Alcatel IDOL 4S Pro TMO Installation guide
FAQ$For$IDOL$4S$Pro$TMO$
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1. How$can$I$connect$to$Wi;Fi?$
2. Why$can't$I$get$connected?$
3. How$can$I$connect$to$Bluetooth$devices?$
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4. How$can$I$sign$in$with$a$Microsoft$account?$
5. How$can$I$set$up$email$and$calendar?$
6. How$can$I$get$apps$from$the$Store?$
7. How$can$I$back$up$my$stuff?$
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!!!" 2$3/()45!64%!()&
8. How$can$I$personalize$the$Start$screen?$
9. How$can$I$pin$apps$to$the$Start$screen?$
10. How$can$I$change$my$ringtone$and$sounds?$
11. How$can$I$personalize$the$lock$screen?$
12. How$can$I$make$my$battery$last$longer?$
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!7" 8!)+&9(03&:49&43(0)+&
13. How$can$I$start$and$find$all$my$apps?$
14. How$can$I$take$action$instantly?$
15. How$can$I$use$gestures?$
16. How$can$I$adjust$the$volume?$
17. How$can$I$take$a$screenshot?$
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7" 8!)+&-$51&
18. How$can$I$search$for$something$that$I$want?$
19. How$can$I$search$for$help?$
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7!" '455!).&4)+&;$//4.!).&
20. How$can$I$make$a$phone$call?$
21. How$can$I$call$a$contact?$
22. How$can$I$send$a$text$message?$
23. How$can$I$reply$on$the$fly?$
24. How$can$I$make$a$Skype$video$call?$
25. How$can$I$add$or$delete$a$contact?$
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7!!" ,9)*&<&/47!).&
26. How$can$I$sync$my$phone?$
27. How$can$I$sync$my$contacts?$
28. How$can$I$free$up$space$on$my$Windows$10$phone?$
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7!!!" '()%!)00;&
29. What$does$continuum$for$phones$do?$
30. How$can$I$set$up$continuum$for$phones?$
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31. What$is$Cortana?$
32. How$can$I$use$Cortana's$Notebook$and$settings?$
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33. What$is$Microsoft$Edge?$
34. How$can$I$use$the$reading$list?$
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35. How$can$I$get$turn;by;turn$directions?$
36. How$can$I$find$my$car?$
37. How$can$I$use$offline$maps?$
38. How$can$I$change$map$views?$
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=!!" 2-(%(/&
39. How$can$I$snap$great$photos?$
40. How$can$I$see$all$my$photos?$
41. How$can$I$create$a$new$album?$
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42. How$can$I$make$my$device$easier$to$use?$
43. How$can$I$have$text$read$aloud$with$Narrator?$
44. What$are$the$keyboard$improvements?$
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$
=!7" #3((7$&>0/!*&4)+&>(7!$/&<&BC& &
45. What$is$the$Microsoft$Groove$Music$app?$
46. What$file$formats$can$I$play$with$the$Groove$Music$app$on$Windows$10?$
47. What$is$the$Microsoft$Movies$&$TV$app?$
48. What$are$the$supported$file$formats$for$the$Movies$&$TV$app?$
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=7" D$14!3&<&3$*(7$39&
49. How$can$I$restart$my$phone?$
50. How$can$I$reset$my$phone?$
51. How$can$I$find$a$lost$phone?$
52. How$can$I$restore$from$a$backup?$
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=7!" ,$*03!%9&
53. How$do$I$set$or$change$a$PIN$(password)$on$my$phone?$
!" #$%&'())$*%$+&
1. How$can$I$connect$to$Wi;Fi?$
Whether$you’re$at$home,$at$work,$or$outside,$you$can$access$the$internet$once$you$find$a$Wi;Fi$
network.$Connecting$to$Wi;Fi$lets$you$go$online$and$saves$you$cellular$data.$
On$the$start$screen$of$your$device,$swipe$to$the$All$apps$list$and$select$,$%%!)./& & EF&G$%:(3H&<&
:!3$5$//&EF&I!E8!&EF&/:!%*-&%(&J)&1(/!%!()"$Select$the$network$you$want$to$connect$to,$type$the$
network$password$if$asked$for$and$select$K()$.$If$you’re$connected,$you$see$a$Wi;Fi$icon on$
the$top$of$your$screen.$
$
2. Why$can't$I$get$connected?$
Having$trouble$getting$connected$to$a$cellular$network$or$Wi;Fi?$Here$are$some$things$to$try.$ $
For$trouble$with$a$cellular$connection:$
