Widex DEX COM-DEX User manual

3.2

3.1

1.2

1.5

1.1

1.3

1.6

1.4 4

4.2

4.1

5.5

5.2

5.1/5.3/5.4

9 514 0313 081 #04 omslag 90 x 90.indd 1,4-5 10-02-2020 10:21:04

GB USERINSTRUCTIONS.................................... 2

NL GEBRUIKSAANWIJZING .................................14

PT INSTRUÇÕESDEUTILIZAÇÃO............................ 27

NO BRUKSANVISNING.....................................40

SE BRUKSANVISNING..................................... 52

FI KÄYTTÖOHJE .........................................64

PL INSTRUKCJAOBSŁUGI..................................76

LT NAUDOJIMOINSTRUKCIJOS .............................89

RU ИНСТРУКЦИЯ ПО ЭКСПЛУАТАЦИИ ................101

LV LIETOTĀJAINSTRUKCIJA................................114

FCCANDISEDSTATEMENTS ....................................126

9 514 0313 081 #04_booklet.indb 1 10-02-2020 10:21:42

DESCRIPTION OF DEVICE – See illustration 1

 Pushbutton

 RoomOffbutton

 LED

 Microphone

 Neckloop

 MicroUSB

Note: Read these instructions carefully before you start using the

device.

Intended use

The device is intended to improve the ability of hearing impaired

people to conduct mobile phone conversations while using their

hearing aids, to improve the usability and ease of control of such

hearing aids by equipping them with a Smartphone-based con-

trol method.

Note: The device uses Bluetooth standard which is common in

newer mobile phones.

9 514 0313 081 #04_booklet.indb 2 10-02-2020 10:21:42

ACCESSORIES – See illustration 2

 USBcable

CHARGING – See illustration 3

 ConnectUSBcablebetweenthedeviceandthepower

supplyWerecommendthatthetwonecklooppartsare

notjoinedwhilechargingthedevice

 Redlightcharginggreenlightfullycharged

Batterylifehoursstreamingdaysstandby

HOW TO USE – See illustration 4

 JointhetwonecklooppartsTheneckloopfunctionsas

anonoffswitch

 PairthedevicetoyourmobilephoneusingBluetooth

9 514 0313 081 #04_booklet.indb 3 10-02-2020 10:21:42

How to pair the device with your phone

To pair your device with your phone for the first time, follow these

steps:

Makesurethatthedeviceandphonearewithinmetre

rangeofeachother

ConnecttheneckloopThedevicewillblinkredandblue

ActivateBluetoothonyourphone

Startthepairingprocessaccordingtotheinstructionsinyour

phone’suserguide

YourphonewillshowalistofBluetoothdevices

SelectCOM-DEXfromthelist

Once you have paired the device, it will remain so even when you

disconnect the neck loop.

9 514 0313 081 #04_booklet.indb 4 10-02-2020 10:21:42

Incoming calls – See illustration 5

 AnswercallPresspushbutton

 Speakintomicrophonewhiledeviceishangingaround

yourneck

 EndcallPresspushbutton

 RejectcallLongpressonpushbutton

Note: Answering and ending calls is also possible on the mobile

phone. Note that on some mobile phones you may need to

selecttheCOM-DEXfromalistofdevicesOtherwisethesound

willbetransmittedthroughthephone’sspeakers

Outgoing calls – See illustration 5

 Dialfromphone

Note: You can also use the device to stream sound from any

sound source to your hearing aids.

9 514 0313 081 #04_booklet.indb 5 10-02-2020 10:21:42

Sound adjustment during use

Volumeisadjustedonthemobilephone

ToshutoutsurroundingsoundspressRoomOffbutton–See

illustration

Note: If you are in a particularly noisy environment or if you

need to increase the volume to a higher level than normal while

streaming sound to your hearing aids, keep the Room Off button

pressed for 5 seconds. To return to your normal sound level, press

the Room Off button again and keep it pressed for 5 seconds.

You can download the COM-DEX app from the App Store or

Google Play. This app allows you to use your phone as a remote

control.

9 514 0313 081 #04_booklet.indb 6 10-02-2020 10:21:42

MAINTENANCE

• Clean with a damp cloth. Do not use chemicals.

• Do not expose to extreme temperatures or high humidity.

• Do not immerse in liquids.

• When the device is not in use keep it in a dry location out of

reach of children and pets.

