VENCHA Raven User manual
ATTENTION TO INSTALLERS:
This DC ceiling fan requires complete assembly and installation BEFORE testing for correct operation.
RAVEN
Instruction Manual
and Warranty Form
Content
For your Safety 4
Care and maintenance 4
Specifications 5
Before Installation 5
Parts Identification 6
Installation 7
Selecting Location 7
Installing Mounting Bracket 7
Assembling & Installing Ceiling Fan 8
Wiring Connections 10
Remote Control Operation Guide 11
Trouble Shooting 12
Ripple Control 13
Warranty claim on installed products 14
In-Home Warranty 14
Warranty Transfer 15
Whats Not Covered 15
Warranty Conditions 17
How to make a Warranty Claim 17
Warranty Claim Form 18
3
For your Safety
1. Please read this manual carefully before attempting the assembly or installation of your new ceiling fan.
2. ALL electrical work, including installation of ceiling fan, MUST be carried out by qualified and licensed
electrical contractor.
3. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the safe use of the appliance, by a person responsible for their safety.
4. Do NOT allow children to play with this appliance, and supervise children around electrical devises at all
times.
5. Before commencing any electrical work, ensure the power is disconnected and/or the mains switched o
at the circuit box and ensure all pole isolation of the power supply.
6. Ensure that any fan being installed has an isolation switch in same room as fan. If multiple fans being
installed in same room, an isolation switch is required for each ceiling fan.
7. The fixing point for your ceiling fan must be of sound construction, undamaged, and capable of supporting
a load of 40Kg, or 5 times the weight of the fan plus the method of attachment, whichever is greater.
Verifying the stability of the mounting structure is the sole responsibility of the consumer and qualified
installer.
8. Care needs to be taken to ensure the installation location does not allow the fan blades to come into
contact with any object or surface. There must be a minimum of 30cm clearance between the blade tip
(end) and the nearest wall or object. Reduced clearances to walls or ceilings can also reduce the amount
of air your fan can move.
9. The installation must also allow for a minimum clearance of 2.1m between the floor and the bottom of the
blades.
10. Both the ceiling fan and the hanging bracket must be earthed.
11. The fan must be connected to a mains supply only. Fans connected to alternate power systems such
as Solar, Wind, Battery or other alternative power methods, will not be covered under the terms of this
warranty.
12. Use ONLY the Vencha controller supplied with your fan. Use of non-standard or solid-state dimmer type
controllers can cause inferior performance, and permanently induce a humming noise in your fan motor
which cannot be repaired, and which will not be covered under warranty.
13. This fan is designed for indoor and covered outdoor use. Covered outdoor areas must have a minimum of
two walls.
14. Do not install fan in high humidity or flammable areas. Fan must be used in a dry area.
15. Do NOT use ceiling fans and gas appliances in the same room at the same time.
16. Do NOT insert any object into the fan blades whilst in operation, as this can cause damage to the fan,
and personal injury.
17. All Vencha products are warranted to be free from defects in workmanship and materials provided the
products are used with a voltage supply within the range the product is designed to operate.
18. Vencha will not be liable for any advice given to the consumer from any of our suppliers or third parties,
related or otherwise.
19. Proper performance relies on the right fan being correctly installed in the optimum location. Fans that do
not perform as expected and which are not faulty cannot be replaced or exchanged under warranty.
20. The important safeguards and instructions in this manual are not designed to cover every possible
condition or circumstance. It is understood that common sense, caution and care are factors that cannot
be built into the product, those using and maintaining this product must supply these factors.
Care and Maintenance
All fans need to be maintained regularly to ensure optimal performance. Maintenance includes light clean-
ing regularly to insure against corrosion from salt, dust and moisture. Checking of all screws and tightening
with a screw driver if any have come lose after operating.
It is recommended to clean with lint-free cloths to prevent any scratching of surfaces.
*Do note clean fan using harsh solvents containing erodible liquids such as gasoline or petroleum.
*Do not bend blades during installation, blades balancing or fan cleaning.
4
1. Carefully unpack your fan on a soft surface to avoid damage to the fan finish.
2. Do not lay the motor housing on its side, as the decorative housings may become bent.
3. Check that all parts are present before commencing assembly. Refer to Parts List.
4. If any parts are missing, carefully check the packaging, polyfoam and plastic bags for items
that cannot be located, contact Vencha for assistance before commencing assembly or
installation.
*Warning: Do Not use a dimmer or power regulator to control this fan.
Before Installation + Parts Identification¬¬
Tools Required:
• Phillips head screwdriver
• Flat head screwdriver
• Pair of pliers
• Wire cutter
• Ladder
• Wiring supply cable as required by AS/NZS 3000 wiring rules.
