Wolf MS24 User manual
Microwave Oven Use & Care Guide
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Wolf Customer Care 800.222.7820
MICROWAVE OVEN
Contents
4Safety Precautions
6Installation
7Microwave Oven Features
8Microwave Oven Operation
20 Care Recommendations
21 Troubleshooting
23 Wolf Warranty
Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 6 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Wolf dealer.
Record this information below for future reference.
If your product ever needs attention, be sure to use a Wolf
factory certied service provider recommended by our
customer care center, or select one from our list of providers
available at wolfappliance.com/locator. All factory certi-
ed service providers are carefully selected and thoroughly
trained by us.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.
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Thank You
Thank you for your purchase. We look forward to being part of your home for decades
to come. As a third-generation family-owned company, we take a very personal stake in
the preparation of your family’s food. We built our business and our reputation on helping
families serve the nest food possible.
With your purchase, you receive one of the strongest warranties in the appliance industry.
Take a moment to read the full warranty statement on page 23. It’s also important to
register your Wolf appliance to ensure that you don’t miss out on exclusive owner ben-
ets, such as; assurance that you will be taken care of in the unlikely event that service
becomes necessary during the warranty period, and a proof-of-purchase record in case
of a home insurance claim. You may register by one of the following options:
•Mail in the completed Wolf product registration card.
•Register online at wolfappliance.com/register and create a personalized My Sub-Zero/
Wolf account using the serial number on your product.
•Register by phone by calling Wolf Customer Care at 800-222-7820.
As a Wolf owner, you can count on ongoing support, day in and day out. Our customer
care center is available 24 hours a day, seven days a week and staffed by knowledgeable
product experts at our factory in Madison, Wisconsin. Should the need arise, simply call
800-222-7820 and speak with one of our product experts. They will help troubleshoot any
issues you might have.
We are condent this guide will answer your questions about the features, operation,
and maintenance of your Wolf, but if you have additional questions, please contact us at
800-222-7820 or visit us online at wolfappliance.com.
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Wolf Customer Care 800.222.7820
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precau-
tions should be followed, including the following:
WARNING
To reduce the risk of burns, electric shock, re,
injury to persons or exposure to excessive micro-
wave energy, observe the following:
•Read all instructions before using the appliance.
•Read and follow the specic PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY.
•This appliance must be properly grounded. See
GROUNDING INSTRUCTIONS on page 6.
•Install or locate this appliance only in accordance
with installation instructions on page 6.
•Some products such as whole eggs and sealed
containers (e.g. closed glass jars) are able to
explode and should not be heated in this oven.
•Do not operate this appliance if it has a damaged
cord or plug, if it is not working properly or if it has
been damaged or dropped.
IMPORTANT INSTRUCTIONS
PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE
ENERGY
•Do not attempt to operate this microwave oven
with the door open since open-door operation
can result in harmful exposure to microwave
energy. It is important not to defeat or tamper
with the safety interlocks.
•Do not place any object between the micro-
wave oven front face and the door or allow soil
or cleaner residue to accumulate on sealing
surfaces.
•Do not operate the microwave oven if it is
damaged. It is particularly important that the
oven door close properly and that there is no
damage to the: (1) door (bent), (2) hinges and
latches (broken or loosened), (3) door seals
and sealing surfaces.
•The microwave oven should not be adjusted or
repaired by anyone except properly qualied
service personnel.
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SAFETY PRECAUTIONS
IMPORTANT INSTRUCTIONS
•Use this appliance only for its intended use as
described in this guide. Do not use corrosive
chemicals or vapors in this appliance. This type of
oven is specically designed to heat, cook or dry
food. It is not designed for industrial or laboratory
use.
•This appliance should be serviced only by qualied
service personnel. Contact nearest authorized ser-
vice facility for examination, repair or adjustment.
•As with any appliance, close supervision is neces-
sary when used by children.
•Do not cover or block any openings on the
appliance.
•Do not store this appliance outdoors. Do not use
this product near water (e.g. near a kitchen sink,
in a wet basement or near a swimming pool, or
similar locations).
