Verine Cupello User guide

CUPELLO

HANG ON THE WALL FLUELESS GAS FIRE.

INSTALLATION, USER AND SERVICING INSTRUCTIONS

THESE INSTRUCTIONS SHOULD BE RETAINED

BY THE USER FOR FUTURE REFERENCE

THIS APPLIANCE MEETS THE REQUIREMENTS OF THE EUROPEAN GAS DIRECTIVE

INSTALLATION INSTRUCTIONS

Preliminary Notes Before Installation

This appliance is a high efficiency, flueless, flame effect gas fire. It provides radiant and

convected warmth both efficiently and safely utilizing the latest type catalytic converter

burner technology.

The appliance incorporates a combustion monitoring system (Oxygen Depletion System). It

must not be adjusted or put out of operation. If replaced then manufacturers original parts

must be used.

The appliance is designed to fit various types of situations as listed in the Installation

Requirements.

This appliance must be installed in accordance with the rules in force and only used in a

sufficiently ventilated space. A minimum of 100cm2 (15.5in2)purpose provided ventilation

is required for this appliance. An openable window or louvre is also required. This

appliance is factory set for operation on the gas type, and at the pressure stated on the

appliance data plate.

The room size should be a minimum of 30m3 (1059ft3)to allow adequate circulation of air

and ensure the correct operation of the fire. This volume may include adjacent spaces but

these spaces must not be separated by a door. In order to convert from cubic feet (ft3) to

cubic meters (m3) divide the room volume (in ft3) by 35.3. This appliance is intended as a

secondary source of heat only and should not be used in a room without some form of

background heating present.

The appliance must not be installed in a bedroom, bathroom or any sleeping area. The

appliance does not require a flue system of any type as the catalytic converter cleans the

flue products to provide a complete combustion system, which is intrinsically safe.

The appliance must be installed by a competent person in accordance with Gas Safety

(Installation and Use) Regulations 1998 or rules in force. It is strongly recommended that a

CORGI registered engineer is used for this purpose, as they are the only persons approved

by the HSE under the above regulations.

On initial lightup of a new appliance, the ‘newness’ will burn off within the first few hours

of operation. During this period some smoke may be emitted from outlet grille, this should

be no cause for concern. Accordingly, the room should be well ventilated with all windows

and doors open during this period.

Read all these instructions before commencing installation. All instructions must be

handed to user for safekeeping.

Important Notes

This appliance is a catalytic flueless flame effect gas fire, providing radiant and convected

warmth. It is designed to operate on Natural Gas following factory set adjustments, (see

Data Plate on appliance for gas type and pressure).

It is the LAW that all gas appliances and fittings are installed by a competent person (such

as a CORGI registered fitter) and in accordance with the Gas Safety (Installation and Use)

Regulations 1998, the relevant British Standards for Installation, Codes of Practice and the

Manufacturers' Instructions. The installation shall also be carried out in accordance with

the following regulations:

The Building Regulations issued by the Department of the Environment, the Building

Standards (Scotland) (Consolidation) Regulations issued by the Scottish Development

Department.

Relevant British standards insofar as the relevant areas are not covered by these

instructions.

Note: For Republic of Ireland, reference should be made to the relevant standards

governing installation. (IS 813: 1996)

Failure to comply with these regulations could lead to prosecution and deem the warranty

invalid.

It should be noted that heaters create warm air currents. These currents move heat to wall

surfaces next to the heater. Installing the heater next to vinyl or cloth wall coverings or

operating the heater where impurities in the air (such as tobacco smoke) exist, may

discolour walls.

This appliance must be installed in accordance with the rules in force and used only in a

sufficiently ventilated space. A minimum of 100cm2 (15.5 in2) purpose provided ventilation

is required for this appliance, an openable window or louvre is also required. To reduce the

possibility of draughts entering the room via the air vent, we recommend the use of "Black

Hole" or "Vortex" type vents featuring internal baffles.

Consult ALL instructions before installation and use of this appliance.

For your Guidance we list below the main sections within these instructions

Page No.

