Welbilt Convotherm maxx pro User manual

Combi oven

Convotherm maxx pro

C4 table-top units

User manual - Original, ENG

Advancing Your Ambitions

Table of Contents

1 General information 5

1.1 EC Declaration of Conformity for electric appliances 5

1.2 EC Declaration of Conformity for gas appliances 7

1.3 Environmental protection 8

1.4 Identifying your combi oven 9

1.5 Structure of customer documentation 11

1.6 About this user manual 11

1.7 Essential reading relating to safety 12

2 Design and function 13

2.1 The functions of the combi oven 13

2.2 Design and function of the combi oven 15

2.3 Layout and function of the operating panel 18

3 For your safety 19

3.1 Basic safety code 19

3.2 Intended use of your combi oven 20

3.3 Warning signs on the combi oven 21

3.4 Owner obligations 22

3.5 General hazards 23

3.6 Hazards arising from the appliance 25

3.7 Safety devices 31

3.8 Requirements to be met by personnel, working positions 33

3.9 Personal protective equipment 34

4 Cooking procedures 35

4.1 Basic principles for loading the combi oven 35

4.1.1 Placing food containers in appliances of size X.10 35

4.1.2 Placing food containers in appliances of size X.20 36

4.1.3 Loading capacity for the combi oven 37

4.2 Operating principles and instructions for cooking 38

4.2.1 Turning the combi oven on and off 38

4.2.2 How to cook with the ConvoSense assistance system 40

4.2.3 How to cook 42

4.2.4 How to smoke 44

4.3 Specific Cooking Instructions 48

4.3.1 Opening and closing the appliance door safely 48

4.3.2 Loading and removing food (standard model) 50

4.3.3 Loading and removing food (bakery model) 53

4.3.4 Putting away and retrieving the core temperature probe 56

4.3.5 Using the external core temperature probe or sous-vide sensor 57

4.3.6 Using a USB stick 59

4.3.7 Inserting and removing racks 61

4.3.8 Filling, inserting and removing the smoker drawer (only applies to ConvoSmoke) 64

5 Cleaning procedures 66

5.1 Basic principles for cleaning the combi oven 66

5.1.1 Cleaning methods 66

5.1.2 Cleaning agent delivery for fully automatic cleaning processes 67

5.1.3 Cleaning instructions 68

5.1.4 Cleaning agents 71

Table of Contents

User manual 3

5.1.5 Preparing the cleaning agents 72

5.2 Operating principles and instructions for fully automatic cleaning processes 73

5.2.1 How to perform fully automatic cooking chamber cleaning using connected canisters 73

5.2.2 How to perform fully automatic oven cleaning using single-measure dispensing bottles 75

5.2.3 How to clean the cooking chamber without using cleaning agents 79

5.2.4 How to perform cooking chamber cleaning using only rinse aid from connected canisters 80

5.2.5 How to perform cooking chamber cleaning using only rinse aid from single-measure dispensing

bottles

5.3 Operating principles and instructions for user-assisted cleaning processes 83

5.3.1 How to perform semi-automatic cooking chamber cleaning 83

5.3.2 How to clean the cooking chamber by hand 85

5.3.3 How to clean the cooking chamber behind the suction panel 87

5.3.4 How to clean the inner panes and LED strip on the triple glass door 88

5.3.5 How to perform intensive cleaning of the hygienic plug-in gasket 89

5.4 Specific Cleaning Instructions 90

5.4.1 Releasing and securing the suction panel 90

5.4.2 Removing and fitting the hygienic plug-in gasket 92

5.4.3 Releasing and locking the inner pane and intermediate pane of the triple glass door 93

5.4.4 Emptying and cleaning the grease collecting canister (only applies to ConvoGrill) 96

5.4.5 Replacing the rinse aid canister 97

5.4.6 Replacing the cleaning agent canister 99

5.4.7 Adding cleaning agent from single-measure dispensing bottles to the cooking chamber 101

6 Servicing procedures 103

6.1 Basic principles for servicing 103

6.1.1 Contact customer service 103

6.1.2 Warranty information 105

6.1.3 Servicing schedule 106

6.2 Troubleshooting 107

6.2.1 Error codes 107

6.2.2 Emergency mode 109

6.2.3 Problems during use 112

6.3 Servicing tasks 114

6.3.1 Replacing the hygienic plug-in gasket 114

Table of Contents

User manual 4

1 General information

1.1 EC Declaration of Conformity for electric appliances

Manufacturer

Welbilt Deutschland GmbH, Talstraße 35, 82436 Eglfing, Deutschland  Germany

Authorized representative UK

Welbilt UK Limited, Provincial Park, Nether Lane, Ecclesfield, Sheffield, S35 9ZX, United Kingdom

