Alango Technologies Behear SMARTO User manual

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHSUM202206.15

BeHear® SMARTO

User Manual

Sound Enhancement by Alango Technologies, Ltd.

BeHear SMARTO User Manual Page 2 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

BeHear is the brand name for a line of concept, future-looking wearable audio devices that are

developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies

for the communication and entertainment markets.

BeHear is a registered trademark of Alango Technologies, Ltd.

For more information, contact:

Alango Technologies, Ltd.

2 Etgar St.

Tirat Carmel, ISRAEL 3903213

Tel.: +972 (0)77 320-4102

info@alango-behear.com

support@alango-behear.com

www.alango-behear.com

BeHear SMARTO User Manual Page 3 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Contents

Introduction ............................................................................................................................... 6

Key Benefits of SMARTO.................................................................................................................... 6

Device Overview ........................................................................................................................7

Main Unit ........................................................................................................................................... 7

Charging Cradle.................................................................................................................................. 8

Headsets ............................................................................................................................................ 8

Accessories......................................................................................................................................... 8

Getting Started........................................................................................................................... 9

Using the Headset.............................................................................................................................. 9

Choosing the Headset ..................................................................................................................... 9

Connecting the Headset..................................................................................................................9

Putting on the Headset ................................................................................................................... 9

Choosing the Best Ear Buds for Your Ears.......................................................................................9

Turning the Amplifier ON and OFF .................................................................................................... 9

Basic Operation........................................................................................................................10

Volume Control................................................................................................................................ 10

Set Volume Level...........................................................................................................................10

Set Maximum Volume Level .........................................................................................................10

Tone Control .................................................................................................................................... 10

Left/Right Balance............................................................................................................................ 11

Sound Focus..................................................................................................................................... 11

Pause/Resume the Amplifier ........................................................................................................... 12

Lock/Unlock the Buttons ................................................................................................................. 12

Securing the Amplifier ..................................................................................................................... 12

Checking the Battery Status............................................................................................................. 13

Charging the Battery........................................................................................................................ 13

Using BeHear SMARTO with Bluetooth ...................................................................................14

Pairing with Bluetooth Devices........................................................................................................ 14

How to Place the BeHear SMARTO amplifier into Pairing Mode..................................................14

Connecting with Bluetooth Devices................................................................................................. 14

Automatic Connection of Paired Bluetooth Devices ....................................................................14

Handling Mobile Phone Calls ........................................................................................................... 15

Emergency Call..............................................................................................................................15

EasyListen™ – Slowing Down Incoming Speech............................................................................15

Listening to Audio ............................................................................................................................ 15

Managing the Amplifier with the BeHear App ................................................................................ 16

Advanced Sound Tuning ...............................................................................................................17

BeHear SMARTO User Manual Page 4 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Tinnitus Masking ...........................................................................................................................18

Personalization ................................................................................................................................ 19

Hearing Assessment......................................................................................................................19

Before Starting the Hearing Assessment ......................................................................................19

Conducting the Hearing Assessment ............................................................................................20

Hearing Assessment Results .........................................................................................................21

Checking for Updates....................................................................................................................... 21

Mobile Application................................................................................................................... 22

Installing the Application ................................................................................................................. 22

First Launch...................................................................................................................................... 22

Connection....................................................................................................................................... 23

First Time Connection ...................................................................................................................23

Home Screens .................................................................................................................................. 24

Personal Hearing Amplification State ...........................................................................................24

Phone Call State ............................................................................................................................24

Audio Player State.........................................................................................................................24

Advanced Sound Tuning for Hearing Amplification State.............................................................25

Tinnitus Masking Noise .................................................................................................................26

Personalization ................................................................................................................................ 27

Personal Hearing Assessment....................................................................................................... 27

Edit Audiogram .............................................................................................................................29

Library of Audiograms...................................................................................................................30

Settings ............................................................................................................................................ 30

Application Settings ......................................................................................................................31

Device Settings.............................................................................................................................. 32

Update...........................................................................................................................................34

Information...................................................................................................................................... 35

Introduction ..................................................................................................................................36

Tutorials ........................................................................................................................................36

Version ..........................................................................................................................................37

Terms of Use .................................................................................................................................37

FAQ................................................................................................................................................37

Support.......................................................................................................................................... 38

Troubleshooting.......................................................................................................................39

General Issues.................................................................................................................................. 39

Reset the Amplifier .......................................................................................................................... 39

Updating the Firmware.................................................................................................................... 39

Legal Information.....................................................................................................................40

BeHear SMARTO User Manual Page 5 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

FCC Compliance Statement ............................................................................................................. 40

EU Declaration of Conformity.......................................................................................................... 41

European Union – Disposal Information ......................................................................................... 41

BeHear SMARTO User Manual Page 6 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Introduction

BeHear SMARTO is a fully customizable hand-held or body-worn personal hearing amplifier. It

is easy to operate and provides a substantial hearing boost to allow those with mild to severe

hearing challenges to participate fully in live conversations. SMARTO also enables an improved

listening experience for streamed audio from a cell phone, television set, or any other device

that transmits audio via Bluetooth.

Key Benefits of SMARTO

•Simple and effective: With large, colorful buttons for easy operation, it suits those who

are limited by mobility, vision, dexterity, or dementia.

