Alcatel Advanced Reflexes User manual

ARCHITECTS OF AN INTERNET WORLD

Alcatel Advanced Reflexes™

Alcatel OmniPCX Office

Reception terminal

How to use this guide ?

how

You have an Alcatel Advanced Reflexes digital telephone (reception terminal). The

large display, the navigator and the alphabetic keypad will help you use your

telephone easily and make optimum use of the many functions offered.

These symbols can be supplemented by small icons or text. All default or

customized function codes are given in the table of codes in the appended sheet.

•Actions •Keypad

Lift receiver. Numeric keypad.

Hang up. Alphabetic keypad.

Description of an action

or context.

Specific key on numeric

keypad.

•Navigator •Audio keys

Move the navigation key

up, down, to the left or

to the right.

Loudspeaker.

Hands free.

•Display and display keys Adjustment “reduce”.

Adjustment “increase”.

Partial view of display. •Other fixed keys

Display key. Fixed key.

•Programmable keys and icons MENU key

Line key. •Other symbols used

Icon corresponding to

key.

Alternative to action

sequence.

Key programmed by

technician to access

service.

Important informations

Smith John

Contents

Toc

Getting to know your telephone . . . . . . . . . . . p.6

1. Client check-in . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.1 Registering a client when he checks-in. . . . . . . . . . . . . . p.8

2. Client consultation . . . . . . . . . . . . . . . . . . . . . . p.10

2.1 Printing a client information ticket . . . . . . . . . . . . . . . . . p.10

2.2 Wake-up alarm time . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11

2.3 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

2.4 Metering credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

2.5 Check-out:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

2.6 Client name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

2.7 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

2.8 Message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

2.9 Public number (DDI). . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

2.10 Barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

2.11 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17

3. Client check-out . . . . . . . . . . . . . . . . . . . . . . . . p.18

3.1 Printing a telephone bill . . . . . . . . . . . . . . . . . . . . . . . . . p.18

3.2 Pre check-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

3.3 Check-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

Contents

4. Customising your application. . . . . . . . . . . . . . p.22

4.1 Wake-up time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

4.2 Public no. (DDI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

4.3 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

4.4 Metering credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

4.5 Barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

4.6 Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

4.8 Taxation parameter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26

4.9 Exit time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27

4.10 VAT rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27

4.11 Client record screens . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28

5. Room status . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.30

5.1 Room status indication . . . . . . . . . . . . . . . . . . . . . . . . . . p.30

5.2 Room status consultation . . . . . . . . . . . . . . . . . . . . . . . . p.31

5.3 Producing a room status ticket. . . . . . . . . . . . . . . . . . . . p.32

5.4 Room status configuration . . . . . . . . . . . . . . . . . . . . . . . p.33

Guarantee and clauses . . . . . . . . . . . . . . . . . . . p.35

Contents

Getting to know your telephone

Telephone



Navigator

Lets you browse through several pages of the

display and select a line (the bottom line is

implicitly active).

Top line

page Next page

Bottom line

Light

indicating

messages received.



Guide key

This key lets you:

•obtain information about the

telephone

•program the keys

Mute key

so that your

correspondent can no

longer hear you.



Alphabetic keypad

Protected by a flap, used for call by

name, message service and pro-

gramming. You have a self-adhesive

'Memo'

label to stick inside the

flap.



Audio keys

Loudspeaker:

to share a conversation

to reduce

loudspeaker

or receiver

volume

to increase

loudspeaker

or receiver

volume

Hands free:

to make or answer a call without

lifting the receiver



Programmable keys and icons

To make a call, activate a service or manage your calls.

Icons are associated with each of these keys:

Line icons :

Incoming call (flashing).

Call in progress.

Call on hold.

Call on common hold.

Function icons :

Function active.

Function requiring action.

Terminal or line busy.

Preprogrammed function keys:

Divert your calls to another terminal.

Access the various mail services.

Access your personal directory.

Transfer call to another terminal.

Make an ISDN call.

Some other keys have been programmed by your t

ience:

Key must be programmed by your technician to ac

Hang-up key

To terminate a call or

programming.



Installing the programmable key label

A printed label is supplied with the terminal. This should be

programmable keys.

Insert a flat “ blade ” into the slot (1 slot

per key block).

Raise the cover.

Slide the printed label into position.

Replace the cover.