Appliance Data 4

Installation Requirements 4

Component Checklist 7

Fixing the Appliance 8

Operating the Appliance 8

Servicing 10

Catalysts 11

Trouble Shooting Guide 13

Users Instructions 14

Guarantee 17

Installation & Servicing Record 18

Appliance Data.

Gas Group Country(s) of

destination

G20 Natural Gas CAT I2H GB/IE

Inlet Pressure

20 mbar

Max Energy Input

Gross 2.6 kW

Net 2.35 kW

Max Gas Rate

0.25 m3/h

Min Energy Input

Gross 1.5 kW

Net 1.35 kW

Pilot Energy Input

Gross 166 W

Net 150 W

Burner Pressure High

13.5 mbar. (+/-0.75 mbar). Hot

13.0 mbar. (+/-0.75 mbar). Cold

Low

4.2 mbar. (+/-0.25 mbar). Hot

3.7mbar (+/-0.25 mbar). Cold

Main burner flow restrictor

Stereo 1.30mm (1/4” BSP)

Oxypilot

SIT/Bray 9082

Gas Inlet Connection

8mm inlet restrictor elbow

Ignition

Piezo spark

Spark Gap

4.0 mm (± 1.0mm)

Please see Data Badge affixed to appliance for current data. This appliance is for use only

with the gas type, and at the pressure stated on the appliance Data Badge.

Installation Requirements.

This appliance may be installed with or without a hearth. If a hearth is fitted, the size and

design may be as desired. If the appliance is to be sited near a disused natural draught

flue it is recommended that the old flue should be partially sealed off to prevent draughts,

however some ventilation will be required to prevent condensation.

The appliance is designed to be wall mounted. It is possible to install the appliance onto

certain types of combustible materials - see section entitled ‘Clearances to combustible

materials’.

In the event that the fire is sited near a disused or unserviceable fireplace served by a

natural draught flue, any existing under grate draught device should be sealed off to

prevent loss of heat or creation of draughts. The passageway into the flue should be

partially sealed to prevent excessive draughts, however some ventilation will be required in

the old flue to prevent condensation and dampness. Advice should be sought from your

local building control officer.

Room Sizing

The room size should be a minimum of 30m3 (e.g. 11’6” x 11’6” x 8’) to allow

adequate circulation of air and ensure the correct operation of the fire. This volume

may include adjacent spaces but these spaces must not be separated by a door. To

calculate a room size in cubic metres (m3) divide the room volume in cubic feet (ft3)

by 35.3.

Site Requirements

This appliance is designed to be wall-hung. Do not recess any part of the appliance into

the wall. This Appliance may be installed in most rooms in a home, however there are

exceptions, and the appliance may not be used in the following rooms;

Bedrooms - or areas which are mainly used for sleeping. · Bathrooms - or areas where

large amounts of steam are likely to be generated.

Installation in living rooms is common, however other rooms such as kitchens, dining

rooms and hallways are permitted, providing a suitable natural gas supply is available,

and rooms sizing and ventilation requirements are strictly adhered to (see section 4.1).

The appliance is designed to be versatile, and as such will operate correctly when exposed

to normal gentle draughts experienced within the home. It is not recommended, however

that the appliance be installed in areas where it is likely to be exposed to persistent strong

draughts, that may be generated by outside doors or windows, air vents etc.

It is recommended that the appliance should not be installed within 500mm of any air

vent.

Clearances to non-combustibles

Non combustible surfaces are defined as brick, metal, marble, concrete etc. and also a

number of man-made materials impervious to flame. If in doubt refer to the material

manufacturer for further information before proceeding with installation.

Clearances to the sides of the appliance are 50mm (2in). Clearance to the front of the

appliance is 500mm (20in).

The back of the appliance may be installed directly onto a non-combustible wall, providing

the area behind the appliance is flat and does not interfere with the various vent holes in

the back panel of the appliance.

The appliance may be installed with or without a non combustible hearth. If a hearth is

fitted, the size and design may be as desired.

A non combustible shelf of any depth may be positioned above the appliance provided it is

no closer than 400mm (16”) from the top of the appliance glass panel and the wall above

the appliance is non combustible.

