ACRONIS BACKUP RECOVERY 10 WORKSTATION User manual

Installation Guide

Acronis® Backup & Recovery ™ 10

Workstation

Table of Contents

1. Installation of Acronis Backup & Recovery 10 .......................................................... 3

1.1. Acronis Backup & Recovery 10 components ...................................................................... 3

1.1.1. Agent for Windows......................................................................................................................................3

1.1.2. Bootable components and media builder .................................................................................................4

1.1.3. WinPE ISO Builder........................................................................................................................................ 4

1.1.4. Management Console .................................................................................................................................4

1.2. Supported operating systems ............................................................................................. 4

1.3. Hardware requirements...................................................................................................... 5

1.4. License policy ...................................................................................................................... 6

1.5. Local installation (Windows) ............................................................................................... 6

1.5.1. Preparation...................................................................................................................................................6

1.5.2. Installation procedure .................................................................................................................................6

1.5.3. Specifying credentials for Acronis services ................................................................................................7

1.5.4. Update ..........................................................................................................................................................7

1.6. Unattended installation in Windows .................................................................................. 8

1.7. Configuration script parameters ......................................................................................... 8

1.8. Trial product version ........................................................................................................... 9

1.9. Upgrading to stand-alone editions of Acronis Backup & Recovery 10 ............................. 10

2. Index.................................................................................................................... 13

1. Installation of Acronis Backup & Recovery 10

Acronis Backup & Recovery 10 installation documentation helps answer questions that might arise

before and during the product installation.

1.1. Acronis Backup & Recovery 10 components

This section contains a list of Acronis Backup & Recovery 10 components with a brief description of

their functionality.

Components for a managed machine (agents)

These are applications that perform data backup, recovery and other operations on the machines

managed with Acronis Backup & Recovery 10. Agents require a license to perform operations on each

managed machine. Agents have multiple features, or add-ons, that enable additional functionality

and so might require additional licenses.

Console and tools

The console provides Graphical User Interface and remote connection to the agents and other

Acronis Backup & Recovery 10 components. With bootable media builders, you can create bootable

media in order to use the agents and other rescue utilities in a rescue environment. Availability of

the agent add-ons in a rescue environment depends on whether an add-on is installed on the

machine where the media builder is working.

1.1.1. Agent for Windows

This agent enables disk-level and file-level data protection under Windows.

Disk backup

Disk-level data protection is based on backing up either a disk or a volume file system as a whole,

along with all the information necessary for the operating system to boot; or all the disk sectors using

the sector-by-sector approach (raw mode). A backup that contains a copy of a disk or a volume in a

packaged form is called a disk (volume) backup or a disk (volume) image. It is possible to recover disks

or volumes as a whole from such backup, as well as individual folders or files.

File backup

File-level data protection is based on backing up files and folders residing on the machine where the

agent is installed or on a network share. Files can be recovered to their original location or to another

place. It is possible to recover all files and folders that were backed up or select which of them to

recover.

Other operations

Conversion to a virtual machine

Rather than converting a disk backup to a virtual disk file, which requires additional operations to

bring the virtual disk into use, Agent for Windows performs the conversion by recovering a disk

backup to a new virtual machine of any of the following types: VMware Workstation, Microsoft

Virtual PC, Parallels Workstation or Citrix XenServer virtual appliance. Files of the fully configured and

operational machine will be placed in the folder you select. You can start the machine using the

respective virtualization software or prepare the machine files for further usage.

Disk management

Agent for Windows includes Acronis Disk Director Lite - a handy disk management utility. Disk

management operations, such as cloning disks; converting disks; creating, formatting and deleting

volumes; changing a disk partitioning style between MBR and GPT or changing a disk label, can be

performed either in the operating system or using bootable media.

1.1.1.1. Universal Restore

The Universal Restore add-on enables you to use the restore to dissimilar hardware functionality on

the machine where the agent is installed, and create bootable media with this functionality. Universal

Restore handles differences in devices that are critical for Windows start-up, such as storage

controllers, motherboard or chipset.

