Watts Tekmar Smart Boiler Control 294 User manual

IOM-T-Watts OnSite

Installation and Operating Manual

for Smart Boiler Control 294

WARNING

Please read carefully before proceeding with

installation. Your failure to follow any attached

instructions or operating parameters may lead to the

product’s failure.

Keep this Manual for future reference.

Getting Started ...............................3

Legal.....................................3

Mobile App Download........................3

Website...................................3

Create Account .............................3

Locations ...................................5

Registering the Control .........................6

Devices .....................................7

Dashboard ................................7

Boilers....................................7

Settings...................................8

Users.......................................9

Notifications.................................10

Account....................................11

Technical Data ...............................12

Limited Warranty & Product Return Procedure.......12

Table of Contents

In order to use the Watts®OnSite web and mobile application, you must agree to the Watts Terms

of Use and Privacy Policy during your account registration via OnSite. The Policies are available

on the Watts.com website.

• https://www.watts.com/terms-of-use

• https://www.watts.com/privacy-policy

The Watts OnSite mobile application supports both iOS and Android versions.

iOS: https://apps.apple.com/us/app/watts-onsite/id1498512312

Android: https://play.google.com/store/apps/details?id=com.watts.onsite&hl=en_CA&gl=US

The Watts OnSite web application is available using the

following URL:

https://WattsOnSite.com

Press “Get Started” to go to the login page.

Then press “Sign up now” and follow the steps to create

an account.

Your email address is used to create your Watts account.

To protect your identity, a verification code is sent your email

address each time your account profile is changed.

Getting Started

Legal

Mobile App Download

Website

Create Account

Click the Sign In button to login to the app using your Watts

account email address and password.

Watts uses Microsoft Azure for hosting the web and mobile

app services. It is normal for a dialog box to appear asking if

you wish to use b2clogin.com to login.

To protect your identity, please keep your password secret and

do not share with other users. tekmar

and Watts technical

support will not ask you to share your password.

If you forget your password, press “Forgot password”. A

notification email will be sent to your account with a link to

create a new password.

Once you login, you will be asked to select which product

you are using.

Please select “Smart Boiler Control”.

The app uses Locations to organize where the control and

boilers are installed and which users are able to view, change

and receive information.

Start by pressing the icon.

When you create a location, you become the location “Owner”.

You can then share this location to other users.

When creating a location, you will be asked to enter the

following information:

• Location name

• Location type

• Address

• ZIP or postal code

The location tile is added to the Locations list. Press the tile to

add Sublocations or register a Device.

Sublocations are useful in cases where there are multiple boiler

rooms within the same building or campus. Sublocations are

optional and not required for a location.

Press the down arrow button to see information about

the location.

Press “Show More Information” to edit the location or

sublocation details.

Locations

Select a Location and optionally a Sublocation and then register

your device.

Enter the 8-digit registration code provided by the Smart Boiler

Control into the web or mobile app and press Register.

Once registered it will appear on the device list for that location.

Go to the Settings > Internet menu.

Connect the Smart Boiler Control 294 to the Internet.

Select Watts OnSite.

The control will display an 8-digit registration code. The code

is valid for 30 minutes.

Registering the Control

The following boiler status information is displayed in real-time:

• Boiler firing rate or target temperature

• Boiler run time

• Number of boiler cycles

• Boiler pump or boiler isolation valve operation

The device dashboard displays the boiler system information organized in the same groups as the control display. Swipe left

and right to navigate between the screens.

Devices

Dashboard

Boilers

The Settings menu allow you to view and

adjust all the configurable settings on the

Smart Boiler Control.

The Schedule allows you to save energy by lowering the

temperature or ignoring domestic hot water calls during

unoccupied time periods.

Settings

The location owner can invite other users to join the location.

Press Invite to add a new user.

The owner may also delete user from the location.

The invited user will receive an email with instructions to create

a user account and join the location. The user can be provided

with either Admin or User role permissions.

Press the ellipsis

…

button to choose the following options:

•

Delete location. This permanently deletes the location and

cannot be undone.

•

Transfer ownership. This allows the owner role to be transferred

to a different location team member. In the event of a building

ownership change, then new owner must be invited to the

location first before the transfer can be completed.

• Invite user

John Doe

Users

All errors and alerts are recorded in the Notifications list.

Each error can be acknowledged by a location team member.

The app records the name, time and date when the notification

was acknowledged.

Acknowledged errors advise other users that corrective action

to clear the error of alert is planned.

Watts OnSite also provides notifications by email, SMS text

message and app push notifications.

Go to the Account > Notifications Settings to select your

notification preferences.

The notification details provides the following:

• Time and date when the error or alert occurred

• Location name and address

• Device name

• Acknowledgment

•

Description on how to clear the error or alert. This information

is the same as on the control

Notifications

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