Yealink T41 Guide

Yealink T41 IP phone

A guide to using your phone with Cloud Voice

What’s in this guide

General info

Need help?

If you have any problems with your phone, call us on 0800 389 0537 and

we’ll be happy to help.

Calling 999 or 112

Your Cloud Voice number is registered to a specific address, so when you

make a 999 or 112 call from your phone number, that’s the address the

emergency services will see.

If you use Cloud Voice at a different address, the registered address won’t

automatically change. So if your work location changes, please let your

administrator know so they can update your registered address.

This guide tells you everything you need to know about your phone.

If you’re in a hurry to get going, take a look at the Quick Start Guide

then come back to this one for the detail later.

What’s in the box?

Getting ready to set up your new phone

IP phone

Ethernet cable

Handset

Stand

Quick start guide

Power adapter

Handset cord

Installing the phone

Setting the position of your phone

Insert the stand into one of the slots on the back of the phone. The slot

you choose determines the angle of the phone.

Connecting the handset and optional headset

Wireless headset adapter EHS36

Connecting the network and power

There are two options for power and network connections. Your system

administrator will let you know which one to use.

AC power (optional)

To connect the AC power you need to:

1. Connect the DC plug on the power adapter to the DC5V port on the

phone, then connect the other end of the power adapter into an

electrical power outlet.

2. Connect a standard Ethernet cable (included) between the Internet

port on the phone and the one on the wall or switch/hub device port.

Power over Ethernet (PoE)

Using a standard Ethernet cable (included), the T41 IP phone

can be powered from both a PoE-compliant switch or hub.

Simply connect the Ethernet cable between the Internet port

on the phone and an available port on the in-line power

switch/hub.

Important! Don’t unplug or remove power to the phone while

it’s updating firmware and configurations.

If an in-line power switch/hub has been provided, you won’t

need to connect the phone to the power adapter. Just make

sure the switch/hub is PoE-compliant.

The phone can also share the network with another network

device such as a PC. It’s an optional connection.

PC connection

(optional)

PC connection

(optional)

Power adapter

(DC 5V)

IEEE 802.3af compiant

PoE hub/switch

When you’ve connected your phone, you can automatically set it up (or ‘provision’ it)

with Cloud Voice.

1. When the phone is connected to the network port giving it network access, it’ll

carry out a series of rmware updates (you’ll need to allow it time to do this).

• Your phone has provisioned correctly if this symbol is showing against the

phones line key.

• Your phone has not provisioned correctly if this symbol is showing

against the phones line key.

2. Once complete, the phone will now show the line number against a line key.

Note: If the handset doesn’t provision, contact the Cloud Voice support on

0800 389 0537 for help.

Setting up Cloud Voice on the phone

Getting to know your phone

Finding your way around the T41

Item Description

LCD screen Shows information about calls, messages, soft keys, time, date and other relevant data:

• Call information—caller ID, call duration

• Icons (for example, DND)

• Missed call text or second incoming caller information

• Prompt text (for example, “Saving le, please wait”)

• Time and date

Power Indicator LED Tells you both the phone power and the status of some features

Line keys Use these keys to activate up to three accounts and assign various features

Mute key

Headset key

Message key

Redial key

Toggles and provides a mute feature

Toggles and tells you the headset mode

Takes you to your voicemail

Redials a previously dialled number

Speakerphone key Toggles the hands-free speakerphone mode

Volume key Adjusts the volume of the handset, headset, speaker, and ringer.

Keypad Provides the digits, letters, and special characters in context-sensitive applications

Scroll through the displayed information

Conrms actions or answers incoming calls

Cancels actions or rejects incoming calls

Soft keys Label automatically to identify their context-sensitive features

Understanding the icons on the T41

Icon Description

Network is unavailable

Registered successfully

Registering

Hands-free speakerphone mode

Handset mode

Headset mode

Voicemail

Auto Answer

Do Not Disturb

Call on hold

Call on mute

Ringer volume is 0

Lock

Alphanumeric input mode

Numeric input mode

Lowercase letters input mode

Uppercase letters input mode

Upper and lowercase letters input mode

Call forward/forwarded calls

Missed calls

Received calls

Placed calls

Recording box is full

A call can’t be recorded

Recording starts successfully

Recording can’t be started

Recording can’t be stopped

These icons may appear at various times on the LCD screen:

Understanding the phone display Idle status

Phone status

The idle screen displays the label of current account, time

and date, and four soft keys.

You can view your phone status using either the phone user interface or web

user interface. In phone status you can see these three things:

• Network status (e.g., IPv4 status, IP address mode, MAC address, LAN type,

LAN IP and LAN mask).

• Phone status (e.g., device model, hardware version, rmware version and

product ID).

• Account status (e.g., register status of SIP accounts).

To view the phone status using the phone user interface:

1. Press

or press Menu->Status.

2. Press or to scroll through the list and view the specic information.

Time and date

The time and date is set by the Cloud Voice service but you can easily change the

format in the phone preferences found in basic settings.

Making calls

Answering calls

There are three ways you can use your T41 IP phone to make a call:

• Handset • Speakerphone • Headset

You can dial the number rst, and then choose the way you want to speak to the

other party or, you can also search and dial a contact from the call history, local

directory or remote phone book.

While you are on a call, you can alternate between the speakerphone, headset, or

handset mode by pressing the Speakerphone key, the Headset key, or by picking

up the handset.

To make a call using the handset:

1. Pick up the handset.

2. Enter the number using the keypad.

3. Then press

#SEND

, or the Send soft key.

To make a call using the speakerphone:

1. With the handset on-hook, press or the line key to get a dial tone.

2. Enter the number using the keypad.

3. Then press

#SEND

, or the Send soft key.

Or you can:

1. With the handset on-hook, enter the number you want using the keypad.

2. Then press

#SEND

, or the Send soft key.

To make a call using the headset:

1. With the optional headset connected, press to activate the headset mode.

2. Enter the number using the keypad.

3. Then press

#SEND

, or the Send soft key.

Or you can:

1. Enter the number you want using the keypad.

2. Then press

#SEND

, or the Send soft key.

To answer a call using the handset:

1. Pick up the handset.

To answer a call using the hands-free speakerphone mode:

1. Press .

2. With the handset on-hook and the headset mode deactivated,

either press the Answer soft key or the line key (the line key LED

ashes green).

To answer a call using the headset:

1. Press .

2. With the headset mode activated, either press the Answer soft key

or the line key (the line key LED ashes green).

Call features

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