Alcatel IDOL 4S Pro TMO Installation guide

FAQ$For$IDOL$4S$Pro$TMO$

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1. How$can$I$connect$to$Wi;Fi?$

2. Why$can't$I$get$connected?$

3. How$can$I$connect$to$Bluetooth$devices?$

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4. How$can$I$sign$in$with$a$Microsoft$account?$

5. How$can$I$set$up$email$and$calendar?$

6. How$can$I$get$apps$from$the$Store?$

7. How$can$I$back$up$my$stuff?$

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8. How$can$I$personalize$the$Start$screen?$

9. How$can$I$pin$apps$to$the$Start$screen?$

10. How$can$I$change$my$ringtone$and$sounds?$

11. How$can$I$personalize$the$lock$screen?$

12. How$can$I$make$my$battery$last$longer?$

!7" 8!)+&9(03&:49&43(0)+&

13. How$can$I$start$and$find$all$my$apps?$

14. How$can$I$take$action$instantly?$

15. How$can$I$use$gestures?$

16. How$can$I$adjust$the$volume?$

17. How$can$I$take$a$screenshot?$

7" 8!)+&-$51&

18. How$can$I$search$for$something$that$I$want?$

19. How$can$I$search$for$help?$

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20. How$can$I$make$a$phone$call?$

21. How$can$I$call$a$contact?$

22. How$can$I$send$a$text$message?$

23. How$can$I$reply$on$the$fly?$

24. How$can$I$make$a$Skype$video$call?$

25. How$can$I$add$or$delete$a$contact?$

7!!" ,9)*&<&/47!).&

26. How$can$I$sync$my$phone?$

27. How$can$I$sync$my$contacts?$

28. How$can$I$free$up$space$on$my$Windows$10$phone?$

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29. What$does$continuum$for$phones$do?$

30. How$can$I$set$up$continuum$for$phones?$

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31. What$is$Cortana?$

32. How$can$I$use$Cortana's$Notebook$and$settings?$

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33. What$is$Microsoft$Edge?$

34. How$can$I$use$the$reading$list?$

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35. How$can$I$get$turn;by;turn$directions?$

36. How$can$I$find$my$car?$

37. How$can$I$use$offline$maps?$

38. How$can$I$change$map$views?$

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39. How$can$I$snap$great$photos?$

40. How$can$I$see$all$my$photos?$

41. How$can$I$create$a$new$album?$

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42. How$can$I$make$my$device$easier$to$use?$

43. How$can$I$have$text$read$aloud$with$Narrator?$

44. What$are$the$keyboard$improvements?$

=!7" #3((7$&>0/!*&4)+&>(7!$/&<&BC& &

45. What$is$the$Microsoft$Groove$Music$app?$

46. What$file$formats$can$I$play$with$the$Groove$Music$app$on$Windows$10?$

47. What$is$the$Microsoft$Movies$&$TV$app?$

48. What$are$the$supported$file$formats$for$the$Movies$&$TV$app?$

=7" D$14!3&<&3$*(7$39&

49. How$can$I$restart$my$phone?$

50. How$can$I$reset$my$phone?$

51. How$can$I$find$a$lost$phone?$

52. How$can$I$restore$from$a$backup?$

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53. How$do$I$set$or$change$a$PIN$(password)$on$my$phone?$

54. How$do$I$unlock$my$phone?$

55. How$often$do$I$need$to$enter$a$PIN$to$unlock$my$phone?$

56. Can$I$make$an$emergency$call$on$a$locked$phone?$

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1. How$can$I$connect$to$Wi;Fi?$

Whether$you’re$at$home,$at$work,$or$outside,$you$can$access$the$internet$once$you$find$a$Wi;Fi$

network.$Connecting$to$Wi;Fi$lets$you$go$online$and$saves$you$cellular$data.$

On$the$start$screen$of$your$device,$swipe$to$the$All$apps$list$and$select$,$%%!)./& & EF&G$%:(3H&<&

:!3$5$//&EF&I!E8!&EF&/:!%*-&%(&J)&1(/!%!()"$Select$the$network$you$want$to$connect$to,$type$the$

network$password$if$asked$for$and$select$K()$.$If$you’re$connected,$you$see$a$Wi;Fi$icon on$

the$top$of$your$screen.$

2. Why$can't$I$get$connected?$

Having$trouble$getting$connected$to$a$cellular$network$or$Wi;Fi?$Here$are$some$things$to$try.$ $

For$trouble$with$a$cellular$connection:$

1) Make$sure$your$cellular$data$connection$is$on.$On$the$Start$screen,$swipe$to$the$All$apps$

list$and$select&,$%%!)./& & E>$G$%:(3H&<&:!3$5$//&E>&'$550543&<&,L>&%(&*-$*H.$ $

2) Check$your$cellular$signal$strength $by$looking$at$the$number$of$bars$at$the$top$of$

the$screen.$Try$going$to$another$spot$to$get$a$better$signal.$For$example,$move$closer$to$

a$window$or$go$outside.$

3) Airplane$mode$might$be$turned$on.$You’ll$see$this$icon at$the$top$if$it$is.$To$turn$off$

airplane$mode$if$it's$on,$swipe$down$from$the$top$of$your$screen$and$select$@=14)+&>&

