Advantech EKI-9316P Series User manual

User Manual EKI-9316P/ EKI-9312P

Series

Industrial Managed 16-Port and 12-

Port Full Gigabit Switch with PoE/

PoE+

Content

Chapter 1

Hardware Installation

1.1.

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2.

Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2.1

EKI-9316P/ EKI-9312P...............................................................

1.2.2

EKI-9316 / EKI-9312 ..................................................................

1.3.

Product Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.3.1

EKI-9316P/ EKI-9312P................................................................

1.3.2

EKI-9316 / EKI-9312 ..................................................................

1.4.

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.4.1

EKI-9316P/ EKI-9312P...............................................................

1.4.2

EKI-9316 / EKI-9312 ..................................................................

1.5.

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.6.

Product Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.6.1

Front View................................................................................

1.6.2

Rear View ................................................................................

1.6.3

Bottom View.............................................................................

1.7.

Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.7.1

DIN Rail Mounting....................................................................

1.7.2

Wall Mounting (Optional Kit by Request)..................................

1.8.

Hardware Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.9.

Power and Alarm Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.9.1

Overview ..................................................................................

1.9.2

Considerations .........................................................................

1.9.3

Grounding the Device ..............................................................

1.9.4

Wiring a Relay Contact ............................................................

1.9.5

Wiring the Power Inputs...........................................................

1.9.6

Wiring the Digital Inputs ...........................................................

1.10.

Communication Port Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.10.1

RJ45 Ethernet Cable Wiring ....................................................

1.10.2

Mini-GBIC Fiber Transceivers..................................................

1.10.3

Network Device Validation .......................................................

1.10.4

Validating Connectivity.............................................................

1.10.5

Serial Console Port Wiring.......................................................

1.10.6

USB Console Port Wiring.........................................................

1.11.

Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter

First Time Setup

2.1.

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.1.1

Overview ..................................................................................

2.1.2

Introduction ..............................................................................

2.1.3

Administrative Interface Access...............................................

2.1.4

Using the Graphical (Web) Interface........................................

2.1.5

Configuring the Switch for Network Access .............................

2.1.6

Configuring the Ethernet Ports.................................................

2.2.

Web Browser Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.2.1

Preparing for Web Configuration .............................................

2.2.2

System Login ...........................................................................

Chapter

Management Interface

3.1.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.2.

Recommended Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.2.1

Changing Default Password ....................................................

3.3.

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.3.1

System Information ..................................................................

3.3.2

System Description ..................................................................

3.3.3

IP Configuration .......................................................................

3.3.4

AAA..........................................................................................

3.3.5

Local Password Management..................................................

3.3.6

Power over Ethernet ................................................................

3.3.7

Email Alerts..............................................................................

3.3.8

SNMP ......................................................................................

3.3.9

Event Manager ........................................................................

3.3.10

Trap Manager ..........................................................................

3.3.11

DHCP Server ...........................................................................

3.3.12

DNS .........................................................................................

3.3.13

Date and Time .........................................................................

3.3.14

ISDP ........................................................................................

3.3.15

LLDP........................................................................................

3.3.16

TACACS+ ..............................................................................

101

3.3.17

RADIUS .................................................................................

103

3.3.18

ARP Table .............................................................................

112

3.3.19

Reset Button ..........................................................................

112

3.3.20

113

3.4.

Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

114

3.4.1

MAC Address Table...............................................................

114

3.4.2

Interface Setting.....................................................................

122

3.4.3

Interface Statistics .................................................................

128

3.4.4

Port Mirroring .........................................................................

139

3.4.5

VLAN Setting .........................................................................

142

3.4.6

QinQ ......................................................................................

152

3.4.7

GARP.....................................................................................

155

3.4.8

Port Channel..........................................................................

159

3.4.9

X-Ring Pro .............................................................................

162

3.4.10

Spanning Tree .......................................................................

165

3.4.11

Flow Control...........................................................................

174

3.5.

Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

174

3.5.1

IGMP Snooping .....................................................................

174

3.5.2

IGMP Snooping Querier.........................................................

181

3.5.3

MLD Snooping .......................................................................

185

3.5.4

MLD Snooping Querier ..........................................................

192

3.5.5

L2 Multicast Table..................................................................

195

3.5.6

GMRP Table ..........................................................................

197

3.6.

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

198

3.6.1

Denial of Service Protection...................................................

198

3.6.2

Port Access Control ...............................................................

199

3.6.3

DHCP Snooping ....................................................................

216

3.6.4

Protected Ports ......................................................................

229

3.7.

QoS . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

231

3.7.1

Access Control Lists ..............................................................

231

3.7.2

Differentiated Services...........................................................

248

3.7.3

Class of Service .....................................................................

256

iii

3.8.

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

263

3.8.1

System Resources.................................................................

263

3.8.2

Config Save ...........................................................................

264

3.8.3

Factory Defaults.....................................................................

264

3.8.4

Download...............................................................................

265

3.8.5

Upload ...................................................................................

266

3.8.6

System Reset ........................................................................

268

3.8.7

Network Diagnostics ..............................................................

