ZyXEL Communications PRESTIGE 100 - VERSION 2.20 User manual

Prestige 100 and 100IH

User's Guide

Version 2.20

ZyXEL

TOTAL INTERNET ACCESS SOLUTION

Prestige 100 and 100IH ISDN Router and Router/Hub

Prestige 100 and 100IH

ISDN Router and Router/Hub

The contents of this publication may not be reproduced in any part or as a whole,

transcribed, stored in a retrieval system, translated into any language, or transmitted in

any form or by any means, electronic, mechanical, magnetic, optical, chemical,

photocopying, manual, or otherwise, without the prior written permission of ZyXEL

Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products,

or software described herein. Neither does it convey any license under its patent rights

nor the patent rights of others. ZyXEL further reserves the right to make changes in any

products described herein without notice. This publication is subject to change without

notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and

may be properties of their respective owners.

Prestige 100 and 100IH ISDN Router and Router/Hub

ECC Interference Statement iii

The declarations of CE marking:

The Prestige 100 and 100IH has been approved for connection to the Public Switched

Telecommunication Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic

Rate ISDN user access). The Prestige 100 and 100IH comply with the following directives:

1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the

member states relation to Electro Magnetic Compatibility. (EMC Directive).

2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member

States concerning telecommunication terminal equipment. (The Telecom Terminal Equipment

Directive).

3. 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC.

(Marking Directive).

4. The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of

the laws of the member states relating to Electro Magnetic Compatibility

Prestige 100 and 100IH ISDN Router and Router/Hub

iv ZyXEL Limited Warranty

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any

defects in materials or workmanship for a period of up to two (2) years from the date of

purchase. During the warranty period, and upon proof of purchase, should the product

have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its

discretion, repair or replace the defective products or components without charge for

either parts or labor, and to whatever extent it shall deem necessary to restore the

product or components to proper operating condition. Any replacement will consist of a

new or re-manufactured functionally equivalent product of equal value, and will be solely

at the discretion of ZyXEL. This warranty shall not apply if the product is modified,

misused, tampered with, damaged by an act of God, or subjected to abnormal working

conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the

purchaser. This warranty is in lieu of all other warranties, express or implied, including

any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL

shall in no event be held liable for indirect or consequential damages of any kind of

character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the

separate Warranty Card for your Return Material Authorization number (RMA). Products

must be returned Postage Prepaid. It is recommended that the unit be insured when

shipped. Any returned products without proof of purchase or those with an out-dated

warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will

be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL

to the corresponding return address, Postage Paid (USA and territories only). If the

customer desires some other return destination beyond the U.S. borders, the customer

shall bear the cost of the return shipment. This warranty gives you specific legal rights,

and you may also have other rights that vary from state to state.

Prestige 100 and 100IH ISDN Router and Router/Hub

Customer Support v

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL

Communications Corporation offices worldwide, in one of the following ways:

Method America Scandinavia Rest of the World

E-Mail-Tech

Support [email protected] [email protected] check www.zyxel.comfor a

listing

E-Mail-Sales [email protected] [email protected] [email protected]

Web Site www.zyxel.com www.zyxel.dk www.zyxel.com

Phone (8:00 AM

to 5:00 PM local

time)

(714) 632-0882 (Pacific

Standard Time). +45-3955-0700

(Central European

Time)

+886-3-578-3942 Ext.266

(Taiwan time)

Fax (714) 632-0858 +45-3955-0707 +886-3-5782439

FTP - Software

and ROM upgrades

ftp.zyxel.com ftp.zyxel.dk ftp.zyxel.co.at

Regular Mail ZyXEL Communications

Inc., 1650 Miraloma

Avenue, Placentia, CA

92807, U.S.A.

Columbusvej 5, 2860

Soeborg,

Copenhagen,

Denmark

ZyXEL Communications Corp.,

6 Innovation Road II, Science-

Based Industrial Park,

Hsinchu, Taiwan 300, R.O.C.

