Whalen Windham User manual

Whalen Furniture Mfg. Inc. Page1Factory No. XX-XXXXX

LOT NUMBER

DATE PURCHASED

COMBINATION ELECTRIC

FIREPLACE/HEATER

ON-LINE VIDEO INSTRUCTION GUIDES

Go to http://whalen.showuhow.com to view step-by-step instructional videos for

using the Whalen Electric Fireplace/Heater. Enter the following product number on

the Whalen/ShowUHow homepage.

PRODUCT-NUMBER

Thank you for purchasing this Whalen product. We, at Whalen, strive to provide the highest quality furniture

and entertainment console products for use in your home.

Your Electric Fireplace/Heater is fully assembled from the factory. There are no installation steps

required to make the fireplace/heater work.

WARNING: There are no user serviceable parts inside the fireplace/heater. If the unit

appears to malfunction, turn the unit off and unplug the unit from the wall immediately,

then contact Whalen Customer Service at 1 (800) 942-5362 for assistance, or refer

service to qualified service personnel.

CAUTION! While the heater is in use, the top center of the fireplace can get hot to the

touch, and may cause serious injury or burns. Always supervise small children around

the fireplace/heater. Do not place any cloth or decorations over the heater outlet of the

fireplace, or otherwise obstruct the heater outlet of the fireplace, as this may cause a fire

and serious injury may result.

If you have any questions regarding the use of this unit, or find that your fireplace/heater unit needs service,

please do not return the unit to the store where you purchased it. Instead, please contact our Customer

Service Department and have your instructions and parts list ready to provide the model name, part name, or

factory number.

Whalen Customer Service

1-866-942-5362 8:30 AM to 4:30 PM Pacific Time, Monday – Friday

ONLINE: http://www.whalenstyle.com EMAIL: parts@whalenstyle.com

COMBINATION ELECTRIC FIREPLACE/HEATER

Whalen Furniture Mfg. Inc. Page 2 Factory No. XX-XXXXX

Your Whalen fireplace/heater unit comes in two distinct parts:

The fireplace unit itself, (Figure 1), and the Remote Control, (Figure 2).

Figure 1 Figure 2

•The Fireplace/Heater Unit

On the top right corner of the fireplace/heater unit is the control panel. This panel contains the buttons and

displays to properly operate the fireplace/heater unit. Refer to Figure 3 for placement of the control buttons.

The far left segment, (1), is a display unit. This segment will show information about flame level, timer, and

current temperature. Information about the flame level and current temperature are displayed in red, timer

information is displayed in blue.

The next segment, (2), is a power indicator. It has two square LED’s, a red one and a blue one. The red LED

indicates that the heater function is running, and the blue LED indicates that the timer function is engaged.

2. Power Indicator

3. Timer Function

4. Heater Control

5. Flames Control

6. Main Power

Figure 3

Fireplace/Heater Front

Panel Controls

1. Display Unit

COMBINATION ELECTRIC FIREPLACE/HEATER

Whalen Furniture Mfg. Inc. Page 3 Factory No. XX-XXXXX

The next segment, (3), is a button for activating the timer function. You activate the timer by pressing the

button multiple times to get the amount of time your want the fireplace/heater to run. The timer button

operates both the flames and the heater function. If the heater is operating when the timer is set, then the

heater is on the timer. If the flames are operating, then the timer will control the flames. If both the heater

and flames are operating with the timer is set, then the timer controls both the flames and the heater.

Pressing the button in sequence will set the timer for a set interval. This interval period is shown in the display

segment, (1), in blue. The set intervals are as follows:

BUTTON PRESS

TIMER INTERVAL

DISPLAY VALUE

1st press

30 Minute Interval

2nd press

1 hour

3rd press

2 hour

4th press

3 hour

5th press

4 hour

6th press

5 hour

7th press

6 hour

8th press

OFF

NONE

The timer interval is set from the time the interval is selected. There is no clock function for turning the heater

or flames on or off at a specific time.

The next segment, (4), is a power button for the heater. The selected functions are on or off. There is no

speed setting for the heater blower. If the heater is on when the unit is turned off by the main power button,

when the power is turned back on, the heater will come on at the same time. If the heater is off when main

power is turned off, the heater will remain off when main power is turned back on.