•Do not immerse cord or plug in water.
•Keep cord away from heated surfaces.
•Do not let cord hang over edge of table or counter.
•When cleaning appliance sealing surfaces that
come together on closing the door, use only mild,
nonabrasive soaps or detergents applied with a
sponge or soft cloth. Refer to care recommenda-
tions on page 20.
•Liquids, such as water, coffee or tea are able to
be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling
when the container is removed from the microwave
oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING
OVER WHEN THE CONTAINER IS DISTURBED OR
A UTENSIL IS INSERTED INTO THE LIQUID.
TO REDUCE THE RISK OF FIRE IN THE OVEN
•Do not overcook food. Carefully attend appliance
when paper, plastic or other combustible materials
are placed inside the oven to facilitate cooking.
•Remove wire twist ties from paper or plastic bags
before placing bag in oven.
•If materials inside the oven ignite, keep oven door
closed, turn oven off and disconnect the power
cord, or shut off power at the fuse or circuit breaker
panel.
•Do not use the cavity for storage purposes. Do not
leave paper products, cooking utensils or food in
the cavity when not in use.
SAVE THESE INSTRUCTIONS
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Wolf Customer Care 800.222.7820
Installation
The microwave oven can be used freestanding or built into
cabinetry using accessory trim to match Wolf L series or
E series ovens.
For freestanding applications, a minimum 2" (51) space is
required at the top, rear and sides of the microwave oven for
air circulation.
For built in applications, refer to installation instructions
provided with the trim kit. Accessory trim kits are available
through an authorized Wolf dealer. For local dealer infor-
mation, visit the nd a showroom section of our website,
wolfappliance.com.
Electrical
Installation must comply with all applicable electrical codes.
The receptacle should be located within reach of the power
cord. For built in applications, refer to installation instruc-
tions provided with the trim kit for electrical location.
ELECTRICAL REQUIREMENTS
Electrical Supply grounded, 120 VAC, 60 Hz
Service 15 amp dedicated circuit
Receptacle 3-prong grounding-type
Power Cord 4' (1.2 m)
GROUNDING INSTRUCTIONS
This appliance must be grounded. The microwave oven
is equipped with a cord having a grounding wire with a
grounding plug. It must be plugged into a wall receptacle
that is properly installed and grounded in accordance with
the National Electrical Code and local codes and ordi-
nances. In the event of an electrical short circuit, grounding
reduces risk of electric shock by providing an escape wire
for the electric current.
WARNING
Improper use of the grounding plug can result in a risk
of electric shock. Do not use an extension cord. If the
power cord is too short, have a qualied electrician or
service technician install an outlet near the appliance.
INSTALLATION
Rating plate location.
RATING PLATE
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MICROWAVE OVEN FEATURES
Microwave Oven Features
FEATURE
1Product Rating Plate
2Control Panel
3Interactive Visual Display
4One-Touch Door Opening
5Removable Turntable
6Interior Lighting
7Menu Label
8Waveguide Cover
Getting Started
We know you are eager to start cooking, but before you
do, please take some time to read this use & care guide.
Whether you are an occasional cook or an expert chef, it
will be to your benet to familiarize yourself with the safety
practices, features, operation and care recommendations of
your microwave oven.
Clean the oven thoroughly with hot water and mild deter-
gent. Rinse and dry with a soft cloth to remove any residual
oil and grease left from the manufacturing process. Refer to
care recommendations on page 20.
IMPORTANT NOTE: The microwave oven cannot be used for
cooking without the turntable in place. Never restrict move-
ment of the turntable.
Microwave oven with L series trim.
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2
5
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Wolf Customer Care 800.222.7820
Control Panel
The control panel features touch controls and an interactive
visual display. Refer to the illustration below.
MICROWAVE OVEN OPERATION
Control panel.
Oven Operation
OPEN DOOR
To open the door, depress the area directly below the
number pads on the control panel.
CLOCK
The time of day will be illuminated on the control panel dis-
play unless the timer or other display functions are active.