PowerRegulator Dimm erSwitch
Power Supply Connection
Specifications
Model Raven Ceiling Fan
Fan size 46” (1160mm) 52” (1320mm) 64” (1620mm)
Voltage 220-240v 220-240v 220-240v
Motor Wattage 30w 35w 45w
LED Light 24w 24w 24w
5
Parts Identification
Mounting Bracket
Canopy
5 inch downrod
DC inverter motor
Motor Cover
Lamp connector plate
Without light cover
Light Kit
Fan blade*3
Fan Blades x3
Light Kit
Canopy
5 Inch Downrod
Motor Cover
DC Inverter Motor
Lamp Connector Plate
Without Light Cover
Receiver and Remote Control
10 inch downrod
10 Inch Downrod
x6
x4
x2 x1
x2
x2
x6
x4
Mounting Bracket
6
1. The ceiling fan must be installed in a location so that the blades are a minimum 300mm spacing from
the tip of the blade, to the nearest object or walls.
2. The ceiling fan must be installed in a location so that the blades are a minimum 2.1m above the floor.
3. The fixing point for your ceiling fan must be of sound construction, undamaged, and capable of
supporting a load of 40Kg, or 5 times the weight of the fan plus the method of attachment, whichever
is greater. If the location does not have a solid mounting point, you will need to install a timber support
between two ceiling joists.
4. Fan is designed for indoor use or covered outdoor use, provided it is installed correctly. Outdoor
installation locations must be adequately covered where fan is fully undercover with a minimum of two
walls. This fan is not waterproof and must be installed in a location protected from water, wind, dust, and
salt. Exposure to these elements will void the warranty. In some more tropical areas of Australia, it is
suggested you increase the distance from the fan to the edge of the roof.
Installation
Selecting Location
Installing Mounting Bracket
1. Install the hanging bracket to the ceiling joist or timber support with the long installation screws
provided. Pass the screws through the slotted holes in the hanging bracket and secure to the ceiling.
2. licensed electrical contractor may use dierent screws provided they are able to comply with
requirements and support weight that is 5 times the weight of ceiling fan.
3. Ensure that at least 30mm of the screw is threaded into the ceiling joist or timber support.
4. Mounting bracket allows for mounting on angled ceilings up to a 28-degree pitch.
7
IMPORTANT: Check that the power is disconnected and/or the mains switched o at the circuit box to
ensure all pole isolation of the power supply.
Assembling & Installing Ceiling Fan
Installing with Light: Attached Light Kit before blade assembly.
Following diagram:
a. Remove 3 small screws
b. Align lamp plate with the screw holes and lock it with the screws.
c. Align LED lamp panel and lock in with screws.
d. Connect LED lamp through quick connecters, once connected, tighten all screws.
e. Place lamp cover in plate and screw to lock in place.
a. b.
c. d.
e.
1. Installing without Light: Attached decorative cover before blade assembly.
2. Remove the 5 small screws of the blade fixed tray on the motor, align the decorative
cover to the screw hole on the fan blade mounting plate, and lock the screw through the
special mounting hole of the motor cover.
8
4. Remove ball and bolt from downrod,
insert wiring loom into and through
downrod.
5. Attached downrod to the coupler on fan motor using bolt
and inserting R pin. Ensure downrod is clamped with two
screws on the coupling to prevent shaking and wobbling
during fan operation.
6. Assemble the coupling cover and canopy over the downrod,
then re-assemble the hanger ball.
7. Carefully lift the fan assembly up to the hanging bracket.
Pin
Hanging Ball
R-Pin
Bolt
Warning: Electric Drills can over tighten screws and damage thread causing inconsistent balance and
rattling during operation. Blades damaged from the use of electric drills cannot be repaired and will
not be covered under warranty)
3. Take out the corresponding screw on the motor, point the fan blade hole at the corresponding hole on
the motor, and tighten it with the removed screw. Tighten all screws with screw driver, NO electric drill
to be used during assembling. Fan Supplied with 5” and 10” downrod options, please select one that
obtains desired height.
9
8. Seat the down rod ball assembly into the bracket, ensuring the notch of the hanger ball is positioned on
the stopper of the hanger bracket to prevent the fan from rotating when in operation. Install the safety
wire to the ceiling, the safety wire must be adjusted as short as possible and secure until snug.
9. Connect wires according to diagram below.
Note: For safe use of this fan, and all-pole disconnection MUST be incorporated into the fixed wiring in
accordance with the wiring rules. As outlined in clause 7.12.2 of AS/NZS 60335-1 for meeting the minimum
electrical safety of this standard. A single-pole switch also must be placed in the same room as ceiling
fan as per local wiring regulations AS3000.
Multiple Fans: If there are two or more DC ceiling fans installed in the one location/room, an isolation
switch is required for EACH ceiling fan. This is required when pairing the remote transmitter and receiver
together.
Warning: For your safety, all electrical connections must be undertaken by qualified licensed electrician
a. Connect mains electrical connection to terminal block on mounting bracket
b. Connect all ceiling fan wires through quick connecter plugs supplied.
c. Once all connected, slide receiver into mounting bracket, above hanger ball.
Safety Wire
Screws
Screws
Canopy
Mounting
Bracket
10
Mounting Bracket Remote Receiver
Wiring Loom
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