1.1.2. Bootable components and media builder

Bootable components of the agent enable operations with reboot, such as recovery of the volume

containing the currently active operating system. Once the operations are completed, the machine

boots into the operating system again. The bootable components are based on the Linux kernel. You

can choose not to install the bootable components and perform operations that require reboot using

bootable media.

Acronis Bootable Media Builder is a dedicated tool for creating bootable media containing the

bootable components. The media builder, delivered with Agent for Windows, creates bootable media

that represents volumes and network in the Windows-like style (C:, D:, \\server\share).

The Universal Restore add-on enables you to use the restore to dissimilar hardware functionality on

the machine where the agent is installed, and create bootable media with this functionality. Universal

Restore handles differences in devices that are critical for Windows start-up, such as storage

controllers, motherboard or chipset.

1.1.3. WinPE ISO Builder

Acronis WinPE ISO Builder is a dedicated tool for creating bootable media based on Windows

preinstallation environment. This tool can be installed only on machines running Windows.

1.1.4. Management Console

Acronis Backup & Recovery 10 Management Console is an administrative tool for local access to

Acronis Backup & Recovery 10 agent.

1.2. Supported operating systems

Acronis Backup & Recovery 10 Management Console

•Windows 2000 Professional SP4/XP Home Editions/XP Professional SP2+

•Windows 2000 Server/2000 Advanced Server/Server 2003/Server 2008*

•Windows SBS 2003/SBS 2008*

•Windows XP Professional x64 Edition, Windows Server 2003/2008* x64 Editions

•Windows Vista - all editions

•Windows 7*

Acronis Backup & Recovery 10 Agent for Windows

•Windows 2000 Professional SP4/XP Home Editions/XP Professional SP2+

•Windows XP Professional x64 Edition

•Windows Vista - all editions

•Windows 7*

Remote connection to the agent is not possible.

* Windows 7 is supported starting from Acronis Backup & Recovery 10 build 10.0.11105.

Windows 7 is supported with the following limitations:

1Mounting backups stored in Acronis Secure Zone is not possible

2Mounting backups located on a network share in read/write mode is not possible

3The Active Restore feature is not available when restoring a system volume in Windows from a

backup stored in Acronis Secure Zone

4User accounts generated for Acronis services during the product installation may appear on the

Windows 7 logon screen.

1.3. Hardware requirements

This section lists the minimum and recommended hardware requirements to install and run Acronis

Backup & Recovery 10 components.

Acronis Backup & Recovery 10 Management Console

Item Minimum requirements Recommended

Computer processor Modern processor, 800 MHz or faster

Itanium platforms are not supported

1 GHz 32-bit (x86) or 64-bit (x64)

processor

System memory 128 MB 512 MB or more

Screen resolution 800*600 pixels 1024*768 pixels or higher

Installation disk space 50 MB

Other hardware Mouse

CD-RW, DVD-RW, drive for bootable

media creation

Acronis Backup & Recovery 10 Agent for Windows

Item Minimum requirements Recommended

System memory 256 MB 512 MB or more

Installation disk space

100 MB

1.4. License policy

Acronis Backup & Recovery 10 licensing is based on the number of machines managed and protected

by the product. Acronis Backup & Recovery 10 agents require a license to perform operations on each

managed machine.

Acronis Backup & Recovery 10 Server for Windows (ABR10 SW)

Acronis Backup & Recovery 10 Workstation (ABR10 W)

The license key for the appropriate Acronis Backup & Recovery 10 edition is required to install an

agent delivered with any of these editions. The license key has to be entered during the agent

installation.

Reassigning licenses

If a managed machine is taken out of service permanently and replaced, or the machine's network

card is replaced (which normally results in changing the MAC address), you can remove the

corresponding license from Acronis License Server and then add it anew to a pool of available

licenses.

According to Acronis End User License Agreement:

You may reassign a Software License if you retire the licensed Hardware due to permanent Hardware

failure. If you reassign a Software License, the Hardware to which you reassign the license becomes

the new licensed Hardware for that particular Software License.

