and Picture Messaging
Discreet Remote Listening (Sound Guardian)
Gamify Good Behavior with Heart Rewards
Do-Not-Disturb & Class Schedule
Fall Alert with Emergency Calling
Medication Reminder**
Lost Watch Finder
Multiple Alarm Clocks & Do Not Disturb
16 Languages
Worldwide GSM Network Compatibility
Watch Low Battery Alerts sent to your App
ANGEL WATCH™ KEY FEATURES
*Angel Watch™ is not a medical device. Consult your physician for medical monitoring.
** Series R Assist Only 2
Activate the GSMT SIM card included in your
package at angelwatchco.com/activate
Unscrew watch's SIM cover. Insert the activated
SIM (chip facing up, cut corner edge going in first)
into the slot. Press SIM in deeply using SIM tool to
click it into place. Screw cover back on with
rubber seal (ridge down)
Restart Angel Watch™. Go to SETTINGS-REBOOT.
After start up, wait for 1 minute. Swipe down on
the watch face to confirm you have 4G with min.
two bars of service. If no service is available, see
p.6 or reboot outdoors and try again.
Download the free Angel Watch™ app. Allow all
permissions. Password must be 8-12 characters
(use at least one capital letter and no symbols).
Select area NORTH AMERICA prior to registration.
Pair yourwatch with the Angel Watch™ App.
On the watch, open the 'QR Code' app, then press
'RegCode'. On the app tap to scan watch code.
Set a nickname for the wearer (no punctuation)
and your relationship in "I am", e.g. I am Mom.
ACTIVATED SIM REQUIRED FOR WATCH & APP PAIRING
Always reboot your watch after inserting SIM
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QUICK START GUIDE
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Angel Watch™ requires independent cellular
service to operate outside of WiFi and maintain
connection to the Angel Watch™ App.
With Angel Watch™ being its own cellular device,
there's never any need for you to change
whichever network you're personally on.
For US customers, we include a SIM card from our
partner Red Pocket Mobile (GSMT) offering
affordable, pre-paid, plug & play service through
T-Mobile's Extended Range 4G LTE network.
There's no commitment, no contracts, and you'll
never get overage charges. You’ll even get free
calling to 80+ countries; all for just $10/month!*
Activate your SIM at angelwatchco.com/activate
For international customers, select any standard
phone 4G network with at least 1GB of data, SMS,
Voice Minutes and Caller ID. Ensure you use your
network's correct Android APN (data) settings.
USING OTHER US NETWORKS
AT&T and CDMA carriers like Verizon, US Cellular
and Cingular are not supported.
You may use other operators using the T-Mobile
network but we strongly suggest only using the
included SIM card for an optimal experience.
Visit our online SUPPORT portal to learn more.
Your Angel Watch™ App account area must always be
set to NORTH AMERICA to maintain communication.
MORE ABOUT CELLULAR NETWORKS
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*The exclusive Angel Watch™ $10 plan is only available with SIM cards provided by us.
This plan may not be available with SIM's ordered from Red Pocket or elsewhere.
1. Charge your Angel Watch™ fully using the
magnetic USB charging cable, face down to
avoid accidental disconnection of the magnets.
It may take up to 15 minutes to display a
charging icon on the watch. While charging,
your Angel Watch™ will be unresponsive.
2. Activate your included GSMT SIM by visiting:
angelwatchco.com/activate
(or visit your non-US network's activation page)
3. Turn off Angel Watch™ (Settings-Shutdown)
4. Unscrew the watch's water resistant SIM
cover and insert your activated SIM card with
the chip face up (with the watch facing up) and
the cut corner edge going into the SIM slot first.
5. Use the small SIM tool provided to push the
SIM card in deeply until it clicks into place.
6. Replace the SIM cover. Make sure to include
the waterproof rubber seal ridge side down.
Screw the cover back on so it's on tightly.
5. Power on your Angel Watch™ by pressing the
SOS/Power-On button or go to Settings-Reboot.
THE MORE DETAILED
SETUP GUIDE
5
REGISTERING & INSTALLING YOUR SIM
6. The watch will register onto the network
after roughly 1 minute. Swipe down on the
watch face (from the very top of the display)
to pull down the status indicator bar. You
should see signal bars with either 4G, H+ or LTE.