268

Chapter 4

Troubleshooting

4.1. Troubleshooting. . . . . . . . . . . . . . . . . . . . ….. . . . . . . . . . . . . . . .. . . . 274

Federal Communication Commission Interference

Statement

For further certification information, please go to www.advantech.com

Declaration of Conformity

This product has passed the CE test for environmental specifications when shielded cables

are used for external wiring. We recommend the use of shielded cables. This kind of cable is

available from Advantech. Please contact your local supplier for ordering information.

This product has passed the CE test for environmental specifications. Test conditions for

passing included the equipment being operated within an industrial enclosure. In order to

protect the product from being damaged by ESD (Electrostatic Discharge) and EMI

leakage, we strongly recommend the use of CE-compliant industrial enclosure products.

FCC Class A

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reason-

able protection against harmful interference when the equipment is operated in a commer-

cial environment. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference in which case the user will be required to

correct the interference at his own expense.

61058-1

Battery Information

Your Batteries

Batteries, battery packs, and accumulators should not be disposed of as unsorted house-

hold waste. Please use the public collection system to return, recycle or treat them in

com-pliance with the local regulations.

Product Warranty (2 years)

Advantech warrants to you, the original purchaser, that each of its products will be free

from defects in materials and workmanship for two years from the date of purchase.

This warranty does not apply to any products which have been repaired or altered by per-

sons other than repair personnel authorized by Advantech, or which have been subject to

misuse, abuse, accident or improper installation. Advantech assumes no liability under

the terms of this warranty as a consequence of such events.

Because of Advantech’s high quality-control standards and rigorous testing, most of our

customers never need to use our repair service. If an Advantech product is defective, it will

be repaired or replaced at no charge during the warranty period. For out of-warranty

repairs, you will be billed according to the cost of replacement materials, service time and

freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

Collect all the information about the problem encountered. (For example, CPU speed,

Advantech products used, other hardware and software used, etc.) Note anything

abnormal and list any on screen messages you get when the problem occurs.

Call your dealer and describe the problem. Please have your manual, product, and

any helpful information readily available.

If your product is diagnosed as defective, obtain an RMA (return merchandize authori-

zation) number from your dealer. This allows us to process your return more quickly.

Carefully pack the defective product, a fully-completed Repair and Replacement

Order Card and a photocopy proof of purchase date (such as your sales receipt) in a

shippable container. A product returned without proof of the purchase date is not

eligible for warranty service.

Write the RMA number visibly on the outside of the package and ship it prepaid to

your dealer.

Conventions

Warning signs are used to identify immediate hazards for property damage,

injury or death.

CAUTION SIGNS ARE USED WARN AGAINST POTENTIAL HAZARDS OR TO

CAUTION AGAINST UNSAFE PRACTICES.

Note signs are used to provide additional information for the device or settings.

reproduced, adapted, stored in a retrieval system, translated into any language, or transmit-ted

in any form or by any means without the written permission of the manufacturer.

vii

Customer Support

Safety Information

Safety Requirements

Before you begin installing the device, read through the following safety guidelines to

prevent personal injury or property damage.

Seek assistance from a trained professional installer, especially if it is your first time

to install this device. 



Choose your installation site carefully, noting the location of electric power and

circuit lines and ensuring that there are no obstructions. 



Do not attempt to service or open the device by yourself. Bring it to a qualified

personnel or service center for repairs. 



The product was submitted and evaluated for use at the maximum ambient temperature 

permitted by the manufacture's specification of: 60°C 

viii

Electrostatic Discharge Requirements

Follow the steps below to protect components from electrostatic discharge:

1. Wear an ESD wrist strap when installing the device.

2. Handle the power adapter by its edge and do not touch any component or printed

circuit boards.

Temperature/Humidity Requirements

Make sure to keep the temperature and humidity of the installation location at an optimal

level. Very high temperatures may cause poor insulation, power leakage, mechanical

property changes, and metal component corrosion. Very high temperatures will also

accelerate insulation aging, which will greatly degrade reliability and even severely shorten

operation life.

Under over-low humidity environments, insulation spacers may shrink, resulting in

loosening of mounting screws. Extremely low humidity may also cause static electricity,

which will damage the circuit.

Maintenance Requirements

Dust is a major safety hazard for this device. Dust may cause electrostatic absorption,

resulting in bad contact between metal connectors or metal joints. Electrostatic absorption

is faster and easier in environments with very low humidity, shortening device life and also

causing communication failure.

Dust content and particle size requirements are as follows:

Table 1. Dust Content and Particle Size Requirements

Mechanical Active Substance

Content (number/m³)

Dust Particle

≤3×104 (no dust can be seen on desk in three days)

Dust particle diameter: ≥5μm

Aside from dust, there should be strict limitation on air contained in the room where the

device is located. Too much salt, acid and sulfide in the air will accelerate metal corrosion

and aging process of certain components. There should measures to prevent harmful gas

such as SO2, H2S, NH3and CI2from entering the operational environment.

Table 2. Maximum Values for Harmful Gases

Gas

Max. Value (mg/m³)

0.2

0.0006

0.05

0.01

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