The clock must be set prior to use and after a power failure.
Setting clock:
1Touch CLOCK.
2Use number pads to enter the time of day, then touch
CLOCK.
TIMER
The timer can be set for a maximum of 99 minutes and 99
seconds. Once a time is set, the countdown will appear on
the control panel display. Oven will chime and ‘END’ will
appear on the display when complete.
Setting timer:
1Touch TIMER.
2Use number pads to enter timer duration.
3Touch TIMER to begin.
4Touch STOP/CLEAR to cancel.
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MICROWAVE OVEN OPERATION
Oven Operation
TIME ADJUSTMENT
The time adjustment feature increases or decreases cook
time for sensor cooking modes.
To adjust time:
1Select desired sensor cooking mode, then touch
POWER LEVEL once for ‘MORE’ or twice for ‘LESS’ time
before touching START/QUICK ON.
HELP INDICATOR
Defrost and sensor cooking settings offer a helpful cooking
hint. To check the hint, touch SETTINGS whenever the
HELP indicator appears on the control panel display.
QUICK ON
The quick on feature cooks continuously at 100% power
by touching and holding START/QUICK ON (e.g. melting
cheese). Maximum cook time is 30 seconds and can be
repeated up to 10 times.
Settings
The settings feature allows the user to select individual pref-
erences. Preferences must be reset after a power failure.
CONTROL PANEL LOCK
The control panel lock feature prevents unwanted micro-
wave oven operation.
To lock:
1Touch SETTINGS, touch 1, then touch START/QUICK
ON. ‘LOCK ON’ will appear on the control panel display.
To unlock:
1Touch SETTINGS, then touch START/QUICK ON. ‘CHILD
LOCK OFF’ will appear on the control panel display.
AUDIBLE SIGNAL
An audible signal will chime with every touch and upon cook
time and timer completion.
To eliminate signal:
1Touch SETTINGS, touch 2, then touch STOP/CLEAR.
‘SOUND OFF’ will appear on the control panel display.
To restore signal:
1Touch SETTINGS, touch 2, then touch START/QUICK
ON. ‘SOUND ON’ will appear on the control panel dis-
play.
LANGUAGE/WEIGHT SELECTION
This feature allows the user to choose language and weight
preference. Language options include English, Spanish and
French. Weight measurements can be displayed in imperial
(lb) or metric (kg).
To select language/weight:
1Touch SETTINGS, then touch 4.
2Continue to touch until the desired language/weight is
displayed, then touch START/QUICK ON.
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Wolf Customer Care 800.222.7820
MICROWAVE OVEN OPERATION
Manual Cooking
POWER LEVEL
The microwave oven has ten preset power levels.
To cook manually at 100% power:
1Use number pads to enter desired cook time.
2Touch START/QUICK ON.
3Oven will chime and ‘END’ will appear on the control
panel display when complete.
To cook manually at a power level less than 100%, touch
POWER LEVEL, then touch the number pad to select the
desired power level (e.g. 7 for 70% power).
MULTIPLE SEQUENCE COOKING
The microwave oven can be programmed for up to four
automatic cooking sequences, switching from one power
level to another automatically. Touch POWER LEVEL during
cooking to display power level.
To use multiple sequence cooking (e.g. start at 100%,
then switch to 50% power):
1Touch POWER LEVEL twice (100% power). Use number
pads to enter desired cook time.
2Touch POWER LEVEL, then touch 5 (50% power). Use
use number pads to enter desired cook time.
3Touch START/QUICK ON.
AUTO START
The microwave oven can be programmed to begin cooking
automatically at a designated time of day. The clock must
be set to the correct time for auto start to function properly.
To use auto start:
1Touch SETTINGS, then touch 3 for auto start.
2Use number pads to enter start time.
3Touch CLOCK.
4Use number pads to enter cook time. Adjust power level
if necessary.
5Touch START/QUICK ON. The auto start time will appear
on the control panel display. Touch CLOCK to view time
of day.
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