The next segment, (5), is the flames control button. Like the timer button, there are four settings for the

flames. Pressing the flames button in sequence will set the flames for different levels of flame height. These

flame levels are show in the display segment (1). The flame settings are as follows:

BUTTON PRESS

FLAME LEVEL

DISPLAY VALUE

FIREPLACE SHOWS

1st press

High

Flames Highest, Logs Glow

2nd press

Medium

Flames Medium, Logs Glow

3rd press

Low

Flames Low, Logs Glow

4th press

Flames Off

Flames Off, Logs Glow

5th press

All Off

None

Flames Off, Logs Off

Regardless of the flame setting when powered off by the main power button, the flames will come on in L4

mode, (High), when the power is turned back on by the main power button.

The last segment of the control panel, (6), is the main power button. As the name infers, the main

power button controls the overall power to the fireplace/heater unit. Pressing the button once turns power on

to the entire unit, and pressing the button again will turn power of to the entire unit. If you find that none of

the other buttons appear to work, check to make sure that main power is turned on to the unit.

COMBINATION ELECTRIC FIREPLACE/HEATER

Whalen Furniture Mfg. Inc. Page 4 Factory No. XX-XXXXX

•The Fireplace/Heater Remote Control

A great feature of the Whalen Fireplace/Heater unit is the small remote control. This remote combines all the

functions of the front panel controls of the fireplace/heater with the convenience of not having to leave the

comfort of your seat to change the settings of the fireplace/heater.

The first thing to do with the remote control is to install the battery. The battery is supplied with the remote

control. Replacement batteries can be purchased at any electronics store. The part number for the battery is

CR2032.

1. Turn the remote control over, and locate the battery cover. (Figure 4)

Figure 4

2. Remove the battery cover by sliding it towards the bottom end of the remote control.(Figure 5)

Figure 5

3. The battery has two sides, one with a button feature, and the other is flat. (Figure 6)

Figure 6

4. Insert the battery with the button side into the remote control, and make sure the battery is

firmly seated into the remote control. (Figure 7)

Figure 7

Battery Cover

COMBINATION ELECTRIC FIREPLACE/HEATER

Whalen Furniture Mfg. Inc. Page 5 Factory No. XX-XXXXX

5. Reinstall the battery cover, making sure it clicks into position. (Figure 8)

Figure 8

6. Turn the remote over and aim it towards the fireplace/heater unit.

7. Press the power button on the upper left, and see if the flames on the fireplace/heater turn on

or off.

8. If nothing appears to happen, check to make sure the battery is installed correctly, and try

again.

•Remote Control Button Functions

The remote control mimics the buttons on the front panel of the fireplace/heater. The remote control does

not have a display function. The buttons on the remote control work as follows: (Figure 9)

These remote control buttons work exactly the same as the buttons on the front panel of the fireplace/heater.

See the FIREPLACE/HEATER section above to review the front panel button functions, and familiarize yourself

with the remote control.

That’s all there is to it. Your Whalen Fireplace/Heater is now ready for you to enjoy for many years to

come.

Figure 9

MAIN POWER

FLAME CONTROL

TIMER INTERVAL

CONTROL

HEATER CONTROL

COMBINATION ELECTRIC FIREPLACE/HEATER

Whalen Furniture Mfg. Inc. Page 6 Factory No. XX-XXXXX

We hope you enjoy your purchase for many years, and thank you for choosing Whalen Furniture!

QUALITY GUARANTEE

We are confident that you will be delighted with your Whalen Furniture purchase. Should this product

be defective in workmanship or materials, or fail under normal use, we will repair or replace it for a period of

up to one (1) year from date of purchase. Every Whalen Furniture product is designed to meet your highest

expectations. We guarantee that you will immediately see the value of our fine furniture.

This warranty gives you specific rights and you may also have other rights which vary from state to

state.

Customer Service: 1-(800) 942-5362

8:30 AM to 4:30 PM, Pacific Time, Monday –Friday

http//:www.whalenstyle.com

For replacement parts or assistance, call customer service at the above number.

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