ZyXEL Communications 4381 User manual

4381_May2020_FIBER

Fioptics Internet

Installation

Instructions

Zyxel 4381

Power Supply Gateway Zyxel 4381

Ethernet Cable

What’s Inside the Box

WLAN

WPS

POWER

ETHERNET

LAN

DSL1

INTERNET

USB

HPNA

ETHERNET

WAN

DSL2

WLAN

WPS

POWER

ETHERNET

LAN

ETHERNET

WAN

DSL1

USB

HPNA

INTERNET

POWER

RESET

ETHERNET LAN

ETHERNET

WAN

DSL2 DSL1 USB

1234

POWER

DSL

INTERNET

ETHERNET

POWER SUPPLY

GRAY PHONE CORD

YELLOW ETHERNET CORD

2.4G

DATA JACK

Thank you for choosing Cincinnati Bell.

Enjoy the fastest Internet in town, with download speeds up to 1 Gbps. We

deliver the very best in advanced network technology, to bring you all the

entertainment, information and communication you need at the speed of light.*

Browse, upload, share and save. Manage your home from anywhere with your

home’s Wi-Fi connection + smart home devices, available for purchase in our

retail stores. Here at Cincinnati Bell, we are connecting what matters.

Welcome to Fioptics Internet.

My Cincinnati Bell – Free online access is available round-the-clock,

whichmakes reviewing and updating your account information fast,

secure and easy. Plus, you’ll nd a wealth of support information and

online tours to guide you. To sign up, go online to cincinnatibell.com and click

on My Cincinnati Bell.

Pay bills • Find your closest store

Ask questions • Receive special offers

*Fastest Internet based on residential 1 Gbps download/250 Mbps upload speeds as of 8/2218.

Introducing

Premier from Cincinnati Bell includes everything you need to evolve

your Internet. It’s features include: an Internet security service; an app

and website to manage your passwords; and parental controls for all

your devices. We’ll also send professionals to assess your home and

provide solutions that ensure the best whole home Wi-Fi experience.

Ongoing protection and repair is covered to keep the network

within your home working at optimal performance. Expert support

is standing by 24/7 to help you stay connected with all of your smart

devices. Without Premier, everything else is just Internet. To learn

more, visit cincinnatibell.com/premier.

POWER

RESET

ETHERNET LAN

ETHERNET

WAN

DSL2 DSL1 USB

1234

LAN PHONE

RESET

1 2 3 4

POWER

(12VDC,1.5A)

POWER

RESET

ETHERNET LAN

ETHERNET

WAN

DSL2 DSL1 USB

1234

DATA JACK

Connect the Gateway

Once you’ve located the data jack or ONT, you are ready to connect

the equipment. Start by plugging one end of the provided Ethernet

cable into the blue WAN port on your gateway. Plug the other end into

the data jack, or into port 1 on the ONT. Make sure the ONT is plugged

in and powered on.

Power It Up

Now it’s time to power up the equipment. Plug

the power adapter into a nearby wall outlet and

connect it to the power port of your gateway.

Verify the Connections

Once power is connected, the indicator lights on the front of

the gateway will begin to blink.

The power light will blink while the gateway initializes. When

it’s complete, the light will become steady green.

The Ethernet LAN indicator light will blink if you’ve hardwired

a computer to the gateway. It will light up green when they

are connected.

The Ethernet WAN light will then begin to blink while the

gateway syncs up with the Fioptics Internet Network. When

the light turns green it means you have a good connection.

When the Internet indicator light turns green, you are

connected to the Internet and can begin surng the web.

Connect your Computer

If you have a computer that will be hard-wired to the Internet, connect

it next. Just attach another Ethernet cable between the Ethernet port

of your computer and any of the yellow, Ethernet LAN ports of the

gateway.

If you only have wireless devices, we’ll discuss connecting those to

Wi-Fi a little bit later.

3Connect to Wi-Fi

Your gateway also comes with built-in Wi-Fi, so you can connect your

mobile devices to Fioptics Internet, wirelessly.

The WLAN/WPS indicator on the front of the gateway will light up

when it’s ready for wireless connections.

To connect your devices to Wi-Fi, you will need to locate your SSID

Network Name and Wi-Fi Password (WPA-PSK). These will be found

on the label attached to your gateway.

Go to the Wi-Fi Settings on your mobile device and select the SSID

Network Name that matches the one on the label. When prompted,

enter the Wi-Fi Password (WPA-PSK).

You are now connected to the Fastest Internet in town*with Fioptics

from Cincinnati Bell.

Additional Support

If you need additional assistance, visit cincinnatibell.com/selnstall

to view a how-to video. You can also visit the help center of our

website (cincinnatibell.com/help-center), stop by one of our retail

stores, or give us a call at 513-565-9890.

Gateway to data jack

Gateway to ONT

POWER

RESET

ETHERNET LAN

ETHERNET

WAN

DSL2 DSL1 USB

1234

POWER

RESET

ETHERNET LAN

ETHERNET

WAN

DSL2 DSL1 USB

1234

DATA JACK

Write down your SSID Network Name and Wi-Fi Password (WPA-

PSK) here for handy future reference:

SSID Network Name

Wi-Fi Password

Locate the

Fioptics

Wiring

Before you get started, locate

the Fioptics wiring inside your

home. If your home has a data

jack, it should have an orange

or blue Ethernet port, or it may

be labeled. It is usually centrally

located and may be near the

TV, or in the home ofce.

If you don’t have a data jack,

then you’ll connect directly

to an “ONT” which should be

similar to one of these pictured

below. It’s usually in the garage

or basement, and is mounted

to a wall where the Fioptics

wiring enters your home.

Calix

Nokia

Alcatel-Lucent

POWER

CPU

WAN

PHONE

LAN 4

LAN 3

LAN 2

LAN 1

LAN PHONE

RESET

1 2 3 4

POWER

(12VDC,1.5A)

PWR

BTRY

FAIL

DATA

NTWK

MGMT

POTS

2.4G

DATA JACK

WLAN

WPS

POWER

ETHERNET

LAN

ETHERNET

WAN

DSL1

USB

HPNA

INTERNET

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