Clearances to combustible materials

Combustible materials are defined as wood, fabrics, or other materials likely to combust if

exposed to flame. Generally, any material, which is likely to discolour, melt or misshape

when exposed to moderate heat, should be considered as a combustible material or

surface.

Clearance to the sides of the appliance are 100mm(4in) but curtains, drapes and other

fabrics are not permitted within a distance of 500mm(20in) of the appliance sides. No such

materials are permitted directly above the appliance regardless of distance.

The minimum clearance to the ceiling above the appliance is 800mm measured from the

top of the appliance glass window panel (not the large glass fascia ).

Combustible materials should not be positioned directly in front of the appliance within a

distance of one meter.

Under no circumstances should any electrical equipment e.g. plasma screen TV sets etc.

be positioned on the wall above the appliance. The appliance is designed to be wall

mounted alone and not in conjunction with any type of combustible fire surround. No

combustible shelves should be positioned on the wall above the appliance. It should be

established that any mirrors or picture frames etc. to be positioned on the wall above the

appliance are able to withstand prolonged exposure to moderate heat and moisture before

proceeding with their installation.

The back of the appliance may be installed directly onto a combustible wall, providing it is

relatively flat and does not interfere with the various vent holes in the back panel of the

appliance. The wall must be structurally sound and constructed from a material capable of

withstanding moderate heat. Finished plaster, conventional wall paper and dry-lined

plasterboard are examples of suitable materials. Materials such as flock, blown vinyl and

embossed paper which are sensitive to even small amounts of heat should be avoided as

scorching and or discoloration may occur over time.

If the appliance is to be mounted on a dry lined wall or a timber framed construction wall

then the integrity and ability of the wall to carry the weight of the appliance must be

confirmed. It is important in these circumstances that any vapour control barrier is not

damaged, and that any structural members of the house frame are not damaged.

The appliance may be positioned as close to a solid floor (i.e. stone, wooden laminate etc.)

as the particular design of fireframe permits, however it is not permitted to install the

appliance within 100mm of carpet, rugs or fabric materials of any kind. This dimension is

measured vertically to the bottom of the appliance frame.

Wall Discolouration

As this fire produces heat, convected air will rise from under the fire passing behind and

around the firebox to the ceiling, this convected air can carry dust particles, cigarette

smoke and other fine substances from within the room which may over a period of time

slightly discolour decorative surfaces above the fire.

Plaster Walls

Some types of plastered walls may produce small cracks, if there is any concern regarding

the type of plaster non-combustible slips, such as marble, stone or tile should be used to

protect the area immediately above the fire.

Ventilation.

A minimum of 100 cm2 purpose provided ventilation is required for this appliance. This

may be achieved either with one vent 100 cm2 at a high or low position in the room, or split

ventilation i.e. 50cm2 be installed at high level and 50cm2 be installed at low level within

the room.

An openable window or equivalent is also required. The requirements of other flued

appliance operating in the same room or space must be taken into consideration when

assessing ventilation.

Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2. Ventilation

fitted under, or within immediate vicinity (500mm) of the appliance must not be used as it

may adversely effect performance of the ODS system.

The appliance MUST NOT be installed in a bedroom, bathroom or any sleeping area. For

Republic of Ireland, see relevant rules in force.

Unpacking The Appliance

Remove the straps and the top lid of the outer packaging, remove any instructions or fixing

kits. Read ALL these instructions before continuing to unpack or install this appliance.

Lift off the remaining packaging components. Check that the components supplied

correlate with the component checklist. Please dispose of all the packaging materials at

your local recycling centre.

Component Checklist.

QUANTITY

DESCRIPTION

Firebox and burner assembly

Set of manufacturers instructions

Glass facia panel assembly

Screw and wall plug pack

Rubber grommet

Fitting template

There are four possible entry points for the gas supply pipework to enter the appliance

firebox. These entry points are ‘knock out’ type holes.

Non-concealed gas connections may be made using the entry points at either end of the

firebox or the one in the bottom of the firebox. A concealed gas connection may be made

using the knock out hole in the centre back of the firebox. Select the most appropriate

entry point and knock out the relevant hole with a sharp tap from a hammer and fit the

rubber grommet supplied. A small incision can now be made in the rubber to slip snugly

around the outside of the supply pipe and sleeving.

