Advantech PPC-3100-RE9A User manual

User Manual

PPC-3100-RE9A

PPC-3120-RE9A

10.4"/12.1" Color TFT LCD Panel PC

with Intel® Atom™ E3940 Processor

PPC-3100/3120 User Manual

The documentation and the software included with this product are copyrighted 2018

by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right

to make improvements to the products described in this manual at any time without

notice. No part of this manual may be reproduced, copied, translated, or transmitted

in any form or by any means without the prior written permission of Advantech Co.,

Ltd. The information provided in this manual is intended to be accurate and reliable.

However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any

infringements of the rights of third parties that may result from its use.

Acknowledgements

Intel and Celeron are trademarks of Intel Corporation.

Microsoft Windows is registered trademark of Microsoft Corp.

All other product names or trademarks are properties of their respective owners.

Product Warranty (2 years)

Advantech warrants the original purchaser that its products will be free from defects

in materials and workmanship for two years from the date of purchase.

This warranty does not apply to any products that have been repaired or altered by

persons other than repair personnel authorized by Advantech, or products that have

been subject to misuse, abuse, accident, or improper installation. Advantech

assumes no liability under the terms of this warranty as a consequence of such

events.

Because of Advantech’s high quality-control standards and rigorous testing, most

customers never need to use our repair service. However, if an Advantech product is

defective, it will be repaired or replaced free of charge during the warranty period. For

out-of-warranty repairs, customers are billed according to the cost of replacement

materials, service time, and freight. Please consult your dealer for more details.

If you believe your product to be defective, follow the steps outlined below.

1. Collect all the information about the problem encountered. (For example, CPU

speed, Advantech products used, other hardware and software used, etc.) Note

anything abnormal and list any onscreen messages displayed when the prob-

lem occurs.

2. Call your dealer and describe the problem. Please have your manual, product,

and any relevant information readily available.

3. If your product is diagnosed as defective, obtain an return merchandize authori-

zation (RMA) number from your dealer. This allows us to process your return

more quickly.

4. Carefully pack the defective product, a completed Repair and Replacement

Order Card, and proof of purchase date (such as a photocopy of your sales

receipt) into a shippable container. Products returned without a proof of pur-

chase date are not eligible for warranty service.

5. Write the RMA number on the outside, and ship the package prepaid to your

dealer.

Part No. 2003310050 Edition 1

Printed in China October 2018

iii PPC-3100/3120 User Manual

Declaration of Conformity

This product has passed the CE test for environmental specifications. Test conditions

for passing included the equipment being operated within an industrial enclosure. In

order to protect the product from damage resulting from electrostatic discharge

(ESD) or electromagnetic interference (EMI) leakage, we strongly recommend using

CE-compliant industrial enclosure products.

Technical Support and Assistance

1. Visit the Advantech website at http://support.advantech.com to obtain the latest

product information.

2. Contact your distributor, sales representative, or Advantech's customer service

center for technical support if you need additional assistance. Please have the

following information to hand before calling:

–Product name and serial number

–Description of your peripheral attachments

–Description of your software (operating system, version, application software,

etc.)

–A complete description of the problem

–The exact wording of any error messages

PPC-3100/3120 User Manual

Safety Instructions

1. Read these safety instructions carefully.

2. Retain this user manual for future reference.

3. Disconnect the equipment from all power outlets before cleaning. Use only a

damp cloth for cleaning. Do not use liquid or spray detergents.

4. For pluggable equipment, the power outlet socket must be located near the

equipment and easily accessible.

5. Protect the equipment from humidity.

6. Place the equipment on a reliable surface during installation. Dropping or letting

the equipment fall may cause damage.

7. The openings on the enclosure are for air convection. Protect the equipment

from overheating. Do not cover the openings.

8. Ensure that the power source voltage is correct before connecting the equip-

ment to a power outlet.The power outlet socket should be grounded.

9. Position the power cord away from high-traffic areas. Do not place anything over

the power cord.

10. All cautions and warnings on the equipment should be noted.

11. If the equipment is not used for a long time, disconnect it from the power source

to avoid damage from transient overvoltage.

12. Never pour liquid into an opening. This may cause fire or electrical shock.

13. Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

14. If the following occurs, have the equipment checked by service personnel:

The power cord or plug is damaged.

Liquid has penetrated into the equipment.

The equipment has been exposed to moisture.

The equipment is malfunctioning or does not operate according to the user

manual.

The equipment has been dropped and damaged.

The equipment has obvious signs of breakage.

15. Do not leave the equipment in an environment with a storage temperature of

below -40 °C (-40°F) or above 60 °C (140 °F) as this may cause damage. The

equipment should be stored in a controlled environment.

16. CAUTION: Batteries are at risk of exploding if incorrectly replaced. Replace only

with the equivalent type recommended by the manufacturer. Discard used bat-

teries according to the manufacturer’s instructions.

ATTENTION: Il y a danger d’explosion s’il y a remplacement incorrect de la pile.

Remplacer uniquement avec une pile du même type ou d’un type équivalent

recommandé par le constructeur.

17. The equipment should only be installed in a Restricted Access Area.

18. In accordance with IEC 704-1:1982 specifications, the sound pressure level at

the operator’s position does not exceed 70 dB (A).

19. This product is intended to be supplied by a listed power adapter or DC power

source rated 9 ~ 32VDC, 7 ~ 2A, and TMA 60 °C.

20. CAUTION: This product is not intended for use by children and is not suitable for

use in locations where children are likely to be present (this product is not a toy).

ATTENTION: Ce produit n’est pas un jouet et devrait être gardé hors de la por-

tée des enfants.

