Zoeller BASEMENT SENTRY STBC301 User manual

HIGH PERFORMANCE

SUMP PUMP

COMBO

MODEL #STBC301

Purchase Date

Questions, problems, missing parts? Before returning to your retailer, call our customer

service department at 1-800-584-8089, 7:30 a.m. - 5:00 p.m., EST, Monday - Friday.

ATTACH YOUR RECEIPT HERE

24/7 BASEMENT

PROTECTION

Español p. 23

PN 157426 A SW1664 A

BasementSentry.com

Zoeller® is a registered trademark of Zoeller

24/7 BASEMENT

PROTECTION

PACKAGE CONTENTS

SAFETY INFORMATION

DESCRIPTION QUANTITY

A Primary/backup pump

and pipe assembly

(Includes a high-capacity

primary pump, back-up

pump, controller, alarm

system, battery charger,

PVC pipe with ttings,

inline check valve)

B Battery box 1

C Controller 1

Please read and understand this entire manual before attempting to assemble, operate, or install the

product.

DANGER

• RISK OF CHEMICAL BURNS.

Battery acid is corrosive. Do not spill on skin, clothing or battery charger. Wear eye and head protection

when working with battery. Connect and disconnect DC output terminals only after removing the charger

from the AC outlet. Never allow the DC terminals to touch each other.

• FIRE/EXPLOSION HAZARD.

Keep sparks and flame (pilot light) away from battery.

• FIRE/EXPLOSION HAZARD.

Pump only clear water. Do not pump flammable or explosive fluids such as gasoline, fuel oil, kerosene, etc.

Do not use in a flammable and/or explosive atmosphere. Failure to follow these warnings could result in

death or serious injury and/or property damage.

• RISK OF ELECTRIC SHOCK.

These pumps have not been investigated for use in swimming pool or marine areas.

• RISK OF ELECTRIC SHOCK.

Always disconnect power source before attempting to install, service, or maintain the pump. Never handle

a pump with wet hands or when standing on wet or damp surface or in water. Fatal electrical shock could

occur.

• RISK OF ELECTRIC SHOCK.

Keep pump out of reach of children.

• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.

Failure to comply with instructions and designed operation of this product may void warranty. Attempting to

use a damaged pump can result in property damage, serious personal injury and/or death.

WARNING

• ELECTRICAL SHOCK ALERT.

Do not disassemble the motor housing. The motor has NO repairable internal parts and disassembly may

cause dangerous electrical wiring issues.

• ELECTRICAL SHOCK ALERT.

Before installing this product, have the electrical circuit checked by an electrician to ensure proper

grounding. All electrical installations must conform to the National Electric Code and all local codes.

• ELECTRICAL SHOCK ALERT.

Connect the AC adapter to a properly-grounded 115 volt circuit equipped with a Ground Fault Circuit

Interrupter (GFCI) device. Make sure the electrical supply circuit is equipped with fuses or circuit breakers

with a minimum capacity of 15 amps.

• ELECTRICAL SHOCK ALERT.

Never use an extension cord.

• ELECTRICAL SHOCK ALERT.

Do not remove or replace the power cord.

• ELECTRICAL SHOCK ALERT.

Protect electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking the cord.

• ELECTRICAL SHOCK ALERT.

Do not lift pump by the power cord.

• PERSONAL INJURY ALERT.

Do not touch an operating motor housing. The motor is designed to operate at high temperatures.

• PERSONAL INJURY ALERT.

Release all pressure and drain all water from the system before servicing any component.

• PERSONAL INJURY ALERT.

Secure discharge line before starting pump. An unsecured discharge line can cause personal injury and/or

property damage.

• PERSONAL INJURY ALERT.

Wear safety glasses at all times when working with pumps.

• PROP65 WARNING FOR CALIFORNIA RESIDENTS:

Cancer and Reproductive Harm – www.P65Warnings.ca.gov

CAUTION

• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.

The AC adapter operates on 115 volts. Make certain that the power source conforms to the requirements of

your equipment.

• PRODUCT DAMAGE MAY RESULT.

The continuous operating water temperature for this pump must not exceed 104°F (40°C).

• PRODUCT DAMAGE MAY RESULT.

This pump is designed to pump water only. It has not been evaluated for pumping chemicals or corrosive

materials. This pump is not designed for pumping effluent or sewage and should not be used in

applications involving salt water or brine.

• PRODUCT DAMAGE MAY RESULT.