1.5. Local installation (Windows)

You have a choice between downloading a full installation package and a small executable package

that will download from Acronis Web site, only those components that you select to install.

1.5.1. Preparation

Acronis Backup & Recovery 10 uses TCP port 9876 for local installation and for communication

between components. The setup program automatically opens this port through Windows Firewall. If

you use a different firewall, make sure that the port is open for both incoming and outgoing requests

through that firewall.

1.5.2. Installation procedure

Do the following to install Acronis Backup & Recovery 10:

1. Run the Acronis Backup & Recovery 10 setup file.

2. Click Install Acronis Backup & Recovery 10.

3. Type your license key.

4. Select the components and specify the component features that you want to install.

5. Specify credentials for the Acronis Backup & Recovery 10 Agent for Windows service. By default,

the setup program will create a dedicated user account for the service. See "Specifying

credentials for Acronis services (p. 7)".

Note: When canceling the installation process, only the last package is removed. Other components, if any,

remain installed.

1.5.3. Specifying credentials for Acronis services

Acronis Backup & Recovery 10 Agent for Windows runs as service. When installing this component,

you need to specify the account under which the agent's service will run.

You can either create a dedicated user account or specify an existing account of a local or domain

user.

If you choose to create a dedicated user account for the service (recommended), the setup program

will create the following user account:

•Acronis Agent User

For security purposes, this account will be assigned only the user rights that are necessary to run the

corresponding service and perform backup and recovery:

•The account is assigned the Log on as a service user right.

•The account is additionally assigned the Log on locally, Back up files and directories, Restore files

and directories, and Shut down the system user rights.

If you choose to specify an existing local or domain user account—for example, .\LocalUser or

DomainName\DomainUser—make sure that the account is assigned the user rights listed above.

The agent service additionally uses an auxiliary user account—by default, the newly created Acronis

Service User account (called "__acro_subst_user__" in the registry and in the list of users); you can

specify an existing user account instead. This auxiliary account is assigned the Log on as a service user

right and need not have any other user rights. In an Active Directory domain, we recommend using an

existing domain user account instead of the default account.

If the machine is part of an Active Directory domain, make sure that the domain's security policies do

not prevent the accounts described in this section (whether existing or newly created) from having

the user rights that were assigned to them.

Important: After the installation, do not specify a different user account for the agent service and do not change

the password for the auxiliary account. Otherwise, the agent may stop working.

1.5.4. Update

To update one or more Acronis Backup & Recovery 10 components:

1. Run the installation package, containing the updated version of Acronis Backup & Recovery 10.

2. Click Install Acronis Backup & Recovery 10.

3. Click Update.

4. Follow the on-screen instructions.

1.6. Unattended installation in Windows

Acronis components can be installed in the unattended mode, as opposed to the interactive mode.

You will need the configuration script mst_get.vbs, which is located in the folder where Acronis

Backup & Recovery 10 Management Console is installed—by default, C:\Program

Files\Acronis\BackupAndRecoveryConsole. If the management console is installed on a different

machine, you can copy the script from that machine.

To install a component in the unattended mode

1. Run the setup program.

2. Click Extract installation files.

3. Extract the component's installation package.

4. Create a transform (an .mst file) for the installation package, by running the configuration script.

For example, the following command creates a transform to install the agent for Windows with

the license key ABCDE-54321:

mst_gen.vbs /msi_path C:\Acronis\AgentWindows.msi /serial ABCDE-54321

The complete syntax of the configuration script is described in Configuration script parameters (p.

8).

5. Run Windows Installer (the msiexec program), specifying the names of both the installation

package and the transform as follows:

msiexec /i c:\AcronisAgentWindows.msi TRANSFORMS=AcronisAgentWindows.mst /qb

1.7. Configuration script parameters

The configuration script mst_gen.vbs creates an .mst file—known as a transform, a modification, or a

modification file—for the installation package of an Acronis component, such as Acronis Backup &

Recovery 10 Agent for Windows.