A!3154)$&;(+$.&$

4) Make$sure$your$SIM$card$is$inserted$and$recognized.$This$icon$ $ appears$at$the$top$

of$the$screen.$If$not,$check$the$manual$for$your$phone$model$to$learn$how$to$insert$or$

remove$your$SIM.$

5) Check$your$cellular$and$SIM$settings$and$change$them$if$needed.$On$the$Start$screen,$

swipe$to$the$All$apps$list,$then$select$,$%%!)./& & >$G$%:(3H&<&:!3$5$//$>$'$550543&<&

,L>$

For$problems$with$Wi;Fi$

1) Make$sure$Wi;Fi$is$on.$On$the$Start$screen,$swipe$to$the$All$apps$list$and$select$,$%%!)./$ $ >$

G$%:(3H&<&:!3$5$//$>$I!E8!$to$check.$If$you're$not$connected$to$a$network,$select$one$you$

recognize$from$the$list$to$connect.$ $

2) Swipe$down$from$the$top$of$your$screen,$then$select$@=14)+$>$A!3154)$&;(+$$to$turn$it$off$if$

airplane$mode$is$on.$

3) Move$closer$to$the$router$or$access$point.$If$none$of$these$things$work,$restart$your$phone$

and$your$Wi;Fi$router.$This$should$be$one$of$the$last$things$you$try.$

3. How$can$I$connect$to$Bluetooth$devices?$

Bluetooth$lets$you$use$all$sorts$of$wireless$devices$with$your$phone—Bluetooth$headsets,$

headphones,$a$hands;free$system$in$your$car,$speakers,$and$fitness$trackers—just$to$name$a$

few.$Start$by$pairing$your$Bluetooth$device$with$your$phone.$There$are$different$ways$to$

connect$the$different$Bluetooth$devices$you$are$using.$ $

Connect$to$a$Bluetooth$headset,$car$system,$or$other$audio$device:$

1) Turn$on$your$Bluetooth$audio$device$and$make$it$discoverable.$The$way$you$make$it$

discoverable$depends$on$the$device.$Check$the$device$or$visit$the$Bluetooth$device$

manufacturer's$website$to$learn$how.$

2) Swipe$down$from$the$top$of$the$screen$to$open$the$action$center,$and$then$select&@=14)+.$

Make$sure$M50$%((%-$is$turned$on$and$select&'())$*%&E>$the$device$name.$ $

3) Follow$further$on$screen$instructions$if$needed.$ $$$

Your$device$will$be$connected$after$you$finish$following$the$instructions.$

Usually,$your$Bluetooth$device$and$phone$will$connect$to$each$other$automatically$while$the$

two$devices$are$in$a$certain$range.$The$Bluetooth$function$on$both$devices$should$be$turned$

on.$

Connect$to$a$Bluetooth$keyboard,$mouse,$or$other$device:$

1) Turn$on$your$device$and$make$it$discoverable.$

2) On$the$Start$screen,$swipe$to$the$All$apps$list,$then$select$,$%%!)./& & >$K$7!*$/$>$

M50$%((%-.$ $

3) Turn$on$,%4%0/$for$Bluetooth,$select$the$device,$and$follow$any$more$instructions$if$they$

appear.$ $

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4. How$can$I$sign$in$with$a$Microsoft$account?$

Have$you$ever$used$Outlook.com,$Hotmail,$Office$365,$OneDrive,$Skype,$Xbox,$or$Windows?$

The$email$address$and$password$you$use$for$those$services$is$your$Microsoft$account.$If$not,$

it's$easy$to$create$a$free$email$account$at$Outlook.com$and$make$that$as$your$new$Microsoft$

account.$ $

A++&4&>!*3(/(?%&4**(0)%&%(&9(03&+$7!*$&

On$the$Start$screen,$swipe$to$the$All$apps$list$and$select$,$%%!)./&$>$A**(0)%/$>$@;4!5&<&

411&4**(0)%/.$ $

If$you've$already$added$a$Microsoft$account,$you'll$see$that$info$here.$If$you$haven't,$select$

A++&4)&4**(0)%&;>$select$J0%5((H"*(;.$

5. How$can$I$set$up$email$and$calendar?$

On$Windows$10$devices,$Outlook$Mail$and$Outlook$Calendar$are$built;in$apps.$Go$to$the$All$

apps$list$to$find$them.$If$you$access$them$frequently,$put$them$on$your$Start$page.$

