ZyXEL Communications P-974H User manual

www.zyxel.com

Cable Router

Firmware v3.70

Edition 2, 09/2009

P-974H/HW Series

DEFAULT LOGIN DETAILS

IP Address: http://192.168.1.1:8080

Username: webadmin

Password: 1234

ZyXEL Communications Corporation

LEDs (P-974H and P-974HW)

POWER SYSTEM LAN

1~4 USB CABLE

DATA

POWER SYSTEM LAN

1~4 USB CABLE

DATA

WLAN

ENGLISH

Introduction

The P-974H/HW allows you to connect to the Internet through your cable

TV service provider. The P-974H/HW is a DOCSIS2.0 and Cable Home

1.1 compliant Internet cable router with an integrated 4-port switch. The

P-974HW also comes with IEEE 802.11g wireless capability.

How It Works

Overview

• Make Your Hardware Connections, page 4

• Install the USB Driver, page 6

• Confirm Your Connection, page 9

• Troubleshooting, page 10

Hardware Connections

This section shows you how to set up your P-974H.

1. LAN:Use an Ethernet cable to connect a computer to a LAN port for

initial configuration and/or Internet access.

2. USB:Connect the provided USB cable to the cable modem USB port.

If you want to connect a Windows computer to the cable modem via

USB, you also have to install the USB driver (see page 6).

 Do NOT connect the same computer to both the USB and

LAN ports on the ZyXEL Device.

3. CABLE:Tighten one end of the coaxial cable to this port and the

other end to a cable outlet.

 Overly tightened coaxial cable may affect transmission

quality and/or break the connector pin.

4. POWER: Use only the included power adaptor to connect the ZyXEL

Device to an appropriate power source.

ENGLISH

This section shows you how to set up your P-974HW.

1. LAN:Use an Ethernet cable to connect a computer to a LAN port for

initial configuration and/or Internet access.

2. USB:Connect the provided USB cable to the cable modem USB port.

If you want to connect a Windows computer to the cable modem via

USB, you also have to install the USB driver (see page 6).

 Do NOT connect the same computer to both the USB and

LAN ports on the ZyXEL Device.

3. CABLE:Tighten one end of the coaxial cable to this port and the

other end to a cable outlet.

 Overly tightened coaxial cable may affect transmission

quality and/or break the connector pin.

4. POWER: Use only the included power adaptor to connect the ZyXEL

Device to an appropriate power source.

5. ANTENNA: Attach the included antenna.

USB Driver Installation

Only install the USB driver if you wish to access the Internet by

connecting your computer to the ZyXEL Device via the USB connection.

The USB driver supports Windows 2000 and Windows XP.

Follow the steps below to install the USB driver.

1. Save your work and close all applications.

2. Connect the ZyXEL Device to the USB port on your computer. A

Found New Hardware Wizard screen displays.

ENGLISH

If the wizard screen does not display, do one of the following:

• Disconnect the USB cable and connect it again.

• Use the Windows Device Wizard to manually add the device.

• Restart your computer.

3. Insert the support disc into your computer’s disc drive, then select the

Install the software automatically (Recommended) option. Click

Next to continue.

4. Windows starts installing the USB driver.

Windows 2000/XP: If a warning screen displays, click Yes or

Continue Anyway.

5. Click Finish to complete the wizard.

Verifying the Connection to the ZyXEL Device

After you have finished the hardware connection and/or USB driver

installation, check that you can connect to the ZyXEL Device via the

USB connection.

1. Connect your computer to the USB port on the ZyXEL Device.

2. Click Start > Programs > Accessories > Command Prompt.

3. Type "ping” followed by a space and the IP address of the ZyXEL

Device (192.168.1.1 is the default).

4. Press [ENTER]. The ZyXEL Device should send reply packets. This

indicates that you have a successful connection.

Connecting to the Web Configurator

The ZyXEL Device’s built-in Web Configurator allows you to change the

default settings. To connect to it:

1. Launch your web browser and then connect to “192.168.1.1:8080”.

2. Enter the user name (“user” is the default) password (“1234” is the

default) or enter the administrator user name (“webadmin” is the

default) and password (“1234” is the default) and click OK.

ENGLISH

3. You should now see the Web Configurator’s Status screen.

Internet Access

Open your web browser and access any web site to test your Internet

connection.

Troubleshooting

Use the following sections to correct problems with your ZyXEL Device.

None of the LEDs turn on when you turn the power on.

• Make sure that you use the included power adaptor to connect to

the ZyXEL Device and that it is plugged into an appropriate power

source.

• Check all cable connections. If the LEDs still do not turn on, you

may have a hardware problem. In this case, you should contact

your local vendor.

• Check the cable connection from your computer to the ZyXEL

Device.

Cannot access the Internet.

• Check the condition of the coaxial cable connected to the back of

the cable modem. If the cable is in poor condition, replace it.

• Check with your cable service provider to ensure that your Internet

account has been activated.

• Make sure your computer is configured for TCP/IP networking and

is able to receive a dynamic IP address (see Set Up Your

Computer’s IP Address).

• Make sure your computer can communicate with the ZyXEL Device

(either through the LAN or the USB port).

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