In order to avoid unnecessary pressure drops, no more than 1.5m of 8mm diameter pipe

must be used.

If a concealed gas connection is to be made, the supply pipe should always be sleeved

through walls and floors using the shortest possible route.

For concealed supply pipe routing, pipes must (where possible) be vertical and providing

there is sufficient wall thickness available, they should be placed in pipe chases.

Horizontal pipe runs should be avoided. Prior to chasing a solid wall, an inspection should

be made to note the proximity of any cables/sockets outlets which may already be buried.

Gas Supply Route

Pipes must be secured using suitable clips and protected against corrosion. Ideally factory

finished protected pipework and fittings should be used. Joints should be kept to a

minimum and compression fittings must not be used where not assessable. The pipework

installation must be tested for soundness before any protection is applied and/or the

pipework and fittings are buried.

Fixing The Appliance

After having selected the final mounting position of the appliance, taking into account the

site requirements as specified previously, the integrity of the wall, and the feasibility of the

proposed supply pipe routing, the firebox of appliance may be secured to the wall. A fitting

template is supplied to assist with this.

Mark the positions shown using the template for the wall fixing points.

If the appliance is to be mounted on the inner leaf of a conventional cavity wall, or a solid

wall, drill four holes using a 7mm masonry bit. Insert the fibre wallplugs provided.

If the appliance is to be mounted on a dry lined wall or a timber framed construction wall

then special cavity screw fixings will be required which are not supplied with this product.

These should be constructed from metal and not plastic.

Insert the screws into the upper two holes, leaving 5mm protruding from the wall. Hang

the fire on the wall, then insert the two lower screws through the fire body at the bottom

into the wall fixings, using a spirit level check the fires is square and level, tighten all of

the fixing screws fully.

If the appliance is to be mounted on a dry lined wall or a timber framed construction wall

then special cavity screw fixings will be required which are not supplied with this product.

These should be constructed from metal and not plastic.

If a concealed gas connection is to be made ensure the gas supply pipe is in its final

position and can enter the appliance in the correct position when the appliance is hung on

the wall.

To access the upper fixing screws insert a screwdriver through the holes in the plates

above the catalyst.

Side Cheeks (optional)

The side cheeks are located on to the sides of the appliance using 4 screws, the cheeks are

hung on the key hole slots on the internal edge of the cheeks, the screws are the tightened.

Checking The Burner.

There are no imitation fuel bed components to install. The appliance features a ribbon

burner which is designed to produce a continuous band of flame over its length. The

burner should be visually inspected to ensure it is free from any foreign matter. If it is

necessary to clean or dust off the burner then the glass door should be removed by

removing the retaining screws. Re-fit the glass door after cleaning or inspection, ensuring a

good seal.

Turn on and test the gas supply up to the fire for any leaks, in accordance with the current

edition of BS6891.

Operating The Appliance.

The pilot is visible behind the left hand side of the burner.

The control knob is located on the lower right hand side of the outer case. It is of a

spherical design and is marked as shown in the diagram below;

‘OFF’ position

‘SPARK’ position

‘LOW’ position

‘HIGH’ position

Push in and turn the control knob to the SPARK position, and hold there for a few

seconds. Continue turning anti-clockwise through the spark click to the PILOT light

position, ensuring the pilot has lit. If not, return the knob clockwise, and repeat. When the

pilot lights after the spark, keep the knob depressed for approximately ten seconds.

Now release the knob and the pilot should stay alight. If the pilot is extinguished during

use, wait three minutes before repeating the ignition procedure. To achieve the HIGH

setting, push the control knob in slightly and continue turning anti-clockwise to the high

position. The main burner should light after a few seconds. To decrease the setting to

LOW, turn the control knob clockwise to the low setting. To turn to the PILOT position

from the HIGH or LOW positions, press the control knob in, and return to the pilot position

and release. To turn the fire OFF, keep the knob pressed in, return to the off position and

release.

Spark Failure

The gap between the spark electrode and the pilot should be 3 - 5mm to produce a good

spark. There should be no need to adjust this. If under any circumstances the piezo

electric spark fails, the pilot cannot be lit manually.

