Accordance Systems araid 3500 User manual


1
User's Manual V1.4
Accordance and ARAID are registered trade marks of Accordance Systems Inc.
www.accordancesystems.com www.accordance.com.tw
Table of Contents
Thank you for your purchase of ARAID 3500 / S3500 2
Unpacking ARAID 3500 / S3500 4
Mobile Racks 4
Features 5
Specifications 5
System Requirements 5
Front View 6
Rear View and Jumper Settings 6
How to use A.R.F. Properly 7
Checking for ARAID 3500 compatible drives 7
Operating with “Dual” Mode (RAID 1) 8
Operating with “Single” Mode (RAID 1) 9
Switching from "Single" Mode to "Dual" Mode (RAID 1) 9
(Performing a Manual Mirror-On-Demand)
Fan, Temperature and RAID Management 10
Family Products- Add IDE Bridge 11
ARAID T3500 / TS3500 (External Model) 11
Failure and Troubleshooting Guide for RAID 1 13
Questions & Answers (for RAID 1 Users) 15
Power failure while disk rebuild is in progress 15
Can I use the HDD which has been used by ARAID S3500 in other PC 15
Preventing and recovering from an unexpected virus attack 15
Replacing and Upgrading Hard Drives 16
Compatibility issue when using ARAID with my existing
equipment or O.S. 17
Appendix A Product Question Report 18

2
User's Manual
Thank you for purchasing
ARAID 3500 / S3500
Before you begin, please read the following:
ARAID 3500 / S3500 complies with standard RAID 1 (disk mirroring) and RAID 0 (disk
striping) definitions.
*
*
Use Two Identical Hard Drives as possible
We recommend that two identical drives (same brand, model, capacity, place of
production, firmware version) be used with this product for optimal performance
and convenience. The drives used must be brand new or in excellent condition.
Accordance also recommends using the drive manufacturer’s testing tool to scan the
drives for bad sectors and correct mechanical and electrical operation.
*
Purchase Spare Drives
With new types of drives rolling out to the market at a fast pace, you may not be
able to obtain the same model of the drive in the future. Therefore, we recommend
users purchase a number of identical brand new drives in advance, so ARAID 3500
/ S3500 can be used to its full extent. However, if users cannot obtain identical types
of drives, users may use newer drives made by same manufacturer.
*
No Need to pre-FORMATTING Brand New Drives
When using ARAID 3500 / S3500, you do not need to do FDISK and FORMAT steps
for brand new drives. You can directly use “Auto-Rebuild” feature to duplicate/
clone new target drive.
*
Heat Dissipation
ARAID 3500 / S3500 is designed with a 6cm silent and cooling fan with long life.
It provides excellent heat dissipation for two 7200 RPM drives. With two 7200
RPM drives, it is best to use a PC enclosure with excellent overall reinforced heat
dissipation design. It prevents the PC or disk array failures caused by long durations
of poor heat dissipation.
Please DO NOT mix SATA II (3G) with SATA I (1.5G) drives on this device.
Important Please set both primary and secondary drives at SATA II(3G) mode
before installation.
Note: 3G mode is the factory default setting when you purchase drives from market.
*
When using ARAID S3500
Power on ARAID S3500 will also enable HDD's security feature. This means the
HDD can’t be used in another PC, ARAID model or other RAID System.

3
*
Mirror-On-Demand
You can perform a manual Mirror-On-Demand (duplicate primary drive to secondary
drive) by switching from Single mode to Dual mode. If ARAID is switched from Dual
mode to Single mode, the secondary drive will stop performing read/write and real-
time backup operations.
Notice for RAID 0 Users (Front Panel Switch Setting)
Dual: Dual drive mode – This is the default operating mode for RAID 0. RAID 0
(Disk Stripe) employs two drives to increase disk capacity and increase
performance.
Single: DO NOT set switch for RAID 0 operation. Although RAID 0 operation
requires two on-line drives, the Single mode is not allowed. Use a small
piece of tape to mistakenly switch to Single mode which causes data loss.
*
Warning
If users mistakenly switch to Single mode, then turn off and power on the ARAID, it
may cause data loss.
Notice for RAID 1 Users (Front Panel Switch Setting)
Dual: Dual drive mode – This is the default operating mode for RAID 1. The ARAID
3500 / S3500 will access both Primary and Secondary drives. Content on both
drives are constantly synchronized.
Single: Single drive mode – In this mode, power to the secondary drive is shut down.
The ARAID can’t synchronize when set to single drive operation.

