ActionTec GT724WG User manual
103948/3-11/6960
1-888-850-5915
Technical Support
Table of Contents
General Information ....................................... 1
Verify Computer Settings ................................ 1
Router Installation ........................................... 4
Configuring Your Router .................................. 5
Configuring Your Computer .......................... 10
Configuring Your Email ................................ 13
Actiontec GT724WG Router
Setup and User Guide
Helpful instructions on how to Set-up
your new Static IP DSL Service
1-888-850-5915
Technical Support
1
Actiontec GT724WG Router
103948/3-11/6960
General Information
Router Kit Components
Your router kit should include the following:
• Actiontec GT724WG modem/router
• Power cord
• Two (2) Ethernet cables
• Phone cord
• DSL filters
Please note:
In order to connect the router to your computer, your computer must have an Ethernet Network Interface
(NIC) installed.
Powercycling
If you’re experiencing trouble getting an Internet connection, follow the following steps:
1. Turn off the Actiontec GT724WG router.
2. Shut down your computer.
3. Wait 60 seconds.
4. Turn on the Actiontec GT724WG router.
5. Wait 1–3 minutes for all lights to stop flashing on the router.
6. Turn on your computer.
7. If your problem is not resolved, please contact our Technical Support team.
Verify Computer Settings
For All Windows Computers
To verify connection configurations:
1. Select Start, then Control Panel.
Note:
If you do not see Control Panel, select Settings, then Control Panel.
Setup and User Guide
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Actiontec GT724WG Router
103948/3-11/6960
Setup and User Guide
2. Select Network and Internet Connections.
Note:
If you do not see Network and Internet Connections, skip to Step 3.
3. Click Internet Options.
4. Select the Connections tab.
5. Select Never Dial a Connection.
6. Click LAN Settings.
7. Verify all boxes are unchecked and click OK.
8. Click OK.
9. Verify that your computer is set to Obtain an IP Address Automatically (follow the steps for your OS below).
To verify Local Area Network (LAN) configurations:
Windows 7:
1. Select the Start Circle, then in the Start Search field, type “Network and Sharing”.
2. Select Network and Sharing Center.
3. Select Change adapter settings.
4. Right-click Local Area Connection and click Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. From the dropdown list, select Properties.
7. Make sure Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically are
selected, and then click OK.
8. Click Close.
Windows Vista:
1. Select the Start Circle. Then type “Network and Sharing” in the Start Search field.
2. Select Choose Network and Sharing Center.
3. Select View Status next to Local Area Connection.
4. Select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. Select Properties.
7. Make certain Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
8. Click Close.
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Windows XP:
1. Select Start, then Control Panel.
Note:
If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note:
If you do not see Network and Internet Connections, skip to Step 3.
3. Click Network Connections.
4. Right-click Local Area Connection, then select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP.
6. Select Properties.
7. Make certain Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
8. Click Close.
Windows 2000:
1. Select Start, then Settings, and then Control Panel.
2. Select Network and Dialup Connections.
3. Right-click Local Area Connection, then select Properties.
4. Highlight (do not uncheck) Internet Protocol TCP/IP.
5. Select Properties.
6. Make certain Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
7. Click Close.
Actiontec GT724WG Router
103948/3-11/6960
Setup and User Guide
Actiontec GT724WG Router
1-888-850-5915
Technical Support
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For All Macintosh Computers:
To verify connections and Local Area Network (LAN) configurations:
Mac OS X:
1. Select the Apple menu, then select System Preferences.
2. Select Network.
3. On the Show dropdown box, select Built-In Ethernet.
4. On the TCP/IP tab, make sure the Configure IPv4 dropdown menu is set to Using DHCP.
5. Click Close.
6. When asked if you want to apply configuration changes, select Apply.
Mac OS 8/9:
1. Select the Apple menu, then select Control Panels, and select TCP/IP.
2. On the Connect via dropdown menu, select Ethernet.
3. On the Configure dropdown menu, select Using DHCP Server.
4. Click Close.
5. When asked if you want to save changes to the configuration, select Save.
Router Installation
The router needs proper ventilation to function. Be sure to set up your router in a ventilated area,
away from any heat sources.
To wire a single computer:
1. Plug the power cord into the power port on the back of the router.
2. Plug the other end of the power cord into a power outlet. A power strip with surge protection is recommended.
3. Plug one end of the supplied phone cord into the gray phone port the back of the router.
4. Plug the other end of the phone cord directly into the phone jack in the wall.
5. Plug one end of the yellow Ethernet cable into the Ethernet Network Interface Card (NIC) in your computer.
6. Plug the other end of the Ethernet cable into any yellow Ethernet port on the back of the Actiontec router.
7. The following lights should be lit on the router:
• Power light on solid green.
• DSL light on solid green.
• Ethernet light on solid green (may flash somewhat).
103948/3-11/6960
Setup and User Guide
Actiontec GT724WG Router
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Technical Support
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Setup and User Guide
8. You should now be able to connect to the Internet. If a connection is not established, powercycle your
computer. See page 1 for instructions.
Please note:
If setting up more than one computer, repeat Steps 5 and 6.
Configuring Your Router
To configure your router, you will need your welcome letter with your Static IP Address settings. If you do not
have this, please contact our Technical Support team.
To configure your router:
1. Open an Internet browser (Internet Explorer, Firefox, Safari, etc.). In the address field enter “192.168.0.1”
and press Enter.
2. On the Main Menu, click the Advanced Setup icon at the top of the page.
3. Click the WAN IP Address link to begin.
Actiontec GT724WG Router
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4. Select Yes on the confirmation screen.
5. Select Specify a Static IP Address under Step 1 (additional information will appear).
6. Verify RFC 1483 Bridged is selected under Step 2.
103948/3-11/6960
Setup and User Guide
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7. Enter the WAN IP address listed on your welcome letter in the matching boxes under Step 3
and click the Apply button.
8. On the Main Menu, click the Advanced Setup icon at the top of the page.
9. Click the LAN IP Address link to begin.
Actiontec GT724WG Router
103948/3-11/6960
Setup and User Guide
If the devices behind your computer
do not need a static IP, please stop
here.
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10. Select Yes on the confirmation screen.
11. Enter the LAN IP address and Subnet Mask listed on your welcome letter.
12. Click Apply.
13. You will then see:
Actiontec GT724WG Router
103948/3-11/6960
Setup and User Guide
1-888-850-5915
Technical Support
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Actiontec GT724WG Router
103948/3-11/6960
Setup and User Guide
14. Click OK (please wait to powercycle your router; you will reboot later).
Note:
When using a Static IP address on your LAN you must also shut off the modem’s DHCP server and NAPT.
15. On the Main Menu, click the Advanced Setup icon at the top of the page.
16. Select DCHP Settings.
17. Turn the DHCP settings off and click Apply.
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