Setting The Pressure

The pressure test point is located on the left hand side of the appliance, on the main

burner pipe, next to the brass restrictor/connector. Release the setting pressure test point

screw, and attach a U gauge. Light the fire on the HIGH setting.

To commission the appliance, the burner pressure must be in accordance with the figures

stated in the data section of these instructions. The fire is factory set to achieve these

pressures and any significant variation could indicate a supply problem. If the pressure is

too high, the gas supply meter may be set incorrectly. This should be checked with the fire

running and if necessary reset by the gas supplier. If the burner pressure is too low, then

check the inlet pressure with the appliance running. If this is less than approximately

20mbar it will need to be reset by the gas supplier. If the setting pressure is too low, but

the meter pressure is acceptable, then a problem in the supply pipework is to be

suspected. This will be dirt and debris, kinked or inadequate size pipes, restriction in a

fitting, shut off elbow not fully open or solder flashing across a joint. Identify the cause of

the restriction and rectify. Switch the fire off, disconnect the U gauge and refit the test

nipple screw. Light the fire and check for gas soundness. In the event that the burner

pressure is not in accordance with the figures stated in the data section of these

instructions, the appliance must not be commissioned, and the manufacturer should be

contacted for guidance.

Fitting The Trim

Once the fire has been fully installed and tested the decorative trim can be hung on the 4

front studs, offer up the trim to the fire, aligning the 4 studs the key hole slots on the back

of the trim, push the trim back and then slide the trim down so the heads of the studs lock

the trim securely, do not release the trim until you are sure it is fixed in place.

Briefing the Customer.

All instructions must be handed to the user for safekeeping. Show the customer how to

light and control the fire.

After commissioning the appliance, the customer should be instructed on the safe use of

the appliance and the need for regular servicing. Frequency of service depends on usage,

but MUST be carried out at least once annually. Advise that cleaning of the fire may be

achieved when the fire is cold using a damp cloth and mild detergent on most surfaces.

Advise that the fire will emit a "newness" smell for a time after initial commissioning and

that extra ventilation may be needed during this time. Recommend that a guard be used

for the protection of the young, pets, the elderly and the infirm.

Servicing

Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting

service. A suggested procedure for servicing is detailed below.

1Lay out the dustsheet and tools.

2Remove the trim by gently raising it up to release the stud heads from the keyhole slots

3Remove the glass door assembly and clean carefully.

4Inspect the burner and the catalysts and clean if necessary with a soft brush.

5Disconnect the gas supply.

6Undo the four screws retaining the burner support brackets to the base and rear of the

firebox.

7Remove the burner unit, strip off the burner pipes and clean thoroughly (see below).

8Clean the in-line restrictor, pilot assembly and the burner tube. Do not attempt to remove

the pilot injector as this can cause damage.

9Re-assemble components.

10 Turn on the gas supply and leak test. Check pilot and burner for good ignition.

11 Refit the glass door assembly, ensuring a good seal.

12 Refit the trim.

13 Check the purpose provided ventilation is unobstructed.

14 Light the fire and test setting pressures.

15 Check safe operation of the appliance.

Servicing The Burner

Firstly, remove the main glass panel, as above, and disconnect the gas connection inside

appliance. The gas connections to the gas valve can now be released. Undo the four screws

retaining the burner support brackets to the base and rear of the firebox. The burner may

now be removed.

Remove the pilot and main burner pipes and blow through to dislodge any debris. Now

remove the injector elbow and blow through to make sure it is entirely clear.

Unclip the pilot lint gauze and clean with a soft brush. Clean the exterior of the pilot

assembly with a soft brush and blow through the flame ports on the pilot head. Check the

aeration holes are free from lint or dirt. The pilot assembly can be removed if required by

disconnecting the electrode HT lead, gas pipe and unscrewing the mounting screws and

lifting away.

The pilot assembly is a non-serviceable item and should not be taken apart. Aeration holes

must be absolutely clear internally for proper operation. NEVER MODIFY OR BEND THE

THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT. Modifications are dangerous and

can have serious unseen effects on safety. If the pilot will not stay lit there is a problem

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