Vmac RAPTAIR-MF Installation instructions

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Subject

RAPTAIR-MF Error Codes and Symptoms

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System or Parts affected

•Multifunction Power Systems

Index

System or Parts affected.............................................................1

Overview .......................................................................................1

Entering DIAGNOSTIC MODE to Retrieve Logged Errors .......1

Error Message Table....................................................................3

Warning Message Table...........................................................4

Modifying System Parameters....................................................6

Factory Reset............................................................................6

Overview

A quick reference for error codes, symptoms, trouble shooting and wire diagrams.

If an error is present, the RAPTAIR MF unit WILL NOT start the compressor until the error

is cleared. When an error is present the WARNING LED will flash on/off and the screen will

display ‘ERRORS DETECTED’ followed by the following list of errors. The user MUST

scroll through ALL the displayed errors by pressing the NEXT button before the unit can

re-try the start sequence.

Entering DIAGNOSTIC MODE to Retrieve Logged Errors

1) Key on the system but do not start. No error messages on the display box should be shown.

2) Press the “NEXT” and “BACK” buttons for 5 seconds to enter Diagnostics Mode.

3) Press the “NEXT” and “BACK” buttons to scroll to “VIEW LOGGED ERRORS”.

4) Press the “ON/ENTER” button to view the errors.

5) Use “NEXT” and “BACK” to scroll through the errors. Fill in all of the blank boxes on the following

table.

The tables below represent the lines that will be shown on the control box display. Completely fill in all of

the blanks on the following tables. (Figure 1 provides an example of an error message)

Figure 1

Technical Support

Subject

RAPTAIR-MF Error Codes and Symptoms

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Knowledge Base: www.kb.vmacair.com

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Toll Free:1(800)738-8622 Fax: 1(877)740-3202

Name: __________________________ Phone#: ______________________

Company: _______________________ Email/Fax#:____________________

Date: ___________________________

•Please complete the sheet below and email to tech@vmacair.com. (A clear picture of this filled in

sheet can be emailed if that is easier).

•This sheet can also be faxed to:1-877-740-3202.

Technical Support

Subject

RAPTAIR-MF Error Codes and Symptoms

Document

Version

Department

Revision Details

Revised by

Tech

Engineering

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Tech

Update Systems affected

MSP

N/A

25 June 2018

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Knowledge Base: www.kb.vmacair.com

Email: [email protected]

Web: www.vmacair.com

Technical Support: 1(888)241-2289

Toll Free:1(800)738-8622 Fax: 1(877)740-3202

Error Message Table

Error

Code

Error Message Displayed

Cause

COMP TEMP SENSOR

FAILED –OPEN

Temperature sensor on the compressor is unplugged

or wire to control box has been cut.

COMP TEMP SENSOR

FAILED –SHORT

Temperature sensor on the compressor is shorted.

COMP TOO COLD

xx.x F/xx.x C

Compressor is too cold to start. The temperature is

displayed.

COMP OVER TEMP

xx.x F/xx.x C

Compressor is too hot to start. The temperature is

displayed.

MANIFOLD TEMP

FAILED –OPEN

Temperature sensor on the manifold is unplugged or

wire to control box has been cut.

MANIFOLD TEMP

FAILED –SHORT

Temperature sensor on the manifold is shorted.

MANIFOLD ERROR

CHECK COALESCER

The coalescer should be checked. There is a

possibility of a plug.

AIR PRESS SIGNAL

VOLTAGE LOW

Low voltage reading on the air pressure transducer.

AIR PRESS SIGNAL

VOLTAGE HIGH

Low voltage reading on the air pressure transducer.

AIR PRESS SIGNAL

VOLTAGE HIGH

Air pressure is too high to start the engine.

AIR PRESSURE

xxx.x PSI

If the previous error is present the air pressure is

displayed.

ENGINE RPM

NOT DETECTED

Engine RPM is not detected. Wire may be cut, tach

sensor on bell-housing may be loose or fuel problem

caused engine to stop suddenly.

ENGINE CRANK

TIME OUT

The engine did not start during the crank cycle.