Inspect the pump regularly for damage and perform routine maintenance as needed. Remove any debris

that may build up around the float.

• PRODUCT AND/OR PROPERTY DAMAGE MAY RESULT.

This pump is not designed for continuous operation.

SAFETY INFORMATION

PREPARATION

Estimated Installation Time: 1-2 hours

Materials required for assembly: Basement Sentry brand deep cycle battery 1-1/2-in. Schedule 40

PVC pipe and fittings, PVC primer and glue, Phillips screw driver, hand saw

GENERAL PUMP INFORMATION

SPECIFICATIONS

PUMP PERFORMANCE IN GALLONS PER MINUTE

0 FT. 5 FT. 10 FT. 15 FT. 28 FT.

115V Primary Pump 60 50 40 30 -

12V Backup Pump 45 43 35 27 Shut Off

This complete system features built-in WiFi to provide mobile monitoring and alerts. The

system includes a high-capacity primary pump, back-up pump, controller, alarm system,

battery charger, PVC pipe with ttings and an inline check valve.

This combination system will replace an existing primary sump pump for premium protection

against basement ooding. It is designed protect your home during power outages.

Choose this pump if your sump basin is at least 18-in. wide by 22-in. deep.

Place the battery in a cool, dry, well-ventilated area on a shelf or protective plywood board.

Carbon Monoxide Detectors

Whether you have a Basement Sentry backup pump system or a competitive brand, all use

batteries that give o gaseous by-products when charging. Some of these by-products can

produce a rotten egg odor. Also, some of these by-products can cause a CO detector to falsely

activate. In order to help prevent false activation, Basement Sentry recommends moving the

battery as far away from the CO detector as possible or, if necessary, vent the battery to the

exterior. Basement Sentry provides the previous statements only as guidelines to help prevent

false activation of the CO detector. In no way are they meant to supersede the instructions that

accompany the detector, nor do they supersede advice from the CO detector manufacturer.

If the audible alarm associated with your CO detector is activated, we recommend the

following actions:

1. Take immediate action for personal safety as recommended in the CO detector literature.

2. Contact the appropriate agency to determine if the CO is being produced by your furnace,

water heater, or any other device which uses natural gas.

3. If you are certain that no CO is being produced, a charging battery may be producing

gaseous by-products which are causing the CO detector to activate. Contact the

manufacturer and ask for recommendations to prevent the alarm activation.

INSTALLATION INSTRUCTIONS

NOTE: Install the battery backup system when the

primary pump is not needed. Read instructions and

prepare all supplies before beginning installation.

1. Disconnect power to primary sump and remove

from sump basin.

115 V

GFCI outlet

2. NOTE: Before gluing any ttings, dry t all connections

to verify proper t.

Measure the distance from the ex coupling to the

existing discharge piping and cut 1-1/2-in Sched 40

PVC to this size. Install 1-1/2-in ex coupling or 1-1/2-

in union between pipe connected to the pump and the

discharge piping.

Glue all pipe and ttings once t is veried. Measure

distance

3. Use the included anchors to install the

controller. For best cooling, attach to wall. The

controller must be installed at least 3 ft. above

the sump pit.

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30AMP

1-800-584-8089

BasementSentry.com

DCPOWER

+15V DC 1.6A

Controller

Anchors

Minimum

3 ft.

Sump

Basin

5. Connect backup pump and oat leads to the

controller

To controller

INSTALLATION INSTRUCTIONS

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

From float

From

backup

pump

From battery

4. Place the battery inside the battery box and connect

the leads from the controller to the battery terminals.

Connect positive (+) lead to positive terminal on the

battery and black negative (-) lead to the negative

battery terminal.

NOTE: If wires are not connected properly, a loud,

constant audible alarm will sound until the leads are

attached to the correct terminals.

6. Plug the controller into a GFCI-protected 115V

outlet.

Test for backup pump operation by adding

water to the sump basin.

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30AMP

1-800-584-8089

BasementSentry.com

DCPOWER

+15VDC 1.6A

GFCI Outlet

7. Reconnect power to the primary sump pump by

plugging the primary sump pump into the outlet

on the front of the controller.This will enable the

controller and app to monitor the primary sump

pump.

This step is optional, and you can choose to plug

the primary sump pump into a standard, GFCI

protected outlet. If you use this method, you will

not have the ability to monitor the primary sump

pump.