Validity of Declaration of Conformity

This Declaration of Conformity applies to the following electric appliance models:

C4 6.10 ES C4 6.20 ES C4 10.10 ES C4 10.20 ES

C4 6.10 EB C4 6.20 EB C4 10.10 EB C4 10.20 EB

Valid range for serial numbers

Conformity applies to the following range of serial numbers in conjunction with the part-number revision ID and the combi

oven model:

■Serial number range starting on May 2021 (YYMM): X##2105####

■Part number and revision number: X#(1,2,3,4)#####P3####; X#(1,2,3,4)#####A3####

Declaration of Conformity with directives and standards

The manufacturer declares that the combi oven specified above complies with the following directives and the requirements

in the following European standards:

2006/42/EC (EC/CE) (Machinery Directive)

■EN 60335-1:2012+AC:2014+A11:2014

■EN 60335-2-42: 2003+A1:2008-A11:2013

The safety objectives of European Directive 2014/35/EU (Low Voltage Directive) have been met in accordance with Annex I,

Section 1.5.1 of the Machinery Directive.

2014/53/EU (CE) (Radio Equipment Directive)

■EN 300 328 V2.2.2: 2019 (Common User Interface)

■ETSI EN 300 440 V 2.2.1: 2016 (Common User Interface)

■ETSI EN 301 893 V 2.1.1: 2017 (Common User Interface)

The safety objective of European Directive 2014/30/EU (EMC Directive) has been met in accordance with Article 3.1b of the

Radio Equipment Directive.

■ETSI EN 301 489-1 V2.2.3: 2019

■ETSI EN 301 489-17 V3.2.2: 2019

■EN 55014-1: 2006 + A2: 2011

■EN 55014-2: 1997 + A2: 2008

■EN 61000-3-2: 2014 (6.10)

■EN 61000-3-12: 2011 (6.20, 10.10, 10.20)

■EN 61000-3-11: 2000

■EN 62233: 2008

2011/65/EU (RoHS Directive) and Directive (EU) 2015/863 amending Annex II of the RoHS Directive:

EN 63000: 2019

Notified body: TÜV Süd Product Service GmbH, Daimlerstr. 11, 85748 Garching, Germany;

Registration No.: D PL-11321-13-00,

Report no.: 20157660

1 General information

User manual 5

Authorized body for documentation

The following person is authorized to compile the technical documentation:

■EU: Welbilt Deutschland GmbH, Talstraße 35, 82436 Eglfing, Deutschland  Germany

■UK: Welbilt UK Limited, Provincial Park, Nether Lane, Ecclesfield, Sheffield, S35 9ZX, United Kingdom

1 General information

User manual 6

1.2 EC Declaration of Conformity for gas appliances

Manufacturer

Welbilt Deutschland GmbH, Talstraße 35, 82436 Eglfing, Deutschland  Germany

Authorized representative UK

Welbilt UK Limited, Provincial Park, Nether Lane, Ecclesfield, Sheffield, S35 9ZX, United Kingdom

Validity of Declaration of Conformity

This Declaration of Conformity applies to the following types of gas appliances:

C4 6.10 GS C4 6.20 GS C4 10.10 GS C4 10.20 GS

C4 6.10 GB C4 6.20 GB C4 10.10 GB C4 10.20 GB

Valid range for serial numbers

Conformity applies to the following range of serial numbers in conjunction with the part-number revision ID and the combi

oven model:

■Serial number range from YYMM onwards: Y##2105####

■Part number and revision number: Y#(1,2,3,4)#####P3####; Y#(1,2,3,4)#####A3####

Declaration of Conformity with directives and standards

The manufacturer declares that the combi oven specified above complies with the following directives and the requirements

in the following European standards:

2006/42/EC (EC/CE) (Machinery Directive)

■EN 60335-1:2012+AC:2014+A11:2014+A12:2017

■EN 60335-2-102:2016

The safety objectives of European Directive 2014/35/EU (Low Voltage Directive) have been met in accordance with Annex I,

Section 1.5.1 of the Machinery Directive.