ENGINE OIL LOW

Oil level in the diesel engine is low.

ENGINE TEMP

PROBE OPEN

Temperature sensor on the diesel engine is

unplugged or wire to control box has been cut.

ENGINE TEMP

PROBE SHORT

Temperature sensor on the diesel engine is shorted.

ENGINE TEMP TOO

COLD TO START

The diesel engine is too cold to start.

ENGINE OVER TEMP

The diesel engine is too hot to start.

SERVICE PANEL

OPEN The service panel is open. It must be closed before

the unit is run.

FUEL LEVEL LOW

PLEASE RE-FILL

Fuel level for the diesel engine is low. It must be re-

filled before the unit is run.

UNEXPECTED ENGINE

OPERATION

Unexpected engine operation can have many

causes. It is likely due to RPM detected during an

OFF state.

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RAPTAIR-MF Error Codes and Symptoms

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Knowledge Base: www.kb.vmacair.com

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Toll Free:1(800)738-8622 Fax: 1(877)740-3202

UNEXPECTED ENGINE

OPERATION

A CAN bus error between the Display box and

Control box.

End of Errors OK to Retry?

End of errors screen. Pressing ENTER will try to

restart the system.

ENGINE RPM

UNDERSPEED

Engine speed went below 2000RPM for 3 seconds.

Listed below are additional messages, which may be displayed. If a message is present, the red

WARNING LED will flash on and off. These messages appear in both the SYSTEM READY and SYSTEM

RUNNING menu Warning Message Table

Error

Code

Message Displayed

Cause

AIR FILTER

PLUGGED

Air filter is not working, or working incorrectly.

BATTERY VOLTAGE

TOO LOW

The battery voltage is below threshold for 5 seconds (see

Section 7.7 for threshold adjustment).

ENGINE RESTART

DUE TO COLD

The engine has auto restarted due to the low internal

temperature.

500HR/6MTH SERV DUE

IN xx HOURS

This warning will show up 10 hours before the 500 hour

service internal.

COMPRESSOR SERV

500HR / 6MTH

The system is due for a service. This warning will show

after every 500 hours of running the compressor. Clearing

the compressor service reminder is required through the

Diagnostic menu.

1000HR / 12MTH SER

DUE IN xx HOURS

This warning will show up 10 hours before the 1000 hour

service internal.

COMPRESSOR SERV

1000HR/12MTH

The system is due for a service. This warning will show

after every 1000 hours of running the compressor

Clearing the compressor service reminder is required

through the Diagnostic menu.

ENGINE SERVICE

50 HOURS

Engine servicing required. See Section 8.6 of the Owner’s

Manual

ENGINE SERVICE

100 HRS/ENG. OIL

100 hour engine servicing required. See Section 8.6 of

the Owner’s Manual

ENGINE SERVICE 200

HRS/ENG. OIL

200 hour engine servicing required. See Section 8.6 of

the Owner’s Manual

ENGINE RESTART DUE

TO LOW BATT

Technical Support

Subject

RAPTAIR-MF Error Codes and Symptoms

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Knowledge Base: www.kb.vmacair.com

Email: [email protected]

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Toll Free:1(800)738-8622 Fax: 1(877)740-3202

Trouble Shooting Table

Symptom

Possible Cause

Corrective Action

Frequent relief valve

operation

Pressure control line plugged

or frozen

Remove and clear the line

System still at high pressure

Wait for system blow-down or

bleed off all system pressure

Defective relief valve

Replace the valve

Compressor does not run

High system pressure

system will not start with

more than 10 psi system

pressure

High oil temperature

See “frequent over-

temperature shut-down”

Frequent over-temperature

shut-down

Low oil level

Check oil level with

equipment on level ground

Restricted oil lines

Check for kinked or pinched

lines

Plugged oil filter

Replace oil filter

Cooler not functioning or

plugged

Replace or clean oil cooler

Engine cooling system failure

(high engine temperature)

