Alcatel OmniPCX Enterprise User manual

Alcatel OmniPCX Enterprise

User gguide

First REFLEXES Alcatel OOmniPCX EEnterprise

Your First REFLEXES terminal provides simple and quick access to all the services

and functions offered by your Alcatel OmniPCX Enterprise system.

This User guide gives:

•a full description of your terminal,

•an alphabetic index of services and functions available,

• a step-by-step guide explaining how to use the services and functions, in

three sections:

• Your calls

• For your convenience

• While you are away

Your First REFLEXES terminal and your Alcatel OmniPCX Enterprise system will

provide everything you need from a telephone system.

Note: The availability of some of the functions described in this guide may depend on your system

version or configuration. If in doubt, consult your system manager.

Name: .............................................. Tel. No.: ....................................

Fax No.: ............................................ GSM No.:...................................

e-mail address: .................................. DECT No.:...................................

Symbols uused iintthe ddocumentation

The action «Press» is represented by

Fixed keys are represented by

All preset or customized function codes are fully explained in the code table included

with this documentation.

DDEESSCCRRIIPPTTIIOONNOOFFTTEERRMMIINNAALL

Programmable kkeys

Fixed function keys are:

: cancel an enquiry call

: access the various mail services

: automatically redial the last number dialled

: reduce ringer or receiver volume

: switch from one correspondent to another

: forward your calls to another terminal

: activate ringer

: increase ringer or receiver volume

Fixing tthe llabel oontthe tterminal

A printed label is supplied with the terminal. This should be fixed next to the

programmable keys.

The green LED indicates that messages have been

received.

Your terminal has eight fixed kkeys. Some of these can

be reprogrammed by your installation technician to

suit your own preferences.

!Insert flat «blade» into the slot.

"Raise the cover.

#Slide the printed label into position.

$Replace the cover.

IINNDDEEXX

Adjusting your receiver volume during a call....................................................24

Appointment reminder (programming an appointment reminder)..........................22

Associate number

Associate (calling an your secretary or colleague)........................................11

Associate number (changing the)................................................................25

Forwarding calls to an associate number ....................................................29

Being called back automatically by an internal correspondent who is busy..........14

Broker calls (switching from one caller to another).............................................13

Calling a second person during a conversation................................................10

Calling an associate (your secretary or colleague)............................................11

Calling an external "private" number .............................................................26

Calling back the last internal caller whose call went unanswered........................33

Camping on (an internal correspondent who is busy)........................................15

Code (programming your personal code)........................................................22

Conference

programmed...........................................................................................15

mastered ................................................................................................17

three-way...............................................................................................14

Customer account code (allocating calls to customer account codes)....................26

Directory

Calling from your personal directory...........................................................13

Programming your personal directory .........................................................22

"Do not disturb"..........................................................................................25

Forwarding

Cancelling forwarding ..............................................................................31

Forwarding calls to a recorded message ....................................................31

Forwarding calls to an associate number ....................................................29

Forwarding calls to another number ...........................................................29

Forwarding calls to another number when you are away

(forward on no reply)...............................................................................29

Forwarding calls to another number when your line is busy or you are away

(forward on busy or no reply) ...................................................................30

Forwarding calls when you are busy..........................................................25

Forwarding your calls, from a different terminal ...........................................30

Forwarding your calls to your pager..........................................................33

Hold (putting your caller on hold)...................................................................12

Hunt groups

Hunt group .............................................................................................18

Temporarily leaving your hunt group..........................................................18

Intrusion (into an internal conversation) ............................................................18

ISDN (calling an ISDN correspondent).............................................................19

Making an external call................................................................................10

Making an internal call.................................................................................10

Malicious (reporting malicious calls) ................................................................26

Message

Consulting "call-me" messages..................................................................32

Consulting recorded messages...................................................................32

Message service

Forwarding calls to a recorded message ....................................................31

Operator

Calling the operator .................................................................................10

Padlocking your terminal...............................................................................32

Pager

Forwarding your calls to your pager..........................................................33

Replying when your pager sounds .............................................................33

Parking (an external caller)............................................................................14

Picking up a call on another terminal..............................................................13

Picking up a lost call ....................................................................................13

Programming your personal code...................................................................22

Putting on hold

Hold (putting your caller on hold)...............................................................12

Parking (an external caller)........................................................................14

Receiving a call

Receiving a second call during a conversation.............................................11

Redialling the last number dialled...................................................................22

Reporting malicious calls ...............................................................................26

Ringer

Adjusting the ringer (tune and volume)........................................................24

Answering a night service bell...................................................................15

Switching from one caller to another (broker calls)............................................13

Transferring a call........................................................................................12

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