By using the transform together with the installation package, you can install the component in the

unattended mode.

The following is the complete syntax of the configuration script:

mst_gen.vbs

/msi_path Full_Path

[/current_user]

[/reinstall]

[/target_dir Installation_Folder]

/serial License_Key [/old_serial Echo_License_Key]

[/account User_Name Password]

The script parameters are the following:

General parameters

/msi_path Full_Path

Specifies a full path to the component's installation package. Enter a local path, such as

D:\Acronis\AgentWindows.msi; or a universal naming convention (UNC) path, such as

\\server\Acronis\AgentWindows.msi.

/current_user

Specifies that the component will be installed for the current user only, rather than for all users

on a machine.

This parameter is not effective when installing the component using Group Policy.

/target_dir Installation_Folder

Specifies the folder where to install the agent. Without this parameter, the agent will be installed

to the default folder: %ProgramFiles%\Acronis\BackupAndRecovery\Agent

/reinstall

Specifies that the component will replace the currently installed version of it. Use this parameter

when updating a component.

Agent-specific parameters

The following parameters are effective only when installing Acronis Backup & Recovery 10 Agent for

Windows. When using the /reinstall parameter, all these parameters are ignored.

/serial License_Key

Specifies the license key to use when installing the package. A license key is a sequence of letters

and numerals separated by dashes. Enter the license key exactly, including the dashes.

/old_serial Echo_License_Key

When upgrading from Acronis True Image Echo, specifies the license key for that edition. Use

this parameter with the /serial parameter.

/account User_Name Password

Specifies the user name and password of the user account under which Acronis Managed

Machine Service will run on the machines. The user account must have appropriate privileges, as

described in Rights for Acronis services. Separate the name of the domain and the account by a

backslash, as in: mydomain\user

Without this parameter, the agent will run under the default account: Acronis Agent User

1.8. Trial product version

The trial key required at installation can be obtained on the Acronis Web site.

The Acronis Backup & Recovery 10 trial version has the following limitation:

•Universal Restore functionality is disabled.

Additional limitations for bootable media:

•The disk management functionality is available, but there is no option to commit the changes

•Besides disk management, only the recovery functionality is available.

To upgrade from the trial version to the standard product you do not need to re-download the

software. When the trial period is over, the product GUI displays a notification offering to specify a

standard license key.

To specify the standard license key, run the installation package and follow the wizard's instructions.

To upgrade to the full product version

1. Start the setup program.

2. Specify the full license key instead of the trial license key.

Note: The full license key must be of the same product edition as the trial license key.

3. If you are planning to use Acronis Backup & Recovery 10 Universal Restore, specify the license key

for this feature. Otherwise, just click Next.

4. Select one of the following options:

oTo upgrade to the full product version and to add or remove components (for example, to

install Acronis Backup & Recovery 10 Universal Restore), click Proceed with the installation.

oTo upgrade to the full product version without adding or removing components, click Apply

the new license key and quit the Setup.

The installed components are now upgraded to the full version.

5. If you selected the first option, proceed with adding or removing components. If you selected the

second option, click Close to exit the setup program.

1.9. Upgrading to stand-alone editions of Acronis Backup

& Recovery 10

This section describes how to upgrade Acronis True Image Echo Server for Windows to Acronis

Backup & Recovery 10 Server for Windows.

Preparation

Before proceeding with the upgrade, make sure that:

•You have a license key for Acronis True Image Echo Server for Windows.

•You have an upgrade license key for Acronis Backup & Recovery 10 Server for Windows.

Installing components

1. Run the Acronis Backup & Recovery 10 setup file.

2. Click Install Acronis Backup & Recovery 10.

3. Specify the upgrade license key and the license key for Acronis True Image Echo Server for

Windows.

4. Confirm deletion of Acronis True Image Echo Server for Windows.

5. To import old tasks at the time of installation, select the Import existing tasks check box. Or you

can import them later at any time. For details, see "Importing tasks" later in this section.

6. Follow the on-screen instructions. For details, see "Local installation (Windows) (p. 6)".

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