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TROUBLESHOOTING – MANUAL LIT / PUSH BUTTON
Below are some potential causes and countermeasures to the symptoms listed:
•
• Verify correct gas pressure.
One or more jets will not light.
•
•
Contact a certified gas technician for service & repair if these suggestions do not solve the issue.
TROUBLESHOOTING - ELECTRONIC IGNITION SYSTEMS
Below are some potential causes and countermeasures to the symptoms below.
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• Debris is in the gas line. Clear the gas line.
• Water/Moisture is in the gas line. Clear the gas line.
•
•
•
• Improperly applied media.
• Wind conditions might be too severe.
No Main Burner (Pilot Lights but main burner will not light)
•
•
• Dirty thermal sensor. Clean using soft brush.
• -
Main Burner Turning On and Off Intermittently
•
• Improperly applied media. See the Section “Media”.
•
• Thermal sensor is dirty or defective.Clean thermal sensor. Or change the pilot assembly.
• Wind conditions might be too severe.
•
tight bends in the line.
If replacement parts are required – contact your authorized dealer for authorized re-
placement parts. Using unauthorized parts may cause damage to the unit and/or cause
catastrophic failure of the unit. Warranty is null and void if unauthorized parts are used.
suggestions do not solve the issue.
WARRANTY
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manship under normal service and use.This warranty covers manufacturing defects
only and does not cover defects due to normal wear and tear; it does not warrant any
product or part that has been altered, accidentally damaged, damaged in shipping,
disassembled, modified, misused, neglected, failure to maintain, not installed, or not
-
implied, but not limited to, the implied warranties of salability and appropriateness for
a specified purpose, with respect to its products and parts,whether used along or in
combination with others. Warming Trends™ is free of liability for any damages caused
EXAMPLE OF SERIAL NUMBER LABELS (Example only - actual
label may vary)
and clear of any debris, dust, spider webs and loose particles from the media and
Push Button Only: Visually inspect electrode and jet used for conductivity regularly
by the unit, as well as inconvenience expenses, material or labor charges incurred by
any service call, repair, removal or re-installation of any unit.
Incidental or consequential damages are not covered by this warranty. All burners
must be covered when not in use or warranty is null and void.All instructions must be
followed or warranty is null and void.Warranty does not cover damage to systems
due to debris in the gas lines or damage to system due to water. Owner is responsible
for reading and understanding warranty for full terms and conditions
Warming Trends™, at its discretion, agrees to repair or replace defective product if re-
turned to Warming Trends™ within the warranty period.The respective warranty time
periods are effective from the original date of purchase.The warranty is non-transfer-
able and applies only to the original purchaser. In addition, this warranty is automati-
cally void if the unit’s serial number has been removed or altered in any way.
Warranty coverage:
- CROSSFIRE™ Burners & Aluminum Plates/Pans – Lifetime Warranty
- Ready-to-Finish Kits – Limited Warranty
- Electronic Ignition Systems - Limited Warranty
Electronic Ignition Systems Warranty Specifications through Warming Trends:
24VIK and 3VIK Systems are warranted for two (2) years; six (6) months for commercial
projects from date of purchase. As part of the two-year warranty, in the event a system
has to be replaced due to a defect/malfunction of the system, Warming Trends™ will
repair the system or replace the system at no cost for the first year and will repair the
system or replace the system for a 50% discount of purchase price the second year
(personal projects only.) As part of the six month warranty,in the event a system has to
be replaced due to a defect/malfunction of the system, Warming Trends™ will repair
the system or replace the system for a discount of 50% of purchase price (commercial
projects only.) Problems in the functioning of the systems due to gas plumbing or
electrical installed by others are not covered under this warranty. No dealer, distributor,
or other person has the authority to represent or warrant a Warming Trends™ prod-
uct beyond the terms contained within this warranty, and Warming Trends™ assumes
no liability for such warranty representations.Any questions concerning this warranty
should be directed to the Warming Trends corporate office.
Any Warming Trends™ product deemed by Warming Trends™ as defective and
covered by the warranty as stated in the Limited Warranty and Lifetime Warranty may
be returned to Warming Trends for assessment to determine if repair or replacement
is necessary. In order to return a product,you must have a Return Merchandise Au-
thorization number (RMA#). Please contact a Warming Trends™ representative at the
corporate office to obtain an RMA#.
All returned merchandise must have the RMA# clearly printed on the outside of the
Warming Trends™ is not responsible for product damaged or lost in transit. It is
and/or insured to confirm receipt.
All custom project sales are final and not eligible for return or credit.
