ViewSonic VG2748 User manual

VG2448/VG2748

Display

User Guide

Model No. VS17067/VS17351

P/N: VG2448/VG2748

IMPORTANT: Please read this User Guide to obtain important information on

installing and using your product in a safe manner, as well as registering your

product for future service. Warranty information contained in this User Guide will

describe your limited coverage from ViewSonic Corporation, which is also found on

our web site at http://www.viewsonic.com in English, or in specic languages using

the Regional selection box in the upper right corner of our website. “Antes de operar

su equipo lea cu idadosamente las instrucciones en este manual”

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated

to exceeding the world’s expectations for technological evolution,

innovation, and simplicity. At ViewSonic, we believe that our products

have the potential to make a positive impact in the world, and we are

confident that the ViewSonic product you have chosen will serve you

well.

Once again, thank you for choosing ViewSonic !

iii

Contents

1. Cautions and Warnings ..................................... 1

2. Getting Started ................................................... 4

2-1. Package Contents............................................................. 5

2-2. The Exterior of the Monitor................................................ 6

2-3. Hardware Installation ........................................................ 7

2-4. Quick Installation............................................................. 14

2-5. Power On ........................................................................ 17

2-6. Driver Installation (Windows 10 Setup)........................... 18

3. Adjusting the Screen Image............................ 19

3-1. Using the Control Panel .................................................. 19

3-2. Monitor Optimization ....................................................... 23

3-3. Setting the Timing Mode ................................................. 23

3-4. Additional Software Installation (Optional) ...................... 24

4. OSD Menu Introduction ................................... 25

4-1. OSD Menu Tree.............................................................. 25

4-2. OSD Menu Explanation................................................... 30

4-3. Monitor Setting Management.......................................... 40

5. Specifications................................................... 41

6. Troubleshooting............................................... 44

7. Cleaning and Maintenance.............................. 45

Safe Cleaning Practices ......................................................... 45

8. Compliance Information .................................. 47

8-1. FCC Compliance Statement ........................................... 47

8-2. Industry Canada Statement ............................................ 48

8-3. CE Conformity for European Countries........................... 48

8-4. TCO Information.............................................................. 49

8-5. Declaration of RoHS2 Compliance ................................. 52

8-6. Indian Restriction of Hazardous Substances .................. 54

8-7. Product Disposal at End of Product Life ......................... 54

9. Copyright Information...................................... 55

10. Service Information.......................................... 56

Product Registration ............................................................... 56

Customer Service ................................................................... 57

Limited Warranty..................................................................... 60

Mexico Limited Warranty ........................................................ 65

1. Cautions and Warnings

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings and follow all instructions.

4. Sit at least 18” / 45cm from the monitor.

5. When installing the monitor, please leave 10cm of open space

around the monitor for ventilation safety purposes.

6. Always handle the display with care when moving it.

7. Exercise caution when removing the rear cover of the monitor.

This monitor contains high-voltage parts.

8. Do not use this equipment near water. To reduce the risk of fire

or electric shock, do not expose the monitor to rain or moisture.

9. Avoid exposing the monitor to direct sunlight or other sources

of sustained heat. Do not install near any heat sources such

as radiators, heat registers, stoves, or other devices (including

amplifiers) that may increase the temperature of the monitor to

dangerous levels.

10. Clean with a soft, dry cloth. If further cleaning is required, see

“Cleaning the Display” in this guide for further instructions.

11. Avoid touching the screen. Skin oils are difficult to remove.

12. Do not touch, rub or apply pressure to the monitor screen, as it

may permanently damage the screen.

13. Place the monitor in a well-ventilated area. Do not place

anything on the display that prevents heat dissipation.

14. Do not place heavy objects on the display, video cable, or power

cord.

15. If smoke appears, an abnormal noise, or a strange odor is

present, immediately switch the display off and call your dealer

or ViewSonic. It is dangerous to continue using the display.

16. Do not attempt to circumvent the safety provisions of the

polarized or grounding-type plug. A polarized plug has two

blades with one wider than the other. A grounding type plug has

two blades and a third grounding prong. The wide blade and the

third prong are provided for your safety. If the plug does not fit

into your outlet, obtain an adaptor and do not attempt to force

the plug into the outlet.

17. When connecting to a power outlet, DO NOT remove the ground

prong. Please ensure grounding prongs are NEVER REMOVED.

18. Protect the power cord from being treaded upon or pinched,

particularly at the plug, and at the point where it emerges from

the equipment. Be sure that the power outlet is located near the

equipment so that it is easily accessible.

19. Only use attachments/accessories specified by the

manufacturer.

20. Use only with the cart, stand, tripod, bracket, or

table specified by the manufacturer, or sold with the

equipment. When a cart is used, use with caution

when moving the cart/equipment combination to

avoid injury from tipping over.

21. Unplug this equipment when it will be unused for long periods of

time.

22. Refer all servicing to qualified service personnel. Service will be

required when the unit has been damaged in any way, such as:

if the power-supply cord or plug is damaged, if liquid is spilled

onto or objects fall into the unit, if the unit is exposed to rain or

moisture, or if the unit does not operate normally or has been

dropped.

23. Excessive sound pressure from ear-/headphones can cause

hearing damage /hearing loss.

24. Adjustment of the volume control as well as the equalizer may

increase the ear-/ headphones output voltage and therefore, the

sound volume level.

25. The factors influencing the ear-/headphones output other than

those specified by the manufacturer (e.g. operating system,

equalizer software, firmware, driver) may increase the ear-/

headphone output voltage and therefore, the sound volume

level.

26. NOTICE: MONITOR MAY OVERHEAT AND SHUT DOWN!

If monitor shut down, please reboot your monitor. After reboot,

test the new Max Refresh rate by enabling it in the NVIDIA

Control Panel.

If you don't see an image, please disconnect the DP cable and

use the monitor OSD to try again with a safer Max Refresh.

2. Getting Started

Should problems arise and the product you have purchased needs

to be returned for any reason, please keep the original packaging,

registration form, and receipt. Having these items will make it easier

for you to verify your product and repair, refund and/or return your

product to you.

If you have any problems with your product or questions that have

not been addressed in the User Guide, please contact customer

service for help.

Important! Save the original box and all packing material for your

future shipping needs.

NOTE: The word “Windows” in this user guide refers to Microsoft

Windows operating system.

2-1. Package Contents

Your monitor package includes:

• Monitor

• Power cord

• Video cable1

• USB cable

• Quick Start Guide

NOTE:

1The video cables included in your package may vary depending

on your country. Please contact your local reseller for more

information.

2-2. The Exterior of the Monitor

A. Front B. Left and Right

C. Rear

2 55 43 2

1. Control panel (Expanded in 3-1)

2. I/O port (input/output) This area

should include all I/O connection

options, as well as the power input

connector (Expanded in 2-4)

3. Kensington security slot (Expanded in

2-3 section G)

4. This is the VESA wall mounting area

on the back of the moitor*. For the

VESA wall mounting installation

steps, please see 2-3 section F for

additional instructions.

*VESA wall mount capability varies

depending on model: some models

will not have VESA wall mounting

capability.

5. Speaker

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