ZyXEL Communications PRESTIGE 324 User manual

Prestige 324

Intelligent Broadband Sharing Gateway

Version 3.60

January 2003

Quick Start Guide

Prestige 324

Introducing the Prestige

The Prestige is a broadband sharing gateway with a built-in four-port 10/100 Mbps switch that makes it easy

for people to set up a small home/office network and share Internet access via a broadband (cable/DSL)

modem. Key features of the Prestige include a firewall, content filtering, NAT, Dial Backup and UPnP. See

your User’s Guide for more details on all Prestige features.

You should have an Internet account already set up and have been given most of the following information.

Internet Account Information

Your device’s WAN IP Address (if given): __________________

DNS Server IP Address (if given): Primary __________________, Secondary _________________

Encapsulation:

 Ethernet Service Type: _______________________

User Name: ____________ Password: ____________

 PPTP User Name: ____________ Password: ____________

Your WAN IP Address: ____________ PPTP Server IP Address: ___________

Connection ID (if required): ____________

 PPPoE (PPPoE) Service Name: ____________

User Name: ____________ Password: ____________

Quick Start Overview

Hardware Installation........................................................................................................................ 3

Setting Up Your Computer’s IP Address ......................................................................................... 4

Configuring Your Prestige ................................................................................................................. 6

Prestige 324

Hardware Installation

Rear Panel

LABEL DESCRIPTION

1. LAN 10/100M Use an Ethernet cable to connect at least one computer for initial Prestige configuration. These

ports are auto-negotiating (can connect at 10 or 100Mbps) and auto-sensing (automatically adjust

to the type of Ethernet cable you use (straight-through or crossover)).

2. WAN 10/100M Connect your cable/DSL modem to this port with the cable that came with your modem.

3. POWER 9 VAC Connect the end of the included power adaptor (use only this adapter) to this power socket.

After you’ve made the connections, connect the power cable to a power supply and look at the front panel LEDs.

CON/AUX switch

CON/AUX port

Just connect this port if you want to configure the Prestige using the SMT via console port or set

up a backup WAN connection; see your User’s Guide for details.

Set this switch to the “CON” side to use the CON/AUX port as a console port for local device

configuration and management. Connect the 9-pin male end of the console cable to the console

port of the Prestige and the other end to a serial port (COM1, COM2 or other COM port) on your

computer. Your computer should have a terminal emulation communications program (such as

HyperTerminal) set to VT100 terminal emulation, no parity, 8 data bits, 1 stop bit, no flow control

and 9600 bps port speed.

Set this switch to the “AUX” side to use the CON/AUX port as an auxiliary dial-up WAN

connection. Use the included CON/AUX converter, with the console cable to connect the

CON/AUX port to your modem or TA.

RESET You only need to use this button if you’ve forgotten the Prestige’s password. It returns the Prestige

to the factory defaults (password is 1234, LAN IP address 192.168.1.1, terminal emulation settings

as described above etc.; see your User’s Guide for details).

The Front Panel LEDs

The PWR LED blinks while performing system testing and then stays on if the testing is successful. The

CON/AUX, LAN, and WAN LEDs turn on if they are properly connected. Refer to the User’s Guide for

more detailed LED descriptions.

Prestige 324

Setting Up Your Computer’s IP Address

Skip this section if your computer is already set up to accept a dynamic IP

address. This is the default for most new computers.

The Prestige is already set up to assign your computer an IP address. Use this section to set up your computer

to receive an IP address or assign it a static IP address in the 192.168.1.2 to 192.168.1.254 range with a

subnet mask of 255.255.255.0. This is necessary to ensure that your computer can communicate with your

Prestige.

Your computer must have an Ethernet card and TCP/IP installed. TCP/IP should already be installed on

computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems.

Windows 2000/NT/XP

1. In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.

2. In Windows XP, click Network Connections.

In Windows 2000/NT, click Network and Dial-up Connections.

3. Right-click Local Area Connection and then click Properties.

4. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.

Prestige 324

5. The Internet Protocol TCP/IP Properties screen opens (the

General tab in Windows XP).

- To have your computer assigned a dynamic IP address, click

Obtain an IP address automatically.

-To configure a static IP address, click Use the following IP

Address and fill in the IP address (choose one

from192.168.1.2 to 192.168.1.254), Subnet mask

(255.255.255.0), and Default gateway (192.168.1.1) fields.

6. Click Advanced. Remove any previously installed gateways in

the IP Settings tab and click OK to go back to the Internet

Protocol TCP/IP Properties screen.

7. Click Obtain DNS server address automatically if you do

not know your DNS server IP address(es).

If you know your DNS server IP address(es), click Use the

following DNS server addresses, and type them in the

Preferred DNS server and Alternate DNS server fields.

If you have more than two DNS servers, click Advanced, the

DNS tab and then configure them using Add.

8. Click OK to close the Internet Protocol (TCP/IP) Properties

window.

9. Click OK to close the Local Area Connection Properties

window.

Checking Your Computer’s IP Address

1. In the computer, click Start, (All) Programs, Accessories and then Command Prompt.

2. In the Command Prompt window, type "ipconfig" and then press ENTER. Your computer’s IP address must be in

the correct range (192.168.1.2 to 192.168.1.254) with subnet mask 255.255.255.0 in order to communicate with

the Prestige.

Refer to your User’s Guide for detailed IP address configuration for other Windows and Macintosh computer

operating systems.

