Professional Heritage
Based in the plains of Fort Worth, Texas, Westone Audio has
over 50 years experience delivering custom in-ear solutions for
demanding professional applications.
We’ve spent over two decades creating custom in-ear monitors for
sound engineers and elite musicians. Westone Audio brings this
expertise and rich heritage to you in the Westone Audio Series
earphones.
Limited Product Warranty
Westone Audio warrants this product to be free of defects in material or workmanship for a period
of two (2) years from the date of original retail purchase.This warranty is available only to the
original purchaser, and only if purchased from an authorized Westone Audio distributor or reseller.
If your product is found to be defective during the warranty period, Westone Audio will, at its sole
option, either repair the product or replace the product with a new or factory reconditioned
or substantially equivalent model.This limited warranty does not apply to loss, theft, or
any defects attributable to damage beyond the reasonable control of Westone Audio including
than Westone Audio. This warranty applies only to the external shell of the product, the internal
components and cable.The carrying case, cleaning tool, any adapters and other included
accessories are warranted for 90 days. Eartips are not covered by the warranty.
Repair/Replacement Warranty
This LimitedWarranty shall apply to any repair, replacement part or replacement product for
the remainder of the original warranty period or for ninety (90) days, whichever period of time
is greater. Any parts or product replaced under warranty will become the property of Westone
Audio.
Requesting Warranty Support
earwax and that the unit is completely dry. Performing these simple troubleshooting steps
could solve the problem and eliminate the need for factory service.
thirty (30) days after retail purchase.
damage caused by abuse, misuse, misapplication or modi cations performed by anyone other
If your product is not functioning properly, rst ensure that the sound bore is not blocked by
Valid warranty claims are generally processed through the point of purchase during the rst
United States & Canada
If it is necessary to return your product toWestone Audio for warranty or post-warranty service,
contact Westone Audio to request a return merchandise authorization (RMA) number. You may
call 949-793-8136 or go to https://westoneaudio.com/productreturn to submit a Product
Return Request Form. Please note you will be required to submit reasonable proof of purchase
date, ownership, and that the product was purchased from an authorized Westone Audio
retailer. Once you receive your RMA number, package the product securely to prevent damage
in transit, include the documentation, and send prepaid and insured through a trackable
shipping carrier to:
Westone Audio, Inc.
Attn: Music Returns Dept.
14301 FAA Blvd Suite 105 Fort Worth, TX 76155 USA
Westone Audio will be responsible for shipping to the consumer after warranty repair/
replacement only. The customer is responsible for all shipping/handling charges related to
returning the product to Westone Audio.
International
The warranty on this product if it is sold to a consumer outside of the United States and Canada
shall comply with applicable law. To obtain warranty service, contact the dealer from which
you purchased or the distributor that supplied this product. Additional charges and limitations
may apply.
If purchased through an authorized Westone Audio retailer, but not through the local distributor
or distributor’s network, contact Westone directly (see United States & Canada instructions
above). If purchased in an international location without a Westone Audio distributor, contact
Westone directly (see United States & Canada instructions above).
Limitation of Liability
tness for a particular purpose to the maximum extent permissible by law. Westone Audio
Westone Audio disclaims any and all implied warranties, warranties of merchantability and
shall not be liable for any special, incidental or consequential damages caused by the use,
misuse, or inability to use this product. If purchased under a government contract, those
contract terms supersede terms stated herein. In some locations, implied warranties cannot be
limited. Under certain conditions, these limitations or exclusions may therefore not apply to you.
This warranty replaces all other warranties for this product.
Important Information
Used wisely, your new earphoneswill provide years of enjoyment.
Noise-induced hearing loss is preventable but often undetected
until it is too late. Westone Audio and the Electronic Industries
Association’s Consumer Electronics Group recommend you avoid
prolonged exposure to excessive noise. Used responsibly, your Westone
Audio Series earphones can help prevent noise-induced hearing loss.
If you have questions, contact your audiologist or hearing care
professional.
Be sure to observe the following guidelines:
• Do not turn up the volume so highthat you can’t hear what’s around you.
• You should use extreme caution or temporarily discontinue use in
potentially hazardous situations.
• Do not use while operating a motorized vehicle as it may create a
tra c hazard and is illegal in many areas.
If you would like more information or would like to
purchase other Westone Audio products and accessories,
please call 949-793-8136 or visit us at:
westoneaudio.com
At Westone Audio, we value your satisfaction.
If you have any questions, please contact us by email at
Westone Audio, Inc.
General Customer Service Phone Number:
949-793-8136
General Customer Service Email:
Customs’ Phone Number:
817-554-9708
Customs’ Email:
Address:
14301 FAA Blvd Suite 105 Fort Worth, TX 76155 USA
westoneaudio.com
Listen for a Lifetime!
Please read thisimportant informationbefore using your Westone Audio
buzzing after using yourearphones, your ears are trying to give you a
warning! These are symptoms normally associated with a condition
known as Temporary ThresholdShift and are an indication of conditions
that could lead to permanent hearing loss.
While no two individuals’hearing sensitivity is exactly the same, there are
established safety guidelines for sound levels versus time of exposure.
The chart (see below) is based on OSHA’s (Occupational Health and Safe-
ty Administration) exposure information for industry. Remember that
these guidelines are based on average hearing sensitivity. Your sensitivity
may be above orbelow these levels.
earphones can lower ambient sound levels approximately 25dB when
properly worn. However, the performance capabilities of the earphones
ambient sound. We want you listening for alifetime!
Series earphones. If everything sounds mued or you hear ringing or
The use of any earphones oers benets and risks. Westone Audio Series
can allow the user to negate the benets of hearing protection from
85
90
8hr
4hr
dB
Level
MAXIMUM
Exposure Time
95
100
2hr
1hr
dB
Level
MAXIMUM
Exposure Time
105
110
30mins
15mins
dB
Level
MAXIMUM
Exposure Time
Remember, personal hearing protection is your responsibility!
Register Online Today
Complete your registration card online at:
https://westoneaudio.com/productregistration