Correct problem

High ambient temperatures

Reduce duty cycle

Oil temperature sensor failure

Replace if defective

Excessive oil in the air

Coalescing separator failure

Replace element

Clogged scavenge line

screen

Clean or replace

High oil level

Check oil level with equipment

on level ground

Operating angle in excess of

15 degrees from horizontal

Reduce operating angle

Air operated equipment is

faulty, or not correctly

connected to supply valve

Test air operated equipment

for proper operation and

connect to supply valve

Incorrect start-up/ shutdown

procedures

Observe start-up/ shutdown

procedures detailed in the

Owner’s Manual

Objectionable noise level

Excessive gear wear

Replace gearbox assembly

Technical Support

Subject

RAPTAIR-MF Error Codes and Symptoms

Document

Version

Department

Revision Details

Revised by

Tech

Engineering

Implemented

EXT-MF-015

Tech

Update Systems affected

MSP

N/A

25 June 2018

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Knowledge Base: www.kb.vmacair.com

Email: [email protected]

Web: www.vmacair.com

Technical Support: 1(888)241-2289

Toll Free:1(800)738-8622 Fax: 1(877)740-3202

Modifying System Parameters

To modify a system parameter (such as Standby Delay):

•Turn the key ignition ON. Do not start the compressor system.

•Press and hold the NEXT and BACK buttons on the display box for 5 seconds to enter

Setup/Diagnostics Menu.

•When display box shows USER SETUP, press ON/ENTER

•Use NEXT and BACK to scroll to STANDBY DELAY

•Press ON/ENTER.

•Use NEXT and BACK to change Standby Delay parameter value.

•Press ON/ENTER to select value, or EXIT to cancel change.

•Verify STANDBY DELAY screen shows desired parameter value.

•Press EXIT to return to USER SETUP.

•Press EXIT to exit Setup/Diagnostics Menu.

Factory Reset

All adjustable parameters will reset to factory settings.

•Pressing ENTER on this screen will display CANCEL

•Pressing NEXT will show CONFIRM RESET? Pressing BACK will display CANCEL again

•Select the desired option and press the ENTER button

For details and an explanation for adjusting system parameters, see section 7.7 Adjusting System

Parameters in the RAPTAIR MF Installation and User’s Manual.

Setting

Description

Adjustment

Default

Unload Delay

Delay time to unload

0.5, 1, 2, 5, 10, 15, 30

minutes, Never

1 min

Standby Delay

Delay time to standby

1, 2, 5, 10, 15, 30

minutes, Never

5 min

System Pressure

Operating System

Pressure

80 to 150PSI @ 5PSI

increments

150PSI

Top-up Pressure

PSI below system

pressure to allow inlet

to open and build

pressure

1 to 15PSI @ 1PSI

increments

10PSI

High Air Use Rate

Air rate set-point for

pressure-based restart

condition

0 to -30PSI @ 0.5PSI

increments -

3.0PSI/sec

Pressure Restart PSI

Air pressure set-point

for pressure-based

restart

80 to 150PSI @ 5PSI

increments

120PSI

Allow Cold Engine

Restart

Allow to restart the

engine if engine is

beginning to freeze

Enable/Disable

Enabled

Disable Auto Restart

Delay

Timer for disabling

automatic engine

restart

Always, 30 min, 60

min, 120 min, Never

60 min

Technical Support

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RAPTAIR-MF Error Codes and Symptoms

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Revised by

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Knowledge Base: www.kb.vmacair.com

Email: [email protected]

Web: www.vmacair.com

Technical Support: 1(888)241-2289

Toll Free:1(800)738-8622 Fax: 1(877)740-3202

Setting

Description

Adjustment

Default

Allow Low Battery

Restart

In Standby, allow the

engine to restart

based on low battery

level

Enabled/Disabled

Enabled

Battery Restart Lower

Threshold

Engine will restart if

below this threshold

for 30 seconds in

Standby

10.0 –14.0V @ 0.1V

increments

12.1V

Battery Restart Upper

Threshold

System will start

duration timer if above

value

10.0 –15.0V @ 0.1V

increments

12.8V

Battery Restart

Duration

Once above Upper

Threshold, stay

running for duration to

charge battery

1, 2, 5, 10, 15, 30

minutes

2 min

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