Acer CloudMobile S500 User manual

S500 Smartphone

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to

http://csd.acer.com.tw

RevisionHistory

PleaserefertothetablebelowfortheupdatesmadeontheS500smartphoneserviceguide.

Date Chapter Updates

28-Aug-2012 Initialrelease

III

inaretrievalsystemortranslatedintoanylanguageorcomputerlanguage,inanyformorbyanymeans,electronic,mechanical,magnetic,

optical,chemical,manualorotherwise,withoutthepriorwrittenpermissionofAcerIncorporated.

Disclaimer

Theinformationinthisguideissubjecttochangewithoutnotice.

AcerIncorporatedmakesnorepresentationsorwarranties,eitherexpressedofimplied,withrespecttothecontentshereofandspecially

disclaimsanywarrantiesofmerchantabilityorfitnessforanyparticularpurpose.AnyAcerIncorporatedsoftwaredescribedinthismanual

is sold or licensed “ as is”. Should the program prove detective following their purchase, the buyer (are not Acer Incorporated, its

distributer, or it dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damage resulting

fromanydefectinthesoftware.

AcerisaregisteredtrademarkofAcerCorporation.

IntelisaregisteredtrademarkofIntelCorporation.

Otherbrandandproductnamesaretrademarksand/orregisteredtrademarksoftheirrespectiveholders

Conventions

Thefollowingconventionsareusedinthismanual:

SCREENMESSAGES Denotesactualmessagesthatappearon

screen.

NOTE GivesbitsandpiecesofadditionalInformation

relatedtothecurrenttopic.

WARNING Alertsyoutoanydamagethatmightresult

fromdoingornotdoingspecificactions.

CAUTION Givesprecautionarymeasurestoavoid

possiblehardwareorsoftwareproblems.

IMPOTENT Remindsyoutodospecificactions,relevantto

theaccomplishmentofprocedure.

Preface

Beforeusingthisinformationandtheproductitsupports,pleasereadthefollowinggeneralinformation.

1. ThisserviceguideprovidesyouwithalltechnicalinformationrelatingtotheBASICCONFIGURATIONdecideforAcer’s“global”

productoffering.Tobetterfitlocalmarketrequirementandenhanceproductcompetitiveness,yourregionalofficeMAYhave

decidedtoextendthefunctionalityofamachine.TheseLOCALIZEDFEATURESwillNOTberecoveredinthisgenericservice

guide.Insuchcases,pleasecontactyourregionalofficeortheresponsiblepersonnel/channeltoprovideyouwithfurthertechnical

details.

2. PleasenoteWHENORDERINGFRUPARTS,thatyoushouldcheckthemostup-to-dateinformationavailableonyourregional

weborchannel.If,forwhateverreason,apartnumberchangeismade,itwillnotbenoticedintheprintedServiceGuide.For

ACER-AUTHORIZEDSERVICEPROVIDER,yourAcerofficemayhaveaDIFFERENTpartnumbercodetothosegiveninthe

FRUofthisprintedServiceGuide.YoumustusethelistprovidedbyyourregionalAcerofficetoorderFRUpartsforrepairand

serviceofcustomermachines.

SystemSpecifications...............................................................................................................1

SoftwareUpgrade(SDDownload)..........................................................................................7

MachineDisassemblyandReplacement.............................................................................11

Diagnostics .............................................................................................................................31

SerialNumberDefinition.........................................................................................................54

FRU(FieldReplaceableUnit)List..........................................................................................55

S500SmartphoneExplodedDiagram.................................................................................................................................................................55

S500SmartphoneSparePartsList.......................................................................................................................................................................56

OnlineSupportInformation.....................................................................................................60

Chapter 1 1

System Specifications

Features

Belowisabriefsummaryofthesmartphone’smanyfeatures:

OperatingSystem

Android4.0(IcsCreamSandwish)

UI:AcerUI5.0

Processor

QualcommMSM8260A,DualCore1.5GHz

Memory

1GbLPDDR2RAM,with8GBeMMC

Display

4.3”HDLCM,24bit,16McolorsTransmissiveIPSLCD

Resolution:1280x720(16:9)

HiMaxHX8392-A,MIPI1.2with3lanesinterface.60FPS.

