Alcatel One Touch 992D Operating instructions

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L2 Repair Document TCTMobile Limited

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Martell lite

one touch 992D

Note: this manual is non-contractual and TCT Mobile Limited can modify it without prior notice on

the characteristics of described equipments.

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1.0

2012-10-16

Updated according to CPM‟s comment

Jennifer Zhang

0.1

2012-9-7

Draft creation

Jennifer Zhang

Rev.

Date

Modification description

Prepared By

Checked By

Approved By

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1 Level 2 repair process

Reassembly

Record in BIG

End

Retest

Start

Visual Inspection

Warranty Check

Pretest & Failure confirm

SW Upgrade

Disassembly

L2 Repair

Retest

Function test

PCBA Replace

Restore User Information

Back up user data

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2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

1) IMEI sticker check:

a) The IMEI number MUST be the same with the one on the IMEI sticker. If not, it‟s out of warranty

policy

b) IMEI label should not be

Removed

Scratched

Unreadable

Un-approved or un-provided by Alcatel.

2) Humidity sticker: Liquid detection on humidity sticker.

2.2 Visual mechanical check

Mechanical warranties check items:

1) Corrosion

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Corrosion on the USB connector, SIM connector, and other metal surfaces。

2) Hole (diameter > 1mm)

Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,

keypad…

3) Bump

Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

4) Scratch

Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

5) Distortion

Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.

6) Broken

Touch broken, casing/cover broken, etc.

7) Dropped

Keypad tear off, touch lens, connectors dropped, etc.

8) Gap

External physical damage relating to abnormal use, like front case and frame opened

9) Others

Damage caused by disassembly ,wrong part assembly, loss of components

Use in abnormal environment like high temperature causing plastic melts

2.3 Pretest

1) Check that the SIM card is set correctly.

2) Insert the battery.

3) Power on the cell phone.

4) If the cell phone cannot power on, visually check the condition of the battery connector. Replace

it if necessary.

5) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked

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with dedicated SIM card. Use the correct SIM card.

6) Enter the phone code if necessary.

7) After the phone power on, test step by step with the auto test code:

Press *#2886# in dial screen and select “Auto” to start the auto test, then you will see

the interface displaying the version. Press “Pass”to continue.

If one of the test failed, it will ask you “Restart?”, press “YES”to restart the auto test

from the first one and “NO”to exit the auto test, while “NEXT”to continue the auto test.

TRACABILITY Test

I. You can get some information such as IMEI, CU, BT, WIFI, etc…

II. Press “Pass” to continue.

TP

I. “Please draw the yellow data”according to instructions and it will show “TEST

RESULT: OK!”

II. Press “PASS”to continue.

LCD MIRE/BLACK/GREYCHART/WHITE

I. You will see the LCD color changes if it functions well

II. Press “Pass” to continue.

LCD BackLight Level

I. The screen backlight will be flashing if it functions well.

II. Press “Pass” to continue.

KEYPAD.

I. Press the key displayed on the screen. The key on the screen will disappear

when you press it if it functions well

II. Press “Pass” to continue;

Flash LED Light Test.

I. The light near the camera will flashing.

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II. Press “Pass” to continue.

CAMERA IMG

Press “Pass”to continue if the camera functions well

CAMERA IMG FRONT

Press “Pass”to continue if front camera functions well

CAMERA LED

I. Camera LED will be turned on if functions well.

II. Press “Pass” to continue.

MELODY

I. You will hear the melody if it functions well.

II. Press “Pass” to continue.

HEADSET

I. Insert the headset and you will hear FM if functions well

II. Press "Pass" to continue

III. Remove headset according the instruction and it will say “Headset tested”if it

functions well;

IV. Press “Pass”to continue

USB

I. Insert USB cable and the phone will detect “Charger: OK”“USB: OK”if it

functions well

II. Remove USB cable according to the instruction and then press "Pass" to

continue

VIBRATOR

I. You can feel the phone‟s vibrating if it functions well.

II. Press “Pass” to continue.

G-SENSOR

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I. Screen will display “put the handset up and towards up”, follow this prompt

screen will display left arrow, right arrow, up arrow, down arrow and face

down arrow. Put the phone to the positions according to the arrows‟

direction. It will say “all positions checked”if functions well

II. Press “Pass”to continue

ALS/PS

III.It will say “Proximity Sensor detected”, put the phone near your skin and then

move away from your skin. values such as “near->far:2”will be shown if

functions well;

IV.Press “Pass”to continue

SIM

I. Insert the SIM card and the phone will detect it if it functions well

II. Press “Pass”to continue

MEMORY CARD

III.Insert the Memory card and the phone will detect it if it functions well

IV.Press “Pass”to continue

a) BT

V. The phone will running the BT and show the BT address on screen

VI.Press "Pass" to continue

b) WIFI

I. The phone will running the WIFI and search available network

II. Press "Pass" to continue

c) GPS

III.The phone will running the GPS and search satellite

IV.Press "Pass" to continue

BATTERY TEMP

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I. Battery temperature will be displayed on the screen

II. Press “Pass”to continue

CALL

I. You will hear a voice prompt which introduces some emergency call numbers if

functions well;

II. Press “Pass”to continue

3 Software download

It is authorized to download software for the handset which needs to be updated. This

downloading tool is called SW upgrade tool. Handset Software can be downloaded from

TS website via it. Thus internet access is necessary.

TS Website: https://css.tclmobile.cn/.

Equipments requested when download：

⑴A handset with full charged battery;

⑵PC with windows system;

⑶A USB cable.

Handset driver installation

Ⅰ. Download the driver package from the CSS website

Ⅱ. Power off the handset and connect to PC via end user cable. PC will detect the handset

and prompt a window to install the driver

Ⅲ. Select “Install from a list of specific location (Advanced)”, then select “Next”

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Ⅳ. Select “Browse” to choose the exact path where the driver package stored.

Ⅴ. After location selected, please select “Next”

Select

driver

according

to your PC

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