4
User's Manual
Unpacking
ARAID 3500 / S3500
1. Please remove ARAID 3500 / S3500 from the package.
2. Check the package for the following items.
Contact your retailer immediately for any missing or damaged item.
1Mobile rack 1 (in upper bay)
2Mobile rack 2 (in lower bay)
3Two security keys
4Bag of screws
5 User’s Manual
6RS232 cables (one set)
7Software CD
3. Management Software (included) :
a. ARAID SMART
、
Araid Eye
b. Araid Manager
c. SNMP Agent for Windows
*
Mobile Racks (Note: Drive as optional item)
(a) ARAID 3500 / S3500 Tray with drive.

5
Features
ARAID 3500 / S3500
●ARAID 3500 / S3500 complies with standard RAID Level 1 and RAID Level 0
definitions.
●Supports PC operating systems without installing additional drivers.
●Connects to SATA II or IDE host port of a PC. Add-on cards not required, true
plug-and-play design.
●ARAID 3500 / S3500 supports AHCI mode and S.M.A.R.T.
●Supports major brand SATA II (3G) drives, such as Seagate, Hitachi, WD.
●Supports disk hot swap, hot-plug and Automatic Rebuild Function (ARF). There
is no need to turn off the PC when replacing a drive.
●User Interface 1: LCD shows drives, fan and temperature status.
●User Interface 2: LED indicator shows drive's read/write status.
●User Interface 3: Buzzer alerts of drive failure, fan failure, or over-heating.
●Monitoring Interface 4: Supports COM or USB ports for physical or virtual
RS-232 communication.
●Monitoring Interface 5: Supports SNMP function for standard network management.
●Equipped with a quiet, powerful 6cm silent and cooling fan with durability, strong
suction and silent sound. Supports 7200 RPM drives.
●Power Requirements: +5V / +12V.
●Security locks and keys for drive trays.
●ARAID S3500 can enable a hard drive's security feature. Any hard drive (with
security feature) which has been used in an ARAID S3500, its data cannot be
read/ written by any PC or other different ARAID Model. The hard drive's data is
secure.
●An IDE Bridge for legacy designs using an IDE interface.
●Support HDD with GPT Format
*
Specifications
• Dimensions:Depth- 195mm, Width- 146mm, Height- 86mm
• Weight (without hard drive):approximately 0.7kg
• Operating Temperature:0°C ∼55°C
• Storage Temperature:-20°C ∼70°C
*
System Requirements
• PC and PC compatibles
• Host Interface: Standard Serial ATA II (3G) interface or IDE port.
• Hard Disk Drive Interface: Standard Serial SATA II (3G) interface.
• Supported Operating Systems (no need for drivers): Windows, DOS, Linux,
SCO UNIX, FreeBSD, NetWare, Solaris, MAC OS, IBM OS/2, QNX, real-time kernels.