1) Make$sure$your$cellular$data$connection$is$on.$On$the$Start$screen,$swipe$to$the$All$apps$
list$and$select&,$%%!)./& & E>$G$%:(3H&<&:!3$5$//&E>&'$550543&<&,L>&%(&*-$*H.$ $
2) Check$your$cellular$signal$strength $by$looking$at$the$number$of$bars$at$the$top$of$
the$screen.$Try$going$to$another$spot$to$get$a$better$signal.$For$example,$move$closer$to$
a$window$or$go$outside.$
3) Airplane$mode$might$be$turned$on.$You’ll$see$this$icon at$the$top$if$it$is.$To$turn$off$
airplane$mode$if$it's$on,$swipe$down$from$the$top$of$your$screen$and$select$@=14)+&>&
A!3154)$&;(+$.&$
4) Make$sure$your$SIM$card$is$inserted$and$recognized.$This$icon$ $ appears$at$the$top$
of$the$screen.$If$not,$check$the$manual$for$your$phone$model$to$learn$how$to$insert$or$
remove$your$SIM.$
5) Check$your$cellular$and$SIM$settings$and$change$them$if$needed.$On$the$Start$screen,$
swipe$to$the$All$apps$list,$then$select$,$%%!)./& & >$G$%:(3H&<&:!3$5$//$>$'$550543&<&
,L>$
$
For$problems$with$Wi;Fi$
1) Make$sure$Wi;Fi$is$on.$On$the$Start$screen,$swipe$to$the$All$apps$list$and$select$,$%%!)./$ $ >$
G$%:(3H&<&:!3$5$//$>$I!E8!$to$check.$If$you're$not$connected$to$a$network,$select$one$you$
recognize$from$the$list$to$connect.$ $
2) Swipe$down$from$the$top$of$your$screen,$then$select$@=14)+$>$A!3154)$&;(+$$to$turn$it$off$if$
airplane$mode$is$on.$
3) Move$closer$to$the$router$or$access$point.$If$none$of$these$things$work,$restart$your$phone$
and$your$Wi;Fi$router.$This$should$be$one$of$the$last$things$you$try.$
$
3. How$can$I$connect$to$Bluetooth$devices?$
Bluetooth$lets$you$use$all$sorts$of$wireless$devices$with$your$phone—Bluetooth$headsets,$
headphones,$a$hands;free$system$in$your$car,$speakers,$and$fitness$trackers—just$to$name$a$
few.$Start$by$pairing$your$Bluetooth$device$with$your$phone.$There$are$different$ways$to$
connect$the$different$Bluetooth$devices$you$are$using.$ $
Connect$to$a$Bluetooth$headset,$car$system,$or$other$audio$device:$
1) Turn$on$your$Bluetooth$audio$device$and$make$it$discoverable.$The$way$you$make$it$
discoverable$depends$on$the$device.$Check$the$device$or$visit$the$Bluetooth$device$
manufacturer's$website$to$learn$how.$
2) Swipe$down$from$the$top$of$the$screen$to$open$the$action$center,$and$then$select&@=14)+.$
Make$sure$M50$%((%-$is$turned$on$and$select&'())$*%&E>$the$device$name.$ $
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3) Follow$further$on$screen$instructions$if$needed.$ $$$
Your$device$will$be$connected$after$you$finish$following$the$instructions.$
Usually,$your$Bluetooth$device$and$phone$will$connect$to$each$other$automatically$while$the$
two$devices$are$in$a$certain$range.$The$Bluetooth$function$on$both$devices$should$be$turned$
on.$
$
Connect$to$a$Bluetooth$keyboard,$mouse,$or$other$device:$
1) Turn$on$your$device$and$make$it$discoverable.$
2) On$the$Start$screen,$swipe$to$the$All$apps$list,$then$select$,$%%!)./& & >$K$7!*$/$>$
M50$%((%-.$ $
3) Turn$on$,%4%0/$for$Bluetooth,$select$the$device,$and$follow$any$more$instructions$if$they$
appear.$ $
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!!" ,$%&%-!)./&01&
4. How$can$I$sign$in$with$a$Microsoft$account?$
Have$you$ever$used$Outlook.com,$Hotmail,$Office$365,$OneDrive,$Skype,$Xbox,$or$Windows?$
The$email$address$and$password$you$use$for$those$services$is$your$Microsoft$account.$If$not,$
it's$easy$to$create$a$free$email$account$at$Outlook.com$and$make$that$as$your$new$Microsoft$
account.$ $
A++&4&>!*3(/(?%&4**(0)%&%(&9(03&+$7!*$&
On$the$Start$screen,$swipe$to$the$All$apps$list$and$select$,$%%!)./&$>$A**(0)%/$>$@;4!5&<&
411&4**(0)%/.$ $
If$you've$already$added$a$Microsoft$account,$you'll$see$that$info$here.$If$you$haven't,$select$
A++&4)&4**(0)%&;>$select$J0%5((H"*(;.$
$
5. How$can$I$set$up$email$and$calendar?$
On$Windows$10$devices,$Outlook$Mail$and$Outlook$Calendar$are$built;in$apps.$Go$to$the$All$
apps$list$to$find$them.$If$you$access$them$frequently,$put$them$on$your$Start$page.$