2016/426/EU (CE) (appliances burning gaseous fuels)

■EN 203-1: 2014

■EN 203-2-2: 2006

■EN 203-3: 06-2009

Notified body: KIWA Nederland B.V., Postbus 137, 7300 AC Apeldoorn, Netherlands:

■Report no.: 140602245

2014/53/EU (CE) (Radio Equipment Directive)

■EN 300 328 V2.2.2: 2019 (Common User Interface)

■ETSI EN 300 440 V 2.2.1: 2016 (Common User Interface)

■ETSI EN 301 893 V 2.1.1: 2017 (Common User Interface)

The safety objective of European Directive 2014/30/EU (EMC Directive) has been met in accordance with Article 3.1b of the

Radio Equipment Directive.

■ETSI EN 301 489-1 V2.2.3:2019

■ETSI EN 301 489-17 V3.2.2: 2019

■EN 55014-1: 2006 + A2: 2011

■EN 55014-2: 1997 + A2: 2008

■EN 61000-3-2: 2014

■EN 61000-3-3: 2013

■EN 62233: 2008

2011/65/EU (RoHS Directive) and Directive (EU) 2015/863 amending Annex II of the RoHS Directive:

EN 63000: 2019

Notified body: TÜV Süd Product Service GmbH, Daimlerstr. 11, 85748 Garching, Germany;

Registration No.: D PL-11321-13-00,

Report no.: 20157660

1 General information

User manual 7

Authorized body for documentation

The following person is authorized to compile the technical documentation:

■EU: Welbilt Deutschland GmbH, Talstraße 35, 82436 Eglfing, Deutschland  Germany

■UK: Welbilt UK Limited, Provincial Park, Nether Lane, Ecclesfield, Sheffield, S35 9ZX, United Kingdom

1.3 Environmental protection

Statement of principles

Our customers' expectations, the legal regulations and standards and our company's own reputation set the quality and serv-

ice for all our products.

We have an environmental management policy that not only ensures compliance with all environmental regulations and laws,

but also commits us to continuous improvement of our green credentials.

We have developed a quality and environmental-management system in order to guarantee the continued manufacture of

high-quality products, and to be sure of meeting our environmental targets.

This system satisfies the requirements of ISO 9001:2015 and ISO 14001:2015.

Environmental protection procedures

We observe the following procedures:

■Use of residue-free compostable wadding materials

■Use of RoHS-compliant products

■REACH chemical law

■Recommendation and use of bio-degradable cleaning agents

■Recycling of electronic waste

■Environmentally friendly disposal of old appliances via the manufacturer

Join us in our commitment to protect the environment.

1 General information

User manual 8

1.4 Identifying your combi oven

Position of type plate

The type plate is located on the left-hand side of the combi oven.

Layout of the type plate on electric appliances

Item Name

1Name of appliance

Combi oven

2Trade name

Element Meaning

C4 Convotherm maxx pro appliance series

eT easyTouch controls

eD easyDial controls

numbers xx.yy Appliance size

EB Electric appliance with boiler

ES Electric appliance with water injection

-N for appliances with an NSF certificate

3Electrical values

4Certification marks

5Serial number

Element Meaning

Heating method Electric appliance (X)

Steam generation method ■Injection (S)

■Boiler (B)

Appliance size ■6.10 (1)

■6.20 (2)

■10.10 (3)

■10.20 (4)

Year of manufacture ■2021 (21)

■2022 (22)

■...

Month of manufacture ■January (01)

■February (02)

■March (03)

■...

Sequential number 4 digits

6Part number

1 General information

User manual 9

Layout of the type plate on gas appliance

Type plate Additional plate Name

1Name of appliance

Combi oven

2Trade name

Element Meaning

C4 Convotherm maxx pro

appliance series

eT easyTouch controls

eD easyDial controls

numbers xx.yy Appliance size

GB Gas appliance with

boiler

GS Gas appliance with wa-

ter injection

-N for appliances with an

NSF certificate

3Electrical values

4Certification marks

5Serial number

Element Meaning

Heating method Gas appliance (Y)

Steam generation

method

■Injection (S)

■Boiler (B)

Appliance size ■6.10 (1)

■6.20 (2)

■10.10 (3)

■10.20 (4)

Year of manufac-

ture

■2021 (21)

■2022 (22)

■...

Month of manufac-

ture

■January (01)

■February (02)

■March (03)

■...

Sequential number 4 digits

6Part number

7Gas data

8Country code

9Gas category

10 Gas factory setting for the appliance

1 General information

User manual 10

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