Room termi

1st s

Lit

Roo

Not lit

Roo

Flashing

pro

Telephone

of the

ne is



Guide key

This key lets you:

•obtain information about the

telephone

•program the keys



Alphabetic keypad

Protected by a flap, used for call by

name, message service and pro-

gramming. You have a self-adhesive

'Memo'

label to stick inside the

flap.

to increase

loudspeaker

or receiver

volume

ithout



Programmable keys and icons

To make a call, activate a service or manage your calls.

Icons are associated with each of these keys:

Line icons :

Incoming call (flashing).

Call in progress.

Call on hold.

Call on common hold.

Function icons :

Function active.

Function requiring action.

Terminal or line busy.

Preprogrammed function keys:

Divert your calls to another terminal.

Access the various mail services.

Access your personal directory.

Transfer call to another terminal.

Make an ISDN call.

Some other keys have been programmed by your technician for your own conven-

ience:

Key must be programmed by your technician to access a service.



Installing the programmable key label

A printed label is supplied with the terminal. This should be installed beneath the

programmable keys.

Insert a flat “ blade ” into the slot (1 slot

per key block).

Raise the cover.

Slide the printed label into position.

Replace the cover.

Room terminal icons :

*internal or outside call

1st segment 2nd segment 3rd segment

Lit

Room taken Terminal

busy Room not

cleaned

Not lit

Room free

Terminal

free Room

cleaned

Flashing

Wake-up

alarm

problem

Terminal

ringing* Room

problem

Client check-in

Other

1.1 Registering a client when he checks-in.

•When a client arrives, select a free and cleaned room :

According to the sequence of screens, you must:

1) Enter the “empty” fields (client name, for example).

2) Modify the fields which do not correspond to the default values (language, for

example).

3) Validate all the check-in screens as you go along.

The validation (OK key) of the last screen quits the CHECK-IN; the room is then

considered occupied, a “Client Information Ticket” is printed automatically.

“Hotel”

programmed key

key corresponding to a

free room

directory no. of room

Client check-in

Clie

•The following screens correspond to the check-in (a

maximum of six from eight):

Deposit:

A prepayment (metering credit) is proposed by default.

You can modify the amount or select “NoPrep” (no prepayment).

Guest’s name:

Enter the client’s name (8 characters max.).

Wake-up time:

A wake-up alarm time is proposed by default.

You can modify the time or select “Clear” (no wake-up alarm).

DND:

Activate (DND) or deactivate (dnd) the “do not disturb” feature.

Language:

Select the client’s language from the possibilities offered.

Note: the language is automatically assigned to the client voice mail box and

terminal (if it has a display).

DDI number:

The client is automatically assigned a DDI no.

Select “Choice” to assign another and then pass it on to the client.

Outside calls (Barring):

The client’s line is barred by default for international calls.

Select “Choice” to modify the terminal’s barring.

Room password:

The client is automatically assigned a password.

Select “Choice” to assign another and then pass it on to the client.

The client prepayment amount is converted into a number

of metering impulses (metering credit). When his credit runs

out an audio signal warns the customer that:

- his call is about to be cut off

- he cannot make any more outside calls

- he is requested to make a further prepayment.

Client consultation

Other

•You can consult and modify client data (room taken):

After selecting the room (see below), the first line of each screen shows the data

for the client occupying this room:

- the client’s name

- the client’s language

- the client’s wake-up alarm time (if programmed) and the indication of a possible

problem with the wake-up alarm

- the status of the DND (do not disturb) feature

- the status of his prepayment the signs + for “credit” and - for “debit”) and the

currency used

- the segment lit or unlit representing the status of the client’s message

service (text mail, voice mail, and call-back request from reception)

- the directory number of the room

2.1 Printing a client information ticket

•The information ticket indicates:

- the client’s name

- the room no.

- the language

- the password

- the DDI no.

- the terminal barring

- the global total of the client’s deposit (metering credit)

- the total remaining to be paid by the client (debit) or to be reimbursed by the

hotel (credit); total deposit made minus the cost of communications

- the rate of VAT and the total amount of VAT corresponding to the cost of

communications

- the number of communications made

- the status of the DND feature (active or inactive)

- the status of the client’s message service (messages present or not: text, voice

and call-back requests from reception)

“Hotel”

programmed

key

corresponding to

room

directory no. of

room

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