Virgin Media V6 User manual
Installation guide
15 mins
3
Install
Virgin TV
360 Mini box
5 mins
4
Install
Virgin TV
Go app
10 mins
2
Uninstall
TiVo box
1
Upgrade
V6 box to
Virgin TV 360
30 mins
INT
RESET
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2
TEL
COAX IN AUDIOSCART OUTHDMIUSB INTERNETD.AUDIO POWER
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2
3
4
I
N
T
R
E
S
ET
1
2
TEL
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Power supply
COAX IN AUDIO SCART OUT HDMI USB INTERNET D.AUDIO POWER
Ethernet cable HDMI cable
Cable adaptor
This guide contains step-by-step instructions on how to:
2
V6 box
upgraded to 360
2Uninstall
TiVo box
The extra box is the Virgin TV 360 Mini box,
which replaces your TiVo box. We’ll walk you
step-by-step through uninstalling your old kit.
1Upgrade V6 box
to Virgin TV 360
You’ll get two shiny new 360 remotes,
but only one new box. This isn’t a
mistake, it’s because your existing
V6 box will be magically converted
to 360 with one of them - the other
will be used with your new
360 Mini box.
At this stage no cables need
replacing or unplugging.
Cables
COAX IN AUDIO SCART OUT HDMI USB INTERNET D.AUDIO POWER
Power
supply
HDMI cable
Cable adaptor
3Install 360 Mini box
Then follow the step-by-step instructions to
get your 360 Mini box up and ready to go.
Turn the page
to get started
3
4Install TV Go app
TV Go app lets you watch live
TV and On Demand on your
mobile or tablet on up to ve
registered devices.
1
Upgrade V6 box to 360
5
1Upgrade V6 box to 360
This section will take about 30 mins
360 remote
In this section we’ll be upgrading to 360. You will need your current
V6 remote and the new one we sent when prompted.
V6 remote
1
Upgrade V6 box to 360
6
1.21.1 1.3
Turn your V6 box on and make
sure you are connected to the
Internet. To start your upgrade
select (with your current V6
remote) “Upgrade to Virgin TV
360 now” from the Home screen.
When you see this screen
press OK on your V6 remote
to continue.
When you see this screen, it’s
time to take one 360 remote out
of the box we sent and pull out
the tab. Then follow the on
screen instructions.
Make sure you watch any
recorded shows you want
to see as they won’t be
transferred over.
Recorded shows
Please don’t pull the tabs
out of your new remotes
until asked.
Your new remotes
Bear in mind your service will
automatically update 5 days
after this package arrived.
Automatic update
1
Upgrade V6 box to 360
7
1.4 Need a hand?
If nothing happens after a few
tries of pressing OK with your
360 remote, use your V6 remote
and press the button.
Find help, FAQs and handy tips
at: virginmedia.com/360install
Please recycle your old remote.
To see how, head to recycle-
more.co.uk
Then enter the verication
code: 847446
All done!
Congratulations, your 360 box
is all upgraded and ready to
use. Now it’s time to install
your 360 Mini box!
8
2
This section will take about 10 mins
2
Spanner
9
In this section we’ll be uninstalling your TiVo box. If you need a spanner
to undo your connector cables, you’ll find one in the box we sent.
Uninstall TiVo box
Uninstall TiVo box
2.32.22.1
2
10
Uninstall TiVo box
Switch o at the socket
and unplug your TV box.
Switch o your old box
at the back and remove
the power supply lead.
Warning
Please keep your old TV box,
HDMI cable and power supply
together. Do not re-use them
with any other device.
Remove the connector cable.
You may need to use the
spanner provided.
This manual suits for next models
1
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