Prestige 324

Configuring Your Prestige

Choose one of these methods to access and configure the Prestige. This Quick

Start Guide shows you how to use the web configurator wizard only. See your

User’s Guide for background information on all Prestige features and SMT

configuration. Click the web configurator online help for screen-specific web help.

 Web Configurator

 SMT (System Management Terminal). Access the SMT via:

o Console port using terminal emulation software

o LAN or WAN using Telnet

Accessing Your Prestige Via Web Configurator

Step 1. Launch your web browser. Enter “192.168.1.1” as the web site address.

Step 2. The default password (“1234”) is already in the password field (in non-readable format). Click

default password in the password field.

Step 3. It is highly recommended you change the default password! Enter a new password, retype it to

confirm and click Apply; alternatively click Ignore to proceed to the main menu if you do not

want to change the password now.

Web site address.

Default password.

Prestige 324

Step 4. You should now see the web configurator MAIN MENU screen.

 Click WIZARD to begin a series of screens to help you configure your Prestige for the first time.

 Click a link under SETUP in the navigation panel to configure that Prestige feature.

 Click MAINTENANCE in the navigation panel to see Prestige performance statistics, upload

firmware and back up, restore or upload a configuration file.

 Click LOGOUT when you have finished a Prestige management session. The Prestige

automatically logs you out if it is left idle for five minutes; press ENTER to display the Login

screen again and then log back in. This idle timeout timer is one of the many Prestige features that

you may edit using the web configurator.

Change default password.

WIZARD

Navigation panel

LOGOUT

Prestige 324

Internet Access Using the Wizard

Step 1. Click Wizard Setup in the main menu to display the first wizard screen.

System Name is for identification

purposes. Enter your computer's

"Computer Name".

The Domain Name entry is what is

propagated to the DHCP clients on

the LAN. If you leave this blank, the

domain name obtained by DHCP

from the ISP is used. Click Next to

continue.

Step 2. The second wizard screen has three variations depending on what encapsulation type you use. Use

the information in Internet Account Information to fill in fields.

Choose Ethernet when the WAN port is

used as a regular Ethernet. Choose from

Standard or a RoadRunner version.

You’ll need User Name, Password and

Roadrunner versions.

Point-to-Point Protocol over Ethernet

(PPPoE) also functions as a dial-up

connection. Therefore you’ll also need a

username and password and possibly

the PPPoE service name.

Your ISP will give you all needed

information.

Choose PPTP if your service provider

uses a DSL terminator with PPTP login.

The Prestige must have a static IP

address in this case. You’ll also need a

DSL terminator IP address and possibly

a connection ID.

Click Next to continue.

Step 3. This is the final wizard screen you need to configure. Fill in the fields and click Finish to save

and complete the wizard setup.

Prestige 324

WAN IP Address Assignment

Select Get automatically from ISP if

your ISP did not assign you a fixed IP

address. Select Use fixed IP address

if the ISP assigned a fixed IP address

and then enter your IP address and

subnet mask in the next two fields.

Enter the gateway IP address in this

field (if provided) when you select Use

Fixed IP Address.

DNS Server Assignment

Select Get automatically from ISP if

your ISP does not give you DNS

server addresses.

If you selected the Use fixed IP

address – Primary/Secondary DNS

Server option, enter the provided

DNS addresses in these fields.

WAN MAC Address

The WAN MAC address field allows users to configure the WAN port's MAC address by either using the factory default or

cloning the MAC address from a computer on your LAN. Select Factory Default to use the factory assigned default MAC

address. Alternatively, select Spoof this Computer's MAC address - IP Address and enter the IP address of the

computer on the LAN whose MAC address you are cloning.

Test Your Internet Connection

Launch your web browser and navigate to www.zyxel.com. You don’t need a dial-up program such as Dial

Up Networking. Internet access is just the beginning. Refer to the User’s Guide for more detailed

information on the complete range of Prestige features.

Troubleshooting

PROBLEM CORRECTIVE ACTION

None of the LEDs turn

on when you turn on the

Prestige.

Make sure that you have the correct power adapter connected to the Prestige and plugged in

to an appropriate power source. Check all cable connections.

If the LEDs still do not turn on, you may have a hardware problem. In this case, you should

contact your local vendor.

Cannot access the

Prestige from the LAN.

Check the cable connection between the Prestige and your computer or hub. Refer to the

Rear Panel section for details.

Ping the Prestige from a LAN computer. Make sure your computer Ethernet card is installed

and functioning properly.

Prestige 324

PROBLEM CORRECTIVE ACTION

Cannot ping any

computer on the LAN.

If the 10/100M LAN LEDs are off, check the cable connections between the Prestige and

your LAN computers.

Verify that the IP address and subnet mask of the Prestige and the LAN computers are in the

same IP address range.

The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.

Find out the verification method used by your ISP and configure the corresponding fields.

If the ISP checks the WAN MAC address, you should clone the MAC address from a LAN

computer. Click WAN and then the MAC tab, select Spoof this Computer's MAC address -

IP Address and enter the IP address of the computer on the LAN whose MAC address you

are cloning.

If the ISP checks the host name, enter your computer’s name (refer to the Wizard Setup

section in the User’s Guide) in the System Name field in the first screen of the WIZARD.

Cannot get a WAN IP

address from the ISP.

If the ISP checks the user ID, click WAN and then the ISP tab. Check your service type, user

name, and password.

Check the Prestige’s connection to the cable/DSL device.

Check whether your cable/DSL device requires a crossover or straight-through cable.

Cannot access the

Internet.

Click WAN to verify your settings.

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