ULTRA TEC TWISTER X User manual
v.032021
Operators Manual
Introduction ..................................................... 1
Warning ............................................................ 1
Safety Precautions .......................................... 1
Technical Specifications ................................... 2
Technical Drawings .......................................... 2
Twister X Setup................................................ 3
Twister X DMX Operating Procedure ............. 4
RDM ..................................................................4
Twister X Stand Alone Operation Procedure .. 5
Maintenance ................................................... 5
Troubleshooting............................................... 5
Warranty........................................................... 6
Contact Information .......................................... 7
Table of Contents
Warning!!
WARNING!!
1. Do not remove the outer case.
2. Persons suffering from asthma or allergenic sensitivity may experience irritation, discomfort or
allergic symptoms when exposed to fog effects.
3. Ensure that this unit is grounded at all times. Failure to do so may result in serious injury.
The Twister X is a heavy duty fan that is versatile and powerful. It can be used in many applications, pushing
fog or haze, blowing bubbles or distributing snow evenly across the stage.
This unique design makes the fan user-friendly.
The Twister X comes with a built-in DMX and can be controlled via its DMX interface.
The Twister X has a five year warranty due to manufacturer’s defect.
1. Ensure that any operation of the machine is supervised by suitably trained and authorized
personnel.
2. Do not modify the machine or use a machine which has been damaged in any way.
3. Allow sufficient air circulation around the machine at all times.
4. Protect the machine from direct weather effects and wet locations. Suitable for dry locations
only.
5. Ensure that adequate exhausting arrangements are available in the event of an emergency.
6. Haze and fog effects can trigger smoke alarms and detectors. Please take suitable precautions to
prevent false alarms.
7. This machine moves large volumes of air very quickly. It can easily suck hair, loose items, jewelry and
debris into the airstream. Please ensure all loose items are stowed or tied away to prevent this.
8. This machine has parts that rotate very quickly, please keep fingers away from intake and exhaust air
streams.
Important Safety Instructions:
WARNING!!
Safety Precautions
WARNING!!
Introduction
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Technical Drawings
Technical Specifications
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Model :
Features: 1/3HP Fan Motor
120/230 V 50/60Hz
Variable Frequency Motor Drive
Full Range Speed Control (0-3400 R.P.M.)
Compact Design: 10" Diameter Fan
Built-In Stand Alone Operation
DMX Control with RDM
Reversible Air Flow
360 Degree Easy Positioning with Sitting/Hanging Frame
Truss Mountable
1500 CFM Performance
Wide pattern or focused pattern outputs to achieve very directional flow
Externally accessible fuses
Selectable DMX Display Visibility: Visible/ Stealth Mode
3 Precision Blades (individually replaceable)
Length: 13.7"
Width: 13.4"
Height: 15.1"
Net Weight: 26 LBS/11.8 Kg
Power Cord: 12' (365 cm) 18/3
Rating: 120/240 VAC 5/2 amps
Regulatory Compliance: This product has been certified to CSA/UL Standards by QPS Canada Inc.
BACK VIEW
FRONT VIEW
BOTTOM VIEW
13.73
13.4
11.01
9.38
15.14
Ø10
The Twister X has the option of hiding the DMX address display (default), or always visible DMX address
display.
NOTE: During first time operation the display is in hidden mode.
After power up, the rear display will momentarily show the code revision levels in the machine and then display
the DMX setting for several seconds. The display will blank after a short period of time. Touching an arrow key
will relight the display. Further activation of the keys will alter the DMX setting.
Holding the hundred's button during power up, will switch to DMX visible mode. To return hidden,
hold the ones's button during power up.
NOTE: Unit will retain the last display setting at next power up
NOTE: The hidden / visible DMX display setting only applies to the valid DMX address ranges. When the unit is
in the Stand-Alone modes (700 - 800 ranges) the display will continuously stay visible regardless of
which display mode it is set to.
Address
DMX OUTDMX IN
Valid DMX
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The bracket is adjusted by pulling the locking pin and moving the arms to the desired position and releasing the
pin, locking it back in place.
Twister X Setup
Hidden Display:
Hanging/Sitting Bracket:
Hundreds
(Visible) Ones
(Hidden)
Locking Pin
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DMX Operation
Plug the unit into a suitable power source.
The DMX control will occupy 2 consecutive channels. The first channel controls the fan speed.
The second channel determines beam focus/direction of flow.
The unique design of the Twister X allows for a focused beam flow of air or a wide beam flow of air. Forward
direction of flow will create a wide beam flow output in one direction, and a focused beam flow output when
turning in the opposite direction.
DMX Address = Allows speed adjustment of fan.
0% = OFF 1% - 100% is low to high speed
DMX Address +1 = Allows adjustment of focused flow or wide beam flow .
0% - 49% is focus flow (forward)
50% - 100% is wide beam flow (reverse)
1. Set desired DMX address on the digital display (using the arrow keys) between 001 to 511.
Note: If the unit is in the native hidden display mode; The display goes to sleep when not in use. Touching any
key once wakens it. Further activation of the keys will alter the DMX setting.