Dimensions

127(L)x65.8(W)x9.9(H)mm

Weight

＜125g

Communications

HSPA+:EU:2100/1900/900MHZ,USSKU:2100/1900/850MHz

HSPA+withoutdiversityantenna.

HSPA+:Cat.14(DL21Mbps/UL11Mbps)

Quad-BandsGSM:850/900/1800/1900MHz

GPRSClass12/EDGEClass12

MMS,SMS

WirelessLAN

IEEE802.11a/b/g/n,supportWAPIinChinaSKU.SupportWiFi-direct.Wireless-Display.AndcanuseA9asatouchPAD

tocontrolWireless-Displaycontents.

GPS

GPS,A-GPSwithSUPL.

Bluetooth

Bluetooth®3.0+HS.WCN3660

Camera

Maincamera:8MPCamerawithAutoFocuswithoneLEDflashlight

Frontcamera:HD(1280x720)FixedFocuscamera

Expansibility

MicroSDcardslot,upto32GB,SDHC2.0compatible

Interface/Audio

DualMicrophonefornoisecancellation

Chapter 1

Chapter 1 2

Built-inmicrophoneandspeaker,3.5mmheadsetjack,hands-freemodesupported

DolbyMobile2

Interface/Data

MicroUSB(USB2.1HighSpeed)

Output/Video

MHL:supportHDMI1.4a(upto1080p)

Battery

RechargeableLithium-ionbattery,capacity:1460mAh

3GStand-by:>355hours,TalkTime:>6.5hours

ErgonomicDesign

TouchWindowforfingertip

Buttons:

- Androidbutton

Sidekeys:

- VolumeUp/Down

- PowerButton

- CameraButton

Power

Voltagerange/frequency:100~240VAC,50/60HZ

DCAdaptor,5V/1A,Micro-USB

Software(pre-loaded)(AcerUpdate)

GoogleServiceSupport

DocumentViewersupportformailattachment

OMADRM

Dolbymobile

Flash1XsupportinBrowser

acerFOTA

GSM,GPRS,EDGE,WCDMA,HSDPA,HSDPA+dataconnectionservice

AcerExclusiveApplications

Power

IME:T9orSwiftkey(bySKU)

PeopleContextIntegration

AcerShell5.0,

3rdCamera,

SocialImmersion

AcerMemeories,

Clear.fi1.5,

Soundhound.

Planner

Chapter 1 3

System Block Diagram

Chapter 1 4

Your Acer Smartphone Tour

Afterexaminingyoursmartphonefeatures,letusshowyouaroundyoursmartphone.

View

Item

escription

1 Receiver Emitsaudiofromyoursmartphone;suitablefornormaluse.

2 Touchlens/LCM User to enter information or select items on the touch screen. 4.8” HXGA (1024x480)

pixeltouchscreentodisplaydata,phonecontentandenterinformation.

3 MicroUSBconnector ConnectUSBcable

4 Powerkey Press to turn the screen on/off or enter sleep mode; press and hold to turn the

smartphoneon/off.

5 Earphonejack 3.5mmheadsetjack,connecttothestereoheadset

6 FlashLED Toflashattheobjectivewhentriggeringthecamerafunction

7 Maincamera 8MPCamerawithAutoFocuswithoneLEDflashlight

8 Microphone AElectricsensorthatconvertssoundintoanelectricalsignal

9 Speaker Emitsaudiofromyoursmartphone;suitablefornormaluse.

10 Volumekey Increasesordecreasesthephonevolume

Topcover

Thetopcoverofthedevice

12 Endcover Theendcoverofthedevice

13 Frontcamera HD(1280x720)FixedFocuscamera

14 Proximitysensor Detectthepresenceofnearbyobjectswithoutanyphysicalcontact

15 Lightsensor Asmallsensorthatchangesitsresistancewhenlightshinesonit

1415

6 78

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