21. DISCLAIMER: These instructions are provided in accordance with IEC 704-1

standards. Advantech disclaims all responsibility for the accuracy of any state-

ments contained herein.

v PPC-3100/3120 User Manual

Safety Precaution - Static Electricity

Follow the simple precautions below to protect yourself from harm and the products

from damage.

To avoid electrical shock, always disconnect the power from the PC chassis

before manual handling. Do not touch any components on the CPU card or

other cards while the equipment is powered on.

Disconnect the power before executing any configuration changes. A sudden

rush of power after connecting a jumper or installing a card may damage sensi-

tive electronic components.

Battery Information

Batteries, battery packs, and accumulators should not be disposed of as unsorted

household waste. Please use the public collection system to return, recycle, or treat

them in compliance with local regulations.

Manual Conventions

Revision

Warning! Warnings indicate conditions that if not observed can cause personal

injury!

Caution! Cautions are included to prevent hardware damage and data loss.

For example, “Batteries are at risk of exploding if replaced with an incor-

rect type. Replace only with the same or equivalent type recommended

by the manufacturer. Dispose of used batteries according to the manu-

facturer’s instructions.”

Par exemple, “Si la batterie est remplacée par un modèle inapproprié, il

y a un risque d’explosion. Remplacer les produits identiques ou équiva-

lents recommandés par le fabricant. Traitement des piles usagées selon

les instructions du fabricant.”

Note! Notes provide additional optional information.

Date Version Description/Change

July 2018 1.0 Initial

PPC-3100/3120 User Manual

vii PPC-3100/3120 User Manual

Contents

Chapter 1 General Information ............................1

1.1 Introduction ............................................................................................... 2

1.2 Key Features............................................................................................. 2

1.3 Front Panel................................................................................................ 2

Figure 1.1 Front Panel ................................................................. 2

1.4 Rear Panel ................................................................................................ 3

Figure 1.2 Rear Panel.................................................................. 3

1.5 Dimensions ............................................................................................... 3

Figure 1.3 PPC-3100-RE9A Dimensions..................................... 3

Figure 1.4 PPC-3120-RE9A Dimensions..................................... 4

1.6 Specifications ............................................................................................ 4

1.7 Ordering Information ................................................................................. 5

Chapter 2 System Installation and Setup ...........7

2.1 Quick System Tour.................................................................................... 8

Figure 2.1 Panel PC Front View .................................................. 8

Figure 2.2 Panel PC Rear View................................................... 8

Figure 2.3 Panel PC I/O Ports ..................................................... 9

2.2 Installation Procedures.............................................................................. 9

2.2.1 HDD Installation ............................................................................ 9

2.2.2 mSATA Installation ..................................................................... 15

2.2.3 Memory Card Installation ............................................................ 15

2.2.4 Wireless LAN Module Installation ............................................... 17

2.3 Mounting the System .............................................................................. 19

2.3.1 Wall Mounting ............................................................................. 19

2.3.2 Panel Mounting ........................................................................... 21

2.3.3 Arm Mounting.............................................................................. 23

2.3.4 Stand Mounting........................................................................... 24

Chapter 3 Jumper Settings ................................27

3.1 Motherboard Layout ................................................................................ 28

3.2 Jumper and Connector Settings.............................................................. 29

3.3 External COM Ports Pin Definition .......................................................... 31

3.3.1 COM1 ~ COM5: RS232 .............................................................. 31

3.3.2 COM3: RS-422/485 with Isolation............................................... 32

Chapter 4 Software Setup ..................................33

4.1 Driver Installation .................................................................................... 34

4.2 BIOS Setup Program .............................................................................. 34

4.2.1 Entering BIOS Setup................................................................... 34

4.2.2 Adjustment of LCD Brightness.................................................... 35

4.2.3 COM2 Mode Selection (RS232/RS422/RS485) ......................... 37

4.2.4 OS Selection ............................................................................... 39

4.2.5 BIOS AT & ATX Setup ................................................................ 40

4.2.6 Wake-on-LAN ............................................................................. 42

Appendix A Watchdog Timer Programming ........45

PPC-3100/3120 User Manual viii

A.1 Watchdog Timer Programming Example ................................................ 46

Chapter 1

1General Information

Introduction

Specifications

Dimensions

PPC-3100/3120 User Manual 2

1.1 Introduction

Advantech's PPC-3100/3120-RE9A is an all-in-one lightweight panel PC equipped

with a 10.4”/12.1” TFT LCD. Powered by an Intel® Atom™ E3940 processor, PPC-

3100/3120-RE9A provides excellent performance, memory, graphics, and peripheral

I/O support in a compact, fanless, embedded system. Built for high durability, PPC-

3100/3120-RE9A features a flat touchscreen with IP65 ingress protection and die-

cast aluminum alloy enclosure. It’s ideal for easy and simple integration into various

applications.

1.2 Key Features

Robust IP65-rated true-flat color TFT LCD

Ultra-thin fanless design with aluminum alloy front bezel

Intel® Atom™ E3940 processor

1 x SODIMM DDR3L 1866 MHz (max. 8 GB)

1 x Full-size mini PCIe card slot

4 x USB 3.0 ports

Supports SATA 6 Gb/s interface for 2.5” SATA storage

Optional mini PCIe 802.11b/g/n wireless module

1.3 Front Panel

The PPC-3100/3120-RE9A front panel is a true-flat color TFT LCD with resistive

touch control and an IP65 rating for resistance to dust and water (Figure 1.1).

Figure 1.1 Front Panel

Note! Figure 1.1 shows the PPC-3100-RE9A model. The PPC-3100/3120-

XE9X model features the same design.

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