Angel Watch R Series User manual
SERIES R
USER GUIDE
21.5.AWCR
Angel Watch
FREE SIM CARD NOW INCLUDED!
SIM CARD PACKED SEPARATELY. DON'T THROW IT OUT!
Angel Watch™ provides a secure, easy,
distraction-free way to monitor and connect
with your kids and other vulnerable loved ones
from anywhere over the cellular network.
Activate your included Red Pocket GSMA SIM
card today and connect your Angel Watch™ to
service though AT&T's powerful network. Stay
connected with contract-free month-to-month
service for only $10/month and enjoy no risk of
overage charges and free international calling!*
Please read this manual carefully to setup your
watch correctly and really get the most out of it.
HD Camera
Waterproof
SIM Card Slot
Rear Magnetic USB Charging Dock &
Vital Sign Sensors
WELCOME TO ANGEL WATCH™
Flashlight
Power On &
SOS Button
Speaker
Angel Watch
Back Button
Microphone
Angel Watch
*USA Only. Red Pocket Mobile is a US wireless communications services provider.
Monthly cost correct at the time of printing. Pricing subject to change. Intl calls 80+ Included countries
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WiFi + 4G Cellular Internet Connectivity
GPS, WiFi and LBS geo-positioning
Current & Historic GPS Tracking & Geo-Fencing
Reliable Cellular SOS Emergency Calling
Control & Monitor from your Angel Watch app
Two-way Cellular + Video Calls
Pedometer, Calorie Consumption, Distance
Covered & Sleep Quality Monitoring
Remotely capture Body Temperature, Blood
Pressure & Heart Rate*.
HD Photo and Video Camera
Voice and Picture Messaging
Discreet Remote Listening (Sound Guardian)
Heart Rewards to Gamify Good Behavior
Secure Parent Controlled Phone Book
Do-Not-Disturb & Class Schedule
Fall Alert & Medication Reminder**
Lost Watch Finder
Internet & Social Media Free
Weather Conditions & Outside Temperature
Multiple Alarm Clocks & Do Not Disturb
16 Languages
Worldwide GSM Network Compatibility
Low Battery Alerts sent to your App
ANGEL WATCH™ KEY FEATURES
*Angel Watch™ is not a medical device. Consult your physician for medical monitoring.
** Series R Assist Only 2
Activate the GSMA SIM card included in your
package at angelwatchco.com/activate*
Unscrew watch's SIM cover and insert the (now
activated) SIM into the slot: chip facing up, cut
corner edge going in first. Press deeply using SIM
tool and click in place. Screw cover on with rubber
seal (ridge down). Power on or reboot in Settings.
After boot up, wait for 1 minute, then swipe down
on the watch face. Confirm you have 4G with at
least two bars of service. If no service is
available, see p.6, reboot outdoors and try again.
Download the Angel Watch™ app. Accept all
permissions and create an account. Password
must be 6-12 characters (only letters & numbers).
Select NORTH AMERICA as your account region.
Pair yourwatch with the Angel Watch™ App. On
the watch open the 'QR Code' app, then press
'RegCode'. On the app tap to scan watch code.
Set a nickname for the wearer (no punctuation)
and your relationship in "I am", e.g. I am Mom.
Allow up to 24 hrs for your network to improve.
ACTIVATED SIM REQUIRED FOR APP REGISTRATION
Always reboot your watch after inserting any SIM
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QUICK START GUIDE
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3
A BIT ABOUT CELLULAR NETWORKS
Like a cell phone, Angel Watch™ requires a
cellular data connection to operate outside of
WiFi (e.g. park, street, etc) and communicate
with the Angel Watch™ app.
For customers in the USA, we have included a
SIM card from our partner Red Pocket Mobile
(GSMA) to offer an affordable, pre-paid, plug &
play solution through AT&T's powerful network.
Activate the SIM at angelwatchco.com/activate
and select a plan with around 1GB of data &
1000 minutes. This is usually sufficient.
With Red Pocket's pre-paid monthly plans, you'll
have no contract, no commitment and no credit
check. You will never get charged for overage
usage, and there's even free international calling
to 80+ countries- all for just $10/month. This can
be paused or stopped without any penalties.
We only offer support for Red Pocket Mobile.
Other GSM networks are compatible but with
varying degrees of difficulty to set up correctly.
If traveling, you may use nearly all worldwide
networks. Angel Watch is fully unlocked.
Never change your app account region
regardless of where you travel. It must always
remain on N. America.
USING OTHER NETWORKS
Angel Watch™ is an unlocked GSM device compatible on any
worldwide GSM network. US networks in particular often require
workarounds with varying degrees of complexity and strongly
recommend using the included SIM card.
We offer only limited support for other networks. 4
1. Charge your Angel Watch™ fully using the
magnetic USB charging cable, face down to
avoid accidental disconnection of the magnets.
It may take up to 15 minutes to display a
charging icon on the watch. While plugged in,
your Angel Watch™ will be unresponsive.
2. Activate your included GSMA SIM by visiting:
angelwatchco.com/activate
3. Shutdown (turn off) your Angel Watch™.
(Settings - Shutdown)
4. Unscrew the watch's water resistant SIM
cover and insert your activated SIM card with
the chip face up (with the watch facing up) and
the cut corner edge going into the SIM slot first.