6
User's Manual
View of
ARAID 3500 / S3500
1. LCD display
2. Single/Dual drive operation mode switch
3. HD1 LED Read/Write: indicator for hard drive in mobile rack 1.
4. HD2 LED Read/Write: indicator for hard drive in mobile rack 2.
5. Alarm On/Off Switch
*
ARAID 3500 / S3500 Front View
1. 6cm silent and cooling fan
2. UR1: RS-232 port to USB connector
3. R1: Legacy 9-pin RS-232 port
4. SATA II connector (connects to PC)
5. 15-pin power socket
6. Jumper settings
Mode J1 J2
RAID 0 Close Open
RAID 1 Open Close
7. Power connector for 6cm cooling fan
*
Rear View and Jumper Settings of ARAID 3500 / S3500
1 2
3
4
5
ARAID 3500 / S3500 Front View
ARAID 3500 / S3500 Rear View
1 2 3
6
4
5
7

7
How to Use
A.R.F. Properly
Use ARF (Auto Rebuild Function)-compatible hard drives and operating systems to ensure
normal operation. Also, please note that different operation modes are activated when the
switch on the front panel is set to “Single” or “Dual”.
1. Turn on your PC with only one drive installed in the upper bay.
2. When the operating system completes the start-up process, set the switch to Dual and
insert the second drive at the same time. ARF will go active. (If the switch is set to Single,
the LCD message will show that the second drive is still OFF even after the insertion of
second drive.)
3. After few seconds, the ARF operation will start.
4. ARF progress is shown in percentage on the LCD display.
5. Maximum ARF rate reaches 230-300 GB/hour under optimal conditions.
6. After the new drive is rebuilt completely, the LCD display will again show both drives are
“OK”.
LCD Display: After completing Auto Rebuild Function
To inquire the suitable hard disks for ARAID, please visit our website as follows:
Go to http://www.accordance.com.tw/, click SUPPORT (under “News” section) and the
applicable table will appear.
※ Compatibility with Western Digital hard disk:
・If selecting Western Digital drives, we suggest that the customer should use the WD
NAS HDD (WD Red, WD Red Pro or WD Re).
・Western Digital warns against using Caviar series drives (Blue/Green/Black label) in a
RAID array.
*Checking for ARAID 3500 Compatible Drives

8
User's Manual
Operating with
“Dual”Mode (RAID 1)
Note: The Dual mode is the default RAID 1 operating mode.
Set the front panel switch at “DUAL” mode, ARAID would work as followings:
(1)ARAID can boot the system with one hard drive from either bay. However, we strongly
recommend considering the drive in upper bay as Primary (Pri.).
When a drive is installed in the upper bay (HD1):
Switch in Dual mode
(2)When two drives are installed, ARAID 3500 / S3500 will boot the system from primary
HDD. But when the primary drive fails, ARAID will boot the system from secondary
HDD.
(a) Two drives are installed:
Switch in Dual mode
(b) System boots from the drive marked as OK:
Installing a new secondary drive will cause disk rebuild to auto-start.
Disk Rebuild progress 02% Rebuilding Completed
Switch in Dual mode
Note: Do not change the operating mode from Dual to Single while two drives are operating.
Otherwise, the power to the Secondary drive will be shut down immediately and the real-time
backup (mirroring) function will be terminated. ARAID will only operate with a single drive
(Primary HDD).
Switch in Dual mode

9
Operating with
Single Mode (RAID 1)
Set the front panel switch as “SINGLE” mode, ARAID would work as follows:
(1) If you want to operate ARAID with one single drive, place the only drive in the upper
bay. ARAID can only access this drive in this mode.
Switch in Single mode (OFF indicates power for secondary drive is OFF)
If you place an only drive in the lower bay, ARAID would not be able to access it.
Switch in Single mode (OFF indicates power for secondary drive is OFF)
(2) Even two drives are installed, ARAID only access the Primary drive, because the
power of Secondary drive is still OFF.
Switch in Single mode (OFF indicates power for secondary drive is OFF)
*
Switching from Single Mode to Dual Mode (RAID 1)
(Performing a Manual Mirror-On-Demand)
When you switch the operation mode switch from Single to Dual, the disk Auto-Rebuild
Function will start automatically.
Change mode from Single to Dual, Auto-Rebuild Starts
Warning: Do not remove any drive while Disk Rebuilding is in progress.
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