@;4!5&4)+&/*-$+05!).&3(*H/%43&
You've$found$the$apps,$now$make$them$useful$by$adding$your$accounts.$If$this$is$the$first$time$
you're$opening$either$one$of$the$apps,$you'll$see$the$Welcome$page.$Follow$the$instructions$to$
set$up$your$account:$
1) In$the$Mail$or$Calendar$app,$select$>$)0&$in$the$bottom$right.$ $ $
2) Go$to$>4)4.$&4**(0)%/&E>$A++&4**(0)%,$choose$your$account$type,$and$then$follow$the$
instructions.$ $
Your$mail$starts$syncing$as$soon$as$your$account$is$set$up.$ $
Delete$an$account$at$any$time$by$going$to$>$)0& & E>$>4)4.$&4**(0)%/,$and$then$choosing$
the$account$you$want$to$delete.$Select$K$5$%$&4**(0)%.$(If$you've$signed$in$to$your$phone$with$a$
Microsoft$account,$that$account$will$be$added$automatically$to$the$Mail$and$Calendar$apps$and$
can't$be$deleted.$Any$other$accounts$you’ve$added$yourself$can$be$deleted.$You$can$delete$any$
other$accounts$except$the$Microsoft$account$which$was$assigned$to$device$during$set$up.)$
$
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6. How$can$I$get$apps$from$the$Store?$
The$Store$is$pinned$to$the$Start$screen.$If$you$can’t$find$it,$go$to$the$All$apps$list$to$find$it$
there.$ $
Search$for$the$stuff$you$want,$or$check$out$top$charts,$categories,$and$curated$collections.$
$
Can$you$find$the$app$you$want?$If$it’s$a$free$app,$select$Free.$If$it’s$a$paid$app,$select$Free$
trial$to$give$it$a$test$drive.$To$buy$it,$select$the$button$with$the$price.$ $
Buy$once,$you$can$enjoy$it$anywhere,$on$any$compatible$device—your$phone,$laptop,$
desktop,$or$Xbox.$
App$updates$are$free$and$automatic.$ $
$
7. How$can$I$back$up$my$stuff?$
Keep$your$memories$safe$by$storing$your$photos,$texts,$apps,$and$settings$in$the$cloud.$This$
way,$you’ll$have$the$stuff$you$need$on$a$new$phone—even$if$your$old$one$is$swimming$with$
the$fishes.$ $
To$back$up$settings$(including$your$Start$screen$layout$and$accounts)$and$app$data$(like$high$
scores$or$conversation$history),$swipe$to$the$All$apps$list$from$Start$screen$and$select$
,$%%!)./& & >$N1+4%$&<&/$*03!%9 >$M4*H01,$then$turn$on$both$options.$Back$up$is$
performed$once$a$day$automatically$when$you’re$connected$to$Wi;Fi$with$a$power$source.$ $
B!1:$To$kick$off$a$manual$backup,$go$to$,$%%!)./& & >$N1+4%$&<&/$*03!%9 >$M4*H01$>$
>(3$&(1%!()/$>$M4*H&01&)(:.$ $
For$photos$and$videos,$go$to$J)$K3!7$$ $ >$>$)0 >$,$%%!)./$ $ >$'4;$34&N15(4+,$and$
then$turn$on$auto;upload.$From$now$on,$pictures$you$take$or$save$on$your$phone$will$upload$
automatically$to$OneDrive—the$free$online$storage$that$comes$with$your$Microsoft$account.$
$
!!!" 2$3/()45!64%!()&
8. How$can$I$personalize$the$Start$screen?$
On$the$Start$screen,$swipe$to$the$All$apps$list$and$select$,$%%!)./&$>$2$3/()45!64%!() .$
You$can$choose$a$nice$picture$to$show$on$your$Start$screen$and$change$your$background$and$
accent$color.$The$preview$window$gives$you$a$sneak$peek$of$your$changes.$ $
In$,%43%,$select$a$picture$or$use$your$accent$color$as$the$background.$You$can$also$tinker$with$
the$number$of$tiles.$ $
$
In$'(5(3/,$select$light$or$dark$mode,$and$pick$an$accent$color.$
$
$
9. How$can$I$pin$apps$to$the$Start$screen?$
Pin$apps$to$the$Start$screen$to$see$live$updates$on$what's$happening$in$your$world,$like$new$
email,$your$next$appointment,$or$the$weekend$weather.$When$you$pin$an$app,$it's$added$to$
the$Start$screen$as$a$new$tile.$
1) On$the$Start$screen,$swipe$to$the$All$apps$list.$
2) Press$and$hold$the$app$you$want$to$pin.$
3) Select$2!)&%(&,%43%.$
$
#3(01&411/&!)&?(5+$3/&
After$you've$pinned$several$apps,$group$them$in$a$folder.$
To$create$a$new$folder,$press$and$hold$an$app,$then$drag$it$on$top$of$another$app$that$you$
want$to$be$in$the$same$folder.$To$give$your$folder$a$name,$select$G4;$&?(5+$3.$Move$more$
apps$in$and$out$of$your$new$folder$as$you$prefer.$
If$you$want$to$change$the$name$of$your$folder,$open$it,$then$press$and$hold$the$folder$name.$
$
10. How$can$I$change$my$ringtone$and$sounds?$
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