Zoeller Basement Sentry STBB200 User manual

AUTOMATIC EMERGENCY

BACKUP SUMP PUMP

SYSTEM

MODEL #STBB200

Purchase Date

Questions, problems, missing parts? Before returning to your retailer, call our customer

service department at 1-800-584-8089, 7:30 a.m. - 5:00 p.m., EST, Monday - Friday.

ATTACH YOUR RECEIPT HERE

24/7 BASEMENT

PROTECTION

Español p. 25

PN 156407 A SW1511 A

BasementSentry.com

Zoeller®is a registered trademark of Zoeller

24/ 7 BAS EMEN T

PROTECTION

PACKAGE CONTENTS

SAFETY INFORMATION

DESCRIPTION QUANTITY

A 12V Pump with o-ring 1

B Controller 1

C Battery Charger 1

D Dual Float 1

E Check Valve with o-ring 1

F Tee Fitting 1

G Pipe Clamps 2

H Battery Box 1

Please read and understand this entire manual before attempting to assemble, operate, or install the

product.

DANGER

• RISK OF CHEMICAL BURNS.

Battery acid is corrosive. Do not spill on skin, clothing or battery charger. Wear eye and head

protection when working with battery. Connect and disconnect DC output terminals only after

removing the charger from the AC outlet. Never allow the DC terminals to touch each other.

• FIRE/EXPLOSION HAZARD.

Keep sparks and flame (pilot light) away from battery.

• FIRE/EXPLOSION HAZARD.

Pump only clear water. Do not pump flammable or explosive fluids such as gasoline, fuel oil,

kerosene, etc. Do not use in a flammable and/or explosive atmosphere. Failure to follow these

warnings could result in death or serious injury and/or property damage.

• RISK OF ELECTRIC SHOCK.

These pumps have not been investigated for use in swimming pool or marine areas.

• RISK OF ELECTRIC SHOCK.

Always disconnect power source before attempting to install, service, or maintain the pump.

Never handle a pump with wet hands or when standing on wet or damp surface or in water. Fatal

electrical shock could occur.

• RISK OF ELECTRIC SHOCK.

Keep pump out of reach of children.

• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.

Failure to comply with instructions and designed operation of this product may void warranty.

Attempting to use a damaged pump can result in property damage, serious personal injury and/or

death.

WARNING

• ELECTRICAL SHOCK ALERT.

Do not disassemble the motor housing. The motor has NO repairable internal parts and

disassembly may cause dangerous electrical wiring issues.

• ELECTRICAL SHOCK ALERT.

Before installing this product, have the electrical circuit checked by an electrician to ensure proper

grounding. All electrical installations must conform to the National Electric Code and all local codes.

• ELECTRICAL SHOCK ALERT.

Connect the AC adapter to a properly-grounded 115 volt circuit equipped with a Ground Fault

Circuit Interrupter (GFCI) device. Make sure the electrical supply circuit is equipped with fuses or

circuit breakers with a minimum capacity of 15 amps.

• ELECTRICAL SHOCK ALERT.

Never use an extension cord.

• ELECTRICAL SHOCK ALERT.

Do not remove or replace the power cord.

• ELECTRICAL SHOCK ALERT.

Protect electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking the cord.

• ELECTRICAL SHOCK ALERT.

Do not lift pump by the power cord.

• PERSONAL INJURY ALERT.

Do not touch an operating motor housing. The motor is designed to operate at high temperatures.

• PERSONAL INJURY ALERT.

Release all pressure and drain all water from the system before servicing any component.

• PERSONAL INJURY ALERT.

Secure discharge line before starting pump. An unsecured discharge line can cause personal

injury and/or property damage.

• PERSONAL INJURY ALERT.

Wear safety glasses at all times when working with pumps.

• PROP65 WARNING FOR CALIFORNIA RESIDENTS:

Cancer and Reproductive Harm – www.P65Warnings.ca.gov

CAUTION

• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.

The AC adapter operates on 115 volts. Make certain that the power source conforms to the

requirements of your equipment.

• PRODUCT DAMAGE MAY RESULT.

The continuous operating water temperature for this pump must not exceed 104°F (40°C).

• PRODUCT DAMAGE MAY RESULT.

This pump is designed to pump water only. It has not been evaluated for pumping chemicals or

corrosive materials. This pump is not designed for pumping effluent or sewage and should not be

used in applications involving salt water or brine.

• PRODUCT DAMAGE MAY RESULT.

Inspect the pump regularly for damage and perform routine maintenance as needed. Remove any

debris that may build up around the float.