@;4!5&4)+&/*-$+05!).&3(*H/%43&

You've$found$the$apps,$now$make$them$useful$by$adding$your$accounts.$If$this$is$the$first$time$

you're$opening$either$one$of$the$apps,$you'll$see$the$Welcome$page.$Follow$the$instructions$to$

set$up$your$account:$

1) In$the$Mail$or$Calendar$app,$select$>$)0&$in$the$bottom$right.$ $ $

2) Go$to$>4)4.$&4**(0)%/&E>$A++&4**(0)%,$choose$your$account$type,$and$then$follow$the$

instructions.$ $

Your$mail$starts$syncing$as$soon$as$your$account$is$set$up.$ $

Delete$an$account$at$any$time$by$going$to$>$)0& & E>$>4)4.$&4**(0)%/,$and$then$choosing$

the$account$you$want$to$delete.$Select$K$5$%$&4**(0)%.$(If$you've$signed$in$to$your$phone$with$a$

Microsoft$account,$that$account$will$be$added$automatically$to$the$Mail$and$Calendar$apps$and$

can't$be$deleted.$Any$other$accounts$you’ve$added$yourself$can$be$deleted.$You$can$delete$any$

other$accounts$except$the$Microsoft$account$which$was$assigned$to$device$during$set$up.)$

6. How$can$I$get$apps$from$the$Store?$

The$Store$is$pinned$to$the$Start$screen.$If$you$can’t$find$it,$go$to$the$All$apps$list$to$find$it$

there.$ $

Search$for$the$stuff$you$want,$or$check$out$top$charts,$categories,$and$curated$collections.$

Can$you$find$the$app$you$want?$If$it’s$a$free$app,$select$Free.$If$it’s$a$paid$app,$select$Free$

trial$to$give$it$a$test$drive.$To$buy$it,$select$the$button$with$the$price.$ $

Buy$once,$you$can$enjoy$it$anywhere,$on$any$compatible$device—your$phone,$laptop,$

desktop,$or$Xbox.$

App$updates$are$free$and$automatic.$ $

7. How$can$I$back$up$my$stuff?$

Keep$your$memories$safe$by$storing$your$photos,$texts,$apps,$and$settings$in$the$cloud.$This$

way,$you’ll$have$the$stuff$you$need$on$a$new$phone—even$if$your$old$one$is$swimming$with$

the$fishes.$ $

To$back$up$settings$(including$your$Start$screen$layout$and$accounts)$and$app$data$(like$high$

scores$or$conversation$history),$swipe$to$the$All$apps$list$from$Start$screen$and$select$

,$%%!)./& & >$N1+4%$&<&/$*03!%9 >$M4*H01,$then$turn$on$both$options.$Back$up$is$

performed$once$a$day$automatically$when$you’re$connected$to$Wi;Fi$with$a$power$source.$ $

B!1:$To$kick$off$a$manual$backup,$go$to$,$%%!)./& & >$N1+4%$&<&/$*03!%9 >$M4*H01$>$

>(3$&(1%!()/$>$M4*H&01&)(:.$ $

For$photos$and$videos,$go$to$J)$K3!7$$ $ >$>$)0 >$,$%%!)./$ $ >$'4;$34&N15(4+,$and$

then$turn$on$auto;upload.$From$now$on,$pictures$you$take$or$save$on$your$phone$will$upload$

automatically$to$OneDrive—the$free$online$storage$that$comes$with$your$Microsoft$account.$

!!!" 2$3/()45!64%!()&

8. How$can$I$personalize$the$Start$screen?$

On$the$Start$screen,$swipe$to$the$All$apps$list$and$select$,$%%!)./&$>$2$3/()45!64%!() .$

You$can$choose$a$nice$picture$to$show$on$your$Start$screen$and$change$your$background$and$

accent$color.$The$preview$window$gives$you$a$sneak$peek$of$your$changes.$ $

In$,%43%,$select$a$picture$or$use$your$accent$color$as$the$background.$You$can$also$tinker$with$

the$number$of$tiles.$ $

In$'(5(3/,$select$light$or$dark$mode,$and$pick$an$accent$color.$

9. How$can$I$pin$apps$to$the$Start$screen?$

Pin$apps$to$the$Start$screen$to$see$live$updates$on$what's$happening$in$your$world,$like$new$

email,$your$next$appointment,$or$the$weekend$weather.$When$you$pin$an$app,$it's$added$to$

the$Start$screen$as$a$new$tile.$

1) On$the$Start$screen,$swipe$to$the$All$apps$list.$

2) Press$and$hold$the$app$you$want$to$pin.$

3) Select$2!)&%(&,%43%.$

#3(01&411/&!)&?(5+$3/&

After$you've$pinned$several$apps,$group$them$in$a$folder.$

To$create$a$new$folder,$press$and$hold$an$app,$then$drag$it$on$top$of$another$app$that$you$

want$to$be$in$the$same$folder.$To$give$your$folder$a$name,$select$G4;$&?(5+$3.$Move$more$

apps$in$and$out$of$your$new$folder$as$you$prefer.$

If$you$want$to$change$the$name$of$your$folder,$open$it,$then$press$and$hold$the$folder$name.$

10. How$can$I$change$my$ringtone$and$sounds?$

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