Vax ECR2V1P User manual

Troubleshooting guide

Here is what you can do to keep your appliance performing at its

best.

How do I access the brushbar?

Accessing the belt and brushbar

Switch the machine off and unplug from the

wall socket

Remove the tanks and lie the machine back

Remove the 8 screws underneath

Lift the belt cover off

If damaged, remove the belt

Replace with new belt

How do I clean the dirty water tank?

Cleaning the dirty water tank

Press the release button and pull to remove the dirty

water tank

Unplug the cap and empty the tank

Rinse with warm water

Allow the tank time to dry

Is there a high pitched noise coming from the machine?

The machine has a float in the dirty water tank that is designed to rise with the

level of the water. However, if the machine is jolted, or there is a large amount of

foam in the tank, the float may rise to the top. The rising float will block the

suction and the machine will make a high pitched noise.

To return the float to its original position, simply switch the machine off, allow it

to drop down and then try again

No water delivery through the main machine?

Remove and fill the clean water tank

Hold the clean water tank over the sink and press the valve at the bottom of the

tank

Water released?

No?

A replacement clean water tank is required, go to 'Spares' tab above

Yes?

Re-fit the clean water tank back on the machine and try again

Has the machine been without power for over 24 hours?

Have you changed the fuse? If not, please replace the fuse in the plug with another

13 amp fuse

Is the brushbar not turning?

Switch the machine off and unplug from the wall socket

Remove the cover from the base of the machine to access the brushbars and belt

Is the belt broken?

Yes?

A replacement belt is required, go to 'Spares' tab above

No?

Remove the belt and turn both of the brushbars by hand

Either brushbar stiff to turn by hand?

Yes?

A replacement brushbar is required, go to 'Spares' tab above

Have you checked the suction from the motor?

Remove the dirty water tank and switch the machine on

Place your hand over the rectangular hole located on the machine, where the dirty

water tank fits

Suction strong?

Yes?

Go to 'Have you checked the nozzle?'

Have you checked the nozzle?

Debris from the carpet can build up in the front nozzle. To prevent this happening,

throughly vacuum the carpet before using the machine

Debris in nozzle?

Remove the dirty water tank and rinse the nozzle with warm water to clear any

debris that may be clogged

No improvement?

Have you checked the seal?

Remove the dirty water tank

Complete a visual check of the seal on the top of the dirty water tank

Are there any splits/tears on the seal?

Yes?

A replacement tank is required, go to 'Spares' tab above

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