ZyXEL Communications VMG1312 User manual

Router Quick Start Guide ZyXEL VMG1312

Switch

router on.

Power

li ht

flashes

then oes

steady

Plu in the

supplied

power

cable

Connect

computers or

your own

network to one

of the 4 ports)

Connect DSL port

to the phone

socket via a

splitter (optional)

and the supplied

' rey' cable. DSL

li ht should o

oran e or reen

2 3

DSL ETHERNET USB POWER

4 3 2 1

ON/OFF

The router will be

sent its

confi uration

once it has lo ed

in for the first

time, wait a few

minutes...

See your

Infopack for

further details,

such as WiFi

password etc.

Plu in in:

Further information on our Support Site: https://support.aa.net.uk/VMG1312

TL;DR: If you read only one thing...

know that the router will et its confi uration when it first lo s in

Other Confi urations

FTTC/FTTP with an

Openreach supplied modem

In most cases, once the ZyXEL has lo ed in for the first time, it will be confi ured in the correct way for your service –

the card on the base of the router will also describe your specific confi uration and how it needs to be connected. The

confi uration of the router can be modified via the Control Pa es or feel free to talk to staff for further help or

information.

The details above describe the most common confi uration for this router – where you are simply connectin the

ZyXEL router to your phone line and usin its built in wifi and network ports for your Internet access.

There are situations where the ZyXEL is confi ured in a different way. For example, plu ed in to an Openreach

supplied modem (such as the case of all FTTP lines and FTTC lines that were installed before June 2015).

Alternatively, you may have your own PPPoE router (e a FireBrick) and you want to use the ZyXEL as a simple

'modem brid e' between your phone line and your own router. See below for further information re ardin these two

cases:

Brid e Modem,

Usin your own PPPoE router

Connect DSL port

to the phone

socket via a

splitter (optional)

and the supplied

' rey' cable

Connexct your own

PPPoE router to one

of the other ports,

the rest of your LAN

then connects to

your router

Port 4 becomes

the 'WAN' port.

Connect port 4 to

the Openreach

modem

The DSL port

won't be used if

you have an

Openreach

supplied modem

Connect your

computers or

exitin

network to

ports 1,2 & 3

43 2 1

AAISP Support: sup[email protected] | 03333 400 999 | https://support.aa.net.uk

Pa e Two

Version 20150629

Power Li ht

Green:

Blinkin =Bootin up

Steady=Ready

Red:

Blinkin =Up radin

Steady=Error

Off:

No power

Ethernet Li ht

Green:

On=Device connected

Blinkin =Traffic/activity

Off:

Nno device plu ed in,

or that device is off

DSL Li ht

Green:

On=ADSL up

Blinkin =Initialisin

Orange:

On=VDSL up

Blinkin =VDSL initialisin

Off:

Not connected, problem,

or router in PPPoE mode

Internet Li ht

Green:

On=Connected

Red:

Connection failed

Off:

Not connected or router is

in brid e mode

1 2 3 4

ZyXEL

LED Status:

Help! It's not workin

No Sync?

When usin the DSL socket, the DSL li ht should be reen or oran e. If this li ht is blinkin or

off then the router is not in sync with the Exchan e or Cabinet equipment. Here are some

checks:

●If your telephone socket has two sockets and one is more square than rectan le, plu the

router in to the square socket (no need for the splitter in this case, as your socket has a built

in splitter)

●If you have multiple phone sockets for the phone line in the buildin , try usin your master

socket – the one nearest to where the phone line enters the buildin

●Test that the phone line is workin by plu in in a telephone

Configuration

Don't for et that the router will receive its confi uration once it has come online for the first time.

This will cause the router to restart. The router should have received its confi uration and have

restarted within about six minutes of bein online.

Factory Reset

If required, holdin in the reset button for about five seconds, until the power li ht oes red, will

revert the confi uration to our default settin s. In this state the router will try to et online and

obtain its own confi uration for your line. The confi uration settin s can be set on our Control

Pa es. For example, from the Control Pa es, can you set the router to be a brid e. There are

other settin s there too, e WiFi, passwords and so on.

Control Pages

Our Control Pa e system is called 'Clueless', you can access this via: https://clueless.aa.net.uk

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