Alcatel Onetouch Cinch User manual

Available applications and services are subject to change at any time.



Table of Contents

Get Started 1

Your Phone at a Glance 1

Set Up Your Phone 1

Insert the Battery 1

Charge the Battery 2

Activate Your Service 3

Set Up Voicemail 3

Additional Services 4

Resources 4

Phone Basics 5

Your Phone’s Layout 5

Turn Your Phone On and Off 6

Lock/Unlock Your Phone 6

Navigate Through the Menus 6

Status Bar and Notification Panel 7

Enter Text 8

Phone Calls 10

Make Phone Calls 10

Call Using the Phone Dialer 10

Call from Recent History 10

Call from Contacts 10

Call Using a Speed Dial Number 11

Call Emergency Numbers 11

Receive Phone Calls 11

Answer an Incoming Call 11

Mute the Ringing Sound 11

Reject an Incoming Call 12

Voicemail 12

Voicemail Setup 12

Voicemail Notification 12

Retrieve Your Voicemail Messages 12

Phone Call Options 13

In-call Options 13

Caller ID 14

Conference Calling 14

Recent History 14

Contacts 16

View Contacts 16

Contacts List Options 16

Add a Contact 16

Create a Group 18

Save a Phone Number 19

Edit a Contact 19

Add or Edit Information for a Contact 20

Assign a Ringtone to a Contact 20

Delete a Contact 20

Remove a Member from a Group 20

Assign a Speed Dial Number to a Contact 20

Messaging 22

Send a Text Message 22

Save and Resume a Draft Message 22

New Messages Notification 22

Manage Message Conversations 22

Web & Data 24

Launch a Web Connection 24

Learn to Navigate the Browser 24

Adjust Browser Settings 24

Tools 26

Calendar 26

Add an Event to the Calendar 26

View an Event 26

Edit/Delete an Event 26

Event Reminders 26

Alarm 26

Calculator 27

Bluetooth 27

Settings 28

Display 28

Volume 28

Ringtones 28

iii

Keyguard 29

Phone Information 29

Lock Phone 29

Location 30

Parental Controls 30

Reset/Delete 30

Others 30

Accessibility 30

Abbreviated Dialing 31

Call Answer 31

Voice Privacy 31

Text Entry 31

Airplane Mode 32

Data 32

Contact Match 32

Roaming 32

Persistent Alerts 32

Language 32

Navigation Keys 32

For Assistance 33

Customer Support 33

Regulatory Information 33

Specific Absorption Rates (SAR) for Wireless Phones 33

FCC Radio Frequency Emission 33

Using Your Phone with a Hearing Aid Device 34

Warning Statements 35

Index 36

Get Started 1

Get Started

Congratulations on receiving your ALCATEL ONETOUCH Cinch from Assurance Wireless. This

guide will help you set up and get the most out of your new phone.

Your Phone at a Glance

The following illustration outlines your phone’s primary external features and keys.

Note: Your phone's home screen and layouts are subject to change. The user guide uses sample

images only.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Set Up Your Phone

The following topics will help you set up your phone and wireless service the first time.

Insert the Battery

Follow these instructions to insert your phone‘s battery safely and properly.

Get Started 2

1. Remove the battery cover.

2. Insert the battery.

3. Attach the battery cover.

Note: Make sure all the tabs are secure and there are no gaps around the cover.

Charge the Battery

Follow these instructions to charge your phone‘s battery.

Get Started 3

1. Plug the USB connector into the charger/accessory jack on the right side of your phone.

2. Plug the other end of the USB cable into the AC adapter.

3. Plug the AC adapter into an electrical outlet.

4. After charging, disconnect the phone from the charger.

Note: You should fully charge the battery as soon as possible. Fully charging the battery may take up to

2 hours.

Activate Your Service

Before using your phone, you need to activate your service with Assurance Wireless.

1. Press and hold the Power Button to turn your phone on.

l Allow hands-free activation to connect the phone to our network and then allow the phone

to check for any updates.

l The phone will power off.

2. After the phone turns back on, dial 611 and follow the recorded directions.

3. When prompted, enter your Account PIN – it’s at the top of your Assurance Wireless approval

letter.

Set Up Voicemail

You should set up your voicemail and personal greeting as soon as your phone is activated. Always

use a password to protect against unauthorized access. Your phone automatically transfers all

unanswered calls to your voicemail, even if your phone is in use or turned off.

1. From the Home screen, press MENU (left softkey) > Messaging > Voicemail > Call Voicemail.

2. Follow the system prompts to:

Get Started 4

l Create your password.

l Record your name announcement.

l Record your greeting.

Important: Voicemail Password – It is strongly recommended that you create a password when

setting up your voicemail to protect against unauthorized access. Without a password, anyone who

has access to your phone is able to access your voicemail messages.

Additional Services

Take advantage of these services by adding money to your account:

n Additional Monthly Data Packs are available: 100 MB, 500 MB, and 1 GB.

n 411 service at $1.75 per call + standard airtime charges

n International calling at great rates to over 200 countries

n Mobile Web, ringtones, games, graphics

n And so much more

How to Purchase Additional Services

To pay for additional services you will need to add funds to your account using a credit or debit card

or you can buy Virgin Mobile Top-Up cards from thousands of stores across the country.

Resources

Just log in at assurancewireless.com where you can find answers to your FAQs, check your

account, change your settings, add money to your account, and much more.

Or give us a call at 1-888-321-5880.

In Case Your Phone is Ever Lost or Broken

If you lose your phone, or if it is stolen, let us know right away and we’ll suspend service. Once your

service is suspended, no one else can use your phone. We can help you get a replacement phone

(most likely at no charge). We usually can have it to you in just a few days.

If your phone breaks, it comes with a one-year warranty from the original manufacturer and you

may be able to receive a free replacement.

Phone Basics 5

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected

to the people and information that are important to you. The following topics will introduce the basic

functions and features of your phone.

Your Phone’s Layout

The illustrations and descriptions below outline your phone’s basic layout.

Part Description

Receiver Allows you to hear the caller and automated prompts.

Headset connector Allows you to plug in a headset for convenience, hands-free

conversations.

Volume down key Allows you to increase the ringtone or media volume or adjust the

voice volume during a call.

Micro-USB Connector Allows you to connect the phone charger or the USB cable.

Navigation up key Press to go up to view an item or confirm an option.

Phone Basics 6

Part Description

Navigation down key Press to go down to view an item or confirm an option.

Navigation left key Press to go left to view an item or confirm an option.

Navigation right key Press to go right to view an item or confirm an option.

Left softkey Enter Menu list from the Home screen, view an item or confirm an

option.

Right softkey Enter Contacts from the Home screen, view an item or confirm an

option.

Dial key View recent call history from the Home screen, or dial the number.

Power/End key Turn on/off the phone, or return back to the Home screen.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.

n Press and hold the Power/End key .

Note: Your screen remains blank while the phone is off (unless the battery is charging).

Lock/Unlock Your Phone

You can prevent accidental screen touches from activating phone functions by locking your phone.

n To lock the phone, press and hold the Back key .

n To unlock the phone, press the OK key and then press Back .

Navigate Through the Menus

The navigation keys on your phone let you scroll through onscreen items. To navigate a menu, press

up or down using the navigation keys.

Select Menu Items

As you navigate through the menu, menu options are highlighted. Select any option by highlighting it

and pressing the OK key . If the option is numbered, you can select it by pressing the

corresponding number on the phone’s keypad.

Back Up Within a Menu

n To go to the previous menu, press Back .

n To return to the Home screen, press Power/End key .

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