• Never try to open or repair the device yourself. This may only

be done by authorised personnel.

INFORMATION ABOUT EMISSION

Emission levels from Widex devices are several times lower than

the levels transmitted by mobile phones and other communica-

tions equipment.

For further information, especially regarding patients with med-

ical implants, download the document: “Information on Widex-

LinkTM” at https://global.widex.com/widexlink

9 514 0313 081 #04_booklet.indb 7 10-02-2020 10:21:42

TROUBLESHOOTING

Problem Possible cause Solution

The device does not

work

a) Device battery low

b) The mobile phone is

set to silent mode

c) Hearing aid battery

low

d) Out of range

a) Charge device bat-

tery

b) Set to normal

mode

c) Change hearing

aid’s battery

d) Bluetooth has a

range up to 10 m.

No sound a) Not connected via

Bluetooth

a) Repeat the pairing

process

If the problems persist, contact your hearing care professional.

9 514 0313 081 #04_booklet.indb 8 10-02-2020 10:21:42

WARNINGS

• Do not leave the device unattended while charging.

• Your device should be stored and transported within the temperature

and humidity ranges of -10° to +50°C (14°F to 122°F) and <90% RH.

• Your device is designed to operate from 5°C (41°F) to 40°C (104°F).

• Keep the device protected from dust or external particles.

• We recommend using a 5V up to 500 mA USB adaptor.

• Do not use the device in mines or other areas with explosive gases.

• When the device is connected via micro USB cable to external mains-

operated equipment such as a charger, PC, audio source or similar, this

equipment must comply with IEC 60950-1, IEC 62368-1, IEC 60601-1 or

equivalent safety standards.

• Only the accessories and cable that are included in the sales box must

be used.

• Using cables other than those specified or provided may result in

increased electromagnetic emissions or decreased electromagnetic

immunity of this equipment and result in improper operation.

9 514 0313 081 #04_booklet.indb 9 10-02-2020 10:21:42

Other manuals for DEX COM-DEX

Table of contents

Languages:

Other Widex Hearing Aid manuals

Widex

Widex COM-DEX User manual

Widex

Widex Senso Vita SV-9 User manual

Widex

Widex DREAM D-9 User manual

Widex

Widex CLEAR 440 SERIES Assembly instructions

Widex

Widex Bravissimo BV-19 User manual

Widex

Widex dry-go uv User manual

Widex

Widex Flash-M User manual

Widex

Widex AK-X User manual

Widex

Widex M-DEX User manual

Widex

Widex DREAM440 THE DREAM SERIES User manual

Widex

Widex CROS-FA User manual

Widex

Widex MOMENT Series User manual

Widex

Widex Specsavers Advance 52 Series User manual

Widex

Widex COM-DEX User manual

Widex

Widex Flash FL-X Installation instructions

Widex

Widex CROS FUSION User manual

Widex

Widex MOMENT MBB3D User manual

Widex

Widex SCOLA talk Installation instructions

Widex

Widex EVOKE ERB0 User manual

Widex

Widex DREAM440 THE DREAM SERIES User manual

Widex

Widex The clear 330 Series C3-FS User manual

Widex

Widex Inteo IN-9 User manual

Widex

Widex MOMENT Series User manual

Widex

Widex CLEAR Series C4-FS Installation instructions

Popular Hearing Aid manuals by other brands

Sonic

Sonic Bliss miniBTE user guide

Lexie

Lexie B1 Replacement guide

Siemens

Siemens Triano user guide

Camplicomms

Camplicomms HC-200 user guide

Phonak

Phonak Q90 user guide

Williams Sound

Williams Sound SoundPlus WIR 237 Manual and user guide

Oticon Medical

Oticon Medical Ponto SoundConnector Instructions for use

Siemens

Siemens Life micon user guide

Starkey

Starkey Destiny Operation manual

Audicus

Audicus The Icon instruction manual

Advanced Bionics

Advanced Bionics Slim HP Standard Instructions for use

Phonak

Phonak myPilot user guide

NIKEN

NIKEN NK-401 instruction manual

ON Semiconductor

ON Semiconductor Ezairo 7111 Pre Suite Getting started guide

Sonetik

Sonetik GOHEAR user guide

Siemens

Siemens MUSIC Pro Pro IT user guide

Panasonic

Panasonic WH-216KZ Quick tips

Geemarc

Geemarc CL Bluehook user guide