2. Connect a 5 pin DMX cable to the DMX IN XLR.
3. Turn power switch to ON position; it will illuminate if power is present.
4. If valid DMX signal is present, the red valid DMX LED will be on solid.
5. Adjust DMX levels to control fan speed and beam /direction.
Note: DMX control is indicated when the valid DMX light is solid RED.
Address
DMX OUTDMX IN
Valid DMX
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The DMX connection is also RDM enabled.
Basic instruction set includes identification and DMX re-addressing.
RDM
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Exterior
The casing of the Twister X is steel with a powder paint coating. To clean simply wash with mild soap and warm
water. Ensure the power is disconnected when cleaning!!!
Maintenance Procedure
Troubleshooting
NOT POWERING UP:
1) Check that power switch is in ON position on and illuminated.
2) Check power cord is securely inserted and locked into Fused Power Entry Module and connected to an
appropriate power source.
3) Verify that the supplied voltage is correct for the fans setup.
4) Check that the appropriate fuse has not failed.
5) Contact Ultratec Special Effects Service Department.
.
FAN NOT TURNING:
1) Check that DMX address is set to correct address being used.
2) Verify that Valid DMX LED is ON solid confirming good DMX signal.
3) Verify that correct DMX address is being sent to unit from DMX console.
4) Check that fan blades are not full of dust / debris. Clean fan blades (Ensure unit is disconnected from any
power source).
5) Look for visual damage to fan blades / motor.
6) Contact Ultratec Special Effects Service Department.
The fan can be controlled locally by using higher numbers in the DMX display.
700-799 will give focused beam/forward fan speed settings of 0-99 which equates to OFF to 100% full on.
800-899 will give wide beam/reverse fan speed settings of 0-99 which equates to OFF to 100% full on.
Note: Stand Alone Operation overrides DMX
Stand Alone Operation
Note: The hidden / visible DMX display setting only applies to the valid DMX address ranges. When the unit is
in the Stand-Alone modes (700 - 800 ranges) the display will continuously stay visible regardless of which
display mode it is set to.
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Warranty
Please remember to include the RA Number on all items being shipped
for repairs.
To request a Return Authorization number please refer to our website - instructions below:
1) www.ultratecfx.com
2) Click on the Fog & Atmospheric Icon
3) Click on the REQUEST RMA Tab along the top of the screen
4) Fill in the required information
5) Click "Submit" button
If you have any questions or require assistance please contact service at
519-951-3355/866-534-5557 or by email at [email protected].
Hardware products come with a five-year warranty on parts and labor. If the unit in question has a material
defect or fault that is caused in manufacturing, Ultratec Special Effects will provide free parts and labor to
remedy the equipment. Ultratec Special Effects service department must be advised in a timely manner
after defect appearance and the date of warranty request must be within five years of sale/purchase. Proof
of sale and/or proof of purchase will be required for warranty to take effect.
Warranty service will be performed as follows: faulty parts will be repaired or replaced with the same or
comparable parts, based on availability. Freight to our facility for warranty requests will be prepaid by the
user/dealer. Upon completion of the repair, Ultratec Special Effects will return the unit via the most
economical means available. Should you require the item express-returned, the user/dealer is responsible
for indicating this request and for any difference in freight cost.
Warranty will be voided, and customer will lose all rights guaranteed by the warranty if any of the following
are observed/occur:
If any non Ultratec Special Effects fluid is used at any point of operation.
If any adjustments or repairs are done to the machine in question by repair technicians not authorized by
Ultratec Special Effects.
If our repair technicians observe any signs of incorrect handling/treating of machine in question.
Warranty services do not cause an extension of the warranty nor does a repaired product start a new
warranty. This warranty only applies to the product supplied by Ultratec Special Effects, Ultratec Special
Effects is not responsible for any losses, costs, or damages from the use of a defective product.
Any additional costs incurred are the responsibility of the Dealer and/ or the customer.
An RA (Return Authorization) number must be noted on the outside of each box being returned to our
facility. Any package(s) without an RA number clearly marked, will not be accepted by our receiving
department.
Export Distributors are required to carry out the warranty repair, parts will be supplied by Ultratec.
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Head Office
Ultratec Special Effects
1960 Blue Heron Drive
London, Ontario N6H 5L9
Direct: 519-659-7972
Toll Free: 800-388-0617
Fax: 519-659-7713
Europe Office
Ultratec Special Effects GmbH
Dieselstrasse 30-40
60314
Frankfurt am Main
Germany
Direct: 49-69-87-000-1850
Fax: 49-69-87-000-1899
Canadian Shipping Address
(For All Canadian Repairs)
Ultratec Special Effects
1960 Blue Heron Drive
London, Ontario N6H 5L9
USA Shipping Address
(For All USA Repairs)
Ultratec Special Effects
640 Gadson Street
Groveland, Florida 34736
Contact Us
7www.ultratecfx.com
Table of contents
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