•Tailor-made amplification: Conversation isn't just louder, it is personalized to suit the

user's unique hearing profile.

•Directionality: In challenging, noisy conditions users can activate “focus mode”, point

the device towards a particular person, and benefit from selective amplification in the

direction of interest.

•Built-in safety feature: A single-press user-defined emergency call option makes it easy

for the user to get assistance, if needed, and gives family members peace of mind.

•Loud and clear mobile calls: Comprehension during cell calls is increased due to

personalized amplification, noise reduction technology, and Alango's EasyListen™

feature, which slows down incoming speech when desired.

•Superior audio quality: Clear dialogue and rich music tones are delivered from streamed

television programs, music tracks, podcasts, conference calls, and other audio content.

•Tinnitus relief therapy: Customizable masking sound can ease the discomfort of tinnitus.

The BeHear application can be downloaded from the Google Play Store or Apple Store:

BeHear SMARTO User Manual Page 7 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Device Overview

Main Unit

Icon

Component

Function

Power button

•Shift up and hold to turn BeHear SMARTO on and off.

•Press briefly to show battery level (when BeHear SMARTO is on).

Sound Focus button

Press to toggle between Omni (all directions) and Front microphone

modes.

Accept button Handle phone calls (read Handling Phone Calls)

Manage audio listening (read Listening to Audio)

Cancel button

Volume up button

Press to increase call, audio, or ambient sound volume.

Volume down button

Press to decrease call, audio, or ambient sound volume.

Tone down button

Press to increase low frequencies (bass).

Tone up button

Press to increase high frequencies (treble).

Sound focus indicator

Shines in amber when the Front mode of the microphone is selected.

Notification LED

Flashing red and blue

Headset is in Bluetooth pairing mode.

Flashing blue

Headset is connected to a Bluetooth device.

Flashing amber

Hearing amplifier is active.

Sound level indicator

Volume, tone, or sound balance indicator

Battery indicator

Battery level and charging status indicator

Audio jack

Cable port for supplied headsets

USB-C charging port

Insert the supplied cable to charge the battery.

Charging port

Place this side down in the charging cradle to charge the battery.

BeHear SMARTO User Manual Page 8 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Charging Cradle

Icon

Component

Function

USB-C charging port

Insert the supplied cable to charge the battery.

Battery status indicator

A window displaying battery status

Headsets

In-ear headset On-ear headset

Accessories

•Charging cable

•Lanyard

•Earbud sets

BeHear SMARTO User Manual Page 9 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Getting Started

Using the Headset

Choosing the Headset

Choose one of the two supplied headsets you want to use with BeHear SMARTO – in-ear or on-

ear. When significant sound amplification is required the in-ear headset with properly selected

ear buds is the most effective option. The on-ear headset is generally more comfortable for

longtime wear.

Personal sound adjustments applied to BeHear SMARTO may vary depending on the type of the

headset used. If you choose to customize BeHear SMARTO via the BeHear app, be sure to

perform the Hearing Assessment using the type(s) of headset that will be worn.

Note: For best results, we recommend using BeHear SMARTO only with the supplied headsets.

They contain components which are used to optimize the user’s hearing experience.

Connecting the Headset

Insert the headset plug firmly into the amplifier.

Putting on the Headset

Both the on-ear and in-ear earphones are marked

with “L” and “R”. The side marked “L” is for the left

ear, and the side marked “R” is for the right ear.

Proper earphone placement is critical to

determining the direction of incoming sounds.

Choosing the Best Ear Buds for Your Ears

The in-ear headset of your BeHear SMARTO amplifier comes with two

shapes of silicone ear buds: open fit “tulip” (factory-installed) and mushroom (supplied in three

sizes). The pre-installed “tulip” ear bud is recommended for longtime wear. However, if the

buds do not fit snugly and comfortably in your ears you should remove the silicone covers from

the earpieces and try different mushroom-type options.

Turning the Amplifier ON and OFF

To turn on BeHear SMARTO:

Shift and hold the Power switch until the unit vibrates and the main

LED turns green. Release the switch, which will return to its original

position automatically.

To turn off BeHear SMARTO:

Shift and hold the Power switch until the unit vibrates and the main

LED turns red. Release the switch, which will return to its original

position automatically.

Note: The vibration option can be disabled by changing a setting in the BeHear application. See

the NOTIFICATIONS section of this manual for details.

BeHear SMARTO User Manual Page 10 of 41

Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15

Basic Operation

Volume Control

Set Volume Level

•To increase the volume press the

button.

•To decrease the volume press the

button.

Following any change, the current volume level is displayed on the sound level indicator for 5

seconds.

Set Maximum Volume Level

To protect the user’s hearing, BeHear SMARTO supports three different volume ranges (Low,

Mid, and High) so that the maximum volume can be set based on the user's personal hearing

ability. Gain is limited to the maximum volume in the selected range.

•To change the maximum volume level press and hold the and

buttons simultaneously for more than 5 seconds until the sound level

indicators shows the desired level.

•Release the buttons and repeat the action again to scroll between the

ranges of maximum volume.

Note: The initial setting (factory default) is Mid.

Tone Control

•To increase the bass (low frequency

sounds) press the button.

•To increase the treble (high frequency

sounds) press the button.

The sound level indicator increases incrementally to the left or right side, respectively. The

indication stays active for 5 seconds following the last change.

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