Widex EVOKE ERB0 User manual

USER INSTRUCTIONS

THE WIDEX EVOKE™ FAMILY

ERB0 model

RIC

(Receiver-in-canal)

YOUR HEARING AID

(To be filled out by the hearing care professional)

Your hearing aid series:

PROGRAMS

Universal Audibility Extender

Quiet Audibility Extender

Comfort Audibility Extender

Transport Audibility Extender

Urban Audibility Extender

Impact Audibility Extender

Party Audibility Extender

Social Audibility Extender

Music Audibility Extender

SPECIAL PROGRAMS

Zen Audibility Extender

Phone Audibility Extender

SMARTTOGGLE PROGRAMS

Zen+ Audibility Extender

NOTE

The program names in the table are the default names. If you have chosen to

use some of the other names available, write the new names in the table. That

way you will always know which programs you have in your hearing aids.

NOTE

Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully

before you start using your hearing aid.

NOTE

This hearing aid allows sound streaming via DEX and direct wireless control

from smartphones and other devices. For more help and information contact

your hearing care professional or visit: https://global.widex.com/EVOKE.

This hearing aid works wirelessly withthe TONELINK app. We take no responsi-

bility if the hearing aid is used with any third party app or if the TONELINK app is

used with any unsupported devices.

CONTENTS

YOUR HEARING AID...................................................................................6

Welcome...........................................................................................................6

Your hearing aid at a glance.......................................................................6

Important safety information.........................................................................7

THE HEARING AID......................................................................................9

Indications for use........................................................................................... 9

Intended use.....................................................................................................9

The battery.......................................................................................................9

Low battery indication...............................................................................10

Changing the battery.................................................................................10

Tamper-resistant battery drawer..............................................................11

Sound signals...................................................................................................11

Lost partner ................................................................................................ 12

How to tell right from left..............................................................................12

Turning the hearing aid on and off...............................................................12

Putting on and removing the hearing aid...................................................13

Sound adjustment..........................................................................................13

Programs.........................................................................................................15

The Zen program........................................................................................ 17

Changing programs....................................................................................17

Using a phone with your hearing aids.........................................................18

PAIRING YOUR HEARING AID AND SMARTPHONE....................................19

CLEANING................................................................................................20

Tools................................................................................................................20

Cleaning..........................................................................................................20

ACCESSORIES.......................................................................................... 22

TROUBLESHOOTING................................................................................ 23

REGULATORY INFORMATION...................................................................25

EU directives...................................................................................................25

Directive 2014/53/EU................................................................................ 25

Information regarding disposal................................................................25

FCC and ISED statements.............................................................................26

SYMBOLS.................................................................................................29

YOURHEARINGAID

Welcome

Congratulations on your new hearing aid.

Use your hearing aid regularly, even if it takes some time getting used to it.

Infrequent users don’t usually get the full benefit of a hearing aid.

NOTE

Your hearing aid and its accessories may not look exactly as illustrated in this

booklet. We also reserve the right to make any changes we consider necessary.

Your hearing aid at a glance

The illustration shows your hearing aid without the ear-set. For further in-

formation on the ear-set, see the ear-set manual. The ear-set consists of an

earwire and an ear-tip, and it is the part of your hearing aid that you wear

inside your ear.

1. Microphone openings

2. Battery drawer (on/off func-

tion)

3. Nail grip

4. Left/right identification. Blue in-

dicates your left hearing aid, while

red is for your right hearing aid.

Important safety information

Read these pages carefully before you begin using your hearing aid.

Hearing aids andbatteries can be dangerous if swallowed or used im-

properly. Swallowing or improper use can result in severe injury or even

fatalities. In case ofingestion, contact your local emergency number or

hospital immediately.

Take your hearing aids out when you are not using them. This will help to

ventilate the ear canal and prevent ear infections.

Contact your doctor orhearing care professional immediately if you sus-

pect you may have an ear infection or an allergic reaction.

Contact your hearing care professional if the hearing aid doesn't feel

comfortable, or if it doesn't fit properly, causing irritation, redness or the

like.

Remove your hearing aids before showering, swimming or using a hair

dryer.

Do not wear your hearing aids when applying perfume, spray, gels, lotion

or cream.

Do not dry your hearing aid in a microwave oven - this will ruin it.

Never use other people’s hearing aids and never allow others to use

yours, as this could damage your hearing.

Never use your hearingaids in environments where theremay be explo-

sive gases, such as in mines, etc.

Keep hearing aids, their parts, accessories and batteries away from chil-

dren and mentally disabled people.

Never try to open or repair the hearing aid yourself. Contact your hearing

care professional if you need to have your hearing aid repaired.

Your hearing aids contain radio communication technology. Always ob-

serve the environment in which you are using them. If any restrictions ap-

ply, you must take precautions to comply with these.

Your device has been designed to comply with international electromag-

netic compatibility standards. However, it cannot be excluded that it may

cause interference with other electricalequipment. If you experience in-

terference, keep a distance to other electrical equipment.

Do not expose your hearing aids to extreme temperatures or high humid-

ity, and dry them quickly if they get wet, or if you perspire heavily.

Please note thatstreaming sound to your hearing aids at a high volume

can prevent you from hearingother important sounds such as alarms and

traffic noise. In suchsituations make sure to keep the volume of the

streamed sound at a suitablelevel.

Your hearing aids should be stored and transported within the temperature and

humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.

Your hearing aids are designed to operate within the temperature, humidity and

atmospheric pressure ranges of0°C (32°F) to 50°C (122°F), 10%-95% rH and 750

to 1060 mbar.

You can find technical data sheets and additional information on your hear-

ing aids on https://global.widex.com.

THEHEARINGAID

Indications for use

The hearing aids are indicated for individuals older than 36 months with a

range of hearing loss from slight (16 dB HL) to moderately severe (up to 85

dB HL) and all hearing loss configurations.

They are to be programmed by licensed hearing care professionals (audiol-

ogists, hearing aid specialists, otolanryngologists) who are trained in hear-

ing (re)habilitation.

Intended use

The hearing aids are intended as air conduction amplification devices to be

used in everyday listening environments. The hearing aids may be equipped

with the Zen program, intended to provide a relaxing sound background

(i.e. music/noise source) for adults who desire to listen to such a back-

ground in the quiet.

The battery

Use a type 10 zinc-air battery for your hearing aid.

Always use a fresh, new battery that is precisely the kind recommended by

your hearing care professional.

NOTE

Check that the batteryis completely clean and free of any residue before insert-

ing it in the hearing aid. Otherwise your hearing aid may not function as expec-

ted.

Never attempt torecharge your hearing aid batteries, as theycould ex-

plode.

Never leave a flat battery in the hearing aids while storing them. It could

leak and ruin your hearing aid.

Dispose of used batteries as indicated on the packaging and take note of

the expiry date.

Low battery indication

When the battery is flat, a sound signal will play. If the battery drains sud-

denly there may however be no warning. We recommend carrying a spare

battery with you wherever you go.

Changing the battery

To change the battery, do as follows:

Take the adhesive tab off the new battery and make

sure there is no sticky substance left on it. Let it

"breathe" for 60 seconds.

Use the nail grip to gently swing the battery door

open and remove the old battery.

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