5. Use the small SIM tool provided to push the
SIM card in deeply until it clicks into place.
6. Replace the SIM cover making sure to include
the waterproof rubber seal (ridge down). Screw
the cover back on so it's comfortably tight.
5. Power on your Angel Watch™ by pressing the
SOS/Power-On button or go to Settings-Reboot.
THE MORE DETAILED
SETUP GUIDE
5
REGISTERING & INSTALLING YOUR SIM
6. The watch will register onto the network
after around 1 minute. Swipe down on the
watch face (from the very top of the display) to
pull down the status indicator bar and you
should see signal bars with either 4G.
If you do not see 4G, and instead there is
asymbol with an exclamation [!]mark in the
indicator bar, the SIM is not readable or
inserted correctly. Remove the SIM, wipe clean,
and re-insert with the the chip facing up and
the cut corner going in first. Push in deeply with
the SIM tool until it clicks into place. Screw the
cover back and reboot. You should now see
bars of service.
If you see a sideways triangle in the indicator
bar, this means ‘no service’. Please wait a few
minutes for the watch to obtain the network’s
signal. If the triangle still remains, the watch is
either out of network coverage or your SIM was
not activated correctly. Try stepping outside
and rebooting. If that fails, check the SIM in
another phone (with WiFi disabled). If it does
not work, check the SIM activation or contact
the network provider.
If you are having difficulties locating or
communicating with the watch in general,
delete your device from the app and re-
register it with the watch's QR Code (RegCode).
Confirm your APN settings by going to
Settings-Mobile Networks-APN. For Red Pocket
GSMA, it should always be Airvoice Wireless.
For other GSM networks, search online for your
network provider's APN settings and select, edit
or add accordingly (Settings-Mobile Networks-
APN). Please also ensure VoLTE is switched on.
6
MORE OF A VISUAL LEARNER?
Head on over to our YouTube channel and
watch our Set Up Video Tutorial
i. Your email address is valid. It's needed
password recovery and never shared.
ii. Your password is between 6-12 characters
and uses only letters and numbers.
iii. Your ‘Area’ is set to NORTH AMERICA
1. Download the Angel Watch app from your
app store or point your camera at this QR code
to download. Allow all permissions.
2. Register your new account ensuring that:
3. To the right of the 'Scan QR Code' line, tap
the icon to open the scanner.
4. On the watch, go to the 'QR Code' app, tap
the 'RegCode' and scan using the app.
5. Set a nickname for the wearer without using
apostrophes or symbols and update your
relationship, e.g. I am Mom.
Having issues registering? Is your RegCode
showing all 0's? Please see page 21.
For security, any change of SIM will factory
restore the watch requiring re-registration.
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SIM MUST BE ACTIVATED PRIOR TO APP REGISTRATION
PAIR YOUR ANGEL WATCH™ WITH THE APP
If your app region (Area) is incorrect, change it
now. If you are unable to do so, click 'Login'
with the incorrect region, go to 'ME', then
'Delete Account' and re-register a new account
with the correct Area. You may use your old
email address again.
For the security of your child, any future
attempts to link their Angel Watch™ to a new
Angel Watch™ app account will always require
the permission of the administrator.
If you are unable to locate the watch on the
map after pressing the green pin, check you
are using the correct APN setting for the watch.
For Red Pocket GSMA, your selected APN
should be Airvoice Wireless. Go to Settings-
Mobile Networks-APN to confirm or update.
Reboot outside where GPS satellites can acquire
the watch's position without obstruction.
If you are using another network provider,
search online for your provider's Android APN
settings, update in Network Settings and Use.
The watch's location on the map may show that
it is far away from its actual location. Allow
24hrs for the network to improve and note the
multiple location sources and accuracy:
GPS is very accurate (5m-50m) and requires
a clear view of the sky to acquire satellites.
WiFi is moderately accurate (50m-500m)
and uses your internet's IP address location.
LBS is the least accurate (50m-500m) and
estimates its proximity to the nearest tower
when no other location sources are available.
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CLOCK FACES
Press and hold down to swipe through various
clock faces. Tap to select your preference.
CONTACT
To add, edit or delete contacts, use the Phone
Book on the Angel Watch™ app. Tap the green
camera icon to add a picture. Enter contacts in
+15551231234 format. Activated cellular service
is required for contacts to appear on the watch.
WECHAT
This is the messaging app between the Angel
Watch™ app (using 'Chat') and the watch's
WeChat app. The watch can send voice &
picture messages to Family Members, who are
able send voice, picture & texts to the watch.
Messages are shared within the Family Member
group. The Line app offers direct messaging.
FRIENDS
Up to four Angel Watches™ can add each other
as friends for direct voice and picture
messaging. To add a friend, ensure watches
are connected to the same WiFi and have
bluetooth enabled. Place watches close
together, open the ‘Friends’ on all watches and
wait up to 1 min. for the icons to go from grey
to color. Select an icon to represent the friend.
PHONE
Use the dial pad to freely dial any number.
This can be disabled using the Angel Watch™
app by selecting ‘Function Restrictions’ and
turning off ‘Enable Dialpad’.
GET TO KNOW
YOUR WATCH’S APPS
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