Yealink T21-E2 Instruction manual

Encore Quick User Guide

Yealink T21-E2

Page 1

Placing a Call

Using the Handset:

1. Pick up the handset

2. Enter the number

3. Press Send

Using the Speaker Phone:

1. Press

2. Enter the number

3. Press Send

Answering a Call

Using the Handset:

1. Pick up the handset

Using the Speakerphone:

1. Press

* You can reject an incoming call by pressing the Reject soft key.

Ending a Call

Using the Handset:

1. Hang up or press End Call

Using the Speakerphone:

1. Press or press End Call

Redial

1. Press to enter the Placed Calls List.

2. Press or to select the desired entry.

3. Press or the Send Key.

*Press twice when the phone is idle to redial the last number.

Missed calls

1. Press the view soft key

2. Press or to select the desired entry.

3. Press the Send key

Call Mute / Un-Mute

Press to mute the microphone during a call. Press again to un-mute the call.

Call Hold & Resume

Place Call on Hold: Press the Hold soft key during an active call

Resuming a call do one of the following: Press the Resume soft key

If more than one call is on hold, press or to select the call, then press Swap.

Call T

ransfer

Blind Transfer

1. Press the Trans Soft key

during a call.

*The call is placed on hold.

2. Enter the number you want

to transfer to.

3. Press the BTrans Soft

Key to transfer the call or

simply hangup.

Semi-Attended Transfer

1. Press the Trans Soft key

during a call.

*The call is placed on hold.

2. Enter the number you want

to transfer to and # or Send

3. After the user answers

press the Trans Soft key.

Attended Transfer

1. Press the Trans Soft key

during a call.

*The call is placed on hold.

2. Enter the number you want

to transfer to and # or Send

3. Once the user you called

is ready to accept the call

press the Trans Soft key.

Encore Quick User Guide

Yealink T21-E2

Page 2

Call Forwarding

1.Press the Menu soft key when the phone is idle.

2. Select Features 1. Call Forward.

3.After you have selected the desired forward type, press OK

1. Always Forward –Incoming calls are forwarded unconditionally

2. Busy Forward –Incoming calls are forwarded when the phone is busy

3. No Answer Forwarding –Incoming calls are forwarded after not being answered after a period of

time.

4. Press the switch soft key to enable then press to enter the number you would like to forward to

5.Press the Save soft key to accept the changes.

3-Way Call Conference

1.Press the Conference soft key during an active call. *The call is placed on hold.

2. Enter the number of the second party, then press the Send soft key

4.Press the Conference soft key once the second party answers. *All parties are now active.

5.Press the More soft key and then the End Call soft key to disconnect all parties or just hang up.

Ring Tones

1.Press the Menu soft key when the phone is idle.

2. Select 3. Settings 1. Basic Settings 4. Sound 1. Ring Tones

3.Press or to select 1. Common and press Enter

4.Press or to select the desired ring tone.

5.Press the Save soft key to accept the change.

Voice Messaging

The Message Waiting Indicator, lights up when messages are waiting in the message center.

Please submit a Technology Work Order to recieve your initial password.

Press

Follow the voice prompts to listen to your voice message.

Voice Mail Menus

1 –Listen to new

Messages

5 –Advanced options

* –Exit

During the Message Menu Press

1 –Listen to the message

2 –Save Message

5 –Return the call

7 –Erase Message

8 –Forward the message to

another ext.

9 –Forward to email

Advanced options (5 from the main

menu)

1 –Record greeting (can do up to 9

different recordings)

2 –Choose greeting

3 –Record name

6 –Change password

0 –main menu

Other Yealink IP Phone manuals

Yealink

Yealink Telkom W52P User manual

Yealink

Yealink SIP-T38G User manual

Yealink

Yealink EXP43 Instruction manual

Yealink

Yealink SIP-T43U User manual

Yealink

Yealink Yealink SIP-T48G Instruction manual

Yealink

Yealink SIP-T41S User manual

Yealink

Yealink Verizon One Talk W60B User manual

Yealink

Yealink SIP-T32G User manual

Yealink

Yealink T20P User manual

Yealink

Yealink SIP-T27G User manual

Yealink

Yealink SIP-T32G Instruction manual

Yealink

Yealink SIP-T4X User manual

Yealink

Yealink SIP-T58V User manual

Yealink

Yealink Yealink SIP-T41P User manual

Yealink

Yealink W52 User manual

Yealink

Yealink Yealink SIP-T46G User manual

Yealink

Yealink SIP-T2XP Instruction Manual

Yealink

Yealink SIP-T4X Service manual

Yealink

Yealink T57 User manual

Yealink

Yealink SIP-T29G User manual

Yealink

Yealink SIP-T4X User manual

Yealink

Yealink SIP-T22 Operating and maintenance instructions

Yealink

Yealink T48G-SKYPE FOR BUSINESS EDITION User manual

Yealink

Yealink OneTalk Series User manual

Popular IP Phone manuals by other brands

Alcatel

Alcatel 4028 manual

Polycom

Polycom Polycom VVX 600 quick reference

Polycom

Polycom SoundPoint IP 450 datasheet

Cisco

Cisco SPA-500 Series user guide

Polycom

Polycom SoundPoint IP 650 user guide

Proximus

Proximus Maestro 3016 IP quick start guide

Fanvil

Fanvil X4 user manual

Cisco

Cisco 7962 user guide

Snom

Snom 320 quick start guide

Avaya

Avaya 4625SW user guide

Nortel

Nortel 1140E Getting started

Nexotek

Nexotek NT-P500 user manual

Avaya

Avaya Integral 5 R3.0 user guide

GE 28320EE2 - Dect 6.0 InfoLink 2 user guide

Avaya

Avaya 4600 Series Administrator's guide

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP user guide

Nortel

Nortel i2050 installation guide

Fiberme

Fiberme FAP260 Series user guide