• PRODUCT AND/OR PROPERTY DAMAGE MAY RESULT.

This pump is not designed for continuous operation.

SAFETY INFORMATION

PREPARATION

Estimated Installation Time: 2-4 hours

Materials required for assembly: Basement Sentry brand deep cycle battery, 1-1/2-in. Schedule 40

PVC pipe, PVC primer and glue, 1-1/2-in ex coupling and clamps or

1-1/2-in. union.

GENERAL PUMP INFORMATION

SPECIFICATIONS

MODEL PERFORMANCE IN GALLONS PER MINUTE

0 FT. 5 FT. 10 FT. 15 28 FT.

STBB200 45 43 35 27 Shut Off

This system features built-in WiFi to provide mobile monitoring and alerts. The system includes a

high-capacity 12V pump, controller, 1.6 amp battery charger, dual oat, check valve, battery box, tee

and pipe clamps.

This pump does not replace a primary, 115V sump pump. This pump provides additional protection

against basement ooding for your peace of mind when the power goes out. It is designed to work

only during power outages or if the primary pump does not work.

Choose this pump if your sump basin is at least 18-in. wide by 22-in. deep.

Place the battery in a cool, dry, well-ventilated area on a shelf or protective plywood board.

Carbon Monoxide Detectors

Whether you have a Basement Sentry backup pump system or a competitive brand, all use batteries

that give o󰀨 gaseous by-products when charging. Some of these by-products can produce a rotten

egg odor. Also, some of these by-products can cause a CO detector to falsely activate. In order to

help prevent false activation, Basement Sentry recommends moving the battery as far away from the

CO detector as possible or, if necessary, vent the battery to the exterior. Basement Sentry provides

the previous statements only as guidelines to help prevent false activation of the CO detector. In

no way are they meant to supersede the instructions that accompany the detector, nor do they

supersede advice from the CO detector manufacturer.

If the audible alarm associated with your CO detector is activated, we recommend the following

actions:

1. Take immediate action for personal safety as recommended in the CO detector literature.

2. Contact the appropriate agency to determine if the CO is being produced by your furnace, water

heater, or any other device which uses natural gas.

3. If you are certain that no CO is being produced, a charging battery may be producing gaseous

by-products which are causing the CO detector to activate. Contact the manufacturer and ask for

recommendations to prevent the alarm activation.

INSTALLATION INSTRUCTIONS

NOTE: Install the battery backup system when the

primary pump is not needed. Read instructions and

prepare all supplies before beginning installation.

1. Disconnect power to primary sump and remove

from sump pit.

115 V

GFCI outlet

2. Be sure the o-ring is on the discharge of the

backup pump and slip the included stainless

steel clamp over the pump discharge. Press the

backup pump into the tee. Be sure the o-ring

is completely inside the tee and not visible. Be

sure the slit on the tee is on the bottom when

the pump is installed. Tighten the clamp over

the tee to secure the backup pump.

3. Be sure the o-ring is on the check valve and

thread the check valve into the discharge of the

primary pump. Be sure the weep hole is still

visible and hand tighten.

Check valve

assembly

Primary Pump

Discharge

O-Ring

Weep hole

Backup

Pump

Discharge tee

Clamp

O-Ring

Pump

Discharge

4. Slide the included stainless steel clamp over the

check valve and slide the tee (slit end down)

over the check valve. Be sure the o-ring is

completely covered. Tighten clamp over the tee

to secure the check valve.

5. NOTE: Before gluing any ttings, dry t all

connections to verify proper t.

Measure the connection from the tee to

discharge piping and cut 1-1/2-in Sched 40

PVC to this size. Install 1-1/2-in ex coupling or

1-1/2-in union between pipe connected to the

pump and the discharge piping. Glue all pipe

and ttings once t is veried.

6. To Install the dual oat assembly on discharge

piping, locate the oat assembly so the ‘on’

level of the lower oat is above the ‘on’ position

of the primary pump. Use the included bracket

and stainless steel clamp to attach the oat to

the pipe. Tighten the clamp in place. Be sure

the oats are free to move up and down without

any interference from any part of the sump

pump system or basin.

Clamp

Mounting

Bracket

Measure

distance

1-1/2-in flex

coupling or

union

Check valve

assembly

Clamp

Tee

Backup

Pump

O-Ring

Weep hole

INSTALLATION INSTRUCTIONS

7. Use the included anchors to install the

controller. For best cooling, attach to wall. The

controller must be installed at least 3 ft. above

the sump basin.