If you do not see 4G, and instead there is a;
Symbol with an exclamation [!]mark, the SIM
is not readable or inserted correctly. Push the
SIM in to un-click it and remove. Wipe clean,
and re-insert with the chip facing up and the
cut corner going in first. Push it in with the SIM
tool until it clicks back into place. Screw cover
back on and reboot (Settings-Reboot).
Sideways triangle in the indicator bar, means
‘no service’. Please wait a few minutes for the
watch to obtain the network’s signal. If the
triangle still remains, the watch is either out of
network coverage or your SIM was not
activated correctly. Step outside and reboot. If
that fails, check the SIM in another phone (with
WiFi disabled). Contact your network provider if
you are also unable to use it in the phone.
If you are having difficulties locating or
communicating with the watch in general,
delete your App account. Re-register a new
account with your area set to NORTH AMERICA,
regardless of your actual location or network.
Ensure you are using the correct APN settings
on the watch (Settings-Network Settings-APN).
For Red Pocket GSMT, this is fast.t-mobile.com.
If issues persist, reset Angel Watch™. Using the
watch's dial pad, enter *#174714#* and press the
green call button to reset. Wait up to 5 minutes
for your new alphanumeric QR RegCode.
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MORE OF A VISUAL LEARNER?
Scan the QR Code on the START HERE card
or head on over to our YouTube channel and
watch our Video Tutorial
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SIM MUST BE ACTIVATED PRIOR TO WATCH PAIRING
PAIR YOUR ANGEL WATCH™ WITH THE APP
1. Download the Angel Watch app from your
app store or point your camera at this QR code
to download. Allow all permissions & tracking.
2. Register your new account ensuring that:
i. Your email address is valid. It's needed for
password recovery and never shared.
ii. Your password is between 8-12 characters,
without symbols, and min. one capital letter.
iii. Your ‘Area’ is set to NORTH AMERICA
3. To the right of the 'Scan QR Code' line, tap
the icon to open the scanner.
4. On the watch, go to the 'QR Code' app, tap
the 'RegCode' and scan using the app.
5. Set a nickname for the wearer without using
apostrophes or symbols and update your
relationship, e.g. I am Mom.
Having issues registering? Please see page 21.
For security, any change of SIM will factory
restore the watch requiring re-registration.
If your app region (Area) is incorrect click
'Login' with the incorrect region, go to 'ME', then
'Delete Account' and re-register a new account
in the correct area: North America. You may
use your original email address again.
All Family Members must use the same area.
This is required for the initial pairing permission
notification for the admin. Delete watch from
the app Device List and re-add if needed.
If you are unable to locate the watch on the
map after pressing the green pin, check you
are using your network's correct APN setting.
For Red Pocket GSMT, your selected APN
should be fast.t-mobile.com. Go to Settings-
Mobile Networks-APN to confirm or update.
Reboot outside where GPS satellites can acquire
the watch's position without obstruction.
For other networks, search online for your
provider's Android APN setting. Go to Settings-
Mobile Networks-APN and update.
The watch's location on the map may show that
it is far away from its actual location. It can
take a little time for the map to fully download.
Allow 24hrs for the network to improve and
consider the accuracy based on source:
GPS is very accurate (5m-50m) and requires
a clear view of the sky to acquire satellites.
WiFi is moderately accurate (50m-500m)
and uses your internet's IP address location.
LBS is the least accurate (50m-500m) and
estimates its proximity to the nearest tower
when no other location sources are available.
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CLOCK FACES
Press and hold down to swipe through various
clock faces*. Tap to select your preference.
PHONE
Use the dial pad to freely dial any number.
This can be disabled using the Angel Watch™
app by selecting ‘Function Restrictions’ and
turning off ‘Enable Dialpad’.
CONTACT
To add, edit or delete contacts, use the Phone
Book on the Angel Watch™ app. Tap the green
camera icon to add a picture. Enter contacts in
+15551231234 format. Service and coverage is
required for contacts to transfer to the watch.
CHAT
This is the messaging app between the Angel
Watch™ app (using 'Chat') and the watch's Chat
app. The watch can send shared group voice &
picture messages with Family Members.
While Chat messages are shared within the
Family Member group, other messaging apps in
the watch's App Store offer direct messaging
(p.12).
SMS
If enabled by the parent, SMS can be used to
send text messages to any approved contact.
To enable or disable SMS capabilities, go to
'SMS Messages' on the Angel Watch™ app.
GET TO KNOW
YOUR WATCH’S APPS
9 *Series R Only. Series R Assist has a single face with dynamic, interactive functions.
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3
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