Prestige 100 and 100IH ISDN Router and Router/Hub

Table of Contents vii

Table of Contents

Prestige 100 and 100IH......................................................................................................... 1

User's Guide ......................................................................................................................... 1

Table of Contents................................................................................................................ vii

List of Figures......................................................................................................................xi

List of Tables..................................................................................................................... xiv

Preface .............................................................................................................................. xvi

Chapter 1............................................................................................................................1-1

Getting to Know Your ISDN Router.....................................................................................1-1

1.1 Features of the Prestige.............................................................................................1-1

1.2 Applications for Prestige 100 and 100IH......................................................................1-4

Chapter 2............................................................................................................................2-1

Hardware Installation & Initial Setup ..................................................................................2-1

2.2 Prestige 100IH Rear Panel and Connections...............................................................2-3

2.3 Additional Installation Requirements ...........................................................................2-6

2.4 Power On Your Prestige.............................................................................................2-7

2.5 Navigating the SMT Interface.....................................................................................2-8

2.6 Changing the System Password...............................................................................2-10

2.7 General Setup.........................................................................................................2-11

2.8 ISDN Setup Menus..................................................................................................2-12

2.9 Ethernet Setup ........................................................................................................2-20

2.10 Protocol Dependent Ethernet Setup......................................................................2-21

Chapter 3............................................................................................................................3-1

Internet Access...................................................................................................................3-1

3.1 TCP/IP Parameters....................................................................................................3-1

3.2 TCP/IP Ethernet Setup and DHCP..............................................................................3-4

3.3 Internet Access Configuration.....................................................................................3-7

Prestige 100 and 100IH ISDN Router and Router/Hub

viii Table of Contents

3.4 Single User Account ................................................................................................3-10

3.5 Configuring Backup ISP Accounts............................................................................3-13

Chapter 4............................................................................................................................4-1

Remote Node Configuration...............................................................................................4-1

4.1 Remote Node Setup..................................................................................................4-1

Chapter 5............................................................................................................................5-1

Remote Node TCP/IP Configuration ...................................................................................5-1

5.1 LAN-to-LAN Application.............................................................................................5-1

Chapter 6............................................................................................................................6-1

Dial-in Server Configuration...............................................................................................6-1

6.1 Remote Access Server ..............................................................................................6-2

6.2 LAN-to-LAN Server Application..................................................................................6-3

6.3 Default Dial-In Setup..................................................................................................6-4

6.4 Dial-In Users Setup...................................................................................................6-7

6.5 Multiple Servers behind SUA....................................................................................6-11

Chapter 7............................................................................................................................7-1

Advanced Phone Services..................................................................................................7-1

7.1 Getting Started..........................................................................................................7-2

7.2 Setting Up Supplemental Phone Service.....................................................................7-2

7.3 The Flash Key...........................................................................................................7-3

7.4 Call Waiting...............................................................................................................7-3

7.5 Three Way Calling.....................................................................................................7-3

7.6 Call Transfer.............................................................................................................7-4

7.7 Call Forwarding.........................................................................................................7-5

7.8 Reminder Ring..........................................................................................................7-5

Chapter 8............................................................................................................................8-1

Filter Configuration ............................................................................................................8-1

8.1 About Filtering...........................................................................................................8-1

Prestige 100 and 100IH ISDN Router and Router/Hub

Table of Contents ix

8.2 Configuring a Filter Set ..............................................................................................8-3

8.3 Configuring a Filter Rule.............................................................................................8-7

8.4 Applying a Filter and Factory Defaults.......................................................................8-13

Chapter 9............................................................................................................................9-1

Telnet Configuration and Capabilities.................................................................................9-1

9.1 About Telnet Configuration .........................................................................................9-1

9.2 Telnet Under SUA......................................................................................................9-1

9.3 Telnet Capabilities .....................................................................................................9-2

Chapter 10 ........................................................................................................................10-1

System Maintenance ........................................................................................................10-1

10.1 System Status.....................................................................................................10-2

10.2 Log and Trace.....................................................................................................10-7

10.3 Diagnostic.........................................................................................................10-11

10.4 Backup Configuration.........................................................................................10-14

10.5 Restore Configuration........................................................................................10-14

10.6 Software Update................................................................................................10-14

10.7 Command Interpreter Mode................................................................................10-16

10.8 Call Control .......................................................................................................10-16

Chapter 11.........................................................................................................................11-1

Troubleshooting................................................................................................................11-1

11.1 Problems Starting Up the Prestige........................................................................11-1

11.2 Problems With the ISDN Line................................................................................11-2

11.3 Problems with the LAN Interface...........................................................................11-3

11.4 Problems Connecting to a Remote Node or ISP.....................................................11-3

11.5 Problems for Remote User to Dial-in .....................................................................11-3

Appendix...........................................................................................................................A-1

Acronyms and Abbreviations............................................................................................A-1

Index .................................................................................................................................B-1

Prestige 100 and 100IH ISDN Router and Router/Hub

xTable of Contents

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