9. Connect backup pump and oat leads to the

controller

To controller

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30AMP

1-800-584-8089

BasementSentry.com

DCPOWER

+15V DC 1.6A

Controller

Anchors

Minimum

3 ft.

Sump

Basin

INSTALLATION INSTRUCTIONS

8. Place the battery inside the battery box and connect

the leads from the controller to the battery terminals.

Connect positive (+) lead to positive terminal on the

battery and black negative (-) lead to the negative

battery terminal.

NOTE: If wires are not connected properly, a loud,

constant audible alarm will sound until the leads are

attached to the correct terminals.

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

PLUS

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

From float

From

backup

pump

From battery

charger

11. Reconnect power to the primary sump pump.

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30AMP

1-800-584-8089

BasementSentry.com

DCPOWER

+15VDC 1.6A

GFCI Outlet

INSTALLATION INSTRUCTIONS

10.Plug the controller into a GFCI-protected 115V

outlet.

NOTE: The primary pump and controller should

be on separate circuits.

Test for backup pump operation by adding

water to the sump basin.

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30AMP

1-800-584-8089

BasementSentry.com

DCPOWER

+15VDC 1.6A

GFCI Outlet

There are two buttons on the front of the controller.

1. Silence/Reset - Can be pressed to silence current

alarms for 24 hours.

Can be held for 3+ seconds to reset (or clear) alarms

and LEDs. Flashing LEDs for conditions such as bad/

disconnected battery or power outage, for example,

can’t be cleared by Silence/Reset. These conditions

must be resolved to eliminate the LED indicator.

BASEMENT SENTRY CONTROLLER FUNCTIONS

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

PLUS

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

Test

POWER

FLOAT

STATUS

BATTERY DC

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

PLUS

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

Silence/

Reset

2. Test - Will run the pump to determine if amp draw of

pump is within range.

Controller is factory programmed to self-test the pump

for several seconds every 7 days. This schedule may

be modied once the controller is connected to the Z

Control Cloud.

Pressing the test button will start the 7 day timer for

self-testing.

Test and Silence/Reset -

Holding both buttons together for about six seconds

will initiate a factory reset. This returns the rmware’s

device conguration to the state in which it left the

factory. Any over-the-air rmware updates that have

been installed will be retained.

BASEMENT SENTRY LED LIGHT FUNCTIONS

POWER

BATTERY

FLOAT

STATUS

PUMP

POWER

BATTERY

POWER

BATTERY

FLOAT

STATUS

PUMP

POWER

BATTERY

By connecting the controller to the Z Control®

Cloud using the built-in WiFi, the user can set up

free alert messages via email, text, and mobile

app “push” notifications. In addition, the user

can verify controller readiness, remotely silence

alarms and reset the unit, configure settings, and

modify how notifications are sent. Other visual

information such as input status and battery level

are available through the web and app interfaces.

There are two ways to connect the Basement

Sentry controller to the Z Control®cloud.

Option 1 - Use the Z Control®mobile app. See

Use the Mobile App section below.

Option 2 - Use a mobile device or computer to

connect to the controller directly. See use Mobile

Device Page 12.

CONNECTING THE CONTROLLER TO Z CONTROL®

Option 1 - Use the Mobile App (iOS and Android)

Before you begin:

• Know what the WiFi router is named (i.e.

SSID) and password. To prevent the most

common troubleshooting issues, double

check to be sure you know exactly how the

password is spelled, including capitalization.

• Verify that your mobile device has working

WiFi with a strong signal when you are

standing next to the Basement Sentry

controller. If the signal is questionable, the

controller may not be able to maintain a stable

connection.

• Verify your WiFi router is connected to the

internet and that it is broadcasting a visible,

secure, 2.4Ghz network.

• 2.4 Ghz network is required. If you only see 5

Ghz networks, you may need to log into your

dual band router to choose to broadcast the

networks separately.

• Band steering may need to be temporarily

turned off during setup.

• The 2.4Ghz network must use WPA or WPA2

security. WEP and Open networks are not

acceptable.

• Any VPNs or other network controls may need

to be temporarily turned off during setup.

• Locate the Basement Sentry Device ID

located on the top of the controller.

• Like most internet connected devices, the

Basement Sentry controller WiFi connectivity

should be used behind the security of a

firewall. Most routers have a firewall built into

them. Consult a networking professional for

specific questions about firewalls.

NOTE: The list above will also help troubleshoot

connectivity issues.

These instructions provide an overview of what

the app will do. You may find additional steps

needed.

1. Open the app and sign in to your account, or

create an account using the link at the bottom.

If you do not have an account, you will need to

click the link at the bottom of the home screen

to create an account.

Click to

create

account

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