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30AMP

1-800-584-8089

BasementSentry.com

DCPOWER

+15VDC 1.6A

GFCI Outlet

INSTALLATION INSTRUCTIONS

There are two buttons on the front of the controller.

1. Silence/Reset - Can be pressed to silence current

alarms for 24 hours.

Can be held for 3+ seconds to reset (or clear) alarms

and LEDs. Flashing LEDs for conditions such as bad/

disconnected battery or power outage, for example,

can’t be cleared by Silence/Reset. These conditions

must be resolved to eliminate the LED indicator.

BASEMENT SENTRY CONTROLLER FUNCTIONS

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Test

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Silence/

Reset

2. Test - Will run the pump to determine if amp draw of

pump is within range.

Controller is factory programmed to self-test the pump

for several seconds every 7 days. This schedule may

be modied once the controller is connected to the Z

Control Cloud.

Pressing the test button will start the 7 day timer for

self-testing.

BASEMENT SENTRY LED LIGHT FUNCTIONS

By connecting the controller to the Z Control®Cloud

using the built-in WiFi, the user can set up free alert

messages via email, text, and mobile app “push”

notifications. In addition, the user can verify controller

readiness, remotely silence alarms and reset the unit,

configure settings, and modify how notifications are

sent. Other visual information such as input status and

battery level are available through the web and app

interfaces.

There are two ways to connect the Basement Sentry

controller to the Z Control®cloud.

Option 1 - Use the Z Control®mobile app. See Use

the Mobile App section below.

Option 2 - Use a mobile device or computer to

connect to the controller directly. See use Mobile

Device Page 12.

CONNECTING THE CONTROLLER TO Z CONTROL®

Option 1 - Use the Mobile App (iOS and Android)

Before you begin:

• Know what the WiFi router is named (i.e. SSID)

and password. To prevent the most common

troubleshooting issues, double check to be sure

you know exactly how the password is spelled,

including capitalization.

• Verify that your mobile device has working WiFi

with a strong signal when you are standing next

to the Basement Sentry controller. If the signal is

questionable, the controller may not be able to

maintain a stable connection.

POWER

BATTERY

FLOAT

STATUS

PUMP

POWER

BATTERY

PUMP

POWER

BATTERY

FLOAT

STATUS

PUMP

POWER

BATTERY

PUMP

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Test

Silence/

Reset

3. Test and Silence/Reset -

Holding both buttons together for about six

seconds will initiate a factory reset. This returns the

rmware’s device conguration to the state in which

it left the factory. Any over-the-air rmware updates

that have been installed will be retained.

BASEMENT SENTRY CONTROLLER FUNCTIONS

These instructions provide an overview of what the

app will do. You may find additional steps needed.

1. Open the app and sign in to your account, or create

an account using the link at the bottom. If you do

not have an account, you will need to click the

link at the bottom of the home screen to create an

account.

2. Open your profile to set up any additional phone

numbers or email addresses where notifications

should be sent.

CONNECTING THE CONTROLLER TO Z CONTROL®

Option 1 - Use the Mobile App (iOS and Android) (Continued)

Click to

create

account

• Verify your WiFi router is connected to the internet

and that it is broadcasting a visible, secure,

2.4Ghz network.

• 2.4 Ghz network is required. If you only see 5

Ghz networks, you may need to log into your dual

band router to choose to broadcast the networks

separately.

• Band steering may need to be temporarily turned

off during setup.

• The 2.4Ghz network must use WPA or WPA2

security. WEP and open networks are not

acceptable.

• Any VPNs or other network controls may need to

be temporarily turned off during setup.

• Locate the Basement Sentry Device ID located on

the top of the controller.

• Like most internet connected devices, the

Basement Sentry controller WiFi connectivity

should be used behind the security of a firewall.

Most routers have a firewall built into them.

Consult a networking professional for specific

questions about firewalls.

NOTE: The list above will also help troubleshoot

connectivity issues.

4. Once a location is created, you will need to add a

device. To add a device, choose the desired location

name and then touch the “+” to start adding a device.

Allow access to the camera so you can scan the data

matrix.

Touch +

to add a

device

Use the Mobile App (iOS and Android) (Continued)

5. The app will ask you to scan the data matrix QR code

on the controller. You can also bypass this step and

manually input the SSID of the controller, which is found

on the controller label.

5Click to manually input SSID

SSID input eld

CONNECTING THE CONTROLLER TO Z CONTROL®

3. Once you’re logged in to your account, create locations

by touching the “+ “ from the Locations screen.

Touch +

to create

locations

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